J
jpurpuro
Guest
RE: Error 0x80070020 Windows Update
Tom, I started encountering the exact same problem as you did in December
2007. It only happens on my desktop computer. The laptop I have hooked to
the same cable modem network updates without any problems. And, I have not
disabled my McAfee anti-virus software on the laptop. I believe this problem
stems from an automatic (not requested) download of Microsoft Compression
Client 1.0 for Windows XP or Microsoft Silverlight, neither of which I
requested to download or install. I've unistalled Microsoft Silverlight and
still have the update problem. When I tried to remove Microsoft Compression
Client, it tells me that numerous programs may not run properly (several
Microsoft hotfixes and security updates manually downloaded), and many other
programs. So, I haven't removed that program. But, my laptop has Microsoft
Compression Client 1.0 installed and updates without any problems. My OS is
XP Home SP2. The assistance I received from Microsoft Support recommended
that I disable realtime viruse checking (did that, same results), then to
uninstall my ant-virus program (no way I'm doing that). So, I'll just
manually download and install new updates.
"Tom Hall" wrote:
> OS: XP Pro SP2.
>
> The first indication of a problem came from my Event Log:
>
> Event Type: Error
> Event Source: Windows Update Agent
> Event Category: Installation
> Event ID: 20
> Date: 6/22/2007
> Time: 5:23:50 AM
> User: N/A
> Computer: V-C889AAF937B64
> Description:
> Installation Failure: Windows failed to install the following update with
> error 0x80070020: Automatic Updates.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 57 69 6e 33 32 48 52 65 Win32HRe
> 0008: 73 75 6c 74 3d 30 78 38 sult=0x8
> 0010: 30 30 37 30 30 32 30 20 0070020
> 0018: 55 70 64 61 74 65 49 44 UpdateID
> 0020: 3d 7b 44 36 37 36 36 31 ={D67661
> 0028: 45 42 2d 32 34 32 33 2d EB-2423-
> 0030: 34 35 31 44 2d 42 46 35 451D-BF5
> 0038: 44 2d 31 33 31 39 39 45 D-13199E
> 0040: 33 37 44 46 32 38 7d 20 37DF28}
> 0048: 52 65 76 69 73 69 6f 6e Revision
> 0050: 4e 75 6d 62 65 72 3d 30 Number=0
> 0058: 20 00 .
>
> When I went to the Windows Update site, I was first told "Update Windows to
> work with this website". I should point out at this stage that I routinely
> apply updates by visiting the site every patch Tuesday. This month's
> patches were installed without any apparent errors.
>
> On this first page, there's a button labeled "Update Windows". When I click
> on it, there's apparent activity of downloading and then copying files.
>
> After a few seconds, another web page appears with the following content:
>
>
>
>
> [Error number: 0x80070020]
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the
> problem.
> For self-help options:
>
> Frequently Asked Questions
>
> Find Solutions
>
> Windows Update Newsgroup
> For assisted support options:
>
> Microsoft Online Assisted Support (no-cost for Windows Update issues)
>
>
> I've googled the error code but so far haven't been able to find anything
> useful. I'm assuming this error isn't just going to go away on its own. One
> search result mentioned turning off realtime virus checking to see if that
> solved the problem; it didn't. (AVG Pro is what I use here).
>
> The Windows Update site is already in my Trusted Sites list, which was
> another suggestion I found.
>
> I would appreciate any help anyone might be able to provide.
>
>
>
>
> Tom
>
> --
> remove .spoo to reply by email
>
Tom, I started encountering the exact same problem as you did in December
2007. It only happens on my desktop computer. The laptop I have hooked to
the same cable modem network updates without any problems. And, I have not
disabled my McAfee anti-virus software on the laptop. I believe this problem
stems from an automatic (not requested) download of Microsoft Compression
Client 1.0 for Windows XP or Microsoft Silverlight, neither of which I
requested to download or install. I've unistalled Microsoft Silverlight and
still have the update problem. When I tried to remove Microsoft Compression
Client, it tells me that numerous programs may not run properly (several
Microsoft hotfixes and security updates manually downloaded), and many other
programs. So, I haven't removed that program. But, my laptop has Microsoft
Compression Client 1.0 installed and updates without any problems. My OS is
XP Home SP2. The assistance I received from Microsoft Support recommended
that I disable realtime viruse checking (did that, same results), then to
uninstall my ant-virus program (no way I'm doing that). So, I'll just
manually download and install new updates.
"Tom Hall" wrote:
> OS: XP Pro SP2.
>
> The first indication of a problem came from my Event Log:
>
> Event Type: Error
> Event Source: Windows Update Agent
> Event Category: Installation
> Event ID: 20
> Date: 6/22/2007
> Time: 5:23:50 AM
> User: N/A
> Computer: V-C889AAF937B64
> Description:
> Installation Failure: Windows failed to install the following update with
> error 0x80070020: Automatic Updates.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 57 69 6e 33 32 48 52 65 Win32HRe
> 0008: 73 75 6c 74 3d 30 78 38 sult=0x8
> 0010: 30 30 37 30 30 32 30 20 0070020
> 0018: 55 70 64 61 74 65 49 44 UpdateID
> 0020: 3d 7b 44 36 37 36 36 31 ={D67661
> 0028: 45 42 2d 32 34 32 33 2d EB-2423-
> 0030: 34 35 31 44 2d 42 46 35 451D-BF5
> 0038: 44 2d 31 33 31 39 39 45 D-13199E
> 0040: 33 37 44 46 32 38 7d 20 37DF28}
> 0048: 52 65 76 69 73 69 6f 6e Revision
> 0050: 4e 75 6d 62 65 72 3d 30 Number=0
> 0058: 20 00 .
>
> When I went to the Windows Update site, I was first told "Update Windows to
> work with this website". I should point out at this stage that I routinely
> apply updates by visiting the site every patch Tuesday. This month's
> patches were installed without any apparent errors.
>
> On this first page, there's a button labeled "Update Windows". When I click
> on it, there's apparent activity of downloading and then copying files.
>
> After a few seconds, another web page appears with the following content:
>
>
>
>
> [Error number: 0x80070020]
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the
> problem.
> For self-help options:
>
> Frequently Asked Questions
>
> Find Solutions
>
> Windows Update Newsgroup
> For assisted support options:
>
> Microsoft Online Assisted Support (no-cost for Windows Update issues)
>
>
> I've googled the error code but so far haven't been able to find anything
> useful. I'm assuming this error isn't just going to go away on its own. One
> search result mentioned turning off realtime virus checking to see if that
> solved the problem; it didn't. (AVG Pro is what I use here).
>
> The Windows Update site is already in my Trusted Sites list, which was
> another suggestion I found.
>
> I would appreciate any help anyone might be able to provide.
>
>
>
>
> Tom
>
> --
> remove .spoo to reply by email
>