Terminal printer issue

  • Thread starter Thread starter John
  • Start date Start date
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John

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Hi all,

I have Vista SP1 and the ts client version is 6.0.6001.18000. We have
windows 2003 SP2 terminal server. But, I can not see my local printers and
network printers on my ts session. (I do have map printer option enabled)

Which version do I need to see the printers in the ts session? Anything
missing?

Thank you.
 
Re: Terminal printer issue

This has nothing to do with the version of the rdp client, since
printer redirection is supported from version 5.x and above.

Have you checked the EventLog on the Terminal Server? I will most
likely show an Event at the time you connect to the TS with the
reason for not redirecting your printers. A missing printer driver is
the most likely cause.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on 03
apr 2008 in microsoft.public.windows.terminal_services:

> Hi all,
>
> I have Vista SP1 and the ts client version is 6.0.6001.18000.
> We have windows 2003 SP2 terminal server. But, I can not see my
> local printers and network printers on my ts session. (I do
> have map printer option enabled)
>
> Which version do I need to see the printers in the ts session?
> Anything missing?
>
> Thank you.
 
Re: Terminal printer issue

Vera,

Thanks for your reply and help. It's the driver issue. I got event ID 1111
in the log:
By following KB 239088, do I have to change the registry key and create the
custom inf? Can the system automatically look for the default one
ntprint.inf? Another interesting thing, after I run the redirection wizard
from the downloaded package, I do not have ntprintsubs.inf anymore and
changed to ntprint.inf? Which inf file should I change?

Thanks for your great help!
_______________
Event Type: Error
Event Source: TermServDevices
Event Category: None
Event ID: 1111
Date: 4/3/2008
Time: 3:09:27 PM
User: N/A
Computer: Terminal server name
Description:
Driver hp LaserJet 3015 PCL 5 required for printer hp LaserJet 3015 PCL 5 is
unknown. Contact the administrator to install the driver before you log in
again.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 12 0d 00 00 ........
___________________________________--



"Vera Noest [MVP]" wrote:

> This has nothing to do with the version of the rdp client, since
> printer redirection is supported from version 5.x and above.
>
> Have you checked the EventLog on the Terminal Server? I will most
> likely show an Event at the time you connect to the TS with the
> reason for not redirecting your printers. A missing printer driver is
> the most likely cause.
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on 03
> apr 2008 in microsoft.public.windows.terminal_services:
>
> > Hi all,
> >
> > I have Vista SP1 and the ts client version is 6.0.6001.18000.
> > We have windows 2003 SP2 terminal server. But, I can not see my
> > local printers and network printers on my ts session. (I do
> > have map printer option enabled)
> >
> > Which version do I need to see the printers in the ts session?
> > Anything missing?
> >
> > Thank you.

>
 
Re: Terminal printer issue

If you use the redirection wizard, you don't have to make the
changes by hand, because that's what the wizard does for you. You
can open the ntprint.inf file in notepad and search for the line
which (presumably) now maps your printer to a native printer.

The only disadvantage of making changes to the default ntprint.inf
file, as opposed to creating an additional custom ntprintsubs.inf
file is that the ntprint.inf file might be overwritten by a
software update, and it will be more difficult to see at a glance
which customizations you made.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on 04
apr 2008 in microsoft.public.windows.terminal_services:

> Vera,
>
> Thanks for your reply and help. It's the driver issue. I got
> event ID 1111 in the log:
> By following KB 239088, do I have to change the registry key and
> create the custom inf? Can the system automatically look for
> the default one ntprint.inf? Another interesting thing, after I
> run the redirection wizard from the downloaded package, I do not
> have ntprintsubs.inf anymore and changed to ntprint.inf? Which
> inf file should I change?
>
> Thanks for your great help!
> _______________
> Event Type: Error
> Event Source: TermServDevices
> Event Category: None
> Event ID: 1111
> Date: 4/3/2008
> Time: 3:09:27 PM
> User: N/A
> Computer: Terminal server name
> Description:
> Driver hp LaserJet 3015 PCL 5 required for printer hp LaserJet
> 3015 PCL 5 is unknown. Contact the administrator to install the
> driver before you log in again.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 00 00 00 00 12 0d 00 00 ........
> ___________________________________--
>
>
>
> "Vera Noest [MVP]" wrote:
>
>> This has nothing to do with the version of the rdp client,
>> since printer redirection is supported from version 5.x and
>> above.
>>
>> Have you checked the EventLog on the Terminal Server? I will
>> most likely show an Event at the time you connect to the TS
>> with the reason for not redirecting your printers. A missing
>> printer driver is the most likely cause.
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on
>> 03 apr 2008 in microsoft.public.windows.terminal_services:
>>
>> > Hi all,
>> >
>> > I have Vista SP1 and the ts client version is 6.0.6001.18000.
>> > We have windows 2003 SP2 terminal server. But, I can not see
>> > my local printers and network printers on my ts session. (I
>> > do have map printer option enabled)
>> >
>> > Which version do I need to see the printers in the ts
>> > session? Anything missing?
>> >
>> > Thank you.
 
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