RDP connection issue

[goundhog]

I have 10 Citrix 4.5 terminal servers

Users all work fine using ICA connections

However I want a few users to have RDP access for some functionality not
available through ICA

When they connect via RDP they get

"The remote computer disconnected the session because of an error in the
licensing protocol."

They have permissions on the rdp-tcp connector, and obviously TS licensing
works as that is required for ICA connections - and they connect fine with ICA

Nothing in eventvwr.

Admins can connect fine

Any thoughts ?

 

[Vera Noest [MVP]]

Re: RDP connection issue

I'm not sure if this is your problem, but it's worth to check it
out.
When you make an rdp connection to a Citrix PS server, you actually
need a Citrix license! And a client cannot share the same license
when they run both an ica and a rdp connection. So maybe you are
short on Citrix licenses?

Documented here:

CTX104605 - RDP Connections Will Consume a Connection License on
MetaFrame Presentation Server
http://support.citrix.com/article/CTX104605

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Z291bmRob2c=?= <goundhog@discussions.microsoft.com>
wrote on 20 feb 2008 in
microsoft.public.windows.terminal_services:

> I have 10 Citrix 4.5 terminal servers
>
> Users all work fine using ICA connections
>
> However I want a few users to have RDP access for some
> functionality not available through ICA
>
> When they connect via RDP they get
>
> "The remote computer disconnected the session because of an
> error in the licensing protocol."
>
> They have permissions on the rdp-tcp connector, and obviously TS
> licensing works as that is required for ICA connections - and
> they connect fine with ICA
>
> Nothing in eventvwr.
>
> Admins can connect fine
>
> Any thoughts ?

 

[Hank Arnold (MVP)]

Re: RDP connection issue

goundhog wrote:
> I have 10 Citrix 4.5 terminal servers
>
> Users all work fine using ICA connections
>
> However I want a few users to have RDP access for some functionality not
> available through ICA
>
> When they connect via RDP they get
>
> "The remote computer disconnected the session because of an error in the
> licensing protocol."
>
> They have permissions on the rdp-tcp connector, and obviously TS licensing
> works as that is required for ICA connections - and they connect fine with ICA
>
> Nothing in eventvwr.
>
> Admins can connect fine
>
> Any thoughts ?
>
>

I'm curious.. What functionality is available via RDP and not ICA? It's
usually the other way around.... ;-)

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services