Cached profiles not getting deleted

  • Thread starter Thread starter LJC
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LJC

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Hello,

Has anyone seen this problem? I have Windows 2003 SP2 running on a few
servers in terminal services mode with a GPO policy to delete locally cached
profiles. The problem I am experiencing is that the user’s profiles are not
getting completely deleted. The index.dat file, cookies folder and local
settings folder remain on the servers. Now every time when users login they
get a new user profile folder with their name appended with a new number
(.001 )

What can I do to make sure the profiles get completely deleted? I am already
using UPHClean

Thanks,

Lenny
 
Re: Cached profiles not getting deleted

There are a number of possibilities.
Check this one first:

933562 - Index.dat files are not deleted from the server when a
user logs off a Terminal Services session to a Windows Server 2003-
based computer
http://support.microsoft.com/?kbid=933562

and if that doesn't help, then:

944984 - The user profile may not be correctly unloaded when you
log off from a Windows Server 2003-based computer, and event 1517
is logged
http://support.microsoft.com/?kbid=944984

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TEpD?= <LJC@discussions.microsoft.com> wrote on 15 apr
2008 in microsoft.public.windows.terminal_services:

> Hello,
>
> Has anyone seen this problem? I have Windows 2003 SP2 running on
> a few servers in terminal services mode with a GPO policy to
> delete locally cached profiles. The problem I am experiencing is
> that the user’s profiles are not getting completely deleted.
> The index.dat file, cookies folder and local settings folder
> remain on the servers. Now every time when users login they get
> a new user profile folder with their name appended with a new
> number (.001 )
>
> What can I do to make sure the profiles get completely deleted?
> I am already using UPHClean
>
> Thanks,
>
> Lenny
 
Re: Cached profiles not getting deleted

Vera,

Two excellent suggestions I'll check it out tomorrow.

Thanks

Lenny

"Vera Noest [MVP]" wrote:

> There are a number of possibilities.
> Check this one first:
>
> 933562 - Index.dat files are not deleted from the server when a
> user logs off a Terminal Services session to a Windows Server 2003-
> based computer
> http://support.microsoft.com/?kbid=933562
>
> and if that doesn't help, then:
>
> 944984 - The user profile may not be correctly unloaded when you
> log off from a Windows Server 2003-based computer, and event 1517
> is logged
> http://support.microsoft.com/?kbid=944984
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?TEpD?= <LJC@discussions.microsoft.com> wrote on 15 apr
> 2008 in microsoft.public.windows.terminal_services:
>
> > Hello,
> >
> > Has anyone seen this problem? I have Windows 2003 SP2 running on
> > a few servers in terminal services mode with a GPO policy to
> > delete locally cached profiles. The problem I am experiencing is
> > that the user’s profiles are not getting completely deleted.
> > The index.dat file, cookies folder and local settings folder
> > remain on the servers. Now every time when users login they get
> > a new user profile folder with their name appended with a new
> > number (.001 )
> >
> > What can I do to make sure the profiles get completely deleted?
> > I am already using UPHClean
> >
> > Thanks,
> >
> > Lenny
>
 
Re: Cached profiles not getting deleted

Vera,

I tied both suggestions still not working any other ideas I can try?

Thanks

"Vera Noest [MVP]" wrote:

> There are a number of possibilities.
> Check this one first:
>
> 933562 - Index.dat files are not deleted from the server when a
> user logs off a Terminal Services session to a Windows Server 2003-
> based computer
> http://support.microsoft.com/?kbid=933562
>
> and if that doesn't help, then:
>
> 944984 - The user profile may not be correctly unloaded when you
> log off from a Windows Server 2003-based computer, and event 1517
> is logged
> http://support.microsoft.com/?kbid=944984
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?TEpD?= <LJC@discussions.microsoft.com> wrote on 15 apr
> 2008 in microsoft.public.windows.terminal_services:
>
> > Hello,
> >
> > Has anyone seen this problem? I have Windows 2003 SP2 running on
> > a few servers in terminal services mode with a GPO policy to
> > delete locally cached profiles. The problem I am experiencing is
> > that the user’s profiles are not getting completely deleted.
> > The index.dat file, cookies folder and local settings folder
> > remain on the servers. Now every time when users login they get
> > a new user profile folder with their name appended with a new
> > number (.001 )
> >
> > What can I do to make sure the profiles get completely deleted?
> > I am already using UPHClean
> >
> > Thanks,
> >
> > Lenny
>
 
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