Faxing from 2003 server

  • Thread starter Thread starter marc maze
  • Start date Start date
M

marc maze

Guest
2003 Standard Server, SP1, external approved fax/modem, running Terminal
Services

Using included MS Fax Services to send faxes only...not rec'g...
Has been working fine over a year...can send faxes both locally from the
Console at the Terminal Server, logged in as "administrator", also remote
users can use the shared fax to send faxes when logged in...last several
months...outgoing faxes not being sent...

Procedure: start the send fax wizard....enter client phone number...select
cover page...choose to send now...the wizard disappears from screen..the fax
console windows shows up....no jobs in outgoing box...no dialog box showing
fax is being sent...no response from modem...

Event Error message:
"Fax not submitted because connection could not be made to the fax service."
Outbound event ID: 32091 Error: 1747

Have done the following.....original ext. USB fax/modem USR 5633..had been
working fine over a year....according to USR...not compatible with Server
2003...
replaced with ext USR 5686, connected to COM2....can use Hyper Terminal to
dial out just fine....
No change

Have uninstalled the Fax Services component from add/remove...reinstalled
using the install CD....setup fax/printer via configuration setup...still
cannot send fax...

Any suggestions would be appreciated

marc maze
 
Re: Faxing from 2003 server

Are you using the manufacturers drivers? Try using the Windows Standard
56000 bps driver. I had this happen to me also. Tried reinstalling
everything to no avail. Everything worked fine until I added a second modem.
Same mfg and drivers. Had to switch to the windows Standard drivers. both
work fine.


"marc maze" <marcmaze@discussions.microsoft.com> wrote in message
news:443D0931-5303-48F3-B3DF-03F607E06C0B@microsoft.com...
> 2003 Standard Server, SP1, external approved fax/modem, running Terminal
> Services
>
> Using included MS Fax Services to send faxes only...not rec'g...
> Has been working fine over a year...can send faxes both locally from the
> Console at the Terminal Server, logged in as "administrator", also remote
> users can use the shared fax to send faxes when logged in...last several
> months...outgoing faxes not being sent...
>
> Procedure: start the send fax wizard....enter client phone
> number...select
> cover page...choose to send now...the wizard disappears from screen..the
> fax
> console windows shows up....no jobs in outgoing box...no dialog box
> showing
> fax is being sent...no response from modem...
>
> Event Error message:
> "Fax not submitted because connection could not be made to the fax
> service."
> Outbound event ID: 32091 Error: 1747
>
> Have done the following.....original ext. USB fax/modem USR 5633..had been
> working fine over a year....according to USR...not compatible with Server
> 2003...
> replaced with ext USR 5686, connected to COM2....can use Hyper Terminal to
> dial out just fine....
> No change
>
> Have uninstalled the Fax Services component from add/remove...reinstalled
> using the install CD....setup fax/printer via configuration setup...still
> cannot send fax...
>
> Any suggestions would be appreciated
>
> marc maze
 
Re: Faxing from 2003 server

Haven't tried that ......will do so and let you know...thanks for the
response...

marc maze

"AllenM" wrote:

> Are you using the manufacturers drivers? Try using the Windows Standard
> 56000 bps driver. I had this happen to me also. Tried reinstalling
> everything to no avail. Everything worked fine until I added a second modem.
> Same mfg and drivers. Had to switch to the windows Standard drivers. both
> work fine.
>
>
> "marc maze" <marcmaze@discussions.microsoft.com> wrote in message
> news:443D0931-5303-48F3-B3DF-03F607E06C0B@microsoft.com...
> > 2003 Standard Server, SP1, external approved fax/modem, running Terminal
> > Services
> >
> > Using included MS Fax Services to send faxes only...not rec'g...
> > Has been working fine over a year...can send faxes both locally from the
> > Console at the Terminal Server, logged in as "administrator", also remote
> > users can use the shared fax to send faxes when logged in...last several
> > months...outgoing faxes not being sent...
> >
> > Procedure: start the send fax wizard....enter client phone
> > number...select
> > cover page...choose to send now...the wizard disappears from screen..the
> > fax
> > console windows shows up....no jobs in outgoing box...no dialog box
> > showing
> > fax is being sent...no response from modem...
> >
> > Event Error message:
> > "Fax not submitted because connection could not be made to the fax
> > service."
> > Outbound event ID: 32091 Error: 1747
> >
> > Have done the following.....original ext. USB fax/modem USR 5633..had been
> > working fine over a year....according to USR...not compatible with Server
> > 2003...
> > replaced with ext USR 5686, connected to COM2....can use Hyper Terminal to
> > dial out just fine....
> > No change
> >
> > Have uninstalled the Fax Services component from add/remove...reinstalled
> > using the install CD....setup fax/printer via configuration setup...still
> > cannot send fax...
> >
> > Any suggestions would be appreciated
> >
> > marc maze
>
>
>
 
Re: Faxing from 2003 server

Tried "generic" modem drivers...still not sending faxes...
This Terminal Server set up only to send not recieve....as stated
previously, the send fax wizard completes...yet nothing show up in the
"Outgoing" queue in the Console window and the modem never dials out...

thanks again

"marc maze" wrote:

> Haven't tried that ......will do so and let you know...thanks for the
> response...
>
> marc maze
>
> "AllenM" wrote:
>
> > Are you using the manufacturers drivers? Try using the Windows Standard
> > 56000 bps driver. I had this happen to me also. Tried reinstalling
> > everything to no avail. Everything worked fine until I added a second modem.
> > Same mfg and drivers. Had to switch to the windows Standard drivers. both
> > work fine.
> >
> >
> > "marc maze" <marcmaze@discussions.microsoft.com> wrote in message
> > news:443D0931-5303-48F3-B3DF-03F607E06C0B@microsoft.com...
> > > 2003 Standard Server, SP1, external approved fax/modem, running Terminal
> > > Services
> > >
> > > Using included MS Fax Services to send faxes only...not rec'g...
> > > Has been working fine over a year...can send faxes both locally from the
> > > Console at the Terminal Server, logged in as "administrator", also remote
> > > users can use the shared fax to send faxes when logged in...last several
> > > months...outgoing faxes not being sent...
> > >
> > > Procedure: start the send fax wizard....enter client phone
> > > number...select
> > > cover page...choose to send now...the wizard disappears from screen..the
> > > fax
> > > console windows shows up....no jobs in outgoing box...no dialog box
> > > showing
> > > fax is being sent...no response from modem...
> > >
> > > Event Error message:
> > > "Fax not submitted because connection could not be made to the fax
> > > service."
> > > Outbound event ID: 32091 Error: 1747
> > >
> > > Have done the following.....original ext. USB fax/modem USR 5633..had been
> > > working fine over a year....according to USR...not compatible with Server
> > > 2003...
> > > replaced with ext USR 5686, connected to COM2....can use Hyper Terminal to
> > > dial out just fine....
> > > No change
> > >
> > > Have uninstalled the Fax Services component from add/remove...reinstalled
> > > using the install CD....setup fax/printer via configuration setup...still
> > > cannot send fax...
> > >
> > > Any suggestions would be appreciated
> > >
> > > marc maze
> >
> >
> >
 
Re: Faxing from 2003 server

So you tried the Windows Standard 56000bps drivers? What happens when you
test with a querry? Successful or fail?


"marc maze" <marcmaze@discussions.microsoft.com> wrote in message
news:2BF77BE7-0CF7-4CC5-995C-47C4006F0FAE@microsoft.com...
> Tried "generic" modem drivers...still not sending faxes...
> This Terminal Server set up only to send not recieve....as stated
> previously, the send fax wizard completes...yet nothing show up in the
> "Outgoing" queue in the Console window and the modem never dials out...
>
> thanks again
>
> "marc maze" wrote:
>
>> Haven't tried that ......will do so and let you know...thanks for the
>> response...
>>
>> marc maze
>>
>> "AllenM" wrote:
>>
>> > Are you using the manufacturers drivers? Try using the Windows Standard
>> > 56000 bps driver. I had this happen to me also. Tried reinstalling
>> > everything to no avail. Everything worked fine until I added a second
>> > modem.
>> > Same mfg and drivers. Had to switch to the windows Standard drivers.
>> > both
>> > work fine.
>> >
>> >
>> > "marc maze" <marcmaze@discussions.microsoft.com> wrote in message
>> > news:443D0931-5303-48F3-B3DF-03F607E06C0B@microsoft.com...
>> > > 2003 Standard Server, SP1, external approved fax/modem, running
>> > > Terminal
>> > > Services
>> > >
>> > > Using included MS Fax Services to send faxes only...not rec'g...
>> > > Has been working fine over a year...can send faxes both locally from
>> > > the
>> > > Console at the Terminal Server, logged in as "administrator", also
>> > > remote
>> > > users can use the shared fax to send faxes when logged in...last
>> > > several
>> > > months...outgoing faxes not being sent...
>> > >
>> > > Procedure: start the send fax wizard....enter client phone
>> > > number...select
>> > > cover page...choose to send now...the wizard disappears from
>> > > screen..the
>> > > fax
>> > > console windows shows up....no jobs in outgoing box...no dialog box
>> > > showing
>> > > fax is being sent...no response from modem...
>> > >
>> > > Event Error message:
>> > > "Fax not submitted because connection could not be made to the fax
>> > > service."
>> > > Outbound event ID: 32091 Error: 1747
>> > >
>> > > Have done the following.....original ext. USB fax/modem USR 5633..had
>> > > been
>> > > working fine over a year....according to USR...not compatible with
>> > > Server
>> > > 2003...
>> > > replaced with ext USR 5686, connected to COM2....can use Hyper
>> > > Terminal to
>> > > dial out just fine....
>> > > No change
>> > >
>> > > Have uninstalled the Fax Services component from
>> > > add/remove...reinstalled
>> > > using the install CD....setup fax/printer via configuration
>> > > setup...still
>> > > cannot send fax...
>> > >
>> > > Any suggestions would be appreciated
>> > >
>> > > marc maze
>> >
>> >
>> >
 
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