Error when installing KB888302 and KB899587

  • Thread starter Thread starter Pollenator
  • Start date Start date
P

Pollenator

Guest
I am running Windows XP SP2 with updates set to automatic. All other updates
have installed correctly except these two which continously fail with the
same error message from the installatiom log as follows:

2008-03-28 18:40:20:249 3672 804 COMAPI -------------
2008-03-28 18:40:20:249 3672 804 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:40:20:249 3672 804 COMAPI ---------
2008-03-28 18:40:20:249 3672 804 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2008-03-28 18:40:20:249 3672 804 COMAPI - Updates in request: 1
2008-03-28 18:40:20:249 3672 804 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-03-28 18:40:20:249 1088 d80 Agent *************
2008-03-28 18:40:20:249 1088 d80 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-03-28 18:40:20:249 1088 d80 Agent *********
2008-03-28 18:40:20:249 1088 d80 Agent * Updates to install = 1
2008-03-28 18:40:20:249 3672 804 COMAPI - Updates to install = 1
2008-03-28 18:40:20:249 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:40:20:249 1088 d80 Agent * Title = Security Update for
Windows XP (KB888302)
2008-03-28 18:40:20:249 1088 d80 Agent * UpdateId =
{9A127D52-45FA-44BA-ACC5-5EA9A637FE4E}.10
2008-03-28 18:40:20:249 1088 d80 Agent * Bundles 1 updates:
2008-03-28 18:40:20:249 1088 d80 Agent *
{DC685FDE-A1F4-408D-8E30-4B1AB577F215}.10
2008-03-28 18:41:34:077 1088 d80 Handler Attempting to create remote handler
process as DAVID\dlewis in session 0
2008-03-28 18:41:34:296 1088 d80 DnldMgr Preparing update for install,
updateId = {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.10.
2008-03-28 18:41:34:296 3188 e7c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0000) ===========
2008-03-28 18:41:34:296 3188 e7c Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-03-28 18:41:34:296 3188 e7c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-03-28 18:41:34:296 3188 e7c Handler :::::::::::::
2008-03-28 18:41:34:296 3188 e7c Handler :: START :: Handler: Windows Patch
Install
2008-03-28 18:41:34:296 3188 e7c Handler :::::::::
2008-03-28 18:41:34:296 3188 e7c Handler : Updates to install = 1
2008-03-28 18:41:34:296 3188 e7c Handler : Installing update
{DC685FDE-A1F4-408D-8E30-4B1AB577F215}.10
2008-03-28 18:41:34:296 3188 544 Handler Installing with parameters=/quiet
/norestart /er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\29fac2778ef9276807b5af52b3f981b9.
2008-03-28 18:41:35:077 3188 544 Handler Install completed with 0x800f0100.
2008-03-28 18:41:35:077 3188 e7c Handler FATAL: UH: 0x800f0100:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-03-28 18:41:35:077 3188 e7c Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x800f0100, disabled until
reboot = No, reboot required = No
2008-03-28 18:41:35:077 3188 e7c Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-03-28 18:41:35:077 3188 e7c Handler :::::::::
2008-03-28 18:41:35:077 3188 e7c Handler :: END :: Handler: Windows Patch
Install
2008-03-28 18:41:35:077 3188 e7c Handler :::::::::::::
2008-03-28 18:41:35:093 1088 c94 AU Can not perform non-interactive scan if
AU is interactive-only
2008-03-28 18:41:35:093 3672 ec0 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:41:35:093 3672 ec0 COMAPI - Install call complete (succeeded
= 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-03-28 18:41:35:093 3672 ec0 COMAPI - Reboot required = No
2008-03-28 18:41:35:093 3672 ec0 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-03-28 18:41:35:093 3672 ec0 COMAPI ---------
2008-03-28 18:41:35:093 3672 ec0 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:41:35:093 3672 ec0 COMAPI -------------
2008-03-28 18:41:35:093 1088 d80 Agent *********
2008-03-28 18:41:35:093 1088 d80 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-03-28 18:41:35:093 1088 d80 Agent *************
2008-03-28 18:41:40:077 1088 b8c Report REPORT EVENT:
{84EBA499-4722-442B-BCE7-4632E555C350} 2008-03-28
18:41:35:077-0000 1 182 101 {9A127D52-45FA-44BA-ACC5-5EA9A637FE4E} 10 800f0100 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x800f0100: Security Update for Windows XP (KB888302).
2008-03-28 18:45:33:155 3672 804 COMAPI -------------
2008-03-28 18:45:33:155 3672 804 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:45:33:155 3672 804 COMAPI ---------
2008-03-28 18:45:33:155 1088 b8c Agent *************
2008-03-28 18:45:33:155 1088 b8c Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-03-28 18:45:33:155 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:45:33:155 1088 b8c Agent *********
2008-03-28 18:45:33:155 1088 b8c Agent * Online = Yes; Ignore download
priority = No
2008-03-28 18:45:33:155 1088 b8c Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2008-03-28 18:45:33:155 1088 b8c Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-03-28 18:45:33:171 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-28 18:45:33:186 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:45:33:280 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-28 18:45:33:296 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:45:33:296 1088 b8c Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab
2008-03-28 18:45:33:296 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2008-03-28 18:45:33:311 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:45:33:671 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2008-03-28 18:45:33:686 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:45:34:186 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-03-28 18:45:34:186 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:45:34:218 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-03-28 18:45:34:218 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:45:34:233 1088 b8c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-03-28 18:45:34:233 1088 b8c PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-03-28 18:46:55:014 1088 b8c Driver DriverUtil marking
{06721C36-844B-411D-A71A-017C69FB05C3}.101 e_detectionStateInstallable
2008-03-28 18:46:55:014 1088 b8c Driver Matched driver to device
USB\Vid_03f0&Pid_4311&Rev_0100&MI_02
2008-03-28 18:46:55:014 1088 b8c Driver Status: 0x180600a, ProblemNumber:
00000000
2008-03-28 18:46:55:014 1088 b8c Driver Calculated driver attributes as
0x00000000
2008-03-28 18:46:55:014 1088 b8c Driver DriverUtil marking
{FCEC9864-B96B-475C-A3E6-CC01F34DAF59}.100 e_detectionStateInstallable
2008-03-28 18:46:55:014 1088 b8c Driver Matched driver to device
DOT4USB\Vid_03f0&Pid_4311&MI_02&DOT4
2008-03-28 18:46:55:014 1088 b8c Driver Status: 0x180200a, ProblemNumber:
00000000
2008-03-28 18:46:55:014 1088 b8c Driver Calculated driver attributes as
0x00000000
2008-03-28 18:46:55:014 1088 b8c Driver DriverUtil marking
{AEBE0B66-24B3-40A4-A6A2-7155F65E255C}.100 e_detectionStateInstallable
2008-03-28 18:46:55:014 1088 b8c Driver Matched driver to device
DOT4\Vid_03f0&Pid_4311&MI_02&DOT4&PRINT_HPZ
2008-03-28 18:46:55:014 1088 b8c Driver Status: 0x180200a, ProblemNumber:
00000000
2008-03-28 18:46:55:014 1088 b8c Driver Calculated driver attributes as
0x00000000
2008-03-28 18:46:55:061 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-03-28 18:46:55:061 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:46:55:124 1088 b8c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-03-28 18:46:55:124 1088 b8c Misc Microsoft signed: Yes
2008-03-28 18:46:55:139 1088 b8c PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2008-03-28 18:46:55:139 1088 b8c PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-03-28 18:46:56:155 1088 b8c Agent * Found 0 updates and 33 categories
in search; evaluated appl. rules of 864 out of 1338 deployed entities
2008-03-28 18:46:56:155 1088 b8c Agent *********
2008-03-28 18:46:56:155 1088 b8c Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-03-28 18:46:56:155 1088 b8c Agent *************
2008-03-28 18:46:56:186 3672 36c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:46:56:186 3672 36c COMAPI - Updates found = 0
2008-03-28 18:46:56:186 3672 36c COMAPI ---------
2008-03-28 18:46:56:186 3672 36c COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:46:56:186 3672 36c COMAPI -------------
2008-03-28 18:46:56:186 3672 804 COMAPI -------------
2008-03-28 18:46:56:186 3672 804 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:46:56:186 3672 804 COMAPI ---------
2008-03-28 18:46:56:202 1088 b8c Agent *************
2008-03-28 18:46:56:202 1088 b8c Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-03-28 18:46:56:202 1088 b8c Agent *********
2008-03-28 18:46:56:202 1088 b8c Agent * Online = No; Ignore download
priority = No
2008-03-28 18:46:56:202 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:46:56:202 1088 b8c Agent * Criteria = "IsInstalled = 0 and
IsHidden = 0"
2008-03-28 18:46:56:202 1088 b8c Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-03-28 18:48:07:827 1088 b8c Driver DriverUtil marking
{06721C36-844B-411D-A71A-017C69FB05C3}.101 e_detectionStateInstallable
2008-03-28 18:48:07:827 1088 b8c Driver Matched driver to device
USB\Vid_03f0&Pid_4311&Rev_0100&MI_02
2008-03-28 18:48:07:827 1088 b8c Driver Status: 0x180600a, ProblemNumber:
00000000
2008-03-28 18:48:07:827 1088 b8c Driver Calculated driver attributes as
0x00000000
2008-03-28 18:48:07:827 1088 b8c Driver DriverUtil marking
{FCEC9864-B96B-475C-A3E6-CC01F34DAF59}.100 e_detectionStateInstallable
2008-03-28 18:48:07:827 1088 b8c Driver Matched driver to device
DOT4USB\Vid_03f0&Pid_4311&MI_02&DOT4
2008-03-28 18:48:07:827 1088 b8c Driver Status: 0x180200a, ProblemNumber:
00000000
2008-03-28 18:48:07:827 1088 b8c Driver Calculated driver attributes as
0x00000000
2008-03-28 18:48:07:827 1088 b8c Driver DriverUtil marking
{AEBE0B66-24B3-40A4-A6A2-7155F65E255C}.100 e_detectionStateInstallable
2008-03-28 18:48:07:827 1088 b8c Driver Matched driver to device
DOT4\Vid_03f0&Pid_4311&MI_02&DOT4&PRINT_HPZ
2008-03-28 18:48:07:827 1088 b8c Driver Status: 0x180200a, ProblemNumber:
00000000
2008-03-28 18:48:07:827 1088 b8c Driver Calculated driver attributes as
0x00000000
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{9A127D52-45FA-44BA-ACC5-5EA9A637FE4E}.10 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent Update
{F6EE8217-38C2-4490-ADD5-EF9E514544BF}.104 is pruned out due to potential
supersedence
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{5A0255AB-8EB9-49DF-8878-C137F278397E}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{5C69B2BB-A1B8-4097-A19C-3EB4AF5D2577}.104 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{50DB9656-93F2-4FAA-9EC4-14D8603A060D}.108 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{6BE5D5F8-A1A0-4531-A10F-ABBFD0B81355}.101 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{AEBE0B66-24B3-40A4-A6A2-7155F65E255C}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{FCEC9864-B96B-475C-A3E6-CC01F34DAF59}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent Update
{64F57288-B7C4-4BB8-BC27-5191361C0627}.101 is pruned out due to potential
supersedence
2008-03-28 18:48:08:139 1088 b8c Agent Update
{E81FD54D-F361-4101-8990-A0C5F4504C1D}.100 is pruned out due to potential
supersedence
2008-03-28 18:48:08:139 1088 b8c Agent Update
{8E61A2F3-16C4-4039-867F-492CF4C60B21}.101 is pruned out due to potential
supersedence
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{D24FE7DE-266B-4260-BBF2-59824AF246CF}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{06721C36-844B-411D-A71A-017C69FB05C3}.101 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{DFED1488-A8DB-44A6-B403-BC92696D9CE6}.102 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Added update
{C1BB0FB7-4472-4485-8FF9-02334D52F6B2}.100 to search result
2008-03-28 18:48:08:139 1088 b8c Agent * Found 17 updates and 33
categories in search; evaluated appl. rules of 864 out of 1338 deployed
entities
2008-03-28 18:48:08:139 1088 b8c Agent *********
2008-03-28 18:48:08:139 1088 b8c Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-03-28 18:48:08:139 1088 b8c Agent *************
2008-03-28 18:48:08:155 1088 b8c Report REPORT EVENT:
{10E76B49-C2A7-4A09-8D2A-D400A6A2A84E} 2008-03-28
18:46:56:155-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2008-03-28 18:48:08:171 3672 36c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:48:08:171 3672 36c COMAPI - Updates found = 17
2008-03-28 18:48:08:171 3672 36c COMAPI ---------
2008-03-28 18:48:08:171 3672 36c COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-03-28 18:48:08:171 3672 36c COMAPI -------------
2008-03-28 18:54:39:905 3672 804 COMAPI -------------
2008-03-28 18:54:39:905 3672 804 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:54:39:905 3672 804 COMAPI ---------
2008-03-28 18:54:39:905 3672 804 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2008-03-28 18:54:39:905 3672 804 COMAPI - Updates in request: 1
2008-03-28 18:54:39:905 3672 804 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-03-28 18:54:39:905 1088 d80 Agent *************
2008-03-28 18:54:39:905 1088 d80 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-03-28 18:54:39:905 1088 d80 Agent *********
2008-03-28 18:54:39:905 1088 d80 Agent * Updates to install = 1
2008-03-28 18:54:39:905 3672 804 COMAPI - Updates to install = 1
2008-03-28 18:54:39:905 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:54:39:999 1088 d80 Agent * Title = Security Update for
Windows XP (KB899587)
2008-03-28 18:54:39:999 1088 d80 Agent * UpdateId =
{1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655}.100
2008-03-28 18:54:39:999 1088 d80 Agent * Bundles 1 updates:
2008-03-28 18:54:39:999 1088 d80 Agent *
{4E91B675-E239-4ED1-8AD7-D02F6E559BFB}.100
2008-03-28 18:55:56:593 1088 d80 Handler Attempting to create remote handler
process as DAVID\dlewis in session 0
2008-03-28 18:55:56:796 1088 d80 DnldMgr Preparing update for install,
updateId = {4E91B675-E239-4ED1-8AD7-D02F6E559BFB}.100.
2008-03-28 18:55:56:811 2164 848 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0000) ===========
2008-03-28 18:55:56:811 2164 848 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-03-28 18:55:56:811 2164 848 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-03-28 18:55:56:811 2164 848 Handler :::::::::::::
2008-03-28 18:55:56:811 2164 848 Handler :: START :: Handler: Windows Patch
Install
2008-03-28 18:55:56:811 2164 848 Handler :::::::::
2008-03-28 18:55:56:811 2164 848 Handler : Updates to install = 1
2008-03-28 18:55:56:811 2164 848 Handler : Installing update
{4E91B675-E239-4ED1-8AD7-D02F6E559BFB}.100
2008-03-28 18:55:56:811 2164 e28 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\660425732726e9b33577f4657b36117d.
2008-03-28 18:55:57:577 2164 e28 Handler Install completed with 0x800f0100.
2008-03-28 18:55:57:577 2164 848 Handler FATAL: UH: 0x800f0100:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-03-28 18:55:57:577 2164 848 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x800f0100, disabled until
reboot = No, reboot required = No
2008-03-28 18:55:57:577 2164 848 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-03-28 18:55:57:577 2164 848 Handler :::::::::
2008-03-28 18:55:57:577 2164 848 Handler :: END :: Handler: Windows Patch
Install
2008-03-28 18:55:57:577 2164 848 Handler :::::::::::::
2008-03-28 18:55:57:671 1088 d80 Agent *********
2008-03-28 18:55:57:671 1088 c94 AU Can not perform non-interactive scan if
AU is interactive-only
2008-03-28 18:55:57:671 1088 d80 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-03-28 18:55:57:671 1088 d80 Agent *************
2008-03-28 18:55:57:671 3672 4b4 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:55:57:671 3672 4b4 COMAPI - Install call complete (succeeded
= 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-03-28 18:55:57:671 3672 4b4 COMAPI - Reboot required = No
2008-03-28 18:55:57:671 3672 4b4 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-03-28 18:55:57:671 3672 4b4 COMAPI ---------
2008-03-28 18:55:57:671 3672 4b4 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 18:55:57:671 3672 4b4 COMAPI -------------
2008-03-28 18:56:02:577 1088 b8c Report REPORT EVENT:
{6B4A3516-B78E-4FC8-83B6-380BDF914411} 2008-03-28
18:55:57:577-0000 1 182 101 {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655} 100 800f0100 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x800f0100: Security Update for Windows XP (KB899587).


Any help gratefully received.

Simon
 
RE: Error when installing KB888302 and KB899587



"Pollenator" wrote:

> I am running Windows XP SP2 with updates set to automatic. All other updates
> have installed correctly except these two which continously fail with the
> same error message from the installatiom log as follows:
>
> 2008-03-28 18:40:20:249 3672 804 COMAPI -------------
> 2008-03-28 18:40:20:249 3672 804 COMAPI -- START -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:40:20:249 3672 804 COMAPI ---------
> 2008-03-28 18:40:20:249 3672 804 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2008-03-28 18:40:20:249 3672 804 COMAPI - Updates in request: 1
> 2008-03-28 18:40:20:249 3672 804 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-03-28 18:40:20:249 1088 d80 Agent *************
> 2008-03-28 18:40:20:249 1088 d80 Agent ** START ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2008-03-28 18:40:20:249 1088 d80 Agent *********
> 2008-03-28 18:40:20:249 1088 d80 Agent * Updates to install = 1
> 2008-03-28 18:40:20:249 3672 804 COMAPI - Updates to install = 1
> 2008-03-28 18:40:20:249 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:40:20:249 1088 d80 Agent * Title = Security Update for
> Windows XP (KB888302)
> 2008-03-28 18:40:20:249 1088 d80 Agent * UpdateId =
> {9A127D52-45FA-44BA-ACC5-5EA9A637FE4E}.10
> 2008-03-28 18:40:20:249 1088 d80 Agent * Bundles 1 updates:
> 2008-03-28 18:40:20:249 1088 d80 Agent *
> {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.10
> 2008-03-28 18:41:34:077 1088 d80 Handler Attempting to create remote handler
> process as DAVID\dlewis in session 0
> 2008-03-28 18:41:34:296 1088 d80 DnldMgr Preparing update for install,
> updateId = {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.10.
> 2008-03-28 18:41:34:296 3188 e7c Misc =========== Logging initialized
> (build: 7.0.6000.381, tz: -0000) ===========
> 2008-03-28 18:41:34:296 3188 e7c Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2008-03-28 18:41:34:296 3188 e7c Misc = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2008-03-28 18:41:34:296 3188 e7c Handler :::::::::::::
> 2008-03-28 18:41:34:296 3188 e7c Handler :: START :: Handler: Windows Patch
> Install
> 2008-03-28 18:41:34:296 3188 e7c Handler :::::::::
> 2008-03-28 18:41:34:296 3188 e7c Handler : Updates to install = 1
> 2008-03-28 18:41:34:296 3188 e7c Handler : Installing update
> {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.10
> 2008-03-28 18:41:34:296 3188 544 Handler Installing with parameters=/quiet
> /norestart /er,
> sandbox=C:\WINDOWS\SoftwareDistribution\Download\29fac2778ef9276807b5af52b3f981b9.
> 2008-03-28 18:41:35:077 3188 544 Handler Install completed with 0x800f0100.
> 2008-03-28 18:41:35:077 3188 e7c Handler FATAL: UH: 0x800f0100:
> InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
> 2008-03-28 18:41:35:077 3188 e7c Handler : WARNING: Install completed:
> result type = 0x0, installer error = True, error = 0x800f0100, disabled until
> reboot = No, reboot required = No
> 2008-03-28 18:41:35:077 3188 e7c Handler FATAL: UH: 0x8024200b:
> HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
> 2008-03-28 18:41:35:077 3188 e7c Handler :::::::::
> 2008-03-28 18:41:35:077 3188 e7c Handler :: END :: Handler: Windows Patch
> Install
> 2008-03-28 18:41:35:077 3188 e7c Handler :::::::::::::
> 2008-03-28 18:41:35:093 1088 c94 AU Can not perform non-interactive scan if
> AU is interactive-only
> 2008-03-28 18:41:35:093 3672 ec0 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:41:35:093 3672 ec0 COMAPI - Install call complete (succeeded
> = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2008-03-28 18:41:35:093 3672 ec0 COMAPI - Reboot required = No
> 2008-03-28 18:41:35:093 3672 ec0 COMAPI - WARNING: Exit code = 0x00000000;
> Call error code = 0x80240022
> 2008-03-28 18:41:35:093 3672 ec0 COMAPI ---------
> 2008-03-28 18:41:35:093 3672 ec0 COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:41:35:093 3672 ec0 COMAPI -------------
> 2008-03-28 18:41:35:093 1088 d80 Agent *********
> 2008-03-28 18:41:35:093 1088 d80 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2008-03-28 18:41:35:093 1088 d80 Agent *************
> 2008-03-28 18:41:40:077 1088 b8c Report REPORT EVENT:
> {84EBA499-4722-442B-BCE7-4632E555C350} 2008-03-28
> 18:41:35:077-0000 1 182 101 {9A127D52-45FA-44BA-ACC5-5EA9A637FE4E} 10 800f0100 MicrosoftUpdate Failure Content
> Install Installation Failure: Windows failed to install the following update
> with error 0x800f0100: Security Update for Windows XP (KB888302).
> 2008-03-28 18:45:33:155 3672 804 COMAPI -------------
> 2008-03-28 18:45:33:155 3672 804 COMAPI -- START -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:45:33:155 3672 804 COMAPI ---------
> 2008-03-28 18:45:33:155 1088 b8c Agent *************
> 2008-03-28 18:45:33:155 1088 b8c Agent ** START ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2008-03-28 18:45:33:155 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:45:33:155 1088 b8c Agent *********
> 2008-03-28 18:45:33:155 1088 b8c Agent * Online = Yes; Ignore download
> priority = No
> 2008-03-28 18:45:33:155 1088 b8c Agent * Criteria = "IsInstalled=0 and
> IsHidden=1"
> 2008-03-28 18:45:33:155 1088 b8c Agent * ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-03-28 18:45:33:171 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-03-28 18:45:33:186 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:45:33:280 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-03-28 18:45:33:296 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:45:33:296 1088 b8c Agent Checking for updated auth cab for
> service 7971f918-a847-4430-9279-4a52d1efe18d at
> http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab
> 2008-03-28 18:45:33:296 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> 2008-03-28 18:45:33:311 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:45:33:671 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> 2008-03-28 18:45:33:686 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:45:34:186 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
> 2008-03-28 18:45:34:186 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:45:34:218 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
> 2008-03-28 18:45:34:218 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:45:34:233 1088 b8c PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2008-03-28 18:45:34:233 1088 b8c PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://www.update.microsoft.com/v6/ClientWebService/client.asmx
> 2008-03-28 18:46:55:014 1088 b8c Driver DriverUtil marking
> {06721C36-844B-411D-A71A-017C69FB05C3}.101 e_detectionStateInstallable
> 2008-03-28 18:46:55:014 1088 b8c Driver Matched driver to device
> USB\Vid_03f0&Pid_4311&Rev_0100&MI_02
> 2008-03-28 18:46:55:014 1088 b8c Driver Status: 0x180600a, ProblemNumber:
> 00000000
> 2008-03-28 18:46:55:014 1088 b8c Driver Calculated driver attributes as
> 0x00000000
> 2008-03-28 18:46:55:014 1088 b8c Driver DriverUtil marking
> {FCEC9864-B96B-475C-A3E6-CC01F34DAF59}.100 e_detectionStateInstallable
> 2008-03-28 18:46:55:014 1088 b8c Driver Matched driver to device
> DOT4USB\Vid_03f0&Pid_4311&MI_02&DOT4
> 2008-03-28 18:46:55:014 1088 b8c Driver Status: 0x180200a, ProblemNumber:
> 00000000
> 2008-03-28 18:46:55:014 1088 b8c Driver Calculated driver attributes as
> 0x00000000
> 2008-03-28 18:46:55:014 1088 b8c Driver DriverUtil marking
> {AEBE0B66-24B3-40A4-A6A2-7155F65E255C}.100 e_detectionStateInstallable
> 2008-03-28 18:46:55:014 1088 b8c Driver Matched driver to device
> DOT4\Vid_03f0&Pid_4311&MI_02&DOT4&PRINT_HPZ
> 2008-03-28 18:46:55:014 1088 b8c Driver Status: 0x180200a, ProblemNumber:
> 00000000
> 2008-03-28 18:46:55:014 1088 b8c Driver Calculated driver attributes as
> 0x00000000
> 2008-03-28 18:46:55:061 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
> 2008-03-28 18:46:55:061 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:46:55:124 1088 b8c Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
> 2008-03-28 18:46:55:124 1088 b8c Misc Microsoft signed: Yes
> 2008-03-28 18:46:55:139 1088 b8c PT +++++++++++ PT: Synchronizing extended
> update info +++++++++++
> 2008-03-28 18:46:55:139 1088 b8c PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://www.update.microsoft.com/v6/ClientWebService/client.asmx
> 2008-03-28 18:46:56:155 1088 b8c Agent * Found 0 updates and 33 categories
> in search; evaluated appl. rules of 864 out of 1338 deployed entities
> 2008-03-28 18:46:56:155 1088 b8c Agent *********
> 2008-03-28 18:46:56:155 1088 b8c Agent ** END ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2008-03-28 18:46:56:155 1088 b8c Agent *************
> 2008-03-28 18:46:56:186 3672 36c COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:46:56:186 3672 36c COMAPI - Updates found = 0
> 2008-03-28 18:46:56:186 3672 36c COMAPI ---------
> 2008-03-28 18:46:56:186 3672 36c COMAPI -- END -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:46:56:186 3672 36c COMAPI -------------
> 2008-03-28 18:46:56:186 3672 804 COMAPI -------------
> 2008-03-28 18:46:56:186 3672 804 COMAPI -- START -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:46:56:186 3672 804 COMAPI ---------
> 2008-03-28 18:46:56:202 1088 b8c Agent *************
> 2008-03-28 18:46:56:202 1088 b8c Agent ** START ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2008-03-28 18:46:56:202 1088 b8c Agent *********
> 2008-03-28 18:46:56:202 1088 b8c Agent * Online = No; Ignore download
> priority = No
> 2008-03-28 18:46:56:202 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:46:56:202 1088 b8c Agent * Criteria = "IsInstalled = 0 and
> IsHidden = 0"
> 2008-03-28 18:46:56:202 1088 b8c Agent * ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-03-28 18:48:07:827 1088 b8c Driver DriverUtil marking
> {06721C36-844B-411D-A71A-017C69FB05C3}.101 e_detectionStateInstallable
> 2008-03-28 18:48:07:827 1088 b8c Driver Matched driver to device
> USB\Vid_03f0&Pid_4311&Rev_0100&MI_02
> 2008-03-28 18:48:07:827 1088 b8c Driver Status: 0x180600a, ProblemNumber:
> 00000000
> 2008-03-28 18:48:07:827 1088 b8c Driver Calculated driver attributes as
> 0x00000000
> 2008-03-28 18:48:07:827 1088 b8c Driver DriverUtil marking
> {FCEC9864-B96B-475C-A3E6-CC01F34DAF59}.100 e_detectionStateInstallable
> 2008-03-28 18:48:07:827 1088 b8c Driver Matched driver to device
> DOT4USB\Vid_03f0&Pid_4311&MI_02&DOT4
> 2008-03-28 18:48:07:827 1088 b8c Driver Status: 0x180200a, ProblemNumber:
> 00000000
> 2008-03-28 18:48:07:827 1088 b8c Driver Calculated driver attributes as
> 0x00000000
> 2008-03-28 18:48:07:827 1088 b8c Driver DriverUtil marking
> {AEBE0B66-24B3-40A4-A6A2-7155F65E255C}.100 e_detectionStateInstallable
> 2008-03-28 18:48:07:827 1088 b8c Driver Matched driver to device
> DOT4\Vid_03f0&Pid_4311&MI_02&DOT4&PRINT_HPZ
> 2008-03-28 18:48:07:827 1088 b8c Driver Status: 0x180200a, ProblemNumber:
> 00000000
> 2008-03-28 18:48:07:827 1088 b8c Driver Calculated driver attributes as
> 0x00000000
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {9A127D52-45FA-44BA-ACC5-5EA9A637FE4E}.10 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent Update
> {F6EE8217-38C2-4490-ADD5-EF9E514544BF}.104 is pruned out due to potential
> supersedence
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {5A0255AB-8EB9-49DF-8878-C137F278397E}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {5C69B2BB-A1B8-4097-A19C-3EB4AF5D2577}.104 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {50DB9656-93F2-4FAA-9EC4-14D8603A060D}.108 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {6BE5D5F8-A1A0-4531-A10F-ABBFD0B81355}.101 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {AEBE0B66-24B3-40A4-A6A2-7155F65E255C}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {FCEC9864-B96B-475C-A3E6-CC01F34DAF59}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent Update
> {64F57288-B7C4-4BB8-BC27-5191361C0627}.101 is pruned out due to potential
> supersedence
> 2008-03-28 18:48:08:139 1088 b8c Agent Update
> {E81FD54D-F361-4101-8990-A0C5F4504C1D}.100 is pruned out due to potential
> supersedence
> 2008-03-28 18:48:08:139 1088 b8c Agent Update
> {8E61A2F3-16C4-4039-867F-492CF4C60B21}.101 is pruned out due to potential
> supersedence
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {D24FE7DE-266B-4260-BBF2-59824AF246CF}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {06721C36-844B-411D-A71A-017C69FB05C3}.101 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {DFED1488-A8DB-44A6-B403-BC92696D9CE6}.102 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Added update
> {C1BB0FB7-4472-4485-8FF9-02334D52F6B2}.100 to search result
> 2008-03-28 18:48:08:139 1088 b8c Agent * Found 17 updates and 33
> categories in search; evaluated appl. rules of 864 out of 1338 deployed
> entities
> 2008-03-28 18:48:08:139 1088 b8c Agent *********
> 2008-03-28 18:48:08:139 1088 b8c Agent ** END ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2008-03-28 18:48:08:139 1088 b8c Agent *************
> 2008-03-28 18:48:08:155 1088 b8c Report REPORT EVENT:
> {10E76B49-C2A7-4A09-8D2A-D400A6A2A84E} 2008-03-28
> 18:46:56:155-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software
> Synchronization Windows Update Client successfully detected 0 updates.
> 2008-03-28 18:48:08:171 3672 36c COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:48:08:171 3672 36c COMAPI - Updates found = 17
> 2008-03-28 18:48:08:171 3672 36c COMAPI ---------
> 2008-03-28 18:48:08:171 3672 36c COMAPI -- END -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:48:08:171 3672 36c COMAPI -------------
> 2008-03-28 18:54:39:905 3672 804 COMAPI -------------
> 2008-03-28 18:54:39:905 3672 804 COMAPI -- START -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:54:39:905 3672 804 COMAPI ---------
> 2008-03-28 18:54:39:905 3672 804 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2008-03-28 18:54:39:905 3672 804 COMAPI - Updates in request: 1
> 2008-03-28 18:54:39:905 3672 804 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-03-28 18:54:39:905 1088 d80 Agent *************
> 2008-03-28 18:54:39:905 1088 d80 Agent ** START ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2008-03-28 18:54:39:905 1088 d80 Agent *********
> 2008-03-28 18:54:39:905 1088 d80 Agent * Updates to install = 1
> 2008-03-28 18:54:39:905 3672 804 COMAPI - Updates to install = 1
> 2008-03-28 18:54:39:905 3672 804 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-03-28 18:54:39:999 1088 d80 Agent * Title = Security Update for
> Windows XP (KB899587)
> 2008-03-28 18:54:39:999 1088 d80 Agent * UpdateId =
> {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655}.100
> 2008-03-28 18:54:39:999 1088 d80 Agent * Bundles 1 updates:
> 2008-03-28 18:54:39:999 1088 d80 Agent *
> {4E91B675-E239-4ED1-8AD7-D02F6E559BFB}.100
 

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