Microsoft Windows Terminal Server User Accounts

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Johnny ''Guitar'' Deane

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We are running a windows 2003 server as a Terminal Server controlling remote
desktop connection from remote sites.

Users use the remote Desktop function to login to this server. Then they can
run applications remotely eg Word , as a sort of thin client.

We have a problem with one user account that fails to complete the logon
process. IE launches 2 times and eventually the process fails.

How can we remove this failing user account from this Terminal Server ? We
do not know the process.
What we want to do is delete the failing user's profile and log in again to
recreate one.
Can we do this ? How do we proceed?

Thanks



--
Thank You
 
Re: Microsoft Windows Terminal Server User Accounts

Depends on the type of profiles that you have defined for the
users.
You will find the local profile of the user in C:\Documents and
Settings\<username> on the TS.
If you are using roaming profiles, then the profile is also stored
somewhere on a file server on your network.

Have you checked the EventLog on the TS for any error messages or
warnings when this user tries to connect?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=
<JohnnyGuitarDeane@discussions.microsoft.com> wrote on 28 mar 2008
in microsoft.public.windows.terminal_services:

> We are running a windows 2003 server as a Terminal Server
> controlling remote desktop connection from remote sites.
>
> Users use the remote Desktop function to login to this server.
> Then they can run applications remotely eg Word , as a sort of
> thin client.
>
> We have a problem with one user account that fails to complete
> the logon process. IE launches 2 times and eventually the
> process fails.
>
> How can we remove this failing user account from this Terminal
> Server ? We do not know the process.
> What we want to do is delete the failing user's profile and log
> in again to recreate one.
> Can we do this ? How do we proceed?
>
> Thanks
 
Re: Microsoft Windows Terminal Server User Accounts

Vera, Many Thanks for your help. Could you please answer the question about
removing user account/profile.

Is there a process in windows or a tool?

There is nothing really odd in the Event Viewer.


--
Thank You


"Vera Noest [MVP]" wrote:

> Depends on the type of profiles that you have defined for the
> users.
> You will find the local profile of the user in C:\Documents and
> Settings\<username> on the TS.
> If you are using roaming profiles, then the profile is also stored
> somewhere on a file server on your network.
>
> Have you checked the EventLog on the TS for any error messages or
> warnings when this user tries to connect?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=
> <JohnnyGuitarDeane@discussions.microsoft.com> wrote on 28 mar 2008
> in microsoft.public.windows.terminal_services:
>
> > We are running a windows 2003 server as a Terminal Server
> > controlling remote desktop connection from remote sites.
> >
> > Users use the remote Desktop function to login to this server.
> > Then they can run applications remotely eg Word , as a sort of
> > thin client.
> >
> > We have a problem with one user account that fails to complete
> > the logon process. IE launches 2 times and eventually the
> > process fails.
> >
> > How can we remove this failing user account from this Terminal
> > Server ? We do not know the process.
> > What we want to do is delete the failing user's profile and log
> > in again to recreate one.
> > Can we do this ? How do we proceed?
> >
> > Thanks
>
 
Re: Microsoft Windows Terminal Server User Accounts

Just delete the files
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=
<JohnnyGuitarDeane@discussions.microsoft.com> wrote on 29 mar 2008
in microsoft.public.windows.terminal_services:

> Vera, Many Thanks for your help. Could you please answer the
> question about removing user account/profile.
>
> Is there a process in windows or a tool?
>
> There is nothing really odd in the Event Viewer.
 
Re: Microsoft Windows Terminal Server User Accounts

Vera, Thanks. We deleted the files for this user to no avail.
WE also removed the logon script for the network from this user's network
account.
When we logon as this user by Remote Desktop , the Server runs the network
logon script , which among other things starts IE. The desktop does not
appear.
Why does the logon script run? We do not know where it is coming from?

Thanks agin.
--
Thank You


"Vera Noest [MVP]" wrote:

> Just delete the files
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=
> <JohnnyGuitarDeane@discussions.microsoft.com> wrote on 29 mar 2008
> in microsoft.public.windows.terminal_services:
>
> > Vera, Many Thanks for your help. Could you please answer the
> > question about removing user account/profile.
> >
> > Is there a process in windows or a tool?
> >
> > There is nothing really odd in the Event Viewer.
>
 
Re: Microsoft Windows Terminal Server User Accounts

A logon script can be defined in many places:

* in the properties of the user account in ADUC
* in the default logon script on the TS, i.e.
%systemroot%\system32\UsrLogon.cmd
* in a GPO linked to the OU which contains the TS machine account
* in a GPO linked to the OU which contains the user account
* in the StartUp folder in the All Users profile on the TS
* in the registry on the TS, in
HKLM\Software\Microsoft\WindowsNT\CurrentVersion
\Winlogon\Appsetup
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=
<JohnnyGuitarDeane@discussions.microsoft.com> wrote on 31 mar 2008
in microsoft.public.windows.terminal_services:

> Vera, Thanks. We deleted the files for this user to no avail.
> WE also removed the logon script for the network from this
> user's network account.
> When we logon as this user by Remote Desktop , the Server runs
> the network logon script , which among other things starts IE.
> The desktop does not appear.
> Why does the logon script run? We do not know where it is coming
> from?
>
> Thanks agin.
 
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