D
Dave Sexton
Guest
Hi everyone,
After installing Windows Vista Service Pack 1 I lost my internet connection.
I kept trying to open various websites in Internet Explorer and eventually I
was able to download partial, sometimes even complete web pages, although IE
wasn't displaying them, presumably because various resources on the page
weren't downloaded yet (I used View Source in the empty browser window to
see what it had downloaded up until that point and in most cases it was only
half of a web page). Some sites began to work all of the time, such as
Google.com, while other sites didn't work at all, like Microsoft.com.
I persisted to keep trying to connect to various web sites, assuming that it
was just a major coincidence that my network connection was failing at the
same exact time that I installed SP1, but after several hours now I'm still
having the same exact problem and some research has turned up that I'm
certainly not the only person to experience internet connection issues due
to having installed SP1.
I've tried the following:
1. Browse to my Linksys Broadband Firewall Router configuration site (by
entering the router I.P. address into IE)
2. Sometimes I could connect to the router in IE, although typically I
couldn't. And once connected, anytime I clicked a link to view a different
admin page I would get "Page cannot be displayed". Try again, and the page
would download.
3. In a command window, ping various websites. Sometimes I would get a
reply and sometimes I wouldn't. The problem seemed to occur intermittently,
even when I tried the same website multiple times. (e.g., google.com,
microsoft.com, et al.).
4. Release and renew my external I.P. address using the Linksys Status page.
5. Disable my Local Area Network connection and then re-enable it. (Note
that it's not a wireless connection.)
6. Unplug both my Linksys and my cable modem, wait 15 to 20 seconds, and
plug them back in.
7. Check that my Linksys has the latest firmware installed.
8. Open the LAN connection properties dialog and click the Diagnose button.
Sometimes it wouldn't find anything wrong and other times it would. If it
offered a suggestion to fix the problem (e.g., reset the adapter, tell me to
unplug it, et al.), I would use it.
9. Open the Vista connection manager (the one with the simple diagram of my
network topology) and see that the it appeared to be connected. Keeping it
open and browsing to some sites, I noticed that all of a sudden the
connection would be broken. This occurred randomly and often enough that I
could watch it happen in the diagram over the course of a few seconds.
10. Open device manager and expand Network adapters. My adapter is listed
(Intel PRO/1000 MT Server Connection) and appears to be functioning
properly. Clicking Update Driver... results in a message stating that I
have the latest driver.
All of this occurred sometime this afternoon, immediately after I had
installed SP1 and rebooted. However, after about an hour of frustration and
trying out the stuff that I mentioned, repeatedly, everything just started
working again on its own - no connection problems at all. All websites
seemed to download fine and the connection appeared to be stable.
Unfortunately, it didn't last. Now, after not using my computer for a few
hours, I woke it up and the problems are back again. I haven't tried
rebooting yet but I will after I send this message.
Any suggestions?
Thanks,
Dave
P.S., As I'm writing this, Windows Mail has even reported that it lost the
NNTP connection :|
After installing Windows Vista Service Pack 1 I lost my internet connection.
I kept trying to open various websites in Internet Explorer and eventually I
was able to download partial, sometimes even complete web pages, although IE
wasn't displaying them, presumably because various resources on the page
weren't downloaded yet (I used View Source in the empty browser window to
see what it had downloaded up until that point and in most cases it was only
half of a web page). Some sites began to work all of the time, such as
Google.com, while other sites didn't work at all, like Microsoft.com.
I persisted to keep trying to connect to various web sites, assuming that it
was just a major coincidence that my network connection was failing at the
same exact time that I installed SP1, but after several hours now I'm still
having the same exact problem and some research has turned up that I'm
certainly not the only person to experience internet connection issues due
to having installed SP1.
I've tried the following:
1. Browse to my Linksys Broadband Firewall Router configuration site (by
entering the router I.P. address into IE)
2. Sometimes I could connect to the router in IE, although typically I
couldn't. And once connected, anytime I clicked a link to view a different
admin page I would get "Page cannot be displayed". Try again, and the page
would download.
3. In a command window, ping various websites. Sometimes I would get a
reply and sometimes I wouldn't. The problem seemed to occur intermittently,
even when I tried the same website multiple times. (e.g., google.com,
microsoft.com, et al.).
4. Release and renew my external I.P. address using the Linksys Status page.
5. Disable my Local Area Network connection and then re-enable it. (Note
that it's not a wireless connection.)
6. Unplug both my Linksys and my cable modem, wait 15 to 20 seconds, and
plug them back in.
7. Check that my Linksys has the latest firmware installed.
8. Open the LAN connection properties dialog and click the Diagnose button.
Sometimes it wouldn't find anything wrong and other times it would. If it
offered a suggestion to fix the problem (e.g., reset the adapter, tell me to
unplug it, et al.), I would use it.
9. Open the Vista connection manager (the one with the simple diagram of my
network topology) and see that the it appeared to be connected. Keeping it
open and browsing to some sites, I noticed that all of a sudden the
connection would be broken. This occurred randomly and often enough that I
could watch it happen in the diagram over the course of a few seconds.
10. Open device manager and expand Network adapters. My adapter is listed
(Intel PRO/1000 MT Server Connection) and appears to be functioning
properly. Clicking Update Driver... results in a message stating that I
have the latest driver.
All of this occurred sometime this afternoon, immediately after I had
installed SP1 and rebooted. However, after about an hour of frustration and
trying out the stuff that I mentioned, repeatedly, everything just started
working again on its own - no connection problems at all. All websites
seemed to download fine and the connection appeared to be stable.
Unfortunately, it didn't last. Now, after not using my computer for a few
hours, I woke it up and the problems are back again. I haven't tried
rebooting yet but I will after I send this message.
Any suggestions?
Thanks,
Dave
P.S., As I'm writing this, Windows Mail has even reported that it lost the
NNTP connection :|