RE: "this operation has been canceled due to restrictions on this

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coalface

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RE: "this operation has been canceled due to restrictions on this

Vista SP1, IE7, Office 2007
Same problem with both outlook and word
fix below didn't work
nor did
http://www.winhelponline.com/articl...u-click-a-hyperlink-in-Microsoft-Outlook.html
nor did editing the registry entry
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]

any other ideas out there

"Jesper" wrote:

> > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my
> > Outlook inbox, I receive an error message "this operation has been canceled
> > due to restrictions on this computer". How can I change this? It's
> > frustrating to have to copy and paste links into IE7. I running as the
> > Admin.

>
> Now, if you hadn't installed Firefox you wouldn't have that problem. :-)
>
> Seriously, that's actually it. There is a conflict in which program should
> handle it. To fix it you need to make IE your default browser. To do so, open
> the Default Programs control panel, select "Set your default programs", and
> make sure IE has all its defaults.
>
 
RE: "this operation has been canceled due to restrictions on this

RE: "this operation has been canceled due to restrictions on this

Do you have any other web browsers installed? Safari maybe? Could you dump
out the contents of the htmlfile reg key (and subkeys) and put it in the post
so we can see what it says?

---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20


"coalface" wrote:

> Vista SP1, IE7, Office 2007
> Same problem with both outlook and word
> fix below didn't work
> nor did
> http://www.winhelponline.com/articl...u-click-a-hyperlink-in-Microsoft-Outlook.html
> nor did editing the registry entry
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
>
> any other ideas out there
>
> "Jesper" wrote:
>
> > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my
> > > Outlook inbox, I receive an error message "this operation has been canceled
> > > due to restrictions on this computer". How can I change this? It's
> > > frustrating to have to copy and paste links into IE7. I running as the
> > > Admin.

> >
> > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)
> >
> > Seriously, that's actually it. There is a conflict in which program should
> > handle it. To fix it you need to make IE your default browser. To do so, open
> > the Default Programs control panel, select "Set your default programs", and
> > make sure IE has all its defaults.
> >
 
RE: "this operation has been canceled due to restrictions on this

RE: "this operation has been canceled due to restrictions on this

No other browsers installed.
recovering to an old restore point didn't work (may not have had one old
enough)

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open]
@="Open in S&ame Window"
"MUIVerb"="@ieframe.dll,-5732"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec]
@="\"file://%1\",,-1,,,,,"
"NoActivateHandler"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Application]
@="IExplore"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Topic]
@="WWW_OpenURL"


"Jesper" wrote:

> Do you have any other web browsers installed? Safari maybe? Could you dump
> out the contents of the htmlfile reg key (and subkeys) and put it in the post
> so we can see what it says?
>
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
>
>
> "coalface" wrote:
>
> > Vista SP1, IE7, Office 2007
> > Same problem with both outlook and word
> > fix below didn't work
> > nor did
> > http://www.winhelponline.com/articl...u-click-a-hyperlink-in-Microsoft-Outlook.html
> > nor did editing the registry entry
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> >
> > any other ideas out there
> >
> > "Jesper" wrote:
> >
> > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my
> > > > Outlook inbox, I receive an error message "this operation has been canceled
> > > > due to restrictions on this computer". How can I change this? It's
> > > > frustrating to have to copy and paste links into IE7. I running as the
> > > > Admin.
> > >
> > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)
> > >
> > > Seriously, that's actually it. There is a conflict in which program should
> > > handle it. To fix it you need to make IE your default browser. To do so, open
> > > the Default Programs control panel, select "Set your default programs", and
> > > make sure IE has all its defaults.
> > >
 
RE: "this operation has been canceled due to restrictions on this

RE: "this operation has been canceled due to restrictions on this

That looks correct to me. Could you have a software restriction policy
installed?

Please humor me and go into the Default Programs Control Panel and set it to
use Internet Explorer as your web browser.

---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20


"coalface" wrote:

> No other browsers installed.
> recovering to an old restore point didn't work (may not have had one old
> enough)
>
> Windows Registry Editor Version 5.00
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open]
> @="Open in S&ame Window"
> "MUIVerb"="@ieframe.dll,-5732"
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> @="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec]
> @="\"file://%1\",,-1,,,,,"
> "NoActivateHandler"=""
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Application]
> @="IExplore"
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Topic]
> @="WWW_OpenURL"
>
>
> "Jesper" wrote:
>
> > Do you have any other web browsers installed? Safari maybe? Could you dump
> > out the contents of the htmlfile reg key (and subkeys) and put it in the post
> > so we can see what it says?
> >
> > ---
> > Your question may already be answered in Windows Vista Security:
> > http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
> >
> >
> > "coalface" wrote:
> >
> > > Vista SP1, IE7, Office 2007
> > > Same problem with both outlook and word
> > > fix below didn't work
> > > nor did
> > > http://www.winhelponline.com/articl...u-click-a-hyperlink-in-Microsoft-Outlook.html
> > > nor did editing the registry entry
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> > >
> > > any other ideas out there
> > >
> > > "Jesper" wrote:
> > >
> > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my
> > > > > Outlook inbox, I receive an error message "this operation has been canceled
> > > > > due to restrictions on this computer". How can I change this? It's
> > > > > frustrating to have to copy and paste links into IE7. I running as the
> > > > > Admin.
> > > >
> > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)
> > > >
> > > > Seriously, that's actually it. There is a conflict in which program should
> > > > handle it. To fix it you need to make IE your default browser. To do so, open
> > > > the Default Programs control panel, select "Set your default programs", and
> > > > make sure IE has all its defaults.
> > > >
 
RE: "this operation has been canceled due to restrictions on this

RE: "this operation has been canceled due to restrictions on this

As far as I can tell IE7 is the default web browser. In "set your default
programs" it is listed at the top and says "this program has all its
defaults". There is nothing on that screen to indicate that it is not the
default (so the "Set this program as default" button seems a bit silly AND
gives no indication of a change when you press it anyway but that may all be
because I don't have any other browser installed/available - but that is not
my concern right now.)

In "set program access and computer defaults" the "microsoft" details says
web browser is "internet explorer" and email program is current program (with
outlook and mail enabled). Same for non microsoft. Custom says use current
web browser and email with access enabled.

I have also "reset internet explorer settings" and disabled "third party
browser extentions"

OK this is interesting. Something I just discovered. I wanted to try to
isolate the problem to OFFICE, as I have only seen the problem so far in
outlook and word, so I was looking around for a non office program that might
be able to launch a web browser but the first thing I bumped into was
PowerPoint (another office program) ... and I CAN launch the web browser from
PP (I entered a web address, pressed F5, then clicked the link and it
worked).

SO. IE7 is fine. Vista is fine. Powerpoint 2007 is fine. Outlook, Word and
Excel however!!!

I can also launch a web browser from Norton and Adobe Reader. Do you know of
any other standard programs I can test that might help define the scope of
the problem or is the above info enough?

I am not aware of installing any software restriction policy. Is there a way
I can check if there is one?

I have the latest Norton Internet Security and Protection Centre and up to
date definitions and Windows Defender is also up to date.

UAC is off.

Does any of that shed any light?

"Jesper" wrote:

> That looks correct to me. Could you have a software restriction policy
> installed?
>
> Please humor me and go into the Default Programs Control Panel and set it to
> use Internet Explorer as your web browser.
>
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
>
>
> "coalface" wrote:
>
> > No other browsers installed.
> > recovering to an old restore point didn't work (may not have had one old
> > enough)
> >
> > Windows Registry Editor Version 5.00
> >
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open]
> > @="Open in S&ame Window"
> > "MUIVerb"="@ieframe.dll,-5732"
> >
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> > @="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"
> >
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec]
> > @="\"file://%1\",,-1,,,,,"
> > "NoActivateHandler"=""
> >
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Application]
> > @="IExplore"
> >
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Topic]
> > @="WWW_OpenURL"
> >
> >
> > "Jesper" wrote:
> >
> > > Do you have any other web browsers installed? Safari maybe? Could you dump
> > > out the contents of the htmlfile reg key (and subkeys) and put it in the post
> > > so we can see what it says?
> > >
> > > ---
> > > Your question may already be answered in Windows Vista Security:
> > > http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
> > >
> > >
> > > "coalface" wrote:
> > >
> > > > Vista SP1, IE7, Office 2007
> > > > Same problem with both outlook and word
> > > > fix below didn't work
> > > > nor did
> > > > http://www.winhelponline.com/articl...u-click-a-hyperlink-in-Microsoft-Outlook.html
> > > > nor did editing the registry entry
> > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> > > >
> > > > any other ideas out there
> > > >
> > > > "Jesper" wrote:
> > > >
> > > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my
> > > > > > Outlook inbox, I receive an error message "this operation has been canceled
> > > > > > due to restrictions on this computer". How can I change this? It's
> > > > > > frustrating to have to copy and paste links into IE7. I running as the
> > > > > > Admin.
> > > > >
> > > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)
> > > > >
> > > > > Seriously, that's actually it. There is a conflict in which program should
> > > > > handle it. To fix it you need to make IE your default browser. To do so, open
> > > > > the Default Programs control panel, select "Set your default programs", and
> > > > > make sure IE has all its defaults.
> > > > >
 
RE: "this operation has been canceled due to restrictions on this

RE: "this operation has been canceled due to restrictions on this

I don't know what to say here. The error message you give indicates that you
have an error with how IE is registered. Here is a KB article discussing it:
http://support.microsoft.com/kb/310049/en-us.

If you have another computer I would try what the article says about
exporting the entire htmlfile key, with all sub-keys from a computer that
works and import it into this one. Beyond that, I don't know what might work.
This is not a security problem as far as I am aware, but rather a problem
with how IE is set up.
---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20


"coalface" wrote:

> As far as I can tell IE7 is the default web browser. In "set your default
> programs" it is listed at the top and says "this program has all its
> defaults". There is nothing on that screen to indicate that it is not the
> default (so the "Set this program as default" button seems a bit silly AND
> gives no indication of a change when you press it anyway but that may all be
> because I don't have any other browser installed/available - but that is not
> my concern right now.)
>
> In "set program access and computer defaults" the "microsoft" details says
> web browser is "internet explorer" and email program is current program (with
> outlook and mail enabled). Same for non microsoft. Custom says use current
> web browser and email with access enabled.
>
> I have also "reset internet explorer settings" and disabled "third party
> browser extentions"
>
> OK this is interesting. Something I just discovered. I wanted to try to
> isolate the problem to OFFICE, as I have only seen the problem so far in
> outlook and word, so I was looking around for a non office program that might
> be able to launch a web browser but the first thing I bumped into was
> PowerPoint (another office program) ... and I CAN launch the web browser from
> PP (I entered a web address, pressed F5, then clicked the link and it
> worked).
>
> SO. IE7 is fine. Vista is fine. Powerpoint 2007 is fine. Outlook, Word and
> Excel however!!!
>
> I can also launch a web browser from Norton and Adobe Reader. Do you know of
> any other standard programs I can test that might help define the scope of
> the problem or is the above info enough?
>
> I am not aware of installing any software restriction policy. Is there a way
> I can check if there is one?
>
> I have the latest Norton Internet Security and Protection Centre and up to
> date definitions and Windows Defender is also up to date.
>
> UAC is off.
>
> Does any of that shed any light?
>
> "Jesper" wrote:
>
> > That looks correct to me. Could you have a software restriction policy
> > installed?
> >
> > Please humor me and go into the Default Programs Control Panel and set it to
> > use Internet Explorer as your web browser.
> >
> > ---
> > Your question may already be answered in Windows Vista Security:
> > http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
> >
> >
> > "coalface" wrote:
> >
> > > No other browsers installed.
> > > recovering to an old restore point didn't work (may not have had one old
> > > enough)
> > >
> > > Windows Registry Editor Version 5.00
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open]
> > > @="Open in S&ame Window"
> > > "MUIVerb"="@ieframe.dll,-5732"
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> > > @="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec]
> > > @="\"file://%1\",,-1,,,,,"
> > > "NoActivateHandler"=""
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Application]
> > > @="IExplore"
> > >
> > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Topic]
> > > @="WWW_OpenURL"
> > >
> > >
> > > "Jesper" wrote:
> > >
> > > > Do you have any other web browsers installed? Safari maybe? Could you dump
> > > > out the contents of the htmlfile reg key (and subkeys) and put it in the post
> > > > so we can see what it says?
> > > >
> > > > ---
> > > > Your question may already be answered in Windows Vista Security:
> > > > http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
> > > >
> > > >
> > > > "coalface" wrote:
> > > >
> > > > > Vista SP1, IE7, Office 2007
> > > > > Same problem with both outlook and word
> > > > > fix below didn't work
> > > > > nor did
> > > > > http://www.winhelponline.com/articl...u-click-a-hyperlink-in-Microsoft-Outlook.html
> > > > > nor did editing the registry entry
> > > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> > > > >
> > > > > any other ideas out there
> > > > >
> > > > > "Jesper" wrote:
> > > > >
> > > > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my
> > > > > > > Outlook inbox, I receive an error message "this operation has been canceled
> > > > > > > due to restrictions on this computer". How can I change this? It's
> > > > > > > frustrating to have to copy and paste links into IE7. I running as the
> > > > > > > Admin.
> > > > > >
> > > > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)
> > > > > >
> > > > > > Seriously, that's actually it. There is a conflict in which program should
> > > > > > handle it. To fix it you need to make IE your default browser. To do so, open
> > > > > > the Default Programs control panel, select "Set your default programs", and
> > > > > > make sure IE has all its defaults.
> > > > > >
 
RE: "this operation has been canceled due to restrictions on this

RE: "this operation has been canceled due to restrictions on this

OK thanks for your help J
I will try exporting the reg key from another vista machine when I can lay
my hands on one but I don't hold much hope for that being the answer since it
seems to work from all applications except outlook, word and excel.
I'll also try asking on the office discussion group.
regards

"Jesper" wrote:

> I don't know what to say here. The error message you give indicates that you
> have an error with how IE is registered. Here is a KB article discussing it:
> http://support.microsoft.com/kb/310049/en-us.
>
> If you have another computer I would try what the article says about
> exporting the entire htmlfile key, with all sub-keys from a computer that
> works and import it into this one. Beyond that, I don't know what might work.
> This is not a security problem as far as I am aware, but rather a problem
> with how IE is set up.
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
>
>
> "coalface" wrote:
>
> > As far as I can tell IE7 is the default web browser. In "set your default
> > programs" it is listed at the top and says "this program has all its
> > defaults". There is nothing on that screen to indicate that it is not the
> > default (so the "Set this program as default" button seems a bit silly AND
> > gives no indication of a change when you press it anyway but that may all be
> > because I don't have any other browser installed/available - but that is not
> > my concern right now.)
> >
> > In "set program access and computer defaults" the "microsoft" details says
> > web browser is "internet explorer" and email program is current program (with
> > outlook and mail enabled). Same for non microsoft. Custom says use current
> > web browser and email with access enabled.
> >
> > I have also "reset internet explorer settings" and disabled "third party
> > browser extentions"
> >
> > OK this is interesting. Something I just discovered. I wanted to try to
> > isolate the problem to OFFICE, as I have only seen the problem so far in
> > outlook and word, so I was looking around for a non office program that might
> > be able to launch a web browser but the first thing I bumped into was
> > PowerPoint (another office program) ... and I CAN launch the web browser from
> > PP (I entered a web address, pressed F5, then clicked the link and it
> > worked).
> >
> > SO. IE7 is fine. Vista is fine. Powerpoint 2007 is fine. Outlook, Word and
> > Excel however!!!
> >
> > I can also launch a web browser from Norton and Adobe Reader. Do you know of
> > any other standard programs I can test that might help define the scope of
> > the problem or is the above info enough?
> >
> > I am not aware of installing any software restriction policy. Is there a way
> > I can check if there is one?
> >
> > I have the latest Norton Internet Security and Protection Centre and up to
> > date definitions and Windows Defender is also up to date.
> >
> > UAC is off.
> >
> > Does any of that shed any light?
> >
> > "Jesper" wrote:
> >
> > > That looks correct to me. Could you have a software restriction policy
> > > installed?
> > >
> > > Please humor me and go into the Default Programs Control Panel and set it to
> > > use Internet Explorer as your web browser.
> > >
> > > ---
> > > Your question may already be answered in Windows Vista Security:
> > > http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
> > >
> > >
> > > "coalface" wrote:
> > >
> > > > No other browsers installed.
> > > > recovering to an old restore point didn't work (may not have had one old
> > > > enough)
> > > >
> > > > Windows Registry Editor Version 5.00
> > > >
> > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open]
> > > > @="Open in S&ame Window"
> > > > "MUIVerb"="@ieframe.dll,-5732"
> > > >
> > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> > > > @="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"
> > > >
> > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec]
> > > > @="\"file://%1\",,-1,,,,,"
> > > > "NoActivateHandler"=""
> > > >
> > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Application]
> > > > @="IExplore"
> > > >
> > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Topic]
> > > > @="WWW_OpenURL"
> > > >
> > > >
> > > > "Jesper" wrote:
> > > >
> > > > > Do you have any other web browsers installed? Safari maybe? Could you dump
> > > > > out the contents of the htmlfile reg key (and subkeys) and put it in the post
> > > > > so we can see what it says?
> > > > >
> > > > > ---
> > > > > Your question may already be answered in Windows Vista Security:
> > > > > http://www.amazon.com/gp/product/0470101555?ie=UTF8&tag=protectyourwi-20
> > > > >
> > > > >
> > > > > "coalface" wrote:
> > > > >
> > > > > > Vista SP1, IE7, Office 2007
> > > > > > Same problem with both outlook and word
> > > > > > fix below didn't work
> > > > > > nor did
> > > > > > http://www.winhelponline.com/articl...u-click-a-hyperlink-in-Microsoft-Outlook.html
> > > > > > nor did editing the registry entry
> > > > > > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
> > > > > >
> > > > > > any other ideas out there
> > > > > >
> > > > > > "Jesper" wrote:
> > > > > >
> > > > > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my
> > > > > > > > Outlook inbox, I receive an error message "this operation has been canceled
> > > > > > > > due to restrictions on this computer". How can I change this? It's
> > > > > > > > frustrating to have to copy and paste links into IE7. I running as the
> > > > > > > > Admin.
> > > > > > >
> > > > > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)
> > > > > > >
> > > > > > > Seriously, that's actually it. There is a conflict in which program should
> > > > > > > handle it. To fix it you need to make IE your default browser. To do so, open
> > > > > > > the Default Programs control panel, select "Set your default programs", and
> > > > > > > make sure IE has all its defaults.
> > > > > > >
 
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