Word macros and Terminal Server

  • Thread starter Thread starter Mario - Roma
  • Start date Start date
M

Mario - Roma

Guest
I realize that my issue is related to unsupported applications, but I hope
that somebody can help anyway.
A Terminal Server is based on Windows Server 2003 and users access it via
WAN.
Remote users report that all the applications provide acceptable response
time except Word 97 (!) macros.
The same users report that sometimes they connect to the TS and get
acceptable response times with Word 97 macros and other times they connect
to the same TS and get very slow response times.
If a session starts with a good/bad response time the response time remains
the same for all the session.
Is there anything I can check to investigate and, maybe, solve the problem?
Suggestions, pointers and hints welcome...
Mario
 
Re: Word macros and Terminal Server

I don't understand they have slow response times with application or
with whole terminal session?


_______________________________________________________
Frane Borozan
Terminal Services and Citrix Presentation Server user logging
http://www.terminalserviceslog.com
 
Re: Word macros and Terminal Server

Thank you for your message.
They have slow response with the whole sessions but mainly with the Word
macro based application.
Any suggestion?
Regards
Mario

"Frane" <frane.borozan@gmail.com> ha scritto nel messaggio
news:dc042c32-3cf6-4c4e-bd96-9e0744ba97f9@u10g2000prn.googlegroups.com...
>I don't understand they have slow response times with application or
> with whole terminal session?
>
>
> _______________________________________________________
> Frane Borozan
> Terminal Services and Citrix Presentation Server user logging
> http://www.terminalserviceslog.com
 
Re: Word macros and Terminal Server

Try to monitor processor time, maybe user when run macro takes all CPU
time. How much that macro runs?
As I understand they have normal response time when they are working
anything else instead of word macros?

_______________________________________________________
Frane Borozan
Terminal Services and Citrix Presentation Server user logging
http://www.terminalserviceslog.com
 
Re: Word macros and Terminal Server

can you share what does the macro do?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Mario - Roma" <mario@nospam.local> wrote in message
news:%237zCJdCkIHA.5956@TK2MSFTNGP03.phx.gbl...
>I realize that my issue is related to unsupported applications, but I hope
>that somebody can help anyway.
> A Terminal Server is based on Windows Server 2003 and users access it via
> WAN.
> Remote users report that all the applications provide acceptable response
> time except Word 97 (!) macros.
> The same users report that sometimes they connect to the TS and get
> acceptable response times with Word 97 macros and other times they connect
> to the same TS and get very slow response times.
> If a session starts with a good/bad response time the response time
> remains the same for all the session.
> Is there anything I can check to investigate and, maybe, solve the
> problem?
> Suggestions, pointers and hints welcome...
> Mario
>
>
>
 
Back
Top