Re: Event IDs 1500 and 1508
Here are some Application Event Log entires.
Information
Event ID: 1001
Source: UPHClean
Description: User profile hive cleanup service version 1.6.30.0 started
successfully.
Error
Event ID: 1000
Source: Application Error
Description: Faulting application Skyline2.exe, version 8.0.0.1020, faulting
module mfc40.dll, version 4.1.0.6140, fault address 0x00001157.
Warning
Event ID: 1004
Source: MsiInstaller
Description: Detection of producct '{B6D1D744-BDC8-487C-97D9-1D83A1F06110}',
feature 'WGETRANSEngine', component '{97028B2D-8BF8-49FD-8EAE-B939AE223CC1}'
failed. The resource 'C:\PVSW\' does not exist.
Warning
Event ID: 1001
Source: MsiInstaller
Description: Detection of producct '{B6D1D744-BDC8-487C-97D9-1D83A1F06110}',
feature 'WGETRANSEngine' failed during request for component
'{E89A98DD-023B-11D2-B146-00C04F990B2B}'
The primary applications running on the Terminal Server are MS Office 2003,
and an accounting system called Skyline. Skyline uses Pervasive SQL.
"Allan Raskin" wrote:
> Page File 8192 Mb. There is one large C: drive of 67.7 Gb, after formating.
> Free space 26.4 Gb.
>
> "Vera Noest [MVP]" wrote:
>
> > Difficult to say. Not the BIOS, but possibly the drive firmware.
> > Have you checked the size of your pagefile?
> > _________________________________________________________
> > Vera Noest
> > MCSE, CCEA, Microsoft MVP - Terminal Server
> > TS troubleshooting: http://ts.veranoest.net
> > ___ please respond in newsgroup, NOT by private email ___
> >
> > =?Utf-8?B?QWxsYW4gUmFza2lu?=
> > <AllanRaskin@discussions.microsoft.com> wrote on 30 mar 2008 in
> > microsoft.public.windows.terminal_services:
> >
> > > I reviewed KB 317249. We are not getting Event ID 2021 or Event
> > > ID 2022 so I did not want to make registry edits or get too
> > > aggressive at this time.
> > >
> > > I opened up an incident with IBM. The server is an xServer 226
> > > with dual Xeon CPU and 4Gb RAM. Yesterday I updated the
> > > following: System Board Bios, Raid Controller
> > > Bios/Firmware/Driver, Hard Drive Firmware, and the NIC
> > > Firmware/Driver. These have not been updated since the box went
> > > into production 2-1/2 years ago.
> > >
> > > PerfMon pages/sec was previously running at 100% when 30-32
> > > users were logged in. After the registry was edited, a couple of
> > > days ago in accordance with KB 935649 using ffffffff, the value
> > > of pages/sec has decreased by about 50%. However Event ID 1500
> > > and Event ID 1508 continued.
> > >
> > > Could the out of date Bios/Firmware/Drivers be causing this?
> > >
> > > "Vera Noest [MVP]" wrote:
> > >
> > >> Mm, sounds like you are running out of WorkItems or
> > >> FreeConnections, or something like that.
> > >>
> > >> Check the proposed solutions here:
> > >> http://www.eventid.net/display.asp?eventid=1508&eventno=2069
> > >> &source=Userenv&phase=1
> > >>
> > >> http://support.microsoft.com/?kbid=317249
> > >>
> > >> You can also use Performance Monitor to check exactly which
> > >> resource is causing this.
> > >>
> > >> If that doesn't help, I'd call the vendor of the application,
> > >> or Microsoft
> > >> _________________________________________________________
> > >> Vera Noest
> > >> MCSE, CCEA, Microsoft MVP - Terminal Server
> > >> TS troubleshooting: http://ts.veranoest.net
> > >> ___ please respond in newsgroup, NOT by private email ___
> > >>
> > >> =?Utf-8?B?QWxsYW4=?= <Allan@discussions.microsoft.com> wrote on
> > >> 29 mar 2008 in microsoft.public.windows.terminal_services:
> > >>
> > >> > Event ID: 1219
> > >> > Soucre: Winlogon
> > >> > Category: None
> > >> >
> > >> > Description: Logon rejected by %servername%\%username%.
> > >> > Unable to obtain terminal server user configuration.
> > >> >
> > >> > Error: Not enough resources are available to complete this
> > >> > operation.
> > >> >
> > >> > Note: The problems occur after approximateley 30-32 logons.
> > >> > We presently have 50 remote users.
> > >> >
> > >> > "Vera Noest [MVP]" wrote:
> > >> >
> > >> >> EventID 1219, with Source = userenv, or Source = Winlogon?
> > >> >> And what is the exact text of the error description of the
> > >> >> event?
> > >> >>
> > >> >> _________________________________________________________
> > >> >> Vera Noest
> > >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> > >> >> TS troubleshooting: http://ts.veranoest.net
> > >> >> ___ please respond in newsgroup, NOT by private email ___
> > >> >>
> > >> >> =?Utf-8?B?QWxsYW4=?= <Allan@discussions.microsoft.com> wrote
> > >> >> on 28 mar 2008 in
> > >> >> microsoft.public.windows.terminal_services:
> > >> >>
> > >> >> > Have installed the service UPHClean and edited the
> > >> >> > registry in accordance with KB 935649. First I added the
> > >> >> > key with a value of 30 but had no success. Then I edited
> > >> >> > the value of 30 to ffffffff. No luck. Now we are also
> > >> >> > getting Event ID 1219.
> > >> >> >
> > >> >> >
> > >> >> > Now
> > >> >> >
> > >> >> > "Vera Noest [MVP]" wrote:
> > >> >> >
> > >> >> >> Then I would definitively apply KB 935649 and install
> > >> >> >> UPHClean.
> > >> >> >> _________________________________________________________
> > >> >> >> Vera Noest
> > >> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> > >> >> >> TS troubleshooting: http://ts.veranoest.net
> > >> >> >> ___ please respond in newsgroup, NOT by private email ___
> > >> >> >>
> > >> >> >> =?Utf-8?B?QWxsYW4=?= <Allan@discussions.microsoft.com>
> > >> >> >> wrote on 26 mar 2008 in
> > >> >> >> microsoft.public.windows.terminal_services:
> > >> >> >>
> > >> >> >> > Event ID 1500: Detail - Insuficient system resources
> > >> >> >> > exist to complete the requested service.
> > >> >> >> >
> > >> >> >> > Event ID 1508: Detail - Insuficient system resources
> > >> >> >> > exist to complete the requested service for
> > >> >> >> > C:\Documents and Settings\%username%\ntuser.dat
> > >> >> >> >
> > >> >> >> > The actual name of the user that couldn't log in is
> > >> >> >> > written instead of the %username% variable.
> > >> >> >> >
> > >> >> >> >
> > >> >> >> > "Vera Noest [MVP]" wrote:
> > >> >> >> >
> > >> >> >> >> What is the exact text of the "DETAIL" part of these
> > >> >> >> >> events?
> > >> >> >> >>
> > >> >> >> >> I wouldn't rush and buy more memory.
> > >> >> >> >> Instead, I'd install the UPHClean utility:
> > >> >> >> >> http://www.microsoft.com/downloads/details.aspx?FamilyI
> > >> >> >> >> d=1 B28 6E6 D- 8912-4E18-B570-42470E2F3582
> > >> >> >> >>
> > >> >> >> >> And try some memory management:
> > >> >> >> >>
> > >> >> >> >> 935649 - Error message when you try to log on to a
> > >> >> >> >> Windows Server 2003-based terminal server: "Windows
> > >> >> >> >> cannot load the user's profile but has logged you on
> > >> >> >> >> with the default profile for the system"
> > >> >> >> >> http://support.microsoft.com/?kbid=935649
> > >> >> >> >>
> > >> >> >> >> http://www.eventid.net/display.asp?eventid=1508&eventno
> > >> >> >> >> =20 69 &source=Userenv&phase=1
> > >> >> >> >>
> > >> >> >> >> _______________________________________________________
> > >> >> >> >> __ Vera Noest
> > >> >> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> > >> >> >> >> TS troubleshooting: http://ts.veranoest.net
> > >> >> >> >> ___ please respond in newsgroup, NOT by private email
> > >> >> >> >> ___
> > >> >> >> >>
> > >> >> >> >> =?Utf-8?B?QWxsYW4=?= <Allan@discussions.microsoft.com>
> > >> >> >> >> wrote on 26 mar 2008 in
> > >> >> >> >> microsoft.public.windows.terminal_services:
> > >> >> >> >>
> > >> >> >> >> > W2K3 Standard Terminal Server with 4Gb Ram. Recently
> > >> >> >> >> > upgraded the accounting system. There are
> > >> >> >> >> > approximately 50 users. After the upgrade,
> > >> >> >> >> > aproximately the first 30 people can log in and the
> > >> >> >> >> > rest can not. Event ID 1500 and Event 1508 multiple
> > >> >> >> >> > times. "Windows cannot log you on because your
> > >> >> >> >> > profile cannot be loaded..." I suspect
> > >> >> >> >> > that the 4Gb of RAM is not sufficient for 50 users.
> > >> >> >> >> > Does this sound right, or is something corrupted or
> > >> >> >> >> > hardware failure?
> > >> >> >> >> >
> > >> >> >> >> > If the problem is insufficent RAM, no hardware
> > >> >> >> >> > failure, or system corruption, can I upgrade the
> > >> >> >> >> > existing server to W2K3 Enterprise and add more RAM?
> > >> >> >> >> >
> > >> >> >> >> > If so, can I put the W2K3 Enterprise CD in and "Load
> > >> >> >> >> > on Top" to upgrade Windows Server 2003 from Standard
> > >> >> >> >> > to Enterprise?
> >