Server 2008 KMS - Error code 0xC004F038

  • Thread starter Thread starter Matt Carter
  • Start date Start date
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Matt Carter

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I am TRYING to go from Server 2003 to Server 2008, however it is frustrating.
We have 12 KMS licenses, and I installed it on a brand new, formatted HP
ProLiant system, x64. Standard Server 2008 X64 and it worked fine, it wanted
to register with Microsoft to authenticate, no problem, KMS key entered,
wait... wait.. bam, done! Excellent! Happy camper. THEN! I tried to do
the same for ANOTHER system, which is NOT our KMS server, but a "client."
It's the exact same hardware, it's exact in almost every way, but it's AD03
instead of AD04 (KMS) and it doesn't like the license when I try to find it.
I get:
Error code 0xC004F038
I went to: http://support.microsoft.com/kb/938450 and found:
Symptom
When you try to use a KMS client to activate one or more computers, you may
receive the following error message:
0xC004F038
The software Licensing Service reported that the computer could not be
activated. The count reported by your Key Management Service (KMS) is
insufficient. Please contact your system administrator.
Cause
This issue may occur if the client computer count on the KMS host is not
large enough. A minimum of 25 computers must be in the KMS pool.
Workaround
To work around this issue, you must add more computers to the KMS pool so
that the KMS clients can be activated. To determine how many computers are in
the KMS pool on the KMS host, run the following command at a command prompt:
Slmgr.vbs -dli
----------------------------------
We have 12 (TWELVE) licenses (For 2008 servers ONLY), that's ALL we can
afford, we're not rich! I do NOT know how to get the system to take the
license. Do I put in the KMS license Key?
((sidenote)) {I have tried that on a Microsoft Windows Vista SP0 Business
x86 system (to register other KMS Vista x86 systems) and it wanted me to CALL
Microsoft and register over the phone, the people weren't happy and wanted me
to continue to call Microsoft to get it resolved.}

I am just trying to figure out HOW to get these to work, IF they can work,
and if NOT, why was my manager given a KMS license that would NOT work?
 
RE: Server 2008 KMS - Error code 0xC004F038

Hello,
The count for server is 5 not 25 so the article needs to be updated.
But you do need 5 KMS client servers to communicate to the KMS host machine
prior to being able to activate.
Standard or Enterprise?
From an elevated cmd prompt
What is the output from the KMS host machine of slmgr -dli

What is the output from the KMS client machine of slmgr -dli

xx out any internal server names from the output before posting.

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|> Thread-Topic: Server 2008 KMS - Error code 0xC004F038
|> thread-index: AciT7UUFYIbvFvAORneE7GmgQaFCvg==
|> From: =?Utf-8?B?TWF0dCBDYXJ0ZXI=?= <MLCarter1976@yahoo.com.(doNOTspam)>
|> Subject: Server 2008 KMS - Error code 0xC004F038
|> Date: Tue, 1 Apr 2008 04:41:05 -0700
|> Lines: 37
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|> X-Tomcat-NG: microsoft.public.windows.server.general
|>
|> I am TRYING to go from Server 2003 to Server 2008, however it is
frustrating.
|> We have 12 KMS licenses, and I installed it on a brand new, formatted
HP
|> ProLiant system, x64. Standard Server 2008 X64 and it worked fine, it
wanted
|> to register with Microsoft to authenticate, no problem, KMS key entered,
|> wait... wait.. bam, done! Excellent! Happy camper. THEN! I tried to
do
|> the same for ANOTHER system, which is NOT our KMS server, but a
"client."
|> It's the exact same hardware, it's exact in almost every way, but it's
AD03
|> instead of AD04 (KMS) and it doesn't like the license when I try to find
it.
|> I get:
|> Error code 0xC004F038
|> I went to: http://support.microsoft.com/kb/938450 and found:
|> Symptom
|> When you try to use a KMS client to activate one or more computers, you
may
|> receive the following error message:
|> 0xC004F038
|> The software Licensing Service reported that the computer could not be
|> activated. The count reported by your Key Management Service (KMS) is
|> insufficient. Please contact your system administrator.
|> Cause
|> This issue may occur if the client computer count on the KMS host is not
|> large enough. A minimum of 25 computers must be in the KMS pool.
|> Workaround
|> To work around this issue, you must add more computers to the KMS pool
so
|> that the KMS clients can be activated. To determine how many computers
are in
|> the KMS pool on the KMS host, run the following command at a command
prompt:
|> Slmgr.vbs -dli
|> ----------------------------------
|> We have 12 (TWELVE) licenses (For 2008 servers ONLY), that's ALL we can
|> afford, we're not rich! I do NOT know how to get the system to take the
|> license. Do I put in the KMS license Key?
|> ((sidenote)) {I have tried that on a Microsoft Windows Vista SP0
Business
|> x86 system (to register other KMS Vista x86 systems) and it wanted me to
CALL
|> Microsoft and register over the phone, the people weren't happy and
wanted me
|> to continue to call Microsoft to get it resolved.}
|>
|> I am just trying to figure out HOW to get these to work, IF they can
work,
|> and if NOT, why was my manager given a KMS license that would NOT work?
|>
 
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