Hello,
This is a first for me, getting a "buffer overrun detected" message.
So, after researching it, it appears it could possibly be a security
issue, but I'm not sure if that's the case as I see online that
Quicktime and IE seem to cause buffer overrun issues in some cases, so
I'm wondering if it could be software related. Couldn't find much in
that regard as far as Nortons goes. I did contact them, but have yet to
hear back.
I have Nortons SystemsWorks Standard 2008 installed (and after reading
some previous posts, I take it a lot of people here don't care for
Nortons, so maybe I need to remove it, not sure.)
Regardless, here's what happened. Nortons was working fine since I
installed it several weeks ago, at least as far as I could tell. The
other day the computer was "sleeping" when One Button Checkup came on,
which apparently "revived" the computer to run, at least as far as I can
tell. Anyway, I saw it was running again and that OBC had stopped with
the following error message:
Microsoft Visual C++ Runtime Library
Buffer overrun detected!
Program C:\ProgramFiles\NortonsSystemsWorks\OBC.exe
"A buffer overrun has been detected which has corrupted the programs
internal state. The program cannot safely continue execution and must
now be terminated."
I ran full scans with NAV, Defender and the Trend internet security
trial software, that came with the computer. All came up clean.
I tried running Windoctor and got a similar overrun buffer message. I
could run Diskdoctor, which came up with a security descriptor error,
that it apparently can't or won't fix, but I'm not sure entirely what's
going on there. Something about a .bmp file not being correct.
I've used computers since the DOS days, but I'm far from an expert, but
I'll try and explain our set-up as best as I understand it.
I'm running Vista Home Premium, 32 bit. I also have a hardware
firewall via a router, and apparently a software firewall via Nortons.
My husband set up the wireless network, and said it's "encrypted" or
whatever one does to make it not available to others to see.
I also installed Quicktime a couple weeks ago that came with a new
piece of software "Starry Nights." When I first installed "Starry
Nights", it caused a blue screen and the computer to reboot. I went to
the "Starry Nights" website, apparently others have had issues with it
and Vista as well, and did the recommended updates for Quicktime, the
graphics card, hotfixes, Java and then Starry nights seemed to work OK.
I bring this up because of the amount of "buffer overrun" issues I see
online, associated with Quicktime, which may or may not have anything to
do with my problem, of course.
So, as I said, I'm wondering if this is a security problem or a
software problem. I thought of uninstalling SystemWorks, then
reinstalling it. But then I hear it's hard to uninstall Nortons altho I
don't know how much that matters with a reinstall, plus apparently a lot
of folk here seem to say to stay away from Nortons all together. I've
never had problems with it before, but maybe I do need to reconsider
using it and go on to something else.
Thanks much for any info, advice or suggestions!
--
PHGray
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