Re: MS Word 2007 suddenly stopped working properly
"ugo" <ugo@discussions.microsoft.com> wrote in message
news:E17932E1-262B-4E5F-8F97-239CA063107C@microsoft.com...
> Hi,
> I hope someone can help me, I'm kind of desperate.
> From one day to another Word 2007 installed in a Windows Vista environment
> stopped working properly.
> I don't really know what might be the cause, maybe a Windows update or
> maybe
> an Adobe Update, since a couple of times I had a message concerning
> Acrobat
> Distiller (my idea is that maybe there's a conflict everytime Word has to
> use
> some shared dll in order to be able to print or make pdf documents, but
> that's just a guess).
> Anyway, the symptomps are:
> 1. Word opens up apparently fine, but I can't use the side bar to scroll
> down the pages
> 2. I can't click within a document, eventhough I can move the cursor with
> the arrows and add characters or delete.
> 3. If I go to the Word options menu, I'm not able to click on any other
> option besides the first line "General settings", I can't go for instance
> to
> the "Center of Protection"
> 4. Everytime I shut it down, I get a message that there's has been an
> error
> in the process, so the computer will look up for solutions, meanwhile it
> restarts Word.
>
> I uninstalled and reinstalled Word twice, but nothing has changed.
> Curiously
> the problem is not with the general Microsoft Office Package (Powerpoint
> for
> instance works fine).
> What shoul I do? What might have caused the problem?
>
> Thanks for any help or idea.
> Ugo
Have you tried going to Control Panel/Programs/Uninstall a Program,
selecting Microsoft Word and clicking the Repair option?
That usually works for me.
--
Peter
Toronto, Canada
XP Pro SP2/SP3 Beta/Vista Ultimate SP1 Beta
Triple Boot