Printing with Terminal server

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jennyjen

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Hi everyone!

Here is my setup, hoping you can lend a hand.

remote office of two people using a simple linksys router to connect two
laptops which they use to log into Terminal server (located in a different
city) They also have a all in one laserjet printer that i want to hook up for
them to share. It is network ready and i have plugged it into the router and
given it a static IP Address. I have their Remote Desktop Connection set to
bring printers from the local machine to the terminal server, However when
they sign into TS nothing get redirected. Any advice on how to set this
printer up so they can use it?

Thanks,
 
Re: Printing with Terminal server

Have you checked the EventLog on the TS? Most likely, the server
doesn't have a driver for the printer.
I would *not* install a 3rd party driver for this printer on the
server, since most of them are not TS compatible and can easily
crash your spooler. Especially for all-in-one printers.
Check here to see if HP has a TS compatible driver:

HP Printers Supported in Citrix MetaFrame Presentation and Terminal
Server Environments
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=c00213455

Just to rule out other causes:
Is the printer defined on their workstations as a network printer?
Are they using rdp client version 5.2 or higher (comes with Server
2003, enabled redirection of network printers)?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?amVubnlqZW4=?= <jennyjen@discussions.microsoft.com>
wrote on 15 apr 2008 in
microsoft.public.windows.terminal_services:

> Hi everyone!
>
> Here is my setup, hoping you can lend a hand.
>
> remote office of two people using a simple linksys router to
> connect two laptops which they use to log into Terminal server
> (located in a different city) They also have a all in one
> laserjet printer that i want to hook up for them to share. It
> is network ready and i have plugged it into the router and given
> it a static IP Address. I have their Remote Desktop Connection
> set to bring printers from the local machine to the terminal
> server, However when they sign into TS nothing get redirected.
> Any advice on how to set this printer up so they can use it?
>
> Thanks,
 
Re: Printing with Terminal server

jennyjen wrote:
> Hi everyone!
>
> Here is my setup, hoping you can lend a hand.
>
> remote office of two people using a simple linksys router to connect two
> laptops which they use to log into Terminal server (located in a different
> city) They also have a all in one laserjet printer that i want to hook up for
> them to share. It is network ready and i have plugged it into the router and
> given it a static IP Address. I have their Remote Desktop Connection set to
> bring printers from the local machine to the terminal server, However when
> they sign into TS nothing get redirected. Any advice on how to set this
> printer up so they can use it?
>
> Thanks,

In addition to what Vera stated, this may sound like a dumb
question, are the two users able to print to this printer
locally from their workstations (i.e. MS Word, Notepad)?

If yes, it may be a printer driver issue.

moncho
 
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