L
Lisa Moody
Guest
I have a client who is running :
The server is running MS Windows Server 2003 R2, Standard Edition, SP2
The MS Terminal Services licensing is Version 5.2 R2
We have a software app that uses SQL Anywhere for the backend and Microsoft
Access for the front end. We use UserDSN ODBC connections on this and on
our other terminal services installations and have not had any issues. With
this client, the data retrieval is behaving oddly, with sporadic data
returns. For example, there is a list of billing amounts and when they
first pull the screen, the whole list will show and then later when they go
to that screen, only some of the data will pull in and then other times,
none of the numbers will show. If they close the app and make a new db
connection then all the numbers show again.
Is there something in TS that we should be looking at to know if this is a
memory issue or if the connection to the ODBC is being affected in some way?
We're at a loss about what to check on the configuration because we have
other TS clients and nobody has had this situation. We also have straight
up client/server clients and local hosted clients and haven't seen this.
Any ideas of things to check?
Thanks,
Lisa
The server is running MS Windows Server 2003 R2, Standard Edition, SP2
The MS Terminal Services licensing is Version 5.2 R2
We have a software app that uses SQL Anywhere for the backend and Microsoft
Access for the front end. We use UserDSN ODBC connections on this and on
our other terminal services installations and have not had any issues. With
this client, the data retrieval is behaving oddly, with sporadic data
returns. For example, there is a list of billing amounts and when they
first pull the screen, the whole list will show and then later when they go
to that screen, only some of the data will pull in and then other times,
none of the numbers will show. If they close the app and make a new db
connection then all the numbers show again.
Is there something in TS that we should be looking at to know if this is a
memory issue or if the connection to the ODBC is being affected in some way?
We're at a loss about what to check on the configuration because we have
other TS clients and nobody has had this situation. We also have straight
up client/server clients and local hosted clients and haven't seen this.
Any ideas of things to check?
Thanks,
Lisa