Local printers problem

  • Thread starter Thread starter Brent
  • Start date Start date
B

Brent

Guest
Today no-one could print to their local printers from their TS sessions.
print jobs could be seen waiting in the print queue, no printing errors were
recorded in the printer info box or system event viewer.

The problem was resolved by restarting the server where upon all printers
started behaving normally.

Any ideas on what was wrong? Anyone else have this problem?

Thanks,

Brent
 
Re: Local printers problem

Sounds like the spooler service crashed.
If it happens again, try to only stop and restart the spooler
service.

The most common cause for this is 3rd aprty printer drivers on the
TS, which are not TS compatible.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 20
feb 2008 in microsoft.public.windows.terminal_services:

> Today no-one could print to their local printers from their TS
> sessions. print jobs could be seen waiting in the print queue,
> no printing errors were recorded in the printer info box or
> system event viewer.
>
> The problem was resolved by restarting the server where upon all
> printers started behaving normally.
>
> Any ideas on what was wrong? Anyone else have this problem?
>
> Thanks,
>
> Brent
 
Re: Local printers problem

That could well be the case on both your comments.

Thanks for the tip.

Brent
"Vera Noest [MVP]" wrote:

> Sounds like the spooler service crashed.
> If it happens again, try to only stop and restart the spooler
> service.
>
> The most common cause for this is 3rd aprty printer drivers on the
> TS, which are not TS compatible.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 20
> feb 2008 in microsoft.public.windows.terminal_services:
>
> > Today no-one could print to their local printers from their TS
> > sessions. print jobs could be seen waiting in the print queue,
> > no printing errors were recorded in the printer info box or
> > system event viewer.
> >
> > The problem was resolved by restarting the server where upon all
> > printers started behaving normally.
> >
> > Any ideas on what was wrong? Anyone else have this problem?
> >
> > Thanks,
> >
> > Brent
>
 
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