Re: PC boots in Safe Mode, but no desktop icons
Jackpine wrote :-
> Nothing works. Any other suggestions?
OK, let's take your reply one step at a time :-
> Well, the computer wouldn't reboot with the startup disc.
Do you mean "reboot" or do you really mean "boot" i.e. from a 'cold start'?
More details please, like - error reports? - what happened next? - etc.?
But then, ASS-U-ME ing the startup disc works on another pc (ie it isn't
faulty) then that suggests the 'boot order' needs resetting in the BIOS to
enable the floppy drive to be accessed first - before the C: drive.
However!! ....
> We selected option 1 and got the blue screen and
> message Windows Protection Error. Restart computer.
I ASS-U-ME you must have been pressing the F8 key (in an attempt to boot
into Safe Mode?) and are now alluding to the Menu screen where option 1 is
for "Normal". If so, you are still trying to boot into Normal Mode. Option 3
is Safe Mode.
> At one point, we were able to get to A:> drive.
More details of how you got there would be useful. Either your startup
floppy disk is faulty (or not a *WinMe* startup floppy disk) or you *appear*
to be suggesting that you somehow actually managed to get into Windows. If
that really was the case, were you in Normal or Safe Mode?
As a matter of interest, immediately before your friend's computer went
faulty, had it been working quite normally - or is there something he's not
telling you? I suspect that I can small a red herring swimming about
somewhere.
Until you are able to boot with your Startup disk, or give some more
meaningful error descriptions, reports of 'nothing works' are not helpful.
Mart
"Jackpine" <Jackpine@discussions.microsoft.com> wrote in message
news:463E0701-E434-4A82-BBA5-3214E465CC35@microsoft.com...
> Well, the computer wouldn't reboot with the startup disc. We selected
> option
> 1 and got the blue screen and message Windows Protection Error. Restarty
> computer. At one point, we were able to get to A:> drive. After typing
> in
> the command startreg /restore, we hit Enter and got a message saying Bad
> Command or File. Nothing works. Any other suggestions?
> --
> Not all those who wander are lost.
>
> J. R. R. Tolkein
>
>
> "Jackpine" wrote:
>
>> No, he hasn't tried a Windows ME repair installation. I created a WinME
>> Startup disc. We will try to reboot this evening. Then we will try the
>> "scanreg /restore." I will report on results. Thanks for giving us a
>> path
>> forward.
>> --
>> Not all those who wander are lost.
>>
>> J. R. R. Tolkein
>>
>>
>> "Mart" wrote:
>>
>> > Let's hope he hasn't already tried "a Windows ME repair installation"
>> > yet!
>> > If so, could make things a lot worse at this stage.
>> >
>> > It is assumed that the pc has never booted properly since the problem
>> > first
>> > started and if this is the case, try booting with the WinMe Startup
>> > (floppy)
>> > disk and at the
>> > A:\> prompt, type "scanreg /restore" (no quotes and note the space
>> > between
>> > the g and /) Press Return and follow the screen prompts, selecting the
>> > last
>> > "Good" date. Remember to remove the floppy BEFORE you tell the pc to
>> > re-boot!
>> >
>> > Mart
>> >
>> >
>> >
>> > "Jackpine" <Jackpine@discussions.microsoft.com> wrote in message
>> > news:3C4F093A-F6AD-44BE-942D-3044FD4C6EAD@microsoft.com...
>> > >I am aksking for help on behalf of my friend whose PC is giving him
>> > >big
>> > >time
>> > > trouble. I don't know what he did, but when he tries to reboot
>> > > normally,
>> > > a
>> > > blue screen appears with the message Windows Protection Error. He
>> > > can
>> > > boot
>> > > into Safe Mode, but there are no desktop icons, not event the Start
>> > > icon
>> > > or
>> > > clock. Nothing except his wallpaper. Can he do a Windows ME repair
>> > > installation? What else can he try? Without the Start icon, he
>> > > can't
>> > > even
>> > > go into Run, msconfig.
>> > >
>> > > Any help would be greatly appreciated. Thanks.
>> > > --
>> > > Not all those who wander are lost.
>> > >
>> > > J. R. R. Tolkein
>> >
>> >
>> >
