Re: MS Word 2007 suddenly stopped working properly
On Sat, 16 Feb 2008 04:35:01 -0800, ugo wrote:
> Hi,
> I hope someone can help me, I'm kind of desperate. From one day to
> another Word 2007 installed in a Windows Vista environment stopped
> working properly.
> I don't really know what might be the cause, maybe a Windows update or
> maybe an Adobe Update, since a couple of times I had a message
> concerning Acrobat Distiller (my idea is that maybe there's a conflict
> everytime Word has to use some shared dll in order to be able to print
> or make pdf documents, but that's just a guess).
> Anyway, the symptomps are:
> 1. Word opens up apparently fine, but I can't use the side bar to scroll
> down the pages
> 2. I can't click within a document, eventhough I can move the cursor
> with the arrows and add characters or delete. 3. If I go to the Word
> options menu, I'm not able to click on any other option besides the
> first line "General settings", I can't go for instance to the "Center of
> Protection"
> 4. Everytime I shut it down, I get a message that there's has been an
> error in the process, so the computer will look up for solutions,
> meanwhile it restarts Word.
>
> I uninstalled and reinstalled Word twice, but nothing has changed.
> Curiously the problem is not with the general Microsoft Office Package
> (Powerpoint for instance works fine).
> What shoul I do? What might have caused the problem?
>
> Thanks for any help or idea.
> Ugo
As a stopgap until you can get the problem resolved, you might consider
installing OpenOffice.org. It is a complete Open Source office suite -
imports and exports MS Office files and works pretty much the same.