Vista *thinks* multiple antivirus programs are installed. Why?

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Refresher

Guest
Hello,

In my Windows Security Center I see the following messages:

"Multiple antivirus programs report that they are turned on and up to date"
"Windows Defender and Kaspersky Anti-Virus both report that they are turned
on"

However, I only have one installed now (AVG). I did have Kaspersky
installed, but I uninstalled it. Windows Security still thinks it is
installed. I even went through the registry and got rid of all Kaspersky
entries, and deleted all directories.

How do I "refresh" Windows Security Center to make it know only AVG is
installed?

Thanks.
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

Did you reboot after you deleted Kapersky?

--
Jerry

One thing money can't buy,
The Wagging Tail of a Dog.

"Refresher" <Refresher@discussions.microsoft.com> wrote in message
news:566B1B25-DA4D-4016-84DC-5A661E472D0A@microsoft.com...
> Hello,
>
> In my Windows Security Center I see the following messages:
>
> "Multiple antivirus programs report that they are turned on and up to
> date"
> "Windows Defender and Kaspersky Anti-Virus both report that they are
> turned
> on"
>
> However, I only have one installed now (AVG). I did have Kaspersky
> installed, but I uninstalled it. Windows Security still thinks it is
> installed. I even went through the registry and got rid of all Kaspersky
> entries, and deleted all directories.
>
> How do I "refresh" Windows Security Center to make it know only AVG is
> installed?
>
> Thanks.
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

JerryM wrote:
> Did you reboot after you deleted Kapersky?
>

That's not the issue. There is a known issue with Vista's Security
Center keeping any antivirus or spyware programs hanging around long
after they are removed from the system. Cleaning out the registry with
a fine toothed comb has no effect. I hope to see this issue address
with an update to Vista in the near future.

Although I no longer have AVG or Spybot on my Vista machine, Security
Center refuses to believe they have been zapped off the system. sigh.

Dave
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

You could try this:

Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose
Run as
Administrator. Type (or Copy and Paste) the following command:

winmgmt /verifyrepository

If the system returns "WMI repository is not consistent", type this command:

winmgmt /salvagerepository

The first time you run this it will fail. (It will issue stop commands to
the services causing it to fail, saying, "A stop control has been sent to a
service that other running services are dependent on"). It might take a
couple minutes for the services to shut down. Run the last command again.
You actually may have to run it 3 times before it finally runs and completes
on its own.

"David" <david@invalid.com> wrote in message
news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
> JerryM wrote:
>> Did you reboot after you deleted Kapersky?
>>

> That's not the issue. There is a known issue with Vista's Security Center
> keeping any antivirus or spyware programs hanging around long after they
> are removed from the system. Cleaning out the registry with a fine
> toothed comb has no effect. I hope to see this issue address with an
> update to Vista in the near future.
>
> Although I no longer have AVG or Spybot on my Vista machine, Security
> Center refuses to believe they have been zapped off the system. sigh.
>
> Dave
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

Thanks for the reply.

When I ran winmgmt/verifyrepository, I got

WMI repository is consistent

"dean-dean" wrote:

> You could try this:
>
> Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose
> Run as
> Administrator. Type (or Copy and Paste) the following command:
>
> winmgmt /verifyrepository
>
> If the system returns "WMI repository is not consistent", type this command:
>
> winmgmt /salvagerepository
>
> The first time you run this it will fail. (It will issue stop commands to
> the services causing it to fail, saying, "A stop control has been sent to a
> service that other running services are dependent on"). It might take a
> couple minutes for the services to shut down. Run the last command again.
> You actually may have to run it 3 times before it finally runs and completes
> on its own.
>
> "David" <david@invalid.com> wrote in message
> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
> > JerryM wrote:
> >> Did you reboot after you deleted Kapersky?
> >>

> > That's not the issue. There is a known issue with Vista's Security Center
> > keeping any antivirus or spyware programs hanging around long after they
> > are removed from the system. Cleaning out the registry with a fine
> > toothed comb has no effect. I hope to see this issue address with an
> > update to Vista in the near future.
> >
> > Although I no longer have AVG or Spybot on my Vista machine, Security
> > Center refuses to believe they have been zapped off the system. sigh.
> >
> > Dave

>
>
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

See
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1425272&SiteID=2
for several methods of repairing this problem. I prefer this one -

Open an elevated command prompt and run the following commands:

net stop winmgmt
cd /d %windir%\system32\wbem
ren repository repository.old
(or delete it using the command "rd /s repository" instead of the
ren command)
net start winmgmt

It may take a minute or so to complete while WMI rebuilds the database.

--

"Refresher" <Refresher@discussions.microsoft.com> wrote in message
news:566B1B25-DA4D-4016-84DC-5A661E472D0A@microsoft.com...
> Hello,
>
> In my Windows Security Center I see the following messages:
>
> "Multiple antivirus programs report that they are turned on and up to
> date"
> "Windows Defender and Kaspersky Anti-Virus both report that they are
> turned
> on"
>
> However, I only have one installed now (AVG). I did have Kaspersky
> installed, but I uninstalled it. Windows Security still thinks it is
> installed. I even went through the registry and got rid of all Kaspersky
> entries, and deleted all directories.
>
> How do I "refresh" Windows Security Center to make it know only AVG is
> installed?
>
> Thanks.
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

Well, you could try the sledgehammer approach:

Right-click Command Prompt and Run as Administrator. Type (or Copy and
Paste) the following commands, pressing Enter after each one:

net stop winmgmt
cd %windir%\system32\wbem
ren repository repository.old
net start winmgmt

This will rebuild the Repository.

Make sure the following Services are set to Automatic (the default), in
Computer Management:

Base Filtering Engine
Windows Firewall
Remote Procedure Call (RPC)
DCOM Server Process Launcher

In Windows Update, make sure KB935807 is installed.

"Refresher" <Refresher@discussions.microsoft.com> wrote in message
news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
> Thanks for the reply.
>
> When I ran winmgmt/verifyrepository, I got
>
> WMI repository is consistent
>
> "dean-dean" wrote:
>
>> You could try this:
>>
>> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>> choose
>> Run as
>> Administrator. Type (or Copy and Paste) the following command:
>>
>> winmgmt /verifyrepository
>>
>> If the system returns "WMI repository is not consistent", type this
>> command:
>>
>> winmgmt /salvagerepository
>>
>> The first time you run this it will fail. (It will issue stop commands
>> to
>> the services causing it to fail, saying, "A stop control has been sent to
>> a
>> service that other running services are dependent on"). It might take a
>> couple minutes for the services to shut down. Run the last command
>> again.
>> You actually may have to run it 3 times before it finally runs and
>> completes
>> on its own.
>>
>> "David" <david@invalid.com> wrote in message
>> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>> > JerryM wrote:
>> >> Did you reboot after you deleted Kapersky?
>> >>
>> > That's not the issue. There is a known issue with Vista's Security
>> > Center
>> > keeping any antivirus or spyware programs hanging around long after
>> > they
>> > are removed from the system. Cleaning out the registry with a fine
>> > toothed comb has no effect. I hope to see this issue address with an
>> > update to Vista in the near future.
>> >
>> > Although I no longer have AVG or Spybot on my Vista machine, Security
>> > Center refuses to believe they have been zapped off the system. sigh.
>> >
>> > Dave

>>
>>
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

dean-dean wrote:
> Well, you could try the sledgehammer approach:
>
> Right-click Command Prompt and Run as Administrator. Type (or Copy and
> Paste) the following commands, pressing Enter after each one:
>
> net stop winmgmt
> cd %windir%\system32\wbem
> ren repository repository.old
> net start winmgmt
>
> This will rebuild the Repository.
>
> Make sure the following Services are set to Automatic (the default), in
> Computer Management:
>
> Base Filtering Engine
> Windows Firewall
> Remote Procedure Call (RPC)
> DCOM Server Process Launcher
>
> In Windows Update, make sure KB935807 is installed.
>
> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
>> Thanks for the reply.
>>
>> When I ran winmgmt/verifyrepository, I got
>>
>> WMI repository is consistent
>>
>> "dean-dean" wrote:
>>
>>> You could try this:
>>>
>>> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>>> choose
>>> Run as
>>> Administrator. Type (or Copy and Paste) the following command:
>>>
>>> winmgmt /verifyrepository
>>>
>>> If the system returns "WMI repository is not consistent", type this
>>> command:
>>>
>>> winmgmt /salvagerepository
>>>
>>> The first time you run this it will fail. (It will issue stop commands
>>> to
>>> the services causing it to fail, saying, "A stop control has been
>>> sent to
>>> a
>>> service that other running services are dependent on"). It might
>>> take a
>>> couple minutes for the services to shut down. Run the last command
>>> again.
>>> You actually may have to run it 3 times before it finally runs and
>>> completes
>>> on its own.
>>>
>>> "David" <david@invalid.com> wrote in message
>>> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>>> > JerryM wrote:
>>> >> Did you reboot after you deleted Kapersky?
>>> >>
>>> > That's not the issue. There is a known issue with Vista's Security
>>> > Center
>>> > keeping any antivirus or spyware programs hanging around long after
>>> > they
>>> > are removed from the system. Cleaning out the registry with a fine
>>> > toothed comb has no effect. I hope to see this issue address with an
>>> > update to Vista in the near future.
>>> >
>>> > Although I no longer have AVG or Spybot on my Vista machine, Security
>>> > Center refuses to believe they have been zapped off the system.
>>> sigh.
>>> >
>>> > Dave
>>>
>>>

>

as far as i can see, doing that will leave the security center with the
idea that no antivirus/anti spyware software is installed. seems that's
throwing out the baby with the bathwater. I certainly wouldnt want to
spend the 45 minutes it takes to reinstall NIS2007. :) I've installed
NIS on 2 diff pc's with times running right around 45-50 min for the
entire process including it pulling all the updates off the 'net, using
a high speed connection. That's pain I don't want to repeat.

Dave
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

Hi David. Just to clarify, deleting the Repository folder will not affect
your installed Anti-Virus programs in any way. The Repository folder is
where Security Center finds the data it shows in its Control Panel, and it
may be finding stored data that is false or out of date. If Windows
Management sees the data as "consistent", then it will continue to show the
wrong information in Security Center. Forcing Windows to rebuild its
Repository folder may be a way to correct the information shown in Security
Center. If your Anti-Virus program has registered itself, in the registry,
that it is a program that Security Center should reckon, then hopefully the
new Repository data will reflect that, when it rescans your computer for its
(rebuilt) Repository data .


"David" <david@invalid.com> wrote in message
news:g9GdnUoFhqOQJy3bnZ2dnUVZ_o2vnZ2d@comcast.com...
> dean-dean wrote:
>> Well, you could try the sledgehammer approach:
>>
>> Right-click Command Prompt and Run as Administrator. Type (or Copy and
>> Paste) the following commands, pressing Enter after each one:
>>
>> net stop winmgmt
>> cd %windir%\system32\wbem
>> ren repository repository.old
>> net start winmgmt
>>
>> This will rebuild the Repository.
>>
>> Make sure the following Services are set to Automatic (the default), in
>> Computer Management:
>>
>> Base Filtering Engine
>> Windows Firewall
>> Remote Procedure Call (RPC)
>> DCOM Server Process Launcher
>>
>> In Windows Update, make sure KB935807 is installed.
>>
>> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
>> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
>>> Thanks for the reply.
>>>
>>> When I ran winmgmt/verifyrepository, I got
>>>
>>> WMI repository is consistent
>>>
>>> "dean-dean" wrote:
>>>
>>>> You could try this:
>>>>
>>>> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>>>> choose
>>>> Run as
>>>> Administrator. Type (or Copy and Paste) the following command:
>>>>
>>>> winmgmt /verifyrepository
>>>>
>>>> If the system returns "WMI repository is not consistent", type this
>>>> command:
>>>>
>>>> winmgmt /salvagerepository
>>>>
>>>> The first time you run this it will fail. (It will issue stop commands
>>>> to
>>>> the services causing it to fail, saying, "A stop control has been sent
>>>> to
>>>> a
>>>> service that other running services are dependent on"). It might take
>>>> a
>>>> couple minutes for the services to shut down. Run the last command
>>>> again.
>>>> You actually may have to run it 3 times before it finally runs and
>>>> completes
>>>> on its own.
>>>>
>>>> "David" <david@invalid.com> wrote in message
>>>> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>>>> > JerryM wrote:
>>>> >> Did you reboot after you deleted Kapersky?
>>>> >>
>>>> > That's not the issue. There is a known issue with Vista's Security
>>>> > Center
>>>> > keeping any antivirus or spyware programs hanging around long after
>>>> > they
>>>> > are removed from the system. Cleaning out the registry with a fine
>>>> > toothed comb has no effect. I hope to see this issue address with an
>>>> > update to Vista in the near future.
>>>> >
>>>> > Although I no longer have AVG or Spybot on my Vista machine, Security
>>>> > Center refuses to believe they have been zapped off the system.
>>>> sigh.
>>>> >
>>>> > Dave
>>>>
>>>>

>>

> as far as i can see, doing that will leave the security center with the
> idea that no antivirus/anti spyware software is installed. seems that's
> throwing out the baby with the bathwater. I certainly wouldnt want to
> spend the 45 minutes it takes to reinstall NIS2007. :) I've installed NIS
> on 2 diff pc's with times running right around 45-50 min for the entire
> process including it pulling all the updates off the 'net, using a high
> speed connection. That's pain I don't want to repeat.
>
> Dave
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

dean-dean wrote:
> Hi David. Just to clarify, deleting the Repository folder will not
> affect
> your installed Anti-Virus programs in any way. The Repository folder is
> where Security Center finds the data it shows in its Control Panel,
> and it
> may be finding stored data that is false or out of date. If Windows
> Management sees the data as "consistent", then it will continue to
> show the
> wrong information in Security Center. Forcing Windows to rebuild its
> Repository folder may be a way to correct the information shown in
> Security
> Center. If your Anti-Virus program has registered itself, in the
> registry, that it is a program that Security Center should reckon,
> then hopefully the new Repository data will reflect that, when it
> rescans your computer for its (rebuilt) Repository data .
>
>
> "David" <david@invalid.com> wrote in message
> news:g9GdnUoFhqOQJy3bnZ2dnUVZ_o2vnZ2d@comcast.com...
>> dean-dean wrote:
>>> Well, you could try the sledgehammer approach:
>>>
>>> Right-click Command Prompt and Run as Administrator. Type (or Copy and
>>> Paste) the following commands, pressing Enter after each one:
>>>
>>> net stop winmgmt
>>> cd %windir%\system32\wbem
>>> ren repository repository.old
>>> net start winmgmt
>>>
>>> This will rebuild the Repository.
>>>
>>> Make sure the following Services are set to Automatic (the default), in
>>> Computer Management:
>>>
>>> Base Filtering Engine
>>> Windows Firewall
>>> Remote Procedure Call (RPC)
>>> DCOM Server Process Launcher
>>>
>>> In Windows Update, make sure KB935807 is installed.
>>>
>>> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
>>> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
>>>> Thanks for the reply.
>>>>
>>>> When I ran winmgmt/verifyrepository, I got
>>>>
>>>> WMI repository is consistent
>>>>
>>>> "dean-dean" wrote:
>>>>
>>>>> You could try this:
>>>>>
>>>>> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>>>>> choose
>>>>> Run as
>>>>> Administrator. Type (or Copy and Paste) the following command:
>>>>>
>>>>> winmgmt /verifyrepository
>>>>>
>>>>> If the system returns "WMI repository is not consistent", type this
>>>>> command:
>>>>>
>>>>> winmgmt /salvagerepository
>>>>>
>>>>> The first time you run this it will fail. (It will issue stop
>>>>> commands
>>>>> to
>>>>> the services causing it to fail, saying, "A stop control has been
>>>>> sent
>>>>> to
>>>>> a
>>>>> service that other running services are dependent on"). It might
>>>>> take
>>>>> a
>>>>> couple minutes for the services to shut down. Run the last command
>>>>> again.
>>>>> You actually may have to run it 3 times before it finally runs and
>>>>> completes
>>>>> on its own.
>>>>>
>>>>> "David" <david@invalid.com> wrote in message
>>>>> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>>>>> > JerryM wrote:
>>>>> >> Did you reboot after you deleted Kapersky?
>>>>> >>
>>>>> > That's not the issue. There is a known issue with Vista's Security
>>>>> > Center
>>>>> > keeping any antivirus or spyware programs hanging around long after
>>>>> > they
>>>>> > are removed from the system. Cleaning out the registry with a fine
>>>>> > toothed comb has no effect. I hope to see this issue address
>>>>> with an
>>>>> > update to Vista in the near future.
>>>>> >
>>>>> > Although I no longer have AVG or Spybot on my Vista machine,
>>>>> Security
>>>>> > Center refuses to believe they have been zapped off the system.
>>>>> sigh.
>>>>> >
>>>>> > Dave
>>>>>
>>>>>
>>>

>> as far as i can see, doing that will leave the security center with the
>> idea that no antivirus/anti spyware software is installed. seems that's
>> throwing out the baby with the bathwater. I certainly wouldnt want to
>> spend the 45 minutes it takes to reinstall NIS2007. :) I've
>> installed NIS
>> on 2 diff pc's with times running right around 45-50 min for the entire
>> process including it pulling all the updates off the 'net, using a high
>> speed connection. That's pain I don't want to repeat.
>>
>> Dave

>

any idea how long that process should take? I rebooted and left vista
running for about 10 minutes or so and the security center showed
nothing installed. I ended up copying repository.old back to
repository. Now the security center is all in "the green" except for
the UAC. :)

Dave
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

That did it (after a reboot).
Thanks a lot for all the help

"dean-dean" wrote:

> Well, you could try the sledgehammer approach:
>
> Right-click Command Prompt and Run as Administrator. Type (or Copy and
> Paste) the following commands, pressing Enter after each one:
>
> net stop winmgmt
> cd %windir%\system32\wbem
> ren repository repository.old
> net start winmgmt
>
> This will rebuild the Repository.
>
> Make sure the following Services are set to Automatic (the default), in
> Computer Management:
>
> Base Filtering Engine
> Windows Firewall
> Remote Procedure Call (RPC)
> DCOM Server Process Launcher
>
> In Windows Update, make sure KB935807 is installed.
>
> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
> > Thanks for the reply.
> >
> > When I ran winmgmt/verifyrepository, I got
> >
> > WMI repository is consistent
> >
> > "dean-dean" wrote:
> >
> >> You could try this:
> >>
> >> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
> >> choose
> >> Run as
> >> Administrator. Type (or Copy and Paste) the following command:
> >>
> >> winmgmt /verifyrepository
> >>
> >> If the system returns "WMI repository is not consistent", type this
> >> command:
> >>
> >> winmgmt /salvagerepository
> >>
> >> The first time you run this it will fail. (It will issue stop commands
> >> to
> >> the services causing it to fail, saying, "A stop control has been sent to
> >> a
> >> service that other running services are dependent on"). It might take a
> >> couple minutes for the services to shut down. Run the last command
> >> again.
> >> You actually may have to run it 3 times before it finally runs and
> >> completes
> >> on its own.
> >>
> >> "David" <david@invalid.com> wrote in message
> >> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
> >> > JerryM wrote:
> >> >> Did you reboot after you deleted Kapersky?
> >> >>
> >> > That's not the issue. There is a known issue with Vista's Security
> >> > Center
> >> > keeping any antivirus or spyware programs hanging around long after
> >> > they
> >> > are removed from the system. Cleaning out the registry with a fine
> >> > toothed comb has no effect. I hope to see this issue address with an
> >> > update to Vista in the near future.
> >> >
> >> > Although I no longer have AVG or Spybot on my Vista machine, Security
> >> > Center refuses to believe they have been zapped off the system. sigh.
> >> >
> >> > Dave
> >>
> >>

>
>
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

I'm glad to here things are working, and Security Center is up to date.
Thanks for reporting back.

"Refresher" <Refresher@discussions.microsoft.com> wrote in message
news:E8C784C0-50BB-499C-AB47-422DF2AB3A06@microsoft.com...
> That did it (after a reboot).
> Thanks a lot for all the help
>
> "dean-dean" wrote:
>
>> Well, you could try the sledgehammer approach:
>>
>> Right-click Command Prompt and Run as Administrator. Type (or Copy and
>> Paste) the following commands, pressing Enter after each one:
>>
>> net stop winmgmt
>> cd %windir%\system32\wbem
>> ren repository repository.old
>> net start winmgmt
>>
>> This will rebuild the Repository.
>>
>> Make sure the following Services are set to Automatic (the default), in
>> Computer Management:
>>
>> Base Filtering Engine
>> Windows Firewall
>> Remote Procedure Call (RPC)
>> DCOM Server Process Launcher
>>
>> In Windows Update, make sure KB935807 is installed.
>>
>> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
>> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
>> > Thanks for the reply.
>> >
>> > When I ran winmgmt/verifyrepository, I got
>> >
>> > WMI repository is consistent
>> >
>> > "dean-dean" wrote:
>> >
>> >> You could try this:
>> >>
>> >> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>> >> choose
>> >> Run as
>> >> Administrator. Type (or Copy and Paste) the following command:
>> >>
>> >> winmgmt /verifyrepository
>> >>
>> >> If the system returns "WMI repository is not consistent", type this
>> >> command:
>> >>
>> >> winmgmt /salvagerepository
>> >>
>> >> The first time you run this it will fail. (It will issue stop
>> >> commands
>> >> to
>> >> the services causing it to fail, saying, "A stop control has been sent
>> >> to
>> >> a
>> >> service that other running services are dependent on"). It might take
>> >> a
>> >> couple minutes for the services to shut down. Run the last command
>> >> again.
>> >> You actually may have to run it 3 times before it finally runs and
>> >> completes
>> >> on its own.
>> >>
>> >> "David" <david@invalid.com> wrote in message
>> >> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>> >> > JerryM wrote:
>> >> >> Did you reboot after you deleted Kapersky?
>> >> >>
>> >> > That's not the issue. There is a known issue with Vista's Security
>> >> > Center
>> >> > keeping any antivirus or spyware programs hanging around long after
>> >> > they
>> >> > are removed from the system. Cleaning out the registry with a fine
>> >> > toothed comb has no effect. I hope to see this issue address with
>> >> > an
>> >> > update to Vista in the near future.
>> >> >
>> >> > Although I no longer have AVG or Spybot on my Vista machine,
>> >> > Security
>> >> > Center refuses to believe they have been zapped off the system.
>> >> > sigh.
>> >> >
>> >> > Dave
>> >>
>> >>

>>
>>
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

Hi David. To clarify, the state of UAC is being reported incorrectly? But
the other stuff in Security Center is now correct? I imagine that putting
the Old Repository folder back, and replacing the newly created Repository,
caused an inconsistent Repository, and Windows Management somehow corrected
it. Up to a point, I guess, if your intention is to have UAC on. Do you
get the UAC prompt when running an administrative progam on your computer,
like opening Device Manager?

"David" <david@invalid.com> wrote in message
news:MZqdnRYlu-8o-izbnZ2dnUVZ_jWdnZ2d@comcast.com...
> dean-dean wrote:
>> Hi David. Just to clarify, deleting the Repository folder will not
>> affect
>> your installed Anti-Virus programs in any way. The Repository folder is
>> where Security Center finds the data it shows in its Control Panel, and
>> it
>> may be finding stored data that is false or out of date. If Windows
>> Management sees the data as "consistent", then it will continue to show
>> the
>> wrong information in Security Center. Forcing Windows to rebuild its
>> Repository folder may be a way to correct the information shown in
>> Security
>> Center. If your Anti-Virus program has registered itself, in the
>> registry, that it is a program that Security Center should reckon, then
>> hopefully the new Repository data will reflect that, when it rescans your
>> computer for its (rebuilt) Repository data .
>>
>>
>> "David" <david@invalid.com> wrote in message
>> news:g9GdnUoFhqOQJy3bnZ2dnUVZ_o2vnZ2d@comcast.com...
>>> dean-dean wrote:
>>>> Well, you could try the sledgehammer approach:
>>>>
>>>> Right-click Command Prompt and Run as Administrator. Type (or Copy and
>>>> Paste) the following commands, pressing Enter after each one:
>>>>
>>>> net stop winmgmt
>>>> cd %windir%\system32\wbem
>>>> ren repository repository.old
>>>> net start winmgmt
>>>>
>>>> This will rebuild the Repository.
>>>>
>>>> Make sure the following Services are set to Automatic (the default), in
>>>> Computer Management:
>>>>
>>>> Base Filtering Engine
>>>> Windows Firewall
>>>> Remote Procedure Call (RPC)
>>>> DCOM Server Process Launcher
>>>>
>>>> In Windows Update, make sure KB935807 is installed.
>>>>
>>>> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
>>>> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
>>>>> Thanks for the reply.
>>>>>
>>>>> When I ran winmgmt/verifyrepository, I got
>>>>>
>>>>> WMI repository is consistent
>>>>>
>>>>> "dean-dean" wrote:
>>>>>
>>>>>> You could try this:
>>>>>>
>>>>>> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>>>>>> choose
>>>>>> Run as
>>>>>> Administrator. Type (or Copy and Paste) the following command:
>>>>>>
>>>>>> winmgmt /verifyrepository
>>>>>>
>>>>>> If the system returns "WMI repository is not consistent", type this
>>>>>> command:
>>>>>>
>>>>>> winmgmt /salvagerepository
>>>>>>
>>>>>> The first time you run this it will fail. (It will issue stop
>>>>>> commands
>>>>>> to
>>>>>> the services causing it to fail, saying, "A stop control has been
>>>>>> sent
>>>>>> to
>>>>>> a
>>>>>> service that other running services are dependent on"). It might
>>>>>> take
>>>>>> a
>>>>>> couple minutes for the services to shut down. Run the last command
>>>>>> again.
>>>>>> You actually may have to run it 3 times before it finally runs and
>>>>>> completes
>>>>>> on its own.
>>>>>>
>>>>>> "David" <david@invalid.com> wrote in message
>>>>>> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>>>>>> > JerryM wrote:
>>>>>> >> Did you reboot after you deleted Kapersky?
>>>>>> >>
>>>>>> > That's not the issue. There is a known issue with Vista's Security
>>>>>> > Center
>>>>>> > keeping any antivirus or spyware programs hanging around long after
>>>>>> > they
>>>>>> > are removed from the system. Cleaning out the registry with a fine
>>>>>> > toothed comb has no effect. I hope to see this issue address
>>>>>> with an
>>>>>> > update to Vista in the near future.
>>>>>> >
>>>>>> > Although I no longer have AVG or Spybot on my Vista machine,
>>>>>> Security
>>>>>> > Center refuses to believe they have been zapped off the system.
>>>>>> sigh.
>>>>>> >
>>>>>> > Dave
>>>>>>
>>>>>>
>>>>
>>> as far as i can see, doing that will leave the security center with the
>>> idea that no antivirus/anti spyware software is installed. seems that's
>>> throwing out the baby with the bathwater. I certainly wouldnt want to
>>> spend the 45 minutes it takes to reinstall NIS2007. :) I've installed
>>> NIS
>>> on 2 diff pc's with times running right around 45-50 min for the entire
>>> process including it pulling all the updates off the 'net, using a high
>>> speed connection. That's pain I don't want to repeat.
>>>
>>> Dave

>>

> any idea how long that process should take? I rebooted and left vista
> running for about 10 minutes or so and the security center showed nothing
> installed. I ended up copying repository.old back to repository. Now the
> security center is all in "the green" except for the UAC. :)
>
> Dave
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

dean-dean wrote:
> Hi David. To clarify, the state of UAC is being reported
> incorrectly? But the other stuff in Security Center is now correct?
> I imagine that putting the Old Repository folder back, and replacing
> the newly created Repository, caused an inconsistent Repository, and
> Windows Management somehow corrected it. Up to a point, I guess, if
> your intention is to have UAC on. Do you get the UAC prompt when
> running an administrative progam on your computer, like opening Device
> Manager?


Dean, I've had UAC turned off. When i moved repository and it was
rebuilt, SC showed no spyware or antivirus or firewalls installed. I
used NIS2007 for those functions. I had followed your directions to the
letter, including rebooting, BTW. I waited a few minutes but nothing
showed up in the SC. I decided to revert back to the original
repository by running thru the process again (ie command prompt in admin
mode, stopping the service, etc). Then i opened up SC and saw the
orginal data, namely references to 2 uninstalled programs, AVG and
spybot, along with NIS2007 (which is currently in use).

Is it your contention that following your directions should have
resulted in Vista correctly reporting only the currently installed
software, namely NIS2007? IF so, how long should I need to wait for
that info to develop?

Dave
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

Thanks - had to stop and restart Security Center service, but it now
reporting correctly.

--
Neil J. Katz
708 Auth Avenue
Oakhurst, NJ 07755-2807
Tel: (732) 517-0026 (Home)
(212) 667-9189 (Bus)
E-mail - neiljkatz@verizon.net
Fax: (646) 587-9189


"Refresher" <Refresher@discussions.microsoft.com> wrote in message
news:E8C784C0-50BB-499C-AB47-422DF2AB3A06@microsoft.com...
> That did it (after a reboot).
> Thanks a lot for all the help
>
> "dean-dean" wrote:
>
>> Well, you could try the sledgehammer approach:
>>
>> Right-click Command Prompt and Run as Administrator. Type (or Copy and
>> Paste) the following commands, pressing Enter after each one:
>>
>> net stop winmgmt
>> cd %windir%\system32\wbem
>> ren repository repository.old
>> net start winmgmt
>>
>> This will rebuild the Repository.
>>
>> Make sure the following Services are set to Automatic (the default), in
>> Computer Management:
>>
>> Base Filtering Engine
>> Windows Firewall
>> Remote Procedure Call (RPC)
>> DCOM Server Process Launcher
>>
>> In Windows Update, make sure KB935807 is installed.
>>
>> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
>> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
>> > Thanks for the reply.
>> >
>> > When I ran winmgmt/verifyrepository, I got
>> >
>> > WMI repository is consistent
>> >
>> > "dean-dean" wrote:
>> >
>> >> You could try this:
>> >>
>> >> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>> >> choose
>> >> Run as
>> >> Administrator. Type (or Copy and Paste) the following command:
>> >>
>> >> winmgmt /verifyrepository
>> >>
>> >> If the system returns "WMI repository is not consistent", type this
>> >> command:
>> >>
>> >> winmgmt /salvagerepository
>> >>
>> >> The first time you run this it will fail. (It will issue stop
>> >> commands
>> >> to
>> >> the services causing it to fail, saying, "A stop control has been sent
>> >> to
>> >> a
>> >> service that other running services are dependent on"). It might take
>> >> a
>> >> couple minutes for the services to shut down. Run the last command
>> >> again.
>> >> You actually may have to run it 3 times before it finally runs and
>> >> completes
>> >> on its own.
>> >>
>> >> "David" <david@invalid.com> wrote in message
>> >> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>> >> > JerryM wrote:
>> >> >> Did you reboot after you deleted Kapersky?
>> >> >>
>> >> > That's not the issue. There is a known issue with Vista's Security
>> >> > Center
>> >> > keeping any antivirus or spyware programs hanging around long after
>> >> > they
>> >> > are removed from the system. Cleaning out the registry with a fine
>> >> > toothed comb has no effect. I hope to see this issue address with
>> >> > an
>> >> > update to Vista in the near future.
>> >> >
>> >> > Although I no longer have AVG or Spybot on my Vista machine,
>> >> > Security
>> >> > Center refuses to believe they have been zapped off the system.
>> >> > sigh.
>> >> >
>> >> > Dave
>> >>
>> >>

>>
>>
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

Thank you for reporting this. I'm glad to hear things are working.

"blegs38552" <blegs38552@verizon.net> wrote in message
news:e5n8yb12HHA.3760@TK2MSFTNGP03.phx.gbl...
> Thanks - had to stop and restart Security Center service, but it now
> reporting correctly.
>
> --
> Neil J. Katz
> 708 Auth Avenue
> Oakhurst, NJ 07755-2807
> Tel: (732) 517-0026 (Home)
> (212) 667-9189 (Bus)
> E-mail - neiljkatz@verizon.net
> Fax: (646) 587-9189
>
>
> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
> news:E8C784C0-50BB-499C-AB47-422DF2AB3A06@microsoft.com...
>> That did it (after a reboot).
>> Thanks a lot for all the help
>>
>> "dean-dean" wrote:
>>
>>> Well, you could try the sledgehammer approach:
>>>
>>> Right-click Command Prompt and Run as Administrator. Type (or Copy and
>>> Paste) the following commands, pressing Enter after each one:
>>>
>>> net stop winmgmt
>>> cd %windir%\system32\wbem
>>> ren repository repository.old
>>> net start winmgmt
>>>
>>> This will rebuild the Repository.
>>>
>>> Make sure the following Services are set to Automatic (the default), in
>>> Computer Management:
>>>
>>> Base Filtering Engine
>>> Windows Firewall
>>> Remote Procedure Call (RPC)
>>> DCOM Server Process Launcher
>>>
>>> In Windows Update, make sure KB935807 is installed.
>>>
>>> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
>>> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
>>> > Thanks for the reply.
>>> >
>>> > When I ran winmgmt/verifyrepository, I got
>>> >
>>> > WMI repository is consistent
>>> >
>>> > "dean-dean" wrote:
>>> >
>>> >> You could try this:
>>> >>
>>> >> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>>> >> choose
>>> >> Run as
>>> >> Administrator. Type (or Copy and Paste) the following command:
>>> >>
>>> >> winmgmt /verifyrepository
>>> >>
>>> >> If the system returns "WMI repository is not consistent", type this
>>> >> command:
>>> >>
>>> >> winmgmt /salvagerepository
>>> >>
>>> >> The first time you run this it will fail. (It will issue stop
>>> >> commands
>>> >> to
>>> >> the services causing it to fail, saying, "A stop control has been
>>> >> sent to
>>> >> a
>>> >> service that other running services are dependent on"). It might
>>> >> take a
>>> >> couple minutes for the services to shut down. Run the last command
>>> >> again.
>>> >> You actually may have to run it 3 times before it finally runs and
>>> >> completes
>>> >> on its own.
>>> >>
>>> >> "David" <david@invalid.com> wrote in message
>>> >> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
>>> >> > JerryM wrote:
>>> >> >> Did you reboot after you deleted Kapersky?
>>> >> >>
>>> >> > That's not the issue. There is a known issue with Vista's Security
>>> >> > Center
>>> >> > keeping any antivirus or spyware programs hanging around long after
>>> >> > they
>>> >> > are removed from the system. Cleaning out the registry with a fine
>>> >> > toothed comb has no effect. I hope to see this issue address with
>>> >> > an
>>> >> > update to Vista in the near future.
>>> >> >
>>> >> > Although I no longer have AVG or Spybot on my Vista machine,
>>> >> > Security
>>> >> > Center refuses to believe they have been zapped off the system.
>>> >> > sigh.
>>> >> >
>>> >> > Dave
>>> >>
>>> >>
>>>
>>>
 
Re: Vista *thinks* multiple antivirus programs are installed. Why?

I have exactly the same problem.

Have a look at this link.

http://www.pchell.com/support/multiple_antivirus_in_security_center.shtml

I went through the process on a Win2000 Pc at work, found everything where
it was supposed to be, did what was said to do....it all seemed to work okay.
I'm going to do this to my laptop with Vista as soon as I get home tonight.

"dean-dean" wrote:

> Thank you for reporting this. I'm glad to hear things are working.
>
> "blegs38552" <blegs38552@verizon.net> wrote in message
> news:e5n8yb12HHA.3760@TK2MSFTNGP03.phx.gbl...
> > Thanks - had to stop and restart Security Center service, but it now
> > reporting correctly.
> >
> > --
> > Neil J. Katz
> > 708 Auth Avenue
> > Oakhurst, NJ 07755-2807
> > Tel: (732) 517-0026 (Home)
> > (212) 667-9189 (Bus)
> > E-mail - neiljkatz@verizon.net
> > Fax: (646) 587-9189
> >
> >
> > "Refresher" <Refresher@discussions.microsoft.com> wrote in message
> > news:E8C784C0-50BB-499C-AB47-422DF2AB3A06@microsoft.com...
> >> That did it (after a reboot).
> >> Thanks a lot for all the help
> >>
> >> "dean-dean" wrote:
> >>
> >>> Well, you could try the sledgehammer approach:
> >>>
> >>> Right-click Command Prompt and Run as Administrator. Type (or Copy and
> >>> Paste) the following commands, pressing Enter after each one:
> >>>
> >>> net stop winmgmt
> >>> cd %windir%\system32\wbem
> >>> ren repository repository.old
> >>> net start winmgmt
> >>>
> >>> This will rebuild the Repository.
> >>>
> >>> Make sure the following Services are set to Automatic (the default), in
> >>> Computer Management:
> >>>
> >>> Base Filtering Engine
> >>> Windows Firewall
> >>> Remote Procedure Call (RPC)
> >>> DCOM Server Process Launcher
> >>>
> >>> In Windows Update, make sure KB935807 is installed.
> >>>
> >>> "Refresher" <Refresher@discussions.microsoft.com> wrote in message
> >>> news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...
> >>> > Thanks for the reply.
> >>> >
> >>> > When I ran winmgmt/verifyrepository, I got
> >>> >
> >>> > WMI repository is consistent
> >>> >
> >>> > "dean-dean" wrote:
> >>> >
> >>> >> You could try this:
> >>> >>
> >>> >> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
> >>> >> choose
> >>> >> Run as
> >>> >> Administrator. Type (or Copy and Paste) the following command:
> >>> >>
> >>> >> winmgmt /verifyrepository
> >>> >>
> >>> >> If the system returns "WMI repository is not consistent", type this
> >>> >> command:
> >>> >>
> >>> >> winmgmt /salvagerepository
> >>> >>
> >>> >> The first time you run this it will fail. (It will issue stop
> >>> >> commands
> >>> >> to
> >>> >> the services causing it to fail, saying, "A stop control has been
> >>> >> sent to
> >>> >> a
> >>> >> service that other running services are dependent on"). It might
> >>> >> take a
> >>> >> couple minutes for the services to shut down. Run the last command
> >>> >> again.
> >>> >> You actually may have to run it 3 times before it finally runs and
> >>> >> completes
> >>> >> on its own.
> >>> >>
> >>> >> "David" <david@invalid.com> wrote in message
> >>> >> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com...
> >>> >> > JerryM wrote:
> >>> >> >> Did you reboot after you deleted Kapersky?
> >>> >> >>
> >>> >> > That's not the issue. There is a known issue with Vista's Security
> >>> >> > Center
> >>> >> > keeping any antivirus or spyware programs hanging around long after
> >>> >> > they
> >>> >> > are removed from the system. Cleaning out the registry with a fine
> >>> >> > toothed comb has no effect. I hope to see this issue address with
> >>> >> > an
> >>> >> > update to Vista in the near future.
> >>> >> >
> >>> >> > Although I no longer have AVG or Spybot on my Vista machine,
> >>> >> > Security
> >>> >> > Center refuses to believe they have been zapped off the system.
> >>> >> > sigh.
> >>> >> >
> >>> >> > Dave
> >>> >>
> >>> >>
> >>>
> >>>

>
>
 
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