R
Redick79
Guest
Here’s my problem: Several nights ago my girlfriend was running Windows
Update on her computer. Not only did she download the critical updates, she
also clicked several other hardware updates as well. She downloaded the
Windows Internet Explorer 7 for XP, Hewlett-Packard VP17 LCD Monitor driver,
& NVIDIA Vanta/Vanta LT driver. After installing these updates the computer
automatically shut down for the evening. When I turned on the computer the
next day I had two new problems. First, the resolution was completely jacked
up. The appropriate settings for this monitor are 1280 x 1024, 60 Hz. The
computer now automatically adjusts back to 640 x 480 resolution. No matter
what I do, it always returns to this setting. I have changed the setting in
display properties, manually had the monitor look for optimal display
settings, and even changed the display properties in Safe Mode. Nothing has
worked. The interesting thing is that the resolution is just fine when in
Safe Mode. But, as soon as I exit back to the regular Windows program, the
resolution is messed up again. I read on a previous post that in a similar
situation relocating and downloading the appropriate video card driver solved
the problem. Apparently Microsoft doesn’t always download the right driver.
The driver needed for this system is actually a Windows Me/98 driver, because
that was that last driver supported by this video card (Vanta/Vanta LT). I
downloaded it, but still have the problem. Frustrated, I finally decided to
roll back Windows to a restore point about a week ago before the problems
occurred. Unfortunately, when the restore process was about 95% completed, it
stopped and told me it could not restore to this particular point. So, I
tried twice more choosing different points. Same result. This kind of
concerns me as well.
Another problem that might be related (which I’ve also researched on this
site) is Flash9e.ocx kept crashing Internet Explorer 7 after it was
downloaded with the updates. This was never a problem previous to the
updates. After reading some of these posts, I deleted the Flash activeX
program and haven’t had a problem. However, whenever I load a page with Flash
it wants to load it again. I did once, and the problem started all over
again. So, I deleted it again. But now I can’t view any flash content.
One more piece of information that might be helpful. This computer, as you
can probably guess by the video card, was originally running Windows 98. Her
family loaded XP about a year ago. I’m not sure if this would cause any
problems with Update (perhaps causing it to download the latest XP driver not
supported by the video card), but I figure the more information you have the
better. I’ve been working on this problem for almost a week now. I'm
extremely desperate to fix this. Any help would be greatly appreciated.
Thanks. Redick
Update on her computer. Not only did she download the critical updates, she
also clicked several other hardware updates as well. She downloaded the
Windows Internet Explorer 7 for XP, Hewlett-Packard VP17 LCD Monitor driver,
& NVIDIA Vanta/Vanta LT driver. After installing these updates the computer
automatically shut down for the evening. When I turned on the computer the
next day I had two new problems. First, the resolution was completely jacked
up. The appropriate settings for this monitor are 1280 x 1024, 60 Hz. The
computer now automatically adjusts back to 640 x 480 resolution. No matter
what I do, it always returns to this setting. I have changed the setting in
display properties, manually had the monitor look for optimal display
settings, and even changed the display properties in Safe Mode. Nothing has
worked. The interesting thing is that the resolution is just fine when in
Safe Mode. But, as soon as I exit back to the regular Windows program, the
resolution is messed up again. I read on a previous post that in a similar
situation relocating and downloading the appropriate video card driver solved
the problem. Apparently Microsoft doesn’t always download the right driver.
The driver needed for this system is actually a Windows Me/98 driver, because
that was that last driver supported by this video card (Vanta/Vanta LT). I
downloaded it, but still have the problem. Frustrated, I finally decided to
roll back Windows to a restore point about a week ago before the problems
occurred. Unfortunately, when the restore process was about 95% completed, it
stopped and told me it could not restore to this particular point. So, I
tried twice more choosing different points. Same result. This kind of
concerns me as well.
Another problem that might be related (which I’ve also researched on this
site) is Flash9e.ocx kept crashing Internet Explorer 7 after it was
downloaded with the updates. This was never a problem previous to the
updates. After reading some of these posts, I deleted the Flash activeX
program and haven’t had a problem. However, whenever I load a page with Flash
it wants to load it again. I did once, and the problem started all over
again. So, I deleted it again. But now I can’t view any flash content.
One more piece of information that might be helpful. This computer, as you
can probably guess by the video card, was originally running Windows 98. Her
family loaded XP about a year ago. I’m not sure if this would cause any
problems with Update (perhaps causing it to download the latest XP driver not
supported by the video card), but I figure the more information you have the
better. I’ve been working on this problem for almost a week now. I'm
extremely desperate to fix this. Any help would be greatly appreciated.
Thanks. Redick