Re: Windows Update error 0x8007041D

  • Thread starter Thread starter Archie
  • Start date Start date
A

Archie

Guest
Re: Windows Update error 0x8007041D

Hi,
I'm having real problems with windows update - We had to reload windows
because od disk failure - Now it's error 0x8007041D -
Here are a few lines of the update log:

2008-02-07 09:30:56 1240 4e8 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2008-02-07 09:30:59 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
2008-02-07 09:30:59 1240 4e8 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072efd
2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2008-02-07 09:30:59 1240 4e8 Misc WARNING: DownloadFileInternal failed for
http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab: error
0x80072efd
2008-02-07 09:31:02 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
2008-02-07 09:31:02 1240 4e8 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
error 0x80072efd
2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2008-02-07 09:31:03 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
2008-02-07 09:31:03 1240 4e8 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
error 0x80072efd
2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2008-02-07 09:31:04 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
2008-02-07 09:31:04 1240 4e8 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
error 0x80072efd
2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2008-02-07 09:31:05 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
2008-02-07 09:31:05 1240 4e8 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
error 0x80072efd
2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072efd
2008-02-07 09:31:05 1240 4e8 Misc WARNING: DownloadFileInternal failed for
http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab: error
0x80072efd
2008-02-07 09:31:05 1240 4e8 Setup FATAL: IsUpdateRequired failed with error
0x80072efd
2008-02-07 09:31:05 1240 4e8 Report WARNING: CEventNamespaceDefinition::Init
failed = 80040154.
2008-02-07 09:31:05 1240 4e8 Report WARNING: InitReportingComponents failed:
80040154
2008-02-07 09:31:05 1240 4e8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80072efd
2008-02-07 09:31:05 1240 4e8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80072EFD
2008-02-07 09:31:05 1240 4e8 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EFD
2008-02-07 09:31:05 1240 4e8 Agent * WARNING: Exit code = 0x80072EFD
2008-02-07 09:31:05 1240 4e8 Agent *********
2008-02-07 09:31:05 1240 4e8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-02-07 09:31:05 1240 4e8 Agent *************
2008-02-07 09:31:05 1240 4e8 Agent WARNING: WU client failed Searching for
update with error 0x80072efd
2008-02-07 09:31:05 1240 4e8 DnldMgr *********** DnldMgr: Downloading
regulation Odf ***********
2008-02-07 09:31:05 1240 4e8 DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-02-07 09:31:05 1240 4e8 DnldMgr * URL =
http://www.update.microsoft.com/odf/v6odf.xml
2008-02-07 09:31:05 1240 104 AU >>## RESUMED ## AU: Search for updates
[CallId = {DDBFA628-C5A6-48E8-BBB1-3DB650C04DE8}]
2008-02-07 09:31:05 1240 104 AU # WARNING: Search callback




2008-02-08 09:27:17 1240 438 DnldMgr * Restored download job.
2008-02-08 09:27:17 1240 438 DnldMgr *********** DnldMgr: Restoring
download [no. 2] ***********
2008-02-08 09:27:17 1240 438 DnldMgr * BITS JobId =
{8C1DFD35-EB06-4A95-A381-E212F87CF5CF}
2008-02-08 09:27:17 1240 438 DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-02-08 09:27:18 1240 438 DnldMgr * UpdateId =
{ADBE6425-6560-4D40-9478-1E35B3CDAB4F}.100
2008-02-08 09:27:18 1240 438 DnldMgr * Restored download job.
2008-02-08 09:27:18 1240 438 DnldMgr *********** DnldMgr:

Thank-you very much
Archie




> | > If it is not, open the Windows Update.log located in the WINDOWS
> | > directory (folder). Copy and paste the last 20-30 lines of the log into
> | > your reply, please.
> | >
> | > MowGreen [MVP 2003-2006]
> | > ===============
> | > *-343-* FDNY
> | > Never Forgotten
 
Re: Windows Update error 0x8007041D

Re: Windows Update error 0x8007041D

The errors in the log suggest -

Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

There's a possibility that either a 3rd party firewall, anti-spyware program, web
accelerator, Internet security/antivirus program and/or a proxy server is interfering with
the Windows Update Services (SVCHOST) accessing the Internet.

Suggest adding the Windows Update website addresses to exceptions/allow list
http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.com

If that hasn't help, check that the Windows Update Service can connect to the Internet
through port 80 and port 443.

You may need to refer to the individual programs documentation for further instructions.

When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=32&ln=en&IsMu=False

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/836941

Finding a solution for the 0x80072EFD error
http://www.updatexp.com/0x80072efd.html

For the posted error number -

0x8007041D - 2147023843 - ERROR_SERVICE_REQUEST_TIMEOUT
The service did not respond to the start or control request in a timely fashion

You receive a "0x8007041D" error when you visit the Windows Update Web site
http://support.microsoft.com/kb/902322

Posted by: Mila -
<snip> In my case it was wups.dll in
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469 folder.
After removing this file, windowsupdate works great.
Mila <snip>




--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Archie" <Archie@discussions.microsoft.com> wrote in message
news:84EE80FA-2E8F-46BB-BC61-66B65648D3F1@microsoft.com...
| Hi,
| I'm having real problems with windows update - We had to reload windows
| because od disk failure - Now it's error 0x8007041D -
| Here are a few lines of the update log:
|
| 2008-02-07 09:30:56 1240 4e8 Misc WARNING: SendRequest failed with hr =
| 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
| used : <>
| 2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
| failed for
| <http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
| 0x80072efd
| 2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
| 2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation failed with 0x80072efd
| 2008-02-07 09:30:56 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
| failed with 0x80072efd
| 2008-02-07 09:30:59 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
| 2008-02-07 09:30:59 1240 4e8 Misc WARNING: SendRequest failed with hr =
| 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
| used : <>
| 2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
| failed for
| <http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
| 0x80072efd
| 2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
| 2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation failed with 0x80072efd
| 2008-02-07 09:30:59 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
| failed with 0x80072efd
| 2008-02-07 09:30:59 1240 4e8 Misc WARNING: DownloadFileInternal failed for
| http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab: error
| 0x80072efd
| 2008-02-07 09:31:02 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
| 2008-02-07 09:31:02 1240 4e8 Misc WARNING: SendRequest failed with hr =
| 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
| used : <>
| 2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
| failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
| error 0x80072efd
| 2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
| 2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation failed with 0x80072efd
| 2008-02-07 09:31:02 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
| failed with 0x80072efd
| 2008-02-07 09:31:03 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
| 2008-02-07 09:31:03 1240 4e8 Misc WARNING: SendRequest failed with hr =
| 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
| used : <>
| 2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
| failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
| error 0x80072efd
| 2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
| 2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation failed with 0x80072efd
| 2008-02-07 09:31:03 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
| failed with 0x80072efd
| 2008-02-07 09:31:04 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
| 2008-02-07 09:31:04 1240 4e8 Misc WARNING: SendRequest failed with hr =
| 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
| used : <>
| 2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
| failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
| error 0x80072efd
| 2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
| 2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation failed with 0x80072efd
| 2008-02-07 09:31:04 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
| failed with 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Misc WARNING: Send failed with hr = 80072efd.
| 2008-02-07 09:31:05 1240 4e8 Misc WARNING: SendRequest failed with hr =
| 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
| used : <>
| 2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp: SendRequestUsingProxy
| failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
| error 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp:
| SendRequestToServerForFileInformation failed with 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
| failed with 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Misc WARNING: DownloadFileInternal failed for
| http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab: error
| 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Setup FATAL: IsUpdateRequired failed with error
| 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Report WARNING: CEventNamespaceDefinition::Init
| failed = 80040154.
| 2008-02-07 09:31:05 1240 4e8 Report WARNING: InitReportingComponents failed:
| 80040154
| 2008-02-07 09:31:05 1240 4e8 Setup WARNING: SelfUpdate: Default Service:
| IsUpdateRequired failed: 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 Setup WARNING: SelfUpdate: Default Service:
| IsUpdateRequired failed, error = 0x80072EFD
| 2008-02-07 09:31:05 1240 4e8 Agent * WARNING: Skipping scan, self-update
| check returned 0x80072EFD
| 2008-02-07 09:31:05 1240 4e8 Agent * WARNING: Exit code = 0x80072EFD
| 2008-02-07 09:31:05 1240 4e8 Agent *********
| 2008-02-07 09:31:05 1240 4e8 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2008-02-07 09:31:05 1240 4e8 Agent *************
| 2008-02-07 09:31:05 1240 4e8 Agent WARNING: WU client failed Searching for
| update with error 0x80072efd
| 2008-02-07 09:31:05 1240 4e8 DnldMgr *********** DnldMgr: Downloading
| regulation Odf ***********
| 2008-02-07 09:31:05 1240 4e8 DnldMgr * ServiceId =
| {9482F4B4-E343-43B6-B170-9A65BC822C77}
| 2008-02-07 09:31:05 1240 4e8 DnldMgr * URL =
| http://www.update.microsoft.com/odf/v6odf.xml
| 2008-02-07 09:31:05 1240 104 AU >>## RESUMED ## AU: Search for updates
| [CallId = {DDBFA628-C5A6-48E8-BBB1-3DB650C04DE8}]
| 2008-02-07 09:31:05 1240 104 AU # WARNING: Search callback
|
|
|
|
| 2008-02-08 09:27:17 1240 438 DnldMgr * Restored download job.
| 2008-02-08 09:27:17 1240 438 DnldMgr *********** DnldMgr: Restoring
| download [no. 2] ***********
| 2008-02-08 09:27:17 1240 438 DnldMgr * BITS JobId =
| {8C1DFD35-EB06-4A95-A381-E212F87CF5CF}
| 2008-02-08 09:27:17 1240 438 DnldMgr * ServiceId =
| {9482F4B4-E343-43B6-B170-9A65BC822C77}
| 2008-02-08 09:27:18 1240 438 DnldMgr * UpdateId =
| {ADBE6425-6560-4D40-9478-1E35B3CDAB4F}.100
| 2008-02-08 09:27:18 1240 438 DnldMgr * Restored download job.
| 2008-02-08 09:27:18 1240 438 DnldMgr *********** DnldMgr:
|
| Thank-you very much
| Archie
|
|
|
|
| > | > If it is not, open the Windows Update.log located in the WINDOWS
| > | > directory (folder). Copy and paste the last 20-30 lines of the log into
| > | > your reply, please.
| > | >
| > | > MowGreen [MVP 2003-2006]
| > | > ===============
| > | > *-343-* FDNY
| > | > Never Forgotten
|
 
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