Error 800401E4 on attempt to download any WU

[pxmm]

Hi, yesterday WU started giving me an error when trying to download updates
so hopefully someone knows of this issue.

Nothing has been changed on my machine but suddenly I get error code
800401E4 when trying to download updates.

Updates are detected fine, I can't find a reference to this error code in
relation to WU plus nothing seems amiss (to my eyes) in windowsupdate.log:

2008-04-17 13:46:13:134 448 81c Misc =========== Logging initialized
(build: 7.0.6001.18000, tz: +0100) ===========
2008-04-17 13:46:13:181 448 81c Misc = Process:
C:\Windows\system32\svchost.exe
2008-04-17 13:46:13:274 448 81c Misc = Module:
c:\windows\system32\wuaueng.dll
2008-04-17 13:46:13:103 448 81c Service *************
2008-04-17 13:46:13:399 448 81c Service ** START ** Service: Service startup
2008-04-17 13:46:13:524 448 81c Service *********
2008-04-17 13:46:13:930 448 81c Agent * WU client version 7.0.6001.18000
2008-04-17 13:46:14:023 448 81c Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-04-17 13:46:14:117 448 81c Agent * Access type: No proxy
2008-04-17 13:46:14:320 448 81c Agent * Network state: Connected
2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
global settings cache ***********
2008-04-17 13:47:00:449 448 81c Agent * WSUS server: <NULL>
2008-04-17 13:47:00:449 448 81c Agent * WSUS status server: <NULL>
2008-04-17 13:47:00:449 448 81c Agent * Target group: (Unassigned
Computers)
2008-04-17 13:47:00:449 448 81c Agent * Windows Update access disabled: No
2008-04-17 13:47:00:870 448 81c DnldMgr Download manager restoring 0
downloads
2008-04-17 13:47:00:886 448 81c AU ########### AU: Initializing Automatic
Updates ###########
2008-04-17 13:47:00:901 448 81c AU # Approval type: Pre-download notify
(User preference)
2008-04-17 13:47:02:212 448 81c Report *********** Report: Initializing
static reporting data ***********
2008-04-17 13:47:02:212 448 81c Report * OS Version = 6.0.6001.1.0.66304
2008-04-17 13:47:02:212 448 81c Report * OS Product Type = 0x00000003
2008-04-17 13:47:02:274 448 81c Report * Computer Brand = Gigabyte
Technology Co., Ltd.
2008-04-17 13:47:02:274 448 81c Report * Computer Model = P35-DS3P
2008-04-17 13:47:02:290 448 81c Report * Bios Revision = F10
2008-04-17 13:47:02:290 448 81c Report * Bios Name = Award Modular BIOS
v6.00PG
2008-04-17 13:47:02:290 448 81c Report * Bios Release Date =
2008-02-27T00:00:00
2008-04-17 13:47:02:290 448 81c Report * Locale ID = 2057
2008-04-17 13:47:02:336 448 81c AU AU setting pending client directive to
'Download Approval'
2008-04-17 13:47:02:352 448 81c AU AU finished delayed initialization
2008-04-17 13:47:02:352 448 81c AU #############
2008-04-17 13:47:02:352 448 81c AU ## START ## AU: Search for updates
2008-04-17 13:47:02:352 448 81c AU #########
2008-04-17 13:47:02:368 448 81c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {61045C19-7308-435F-ADC9-ED0E6AF60468}]
2008-04-17 13:47:02:914 448 a74 Agent *************
2008-04-17 13:47:02:914 448 a74 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-17 13:47:02:960 448 a74 Agent *********
2008-04-17 13:47:02:960 448 a74 Agent * Online = No; Ignore download
priority = No
2008-04-17 13:47:02:960 448 a74 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-04-17 13:47:02:960 448 a74 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-04-17 13:47:11:681 448 a74 Driver DriverUtil marking
{367398E7-9A7F-4D9C-97B5-86EA0C8B0568}.100 e_detectionStateInstallable
2008-04-17 13:47:11:681 448 a74 Driver Matched driver to device
PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_01
2008-04-17 13:47:11:681 448 a74 Driver Status: 0x180200a, ProblemNumber:
00000000
2008-04-17 13:47:11:681 448 a74 Driver Calculated driver attributes as
0x00000000
2008-04-17 13:47:13:756 448 a74 Agent * Added update
{367398E7-9A7F-4D9C-97B5-86EA0C8B0568}.100 to search result
2008-04-17 13:47:13:756 448 a74 Agent * Added update
{0D07F0F4-704F-47E2-9D17-894B1C99664A}.100 to search result
2008-04-17 13:47:13:756 448 a74 Agent * Added update
{0312D91F-272C-48A1-AD91-6CD941522D2B}.100 to search result
2008-04-17 13:47:13:756 448 a74 Agent * Found 3 updates and 41 categories
in search; evaluated appl. rules of 528 out of 610 deployed entities
2008-04-17 13:47:13:912 448 a74 Agent *********
2008-04-17 13:47:13:912 448 a74 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-17 13:47:13:912 448 a74 Agent *************
2008-04-17 13:47:13:912 448 970 AU >>## RESUMED ## AU: Search for updates
[CallId = {61045C19-7308-435F-ADC9-ED0E6AF60468}]
2008-04-17 13:47:13:912 448 970 AU # 3 updates detected
2008-04-17 13:47:13:958 448 a74 Report REPORT EVENT:
{D403701B-5276-4B37-90FE-55238C14BD82} 2008-04-17
13:47:01:182+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2008-04-17 13:47:13:974 448 970 AU #########
2008-04-17 13:47:13:974 448 970 AU ## END ## AU: Search for updates
[CallId = {61045C19-7308-435F-ADC9-ED0E6AF60468}]
2008-04-17 13:47:13:974 448 970 AU #############
2008-04-17 13:47:17:344 448 81c AU WARNING: AU found no suitable session to
launch client in
2008-04-17 13:56:58:162 448 81c AU Launched new AU client for directive
'Download Approval', session id = 0x1
2008-04-17 13:58:28:512 448 af4 AU Triggering AU detection through
DetectNow API
2008-04-17 13:58:28:512 448 af4 AU Triggering Online detection (interactive)
2008-04-17 13:58:28:512 448 81c AU #############
2008-04-17 13:58:28:512 448 81c AU ## START ## AU: Search for updates
2008-04-17 13:58:28:512 448 81c AU #########
2008-04-17 13:58:28:519 448 81c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {3E5BE4D0-3F58-422D-B8EB-F30D910F9A8B}]
2008-04-17 13:58:28:520 448 a74 Agent *************
2008-04-17 13:58:28:520 448 a74 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-17 13:58:28:520 448 a74 Agent *********
2008-04-17 13:58:28:520 448 a74 Agent * Online = Yes; Ignore download
priority = No
2008-04-17 13:58:28:520 448 a74 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-04-17 13:58:28:520 448 a74 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-04-17 13:58:28:520 448 a74 Setup Checking for agent SelfUpdate
2008-04-17 13:58:28:520 448 a74 Setup Client version: Core: 7.0.6001.18000
Aux: 7.0.6001.18000
2008-04-17 13:58:28:532 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 13:58:28:617 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:28:842 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 13:58:28:849 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:28:866 448 a74 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab
2008-04-17 13:58:28:867 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2008-04-17 13:58:28:875 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:222 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2008-04-17 13:58:29:228 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:234 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 13:58:29:241 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:286 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 13:58:29:293 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:301 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-04-17 13:58:29:308 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:413 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-04-17 13:58:29:420 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:423 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-04-17 13:58:29:430 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:461 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-04-17 13:58:29:468 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:479 448 a74 Setup Determining whether a new setup
handler needs to be downloaded
2008-04-17 13:58:29:479 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2008-04-17 13:58:29:489 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:29:489 448 a74 Setup SelfUpdate handler update NOT
required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2008-04-17 13:58:29:490 448 a74 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381"
2008-04-17 13:58:29:668 448 a74 Setup Setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381" is already
installed.
2008-04-17 13:58:29:669 448 a74 Setup Evaluating applicability of setup
package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381"
2008-04-17 13:58:30:394 448 a74 Setup Setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381" is
already installed.
2008-04-17 13:58:30:397 448 a74 Setup Evaluating applicability of setup
package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381"
2008-04-17 13:58:31:065 448 a74 Setup Setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381" is
already installed.
2008-04-17 13:58:31:066 448 a74 Setup SelfUpdate check completed.
SelfUpdate is NOT required.
2008-04-17 13:58:34:439 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-04-17 13:58:34:446 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:34:512 448 a74 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-04-17 13:58:34:519 448 a74 Misc Microsoft signed: Yes
2008-04-17 13:58:34:528 448 a74 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-04-17 13:58:34:528 448 a74 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-04-17 13:58:42:093 448 a74 Driver DriverUtil marking
{367398E7-9A7F-4D9C-97B5-86EA0C8B0568}.100 e_detectionStateInstallable
2008-04-17 13:58:42:094 448 a74 Driver Matched driver to device
PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_01
2008-04-17 13:58:42:094 448 a74 Driver Status: 0x180200a, ProblemNumber:
00000000
2008-04-17 13:58:42:094 448 a74 Driver Calculated driver attributes as
0x00000000
2008-04-17 13:58:43:282 448 a74 Agent * Added update
{367398E7-9A7F-4D9C-97B5-86EA0C8B0568}.100 to search result
2008-04-17 13:58:43:282 448 a74 Agent * Added update
{0D07F0F4-704F-47E2-9D17-894B1C99664A}.100 to search result
2008-04-17 13:58:43:282 448 a74 Agent * Added update
{0312D91F-272C-48A1-AD91-6CD941522D2B}.100 to search result
2008-04-17 13:58:43:282 448 a74 Agent * Found 3 updates and 41 categories
in search; evaluated appl. rules of 528 out of 610 deployed entities
2008-04-17 13:58:43:359 448 a74 Agent *********
2008-04-17 13:58:43:359 448 a74 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-17 13:58:43:359 448 a74 Agent *************
2008-04-17 13:58:43:360 448 970 AU >>## RESUMED ## AU: Search for updates
[CallId = {3E5BE4D0-3F58-422D-B8EB-F30D910F9A8B}]
2008-04-17 13:58:43:360 448 970 AU # 3 updates detected
2008-04-17 13:58:43:367 448 970 AU #########
2008-04-17 13:58:43:367 448 970 AU ## END ## AU: Search for updates
[CallId = {3E5BE4D0-3F58-422D-B8EB-F30D910F9A8B}]
2008-04-17 13:58:43:367 448 970 AU #############
2008-04-17 13:58:43:368 448 970 AU AU setting next detection timeout to
2008-04-18 08:47:32
2008-04-17 13:58:48:359 448 a74 Report REPORT EVENT:
{0D6C8D6A-0335-4755-AB05-C44B9DEB46FB} 2008-04-17
13:58:43:359+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 3 updates.

 

[PA Bear [MS MVP]]

Re: Error 800401E4 on attempt to download any WU

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921
• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921
• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921
• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921
• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

pxmm wrote:
> Hi, yesterday WU started giving me an error when trying to download
> updates
> so hopefully someone knows of this issue.
>
> Nothing has been changed on my machine but suddenly I get error code
> 800401E4 when trying to download updates.
>
> Updates are detected fine, I can't find a reference to this error code in
> relation to WU plus nothing seems amiss (to my eyes) in windowsupdate.log:
>
> 2008-04-17 13:46:13:134 448 81c Misc =========== Logging initialized
> (build: 7.0.6001.18000, tz: +0100) ===========
> 2008-04-17 13:46:13:181 448 81c Misc = Process:
> C:\Windows\system32\svchost.exe
> 2008-04-17 13:46:13:274 448 81c Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2008-04-17 13:46:13:103 448 81c Service *************
> 2008-04-17 13:46:13:399 448 81c Service ** START ** Service: Service
> startup 2008-04-17 13:46:13:524 448 81c Service *********
> 2008-04-17 13:46:13:930 448 81c Agent * WU client version 7.0.6001.18000
> 2008-04-17 13:46:14:023 448 81c Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2008-04-17 13:46:14:117 448 81c Agent * Access type: No proxy
> 2008-04-17 13:46:14:320 448 81c Agent * Network state: Connected
> 2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
> global settings cache ***********
> 2008-04-17 13:47:00:449 448 81c Agent * WSUS server: <NULL>
> 2008-04-17 13:47:00:449 448 81c Agent * WSUS status server: <NULL>
> 2008-04-17 13:47:00:449 448 81c Agent * Target group: (Unassigned
> Computers)
> 2008-04-17 13:47:00:449 448 81c Agent * Windows Update access disabled:
> No
> 2008-04-17 13:47:00:870 448 81c DnldMgr Download manager restoring 0
> downloads
> 2008-04-17 13:47:00:886 448 81c AU ########### AU: Initializing Automatic
> Updates ###########
> 2008-04-17 13:47:00:901 448 81c AU # Approval type: Pre-download notify
> (User preference)
> 2008-04-17 13:47:02:212 448 81c Report *********** Report: Initializing
> static reporting data ***********
> 2008-04-17 13:47:02:212 448 81c Report * OS Version = 6.0.6001.1.0.66304
> 2008-04-17 13:47:02:212 448 81c Report * OS Product Type = 0x00000003
> 2008-04-17 13:47:02:274 448 81c Report * Computer Brand = Gigabyte
> Technology Co., Ltd.
> 2008-04-17 13:47:02:274 448 81c Report * Computer Model = P35-DS3P
> 2008-04-17 13:47:02:290 448 81c Report * Bios Revision = F10
> 2008-04-17 13:47:02:290 448 81c Report * Bios Name = Award Modular BIOS
> v6.00PG
> 2008-04-17 13:47:02:290 448 81c Report * Bios Release Date =
> 2008-02-27T00:00:00
> 2008-04-17 13:47:02:290 448 81c Report * Locale ID = 2057
<snip>

 

[PA Bear [MS MVP]]

Re: Error 800401E4 on attempt to download any WU

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921
• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921
• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921
• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921
• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

pxmm wrote:
> Hi, yesterday WU started giving me an error when trying to download
> updates
> so hopefully someone knows of this issue.
>
> Nothing has been changed on my machine but suddenly I get error code
> 800401E4 when trying to download updates.
>
> Updates are detected fine, I can't find a reference to this error code in
> relation to WU plus nothing seems amiss (to my eyes) in windowsupdate.log:
>
> 2008-04-17 13:46:13:134 448 81c Misc =========== Logging initialized
> (build: 7.0.6001.18000, tz: +0100) ===========
> 2008-04-17 13:46:13:181 448 81c Misc = Process:
> C:\Windows\system32\svchost.exe
> 2008-04-17 13:46:13:274 448 81c Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2008-04-17 13:46:13:103 448 81c Service *************
> 2008-04-17 13:46:13:399 448 81c Service ** START ** Service: Service
> startup 2008-04-17 13:46:13:524 448 81c Service *********
> 2008-04-17 13:46:13:930 448 81c Agent * WU client version 7.0.6001.18000
> 2008-04-17 13:46:14:023 448 81c Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2008-04-17 13:46:14:117 448 81c Agent * Access type: No proxy
> 2008-04-17 13:46:14:320 448 81c Agent * Network state: Connected
> 2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
> global settings cache ***********
> 2008-04-17 13:47:00:449 448 81c Agent * WSUS server: <NULL>
> 2008-04-17 13:47:00:449 448 81c Agent * WSUS status server: <NULL>
> 2008-04-17 13:47:00:449 448 81c Agent * Target group: (Unassigned
> Computers)
> 2008-04-17 13:47:00:449 448 81c Agent * Windows Update access disabled:
> No
> 2008-04-17 13:47:00:870 448 81c DnldMgr Download manager restoring 0
> downloads
> 2008-04-17 13:47:00:886 448 81c AU ########### AU: Initializing Automatic
> Updates ###########
> 2008-04-17 13:47:00:901 448 81c AU # Approval type: Pre-download notify
> (User preference)
> 2008-04-17 13:47:02:212 448 81c Report *********** Report: Initializing
> static reporting data ***********
> 2008-04-17 13:47:02:212 448 81c Report * OS Version = 6.0.6001.1.0.66304
> 2008-04-17 13:47:02:212 448 81c Report * OS Product Type = 0x00000003
> 2008-04-17 13:47:02:274 448 81c Report * Computer Brand = Gigabyte
> Technology Co., Ltd.
> 2008-04-17 13:47:02:274 448 81c Report * Computer Model = P35-DS3P
> 2008-04-17 13:47:02:290 448 81c Report * Bios Revision = F10
> 2008-04-17 13:47:02:290 448 81c Report * Bios Name = Award Modular BIOS
> v6.00PG
> 2008-04-17 13:47:02:290 448 81c Report * Bios Release Date =
> 2008-02-27T00:00:00
> 2008-04-17 13:47:02:290 448 81c Report * Locale ID = 2057
<snip>

 

[Robert Aldwinckle]

Re: Error 800401E4 on attempt to download any WU

"pxmm" <pxmm@discussions.microsoft.com> wrote in message
news:416DCE61-C14C-4B88-B70A-6A00F230CEA7@microsoft.com...
> Hi, yesterday WU started giving me an error when trying to download updates
> so hopefully someone knows of this issue.
>
> Nothing has been changed on my machine but suddenly I get error code
> 800401E4 when trying to download updates.
>
> Updates are detected fine,

> I can't find a reference to this error code in relation to WU


http://msdn2.microsoft.com/en-us/library/cc231198(printer).aspx

(Live Search for
0x800401E4 site:microsoft.com
)

<quote>
MK_E_SYNTAX 0x800401E4 Invalid syntax.
</quote>

As usual the code is almost meaningless without its context.



> plus nothing seems amiss (to my eyes) in windowsupdate.log:
....


Did you try to find some which contains your error code?
Where are you seeing it otherwise?

Try doing a search of all files which changed on the day of the update
which contain 800401E4, sort them by Date Modified, then scroll
to the minutes of the update. Try to find some context details for the code
in any diagnostic files which that search turns up.


Good luck

Robert Aldwinckle
---

 

[Richard]

Re: Error 800401E4 on attempt to download any WU

I have tried MS Support with no real progress to date.

I have the 800401e4 error code when trying to install updates.

MS got me to try renaming the windows\softwaredistribution\ directory and
windows\system32\catroot2\ . This seemed to force WindowsUpdate to take a
while checking for available updates but I still get the same error.

Looking at my WindowsUpdate log shows an error:
2008-08-20 19:02:38:941 1200 13b8 DnldMgr Contacting regulation server for 1
updates.
2008-08-20 19:02:38:944 1200 13b8 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-20 19:02:38:978 1200 13b8 Misc Microsoft signed: Yes
2008-08-20 19:02:39:001 1200 13b8 DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2008-08-20 19:02:50:697 1200 13b8 DnldMgr * Regulation call complete.
0x00000000
2008-08-20 19:02:50:707 1200 13b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {50C05E91-600D-4DBE-9B10-D0B7E6856B70}.100] ***********
2008-08-20 19:02:50:818 1200 13b8 DnldMgr * BITS job initialized, JobId =
{568156E8-22F5-45F2-BDD0-8C58556E205C}
2008-08-20 19:02:50:838 1200 13b8 DnldMgr * Downloading from
http://au.download.windowsupdate.co..._4824d880aa77b1f0dc9ab894e2b1fc1d00f17a3c.exe
to
C:\Windows\SoftwareDistribution\Download\33a2d19506a0b620e80e41bee4f2370f\4824d880aa77b1f0dc9ab894e2b1fc1d00f17a3c (full file).
2008-08-20 19:02:50:883 1200 13b8 Agent *********
2008-08-20 19:02:50:883 1200 13b8 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-08-20 19:02:50:883 1200 13b8 Agent *************
2008-08-20 19:02:54:016 1200 924 AU Launched new AU client for directive
'Download Progress', session id = 0x1
2008-08-20 19:03:00:434 1200 1684 DnldMgr Error 0x80072f78 occurred while
downloading update; notifying dependent calls.
2008-08-20 19:03:00:435 1200 3a8 AU AU checked download status and it
changed: Downloading is paused
2008-08-20 19:03:00:459 1200 924 AU AU received handle event


I have searched for this but can see nothing relevant.

I am running Windows Vista Ultimate and believe that SP1 was recently
installed.

Anyone have any useful suggestions??

--
--
Oracle Consultancy http://www.artrange-data.co.uk/
Educational Toys http://www.kidestore.co.uk/


"PA Bear [MS MVP]" wrote:

> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
> • US:
> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921
> • CA:
> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921
> • UK:
> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921
> • AU:
> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> pxmm wrote:
> > Hi, yesterday WU started giving me an error when trying to download
> > updates
> > so hopefully someone knows of this issue.
> >
> > Nothing has been changed on my machine but suddenly I get error code
> > 800401E4 when trying to download updates.
> >
> > Updates are detected fine, I can't find a reference to this error code in
> > relation to WU plus nothing seems amiss (to my eyes) in windowsupdate.log:
> >
> > 2008-04-17 13:46:13:134 448 81c Misc =========== Logging initialized
> > (build: 7.0.6001.18000, tz: +0100) ===========
> > 2008-04-17 13:46:13:181 448 81c Misc = Process:
> > C:\Windows\system32\svchost.exe
> > 2008-04-17 13:46:13:274 448 81c Misc = Module:
> > c:\windows\system32\wuaueng.dll
> > 2008-04-17 13:46:13:103 448 81c Service *************
> > 2008-04-17 13:46:13:399 448 81c Service ** START ** Service: Service
> > startup 2008-04-17 13:46:13:524 448 81c Service *********
> > 2008-04-17 13:46:13:930 448 81c Agent * WU client version 7.0.6001.18000
> > 2008-04-17 13:46:14:023 448 81c Agent * Base directory:
> > C:\Windows\SoftwareDistribution
> > 2008-04-17 13:46:14:117 448 81c Agent * Access type: No proxy
> > 2008-04-17 13:46:14:320 448 81c Agent * Network state: Connected
> > 2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
> > Windows Update Agent ***********
> > 2008-04-17 13:47:00:449 448 81c Agent *********** Agent: Initializing
> > global settings cache ***********
> > 2008-04-17 13:47:00:449 448 81c Agent * WSUS server: <NULL>
> > 2008-04-17 13:47:00:449 448 81c Agent * WSUS status server: <NULL>
> > 2008-04-17 13:47:00:449 448 81c Agent * Target group: (Unassigned
> > Computers)
> > 2008-04-17 13:47:00:449 448 81c Agent * Windows Update access disabled:
> > No
> > 2008-04-17 13:47:00:870 448 81c DnldMgr Download manager restoring 0
> > downloads
> > 2008-04-17 13:47:00:886 448 81c AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2008-04-17 13:47:00:901 448 81c AU # Approval type: Pre-download notify
> > (User preference)
> > 2008-04-17 13:47:02:212 448 81c Report *********** Report: Initializing
> > static reporting data ***********
> > 2008-04-17 13:47:02:212 448 81c Report * OS Version = 6.0.6001.1.0.66304
> > 2008-04-17 13:47:02:212 448 81c Report * OS Product Type = 0x00000003
> > 2008-04-17 13:47:02:274 448 81c Report * Computer Brand = Gigabyte
> > Technology Co., Ltd.
> > 2008-04-17 13:47:02:274 448 81c Report * Computer Model = P35-DS3P
> > 2008-04-17 13:47:02:290 448 81c Report * Bios Revision = F10
> > 2008-04-17 13:47:02:290 448 81c Report * Bios Name = Award Modular BIOS
> > v6.00PG
> > 2008-04-17 13:47:02:290 448 81c Report * Bios Release Date =
> > 2008-02-27T00:00:00
> > 2008-04-17 13:47:02:290 448 81c Report * Locale ID = 2057
> <snip>
>
>