Problems installing updates

  • Thread starter Thread starter Kaylor81
  • Start date Start date
K

Kaylor81

Guest
It won't install updates. Microsoft Windows Installer 3.1. I noticed that
someone else has the same problem. This is the log that was asked for.

[KB893803v2.log]
0.094:
================================================================================
0.094: 2007/07/28 21:36:31.828 (local)
0.094: c:\53a39e1beeb7885840e4bc82\UPDATE\update.exe (version 6.1.22.4)
0.094: Hotfix started with following command line: /quiet /norestart
0.391: ---- Old Information In The Registry ------
0.391: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
0.391: Destination:
0.391: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
0.391: Destination:
0.391: Source:c:\2a020faef897b2bb0776d3\update
0.391: Destination:
0.391: Source:c:\2a020faef897b2bb0776d3
0.391: Destination:
0.391: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
0.391: Destination:
0.391: Source:c:\2b645370d4f56dc772198544\update
0.391: Destination:
0.391: Source:c:\2b645370d4f56dc772198544
0.391: Destination:
0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
(6.1.22.4)
0.391: Destination:
0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update
0.391: Destination:
0.391: Source:c:\3f87587bb990b4b5e445763e7000face
0.391: Destination:
0.391: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
0.391: Destination:
0.391: Source:c:\8a8ff916507dc9f0c69994\update
0.391: Destination:
0.391: Source:c:\8a8ff916507dc9f0c69994
0.391: Destination:
0.391: Source:c:\20c396d52a1345af71\update
0.391: Destination:
0.391: Source:c:\20c396d52a1345af71
0.391: Destination:
0.391: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
0.391: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
0.391: Destination:
0.391: Source:c:\5da64da96d06adad558cf0dac562\update
0.391: Destination:
0.391: Source:c:\5da64da96d06adad558cf0dac562
0.391: Destination:
0.391: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
0.391: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
0.391: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
0.391: Destination:
0.391: Source:c:\d8c189f26e7ace79ee\update
0.391: Destination:
0.391: Source:c:\d8c189f26e7ace79ee
0.391: Destination:
0.391: ---- New Information In The Registry ------
0.391: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
0.391: Destination:
0.391: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
0.391: Destination:
0.391: Source:c:\2a020faef897b2bb0776d3\update
0.391: Destination:
0.391: Source:c:\2a020faef897b2bb0776d3
0.391: Destination:
0.391: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
0.391: Destination:
0.391: Source:c:\2b645370d4f56dc772198544\update
0.391: Destination:
0.391: Source:c:\2b645370d4f56dc772198544
0.391: Destination:
0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
(6.1.22.4)
0.391: Destination:
0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update
0.391: Destination:
0.391: Source:c:\3f87587bb990b4b5e445763e7000face
0.391: Destination:
0.391: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
0.391: Destination:
0.391: Source:c:\8a8ff916507dc9f0c69994\update
0.391: Destination:
0.391: Source:c:\8a8ff916507dc9f0c69994
0.391: Destination:
0.391: Source:c:\20c396d52a1345af71\update
0.391: Destination:
0.391: Source:c:\20c396d52a1345af71
0.391: Destination:
0.391: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
0.391: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
0.391: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
0.391: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
0.391: Destination:
0.391: Source:c:\5da64da96d06adad558cf0dac562\update
0.391: Destination:
0.391: Source:c:\5da64da96d06adad558cf0dac562
0.391: Destination:
0.391: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
0.391: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
0.391: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
0.391: Destination:
0.391: Source:c:\d8c189f26e7ace79ee\update
0.391: Destination:
0.391: Source:c:\d8c189f26e7ace79ee
0.391: Destination:
0.391: SetProductTypes: InfProductBuildType=BuildType.IP
0.407: SetAltOsLoaderPath: No section uses DirId 65701; done.
0.422: DoInstallation: FetchSourceURL for
c:\53a39e1beeb7885840e4bc82\update\update_wxp.inf failed
0.422: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
0.422: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
0.422: BuildCabinetManifest: update.url absent
0.422: Starting AnalyzeComponents
0.422: AnalyzePhaseZero used 0 ticks
0.422: No c:\windows\INF\updtblk.inf file.
0.422: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
0.422: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.235:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device ACPI\PNP0103\4&38462492&0
3.891:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_E2\3&B1BFB68&0&F0
4.047:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT
trusts inf c:\windows\inf\oem5.inf of device
PCI\VEN_8086&DEV_27A0&SUBSYS_00000000&REV_03\3&B1BFB68&0&00
4.766:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
trusts inf c:\windows\inf\oem7.inf of device
PCI\VEN_8086&DEV_27B9&SUBSYS_00000000&REV_02\3&B1BFB68&0&F8
5.063:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
trusts inf c:\windows\inf\oem9.inf of device
PCI\VEN_8086&DEV_27C8&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&E8
5.844:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
trusts inf c:\windows\inf\oem9.inf of device
PCI\VEN_8086&DEV_27C9&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&E9
6.094:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
trusts inf c:\windows\inf\oem9.inf of device
PCI\VEN_8086&DEV_27CA&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EA
6.297:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
trusts inf c:\windows\inf\oem9.inf of device
PCI\VEN_8086&DEV_27CB&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EB
6.469:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
trusts inf c:\windows\inf\oem9.inf of device
PCI\VEN_8086&DEV_27CC&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EF
6.625:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
trusts inf c:\windows\inf\oem7.inf of device
PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_02\3&B1BFB68&0&E0
6.782:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
trusts inf c:\windows\inf\oem7.inf of device
PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_02\3&B1BFB68&0&E1
6.985:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
trusts inf c:\windows\inf\oem7.inf of device
PCI\VEN_8086&DEV_27DA&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&FB
7.235:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT
trusts inf c:\windows\inf\oem10.inf of device
PCI\VEN_8086&DEV_27DF&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&F9
9.047: OEM file scan used 8625 ticks
9.110: AnalyzePhaseOne: used 8688 ticks
9.110: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.110: AnalyzeComponents: Hotpatching is disabled.
9.110: AnalyzePhaseTwo used 0 ticks
9.110: AnalyzePhaseThree used 0 ticks
9.110: AnalyzePhaseFive used 0 ticks
9.110: AnalyzePhaseSix used 0 ticks
9.110: AnalyzeComponents used 8688 ticks
9.110: Downloading 0 files
9.110: bPatchMode = FALSE
9.110: Inventory complete: ReturnStatus=0, 8688 ticks
9.110: Num Ticks for invent : 8688
9.110: Conditional load of section MSI.Reg.Install.Condition succeeded
9.110: Allocation size of drive C: is 4096 bytes, free space = 15361822720
bytes
9.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
9.125: Drive C: free 14650MB req: 5MB w/uninstall: NOT CALCULATED.
9.125: CabinetBuild complete
9.125: Num Ticks for Cabinet build : 15
9.125: DynamicStrings section not defined or empty.
9.125: FileInUse:: need to restart already, turn off
9.125: FileInUse:: Add to list - Service Name: msiserver
9.125: In order to successfully complete this installation, the following
services will automatically be stopped and restarted.
9.125: Windows Installer.
11.125: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
11.313: Num Ticks for Backup : 2188
11.860: Num Ticks for creating uninst inf : 547
11.860: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
11.860: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
11.875: Copied file: C:\WINDOWS\system32\spmsg.dll
11.891: PFE2: Not avoiding Per File Exceptions.
11.922: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
11.922: GetCatVersion: C:\WINDOWS\KB893803v2_wxp.cat has version of 0, this
may indicate error converting version string.
12.250: Copied file: C:\WINDOWS\system32\msi.dll
12.297: Copied file: C:\WINDOWS\system32\msiexec.exe
12.344: Copied file: C:\WINDOWS\system32\msihnd.dll
12.454: Copied file: C:\WINDOWS\system32\msimsg.dll
12.485: Copied file: C:\WINDOWS\system32\msisip.dll
12.485: DoInstallation: Installing assemblies with source root path:
c:\53a39e1beeb7885840e4bc82\
12.485: Num Ticks for Copying files : 625
12.547: Num Ticks for Reg update and deleting 0 size files : 62
12.547: ---- Old Information In The Registry ------
12.547: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
12.547: Destination:
12.563: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
12.563: Destination:
12.563: Source:c:\2a020faef897b2bb0776d3\update
12.563: Destination:
12.563: Source:c:\2a020faef897b2bb0776d3
12.563: Destination:
12.563: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
12.563: Destination:
12.563: Source:c:\2b645370d4f56dc772198544\update
12.563: Destination:
12.563: Source:c:\2b645370d4f56dc772198544
12.563: Destination:
12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
(6.1.22.4)
12.563: Destination:
12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update
12.563: Destination:
12.563: Source:c:\3f87587bb990b4b5e445763e7000face
12.563: Destination:
12.563: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
12.563: Destination:
12.563: Source:c:\8a8ff916507dc9f0c69994\update
12.563: Destination:
12.563: Source:c:\8a8ff916507dc9f0c69994
12.563: Destination:
12.563: Source:c:\20c396d52a1345af71\update
12.563: Destination:
12.563: Source:c:\20c396d52a1345af71
12.563: Destination:
12.563: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
12.563: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
12.563: Destination:
12.563: Source:c:\5da64da96d06adad558cf0dac562\update
12.563: Destination:
12.563: Source:c:\5da64da96d06adad558cf0dac562
12.563: Destination:
12.563: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
12.563: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
12.563: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
12.563: Destination:
12.563: Source:c:\d8c189f26e7ace79ee\update
12.563: Destination:
12.563: Source:c:\d8c189f26e7ace79ee
12.563: Destination:
12.563: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
12.563: Destination:
12.563: ---- New Information In The Registry ------
12.563: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
12.563: Destination:
12.563: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
12.563: Destination:
12.563: Source:c:\2a020faef897b2bb0776d3\update
12.563: Destination:
12.563: Source:c:\2a020faef897b2bb0776d3
12.563: Destination:
12.563: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
12.563: Destination:
12.563: Source:c:\2b645370d4f56dc772198544\update
12.563: Destination:
12.563: Source:c:\2b645370d4f56dc772198544
12.563: Destination:
12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
(6.1.22.4)
12.563: Destination:
12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update
12.563: Destination:
12.563: Source:c:\3f87587bb990b4b5e445763e7000face
12.563: Destination:
12.563: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
12.563: Destination:
12.563: Source:c:\8a8ff916507dc9f0c69994\update
12.563: Destination:
12.563: Source:c:\8a8ff916507dc9f0c69994
12.563: Destination:
12.563: Source:c:\20c396d52a1345af71\update
12.563: Destination:
12.563: Source:c:\20c396d52a1345af71
12.563: Destination:
12.563: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
12.563: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
12.563: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
12.563: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
12.563: Destination:
12.563: Source:c:\5da64da96d06adad558cf0dac562\update
12.563: Destination:
12.563: Source:c:\5da64da96d06adad558cf0dac562
12.563: Destination:
12.563: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
12.563: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
12.563: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
12.563: Destination:
12.563: Source:c:\d8c189f26e7ace79ee\update
12.563: Destination:
12.563: Source:c:\d8c189f26e7ace79ee
12.563: Destination:
12.563: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
12.563: Destination:
13.641: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
no-delay replaced; reboot is required.
13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
no-delay replaced; reboot is required.
13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
no-delay replaced; reboot is required.
13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
no-delay replaced; reboot is required.
13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
no-delay replaced; reboot is required.
13.641: DoInstallation: A reboot is required to complete the installation of
one or more files.
13.641: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
13.672: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
 
Re: Problems installing updates

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Kaylor81 wrote:
> It won't install updates. Microsoft Windows Installer 3.1. I noticed
> that
> someone else has the same problem. This is the log that was asked for.
<snip>
 
Re: Problems installing updates

This log, as far as it goes, shows a successful installation of Windows
Installer 3.1
BUT, it's dated:

> 0.094: 2007/07/28 <-------- ?

If there's more to the log, as in entries from 2008, please post it.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Kaylor81 wrote:

> It won't install updates. Microsoft Windows Installer 3.1. I noticed that
> someone else has the same problem. This is the log that was asked for.
>
> [KB893803v2.log]
> 0.094:
> ================================================================================
> 0.094: 2007/07/28 21:36:31.828 (local)
> 0.094: c:\53a39e1beeb7885840e4bc82\UPDATE\update.exe (version 6.1.22.4)
> 0.094: Hotfix started with following command line: /quiet /norestart
> 0.391: ---- Old Information In The Registry ------
> 0.391: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\2a020faef897b2bb0776d3\update
> 0.391: Destination:
> 0.391: Source:c:\2a020faef897b2bb0776d3
> 0.391: Destination:
> 0.391: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
> 0.391: Destination:
> 0.391: Source:c:\2b645370d4f56dc772198544\update
> 0.391: Destination:
> 0.391: Source:c:\2b645370d4f56dc772198544
> 0.391: Destination:
> 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
> (6.1.22.4)
> 0.391: Destination:
> 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update
> 0.391: Destination:
> 0.391: Source:c:\3f87587bb990b4b5e445763e7000face
> 0.391: Destination:
> 0.391: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\8a8ff916507dc9f0c69994\update
> 0.391: Destination:
> 0.391: Source:c:\8a8ff916507dc9f0c69994
> 0.391: Destination:
> 0.391: Source:c:\20c396d52a1345af71\update
> 0.391: Destination:
> 0.391: Source:c:\20c396d52a1345af71
> 0.391: Destination:
> 0.391: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
> 0.391: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
> 0.391: Destination:
> 0.391: Source:c:\5da64da96d06adad558cf0dac562\update
> 0.391: Destination:
> 0.391: Source:c:\5da64da96d06adad558cf0dac562
> 0.391: Destination:
> 0.391: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
> 0.391: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
> 0.391: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\d8c189f26e7ace79ee\update
> 0.391: Destination:
> 0.391: Source:c:\d8c189f26e7ace79ee
> 0.391: Destination:
> 0.391: ---- New Information In The Registry ------
> 0.391: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\2a020faef897b2bb0776d3\update
> 0.391: Destination:
> 0.391: Source:c:\2a020faef897b2bb0776d3
> 0.391: Destination:
> 0.391: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
> 0.391: Destination:
> 0.391: Source:c:\2b645370d4f56dc772198544\update
> 0.391: Destination:
> 0.391: Source:c:\2b645370d4f56dc772198544
> 0.391: Destination:
> 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
> (6.1.22.4)
> 0.391: Destination:
> 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update
> 0.391: Destination:
> 0.391: Source:c:\3f87587bb990b4b5e445763e7000face
> 0.391: Destination:
> 0.391: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\8a8ff916507dc9f0c69994\update
> 0.391: Destination:
> 0.391: Source:c:\8a8ff916507dc9f0c69994
> 0.391: Destination:
> 0.391: Source:c:\20c396d52a1345af71\update
> 0.391: Destination:
> 0.391: Source:c:\20c396d52a1345af71
> 0.391: Destination:
> 0.391: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
> 0.391: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
> 0.391: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
> 0.391: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
> 0.391: Destination:
> 0.391: Source:c:\5da64da96d06adad558cf0dac562\update
> 0.391: Destination:
> 0.391: Source:c:\5da64da96d06adad558cf0dac562
> 0.391: Destination:
> 0.391: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
> 0.391: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
> 0.391: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
> 0.391: Destination:
> 0.391: Source:c:\d8c189f26e7ace79ee\update
> 0.391: Destination:
> 0.391: Source:c:\d8c189f26e7ace79ee
> 0.391: Destination:
> 0.391: SetProductTypes: InfProductBuildType=BuildType.IP
> 0.407: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 0.422: DoInstallation: FetchSourceURL for
> c:\53a39e1beeb7885840e4bc82\update\update_wxp.inf failed
> 0.422: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 0.422: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 0.422: BuildCabinetManifest: update.url absent
> 0.422: Starting AnalyzeComponents
> 0.422: AnalyzePhaseZero used 0 ticks
> 0.422: No c:\windows\INF\updtblk.inf file.
> 0.422: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 0.422: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 1.235:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
> trusts inf c:\windows\inf\oem0.inf of device ACPI\PNP0103\4&38462492&0
> 3.891:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
> trusts inf c:\windows\inf\oem0.inf of device
> PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_E2\3&B1BFB68&0&F0
> 4.047:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT
> trusts inf c:\windows\inf\oem5.inf of device
> PCI\VEN_8086&DEV_27A0&SUBSYS_00000000&REV_03\3&B1BFB68&0&00
> 4.766:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> trusts inf c:\windows\inf\oem7.inf of device
> PCI\VEN_8086&DEV_27B9&SUBSYS_00000000&REV_02\3&B1BFB68&0&F8
> 5.063:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> trusts inf c:\windows\inf\oem9.inf of device
> PCI\VEN_8086&DEV_27C8&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&E8
> 5.844:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> trusts inf c:\windows\inf\oem9.inf of device
> PCI\VEN_8086&DEV_27C9&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&E9
> 6.094:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> trusts inf c:\windows\inf\oem9.inf of device
> PCI\VEN_8086&DEV_27CA&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EA
> 6.297:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> trusts inf c:\windows\inf\oem9.inf of device
> PCI\VEN_8086&DEV_27CB&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EB
> 6.469:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> trusts inf c:\windows\inf\oem9.inf of device
> PCI\VEN_8086&DEV_27CC&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EF
> 6.625:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> trusts inf c:\windows\inf\oem7.inf of device
> PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_02\3&B1BFB68&0&E0
> 6.782:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> trusts inf c:\windows\inf\oem7.inf of device
> PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_02\3&B1BFB68&0&E1
> 6.985:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> trusts inf c:\windows\inf\oem7.inf of device
> PCI\VEN_8086&DEV_27DA&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&FB
> 7.235:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT
> trusts inf c:\windows\inf\oem10.inf of device
> PCI\VEN_8086&DEV_27DF&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&F9
> 9.047: OEM file scan used 8625 ticks
> 9.110: AnalyzePhaseOne: used 8688 ticks
> 9.110: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 9.110: AnalyzeComponents: Hotpatching is disabled.
> 9.110: AnalyzePhaseTwo used 0 ticks
> 9.110: AnalyzePhaseThree used 0 ticks
> 9.110: AnalyzePhaseFive used 0 ticks
> 9.110: AnalyzePhaseSix used 0 ticks
> 9.110: AnalyzeComponents used 8688 ticks
> 9.110: Downloading 0 files
> 9.110: bPatchMode = FALSE
> 9.110: Inventory complete: ReturnStatus=0, 8688 ticks
> 9.110: Num Ticks for invent : 8688
> 9.110: Conditional load of section MSI.Reg.Install.Condition succeeded
> 9.110: Allocation size of drive C: is 4096 bytes, free space = 15361822720
> bytes
> 9.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 9.125: Drive C: free 14650MB req: 5MB w/uninstall: NOT CALCULATED.
> 9.125: CabinetBuild complete
> 9.125: Num Ticks for Cabinet build : 15
> 9.125: DynamicStrings section not defined or empty.
> 9.125: FileInUse:: need to restart already, turn off
> 9.125: FileInUse:: Add to list - Service Name: msiserver
> 9.125: In order to successfully complete this installation, the following
> services will automatically be stopped and restarted.
> 9.125: Windows Installer.
> 11.125: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 11.313: Num Ticks for Backup : 2188
> 11.860: Num Ticks for creating uninst inf : 547
> 11.860: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> 11.860: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 11.875: Copied file: C:\WINDOWS\system32\spmsg.dll
> 11.891: PFE2: Not avoiding Per File Exceptions.
> 11.922: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
> 11.922: GetCatVersion: C:\WINDOWS\KB893803v2_wxp.cat has version of 0, this
> may indicate error converting version string.
> 12.250: Copied file: C:\WINDOWS\system32\msi.dll
> 12.297: Copied file: C:\WINDOWS\system32\msiexec.exe
> 12.344: Copied file: C:\WINDOWS\system32\msihnd.dll
> 12.454: Copied file: C:\WINDOWS\system32\msimsg.dll
> 12.485: Copied file: C:\WINDOWS\system32\msisip.dll
> 12.485: DoInstallation: Installing assemblies with source root path:
> c:\53a39e1beeb7885840e4bc82\
> 12.485: Num Ticks for Copying files : 625
> 12.547: Num Ticks for Reg update and deleting 0 size files : 62
> 12.547: ---- Old Information In The Registry ------
> 12.547: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
> 12.547: Destination:
> 12.563: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
> 12.563: Destination:
> 12.563: Source:c:\2a020faef897b2bb0776d3\update
> 12.563: Destination:
> 12.563: Source:c:\2a020faef897b2bb0776d3
> 12.563: Destination:
> 12.563: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
> 12.563: Destination:
> 12.563: Source:c:\2b645370d4f56dc772198544\update
> 12.563: Destination:
> 12.563: Source:c:\2b645370d4f56dc772198544
> 12.563: Destination:
> 12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
> (6.1.22.4)
> 12.563: Destination:
> 12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update
> 12.563: Destination:
> 12.563: Source:c:\3f87587bb990b4b5e445763e7000face
> 12.563: Destination:
> 12.563: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
> 12.563: Destination:
> 12.563: Source:c:\8a8ff916507dc9f0c69994\update
> 12.563: Destination:
> 12.563: Source:c:\8a8ff916507dc9f0c69994
> 12.563: Destination:
> 12.563: Source:c:\20c396d52a1345af71\update
> 12.563: Destination:
> 12.563: Source:c:\20c396d52a1345af71
> 12.563: Destination:
> 12.563: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
> 12.563: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
> 12.563: Destination:
> 12.563: Source:c:\5da64da96d06adad558cf0dac562\update
> 12.563: Destination:
> 12.563: Source:c:\5da64da96d06adad558cf0dac562
> 12.563: Destination:
> 12.563: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
> 12.563: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
> 12.563: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
> 12.563: Destination:
> 12.563: Source:c:\d8c189f26e7ace79ee\update
> 12.563: Destination:
> 12.563: Source:c:\d8c189f26e7ace79ee
> 12.563: Destination:
> 12.563: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
> 12.563: Destination:
> 12.563: ---- New Information In The Registry ------
> 12.563: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
> 12.563: Destination:
> 12.563: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
> 12.563: Destination:
> 12.563: Source:c:\2a020faef897b2bb0776d3\update
> 12.563: Destination:
> 12.563: Source:c:\2a020faef897b2bb0776d3
> 12.563: Destination:
> 12.563: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
> 12.563: Destination:
> 12.563: Source:c:\2b645370d4f56dc772198544\update
> 12.563: Destination:
> 12.563: Source:c:\2b645370d4f56dc772198544
> 12.563: Destination:
> 12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
> (6.1.22.4)
> 12.563: Destination:
> 12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update
> 12.563: Destination:
> 12.563: Source:c:\3f87587bb990b4b5e445763e7000face
> 12.563: Destination:
> 12.563: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
> 12.563: Destination:
> 12.563: Source:c:\8a8ff916507dc9f0c69994\update
> 12.563: Destination:
> 12.563: Source:c:\8a8ff916507dc9f0c69994
> 12.563: Destination:
> 12.563: Source:c:\20c396d52a1345af71\update
> 12.563: Destination:
> 12.563: Source:c:\20c396d52a1345af71
> 12.563: Destination:
> 12.563: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
> 12.563: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
> 12.563: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
> 12.563: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
> 12.563: Destination:
> 12.563: Source:c:\5da64da96d06adad558cf0dac562\update
> 12.563: Destination:
> 12.563: Source:c:\5da64da96d06adad558cf0dac562
> 12.563: Destination:
> 12.563: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
> 12.563: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
> 12.563: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
> 12.563: Destination:
> 12.563: Source:c:\d8c189f26e7ace79ee\update
> 12.563: Destination:
> 12.563: Source:c:\d8c189f26e7ace79ee
> 12.563: Destination:
> 12.563: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
> 12.563: Destination:
> 13.641: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
> no-delay replaced; reboot is required.
> 13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
> no-delay replaced; reboot is required.
> 13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
> no-delay replaced; reboot is required.
> 13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
> no-delay replaced; reboot is required.
> 13.641: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
> no-delay replaced; reboot is required.
> 13.641: DoInstallation: A reboot is required to complete the installation of
> one or more files.
> 13.641: UpdateSpUpdSvcInf: Source
> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
> 13.672: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
>
 
Re: Problems installing updates

That is the whole log. I had to reinstall windows XP. If it is already
installed how do I get it to skip that update and not try to keep installing
it?

"MowGreen [MVP]" wrote:

> This log, as far as it goes, shows a successful installation of Windows
> Installer 3.1
> BUT, it's dated:
>
> > 0.094: 2007/07/28 <-------- ?
>
> If there's more to the log, as in entries from 2008, please post it.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Kaylor81 wrote:
>
> > It won't install updates. Microsoft Windows Installer 3.1. I noticed that
> > someone else has the same problem. This is the log that was asked for.
> >
> > [KB893803v2.log]
> > 0.094:
> > ================================================================================
> > 0.094: 2007/07/28 21:36:31.828 (local)
> > 0.094: c:\53a39e1beeb7885840e4bc82\UPDATE\update.exe (version 6.1.22.4)
> > 0.094: Hotfix started with following command line: /quiet /norestart
> > 0.391: ---- Old Information In The Registry ------
> > 0.391: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\2a020faef897b2bb0776d3\update
> > 0.391: Destination:
> > 0.391: Source:c:\2a020faef897b2bb0776d3
> > 0.391: Destination:
> > 0.391: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
> > 0.391: Destination:
> > 0.391: Source:c:\2b645370d4f56dc772198544\update
> > 0.391: Destination:
> > 0.391: Source:c:\2b645370d4f56dc772198544
> > 0.391: Destination:
> > 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
> > (6.1.22.4)
> > 0.391: Destination:
> > 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update
> > 0.391: Destination:
> > 0.391: Source:c:\3f87587bb990b4b5e445763e7000face
> > 0.391: Destination:
> > 0.391: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\8a8ff916507dc9f0c69994\update
> > 0.391: Destination:
> > 0.391: Source:c:\8a8ff916507dc9f0c69994
> > 0.391: Destination:
> > 0.391: Source:c:\20c396d52a1345af71\update
> > 0.391: Destination:
> > 0.391: Source:c:\20c396d52a1345af71
> > 0.391: Destination:
> > 0.391: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
> > 0.391: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
> > 0.391: Destination:
> > 0.391: Source:c:\5da64da96d06adad558cf0dac562\update
> > 0.391: Destination:
> > 0.391: Source:c:\5da64da96d06adad558cf0dac562
> > 0.391: Destination:
> > 0.391: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
> > 0.391: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
> > 0.391: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\d8c189f26e7ace79ee\update
> > 0.391: Destination:
> > 0.391: Source:c:\d8c189f26e7ace79ee
> > 0.391: Destination:
> > 0.391: ---- New Information In The Registry ------
> > 0.391: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\2a020faef897b2bb0776d3\update
> > 0.391: Destination:
> > 0.391: Source:c:\2a020faef897b2bb0776d3
> > 0.391: Destination:
> > 0.391: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
> > 0.391: Destination:
> > 0.391: Source:c:\2b645370d4f56dc772198544\update
> > 0.391: Destination:
> > 0.391: Source:c:\2b645370d4f56dc772198544
> > 0.391: Destination:
> > 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
> > (6.1.22.4)
> > 0.391: Destination:
> > 0.391: Source:c:\3f87587bb990b4b5e445763e7000face\update
> > 0.391: Destination:
> > 0.391: Source:c:\3f87587bb990b4b5e445763e7000face
> > 0.391: Destination:
> > 0.391: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\8a8ff916507dc9f0c69994\update
> > 0.391: Destination:
> > 0.391: Source:c:\8a8ff916507dc9f0c69994
> > 0.391: Destination:
> > 0.391: Source:c:\20c396d52a1345af71\update
> > 0.391: Destination:
> > 0.391: Source:c:\20c396d52a1345af71
> > 0.391: Destination:
> > 0.391: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
> > 0.391: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
> > 0.391: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
> > 0.391: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
> > 0.391: Destination:
> > 0.391: Source:c:\5da64da96d06adad558cf0dac562\update
> > 0.391: Destination:
> > 0.391: Source:c:\5da64da96d06adad558cf0dac562
> > 0.391: Destination:
> > 0.391: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
> > 0.391: Destination:C:\WINDOWS\system32\cryptsvc.dll (5.1.2600.2180)
> > 0.391: Source:c:\d8c189f26e7ace79ee\update\updspapi.dll (6.2.29.0)
> > 0.391: Destination:
> > 0.391: Source:c:\d8c189f26e7ace79ee\update
> > 0.391: Destination:
> > 0.391: Source:c:\d8c189f26e7ace79ee
> > 0.391: Destination:
> > 0.391: SetProductTypes: InfProductBuildType=BuildType.IP
> > 0.407: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 0.422: DoInstallation: FetchSourceURL for
> > c:\53a39e1beeb7885840e4bc82\update\update_wxp.inf failed
> > 0.422: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> > 0.422: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 0.422: BuildCabinetManifest: update.url absent
> > 0.422: Starting AnalyzeComponents
> > 0.422: AnalyzePhaseZero used 0 ticks
> > 0.422: No c:\windows\INF\updtblk.inf file.
> > 0.422: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 0.422: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 1.235:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
> > trusts inf c:\windows\inf\oem0.inf of device ACPI\PNP0103\4&38462492&0
> > 3.891:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
> > trusts inf c:\windows\inf\oem0.inf of device
> > PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_E2\3&B1BFB68&0&F0
> > 4.047:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT
> > trusts inf c:\windows\inf\oem5.inf of device
> > PCI\VEN_8086&DEV_27A0&SUBSYS_00000000&REV_03\3&B1BFB68&0&00
> > 4.766:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> > trusts inf c:\windows\inf\oem7.inf of device
> > PCI\VEN_8086&DEV_27B9&SUBSYS_00000000&REV_02\3&B1BFB68&0&F8
> > 5.063:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> > trusts inf c:\windows\inf\oem9.inf of device
> > PCI\VEN_8086&DEV_27C8&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&E8
> > 5.844:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> > trusts inf c:\windows\inf\oem9.inf of device
> > PCI\VEN_8086&DEV_27C9&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&E9
> > 6.094:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> > trusts inf c:\windows\inf\oem9.inf of device
> > PCI\VEN_8086&DEV_27CA&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EA
> > 6.297:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> > trusts inf c:\windows\inf\oem9.inf of device
> > PCI\VEN_8086&DEV_27CB&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EB
> > 6.469:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> > trusts inf c:\windows\inf\oem9.inf of device
> > PCI\VEN_8086&DEV_27CC&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&EF
> > 6.625:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> > trusts inf c:\windows\inf\oem7.inf of device
> > PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_02\3&B1BFB68&0&E0
> > 6.782:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> > trusts inf c:\windows\inf\oem7.inf of device
> > PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_02\3&B1BFB68&0&E1
> > 6.985:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
> > trusts inf c:\windows\inf\oem7.inf of device
> > PCI\VEN_8086&DEV_27DA&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&FB
> > 7.235:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT
> > trusts inf c:\windows\inf\oem10.inf of device
> > PCI\VEN_8086&DEV_27DF&SUBSYS_30BB103C&REV_02\3&B1BFB68&0&F9
> > 9.047: OEM file scan used 8625 ticks
> > 9.110: AnalyzePhaseOne: used 8688 ticks
> > 9.110: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 9.110: AnalyzeComponents: Hotpatching is disabled.
> > 9.110: AnalyzePhaseTwo used 0 ticks
> > 9.110: AnalyzePhaseThree used 0 ticks
> > 9.110: AnalyzePhaseFive used 0 ticks
> > 9.110: AnalyzePhaseSix used 0 ticks
> > 9.110: AnalyzeComponents used 8688 ticks
> > 9.110: Downloading 0 files
> > 9.110: bPatchMode = FALSE
> > 9.110: Inventory complete: ReturnStatus=0, 8688 ticks
> > 9.110: Num Ticks for invent : 8688
> > 9.110: Conditional load of section MSI.Reg.Install.Condition succeeded
> > 9.110: Allocation size of drive C: is 4096 bytes, free space = 15361822720
> > bytes
> > 9.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> > 9.125: Drive C: free 14650MB req: 5MB w/uninstall: NOT CALCULATED.
> > 9.125: CabinetBuild complete
> > 9.125: Num Ticks for Cabinet build : 15
> > 9.125: DynamicStrings section not defined or empty.
> > 9.125: FileInUse:: need to restart already, turn off
> > 9.125: FileInUse:: Add to list - Service Name: msiserver
> > 9.125: In order to successfully complete this installation, the following
> > services will automatically be stopped and restarted.
> > 9.125: Windows Installer.
> > 11.125: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 11.313: Num Ticks for Backup : 2188
> > 11.860: Num Ticks for creating uninst inf : 547
> > 11.860: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> > 11.860: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 11.875: Copied file: C:\WINDOWS\system32\spmsg.dll
> > 11.891: PFE2: Not avoiding Per File Exceptions.
> > 11.922: GetCatVersion: Failed to retrieve version information from
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
> > 11.922: GetCatVersion: C:\WINDOWS\KB893803v2_wxp.cat has version of 0, this
> > may indicate error converting version string.
> > 12.250: Copied file: C:\WINDOWS\system32\msi.dll
> > 12.297: Copied file: C:\WINDOWS\system32\msiexec.exe
> > 12.344: Copied file: C:\WINDOWS\system32\msihnd.dll
> > 12.454: Copied file: C:\WINDOWS\system32\msimsg.dll
> > 12.485: Copied file: C:\WINDOWS\system32\msisip.dll
> > 12.485: DoInstallation: Installing assemblies with source root path:
> > c:\53a39e1beeb7885840e4bc82\
> > 12.485: Num Ticks for Copying files : 625
> > 12.547: Num Ticks for Reg update and deleting 0 size files : 62
> > 12.547: ---- Old Information In The Registry ------
> > 12.547: Source:c:\2a020faef897b2bb0776d3\update\update.exe (6.2.29.0)
> > 12.547: Destination:
> > 12.563: Source:c:\2a020faef897b2bb0776d3\update\updspapi.dll (6.2.29.0)
> > 12.563: Destination:
> > 12.563: Source:c:\2a020faef897b2bb0776d3\update
> > 12.563: Destination:
> > 12.563: Source:c:\2a020faef897b2bb0776d3
> > 12.563: Destination:
> > 12.563: Source:c:\2b645370d4f56dc772198544\update\updspapi.dll (6.1.22.4)
> > 12.563: Destination:
> > 12.563: Source:c:\2b645370d4f56dc772198544\update
> > 12.563: Destination:
> > 12.563: Source:c:\2b645370d4f56dc772198544
> > 12.563: Destination:
> > 12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update\updspapi.dll
> > (6.1.22.4)
> > 12.563: Destination:
> > 12.563: Source:c:\3f87587bb990b4b5e445763e7000face\update
> > 12.563: Destination:
> > 12.563: Source:c:\3f87587bb990b4b5e445763e7000face
> > 12.563: Destination:
> > 12.563: Source:c:\8a8ff916507dc9f0c69994\update\updspapi.dll (6.2.29.0)
> > 12.563: Destination:
> > 12.563: Source:c:\8a8ff916507dc9f0c69994\update
> > 12.563: Destination:
> > 12.563: Source:c:\8a8ff916507dc9f0c69994
> > 12.563: Destination:
> > 12.563: Source:c:\20c396d52a1345af71\update
> > 12.563: Destination:
> > 12.563: Source:c:\20c396d52a1345af71
> > 12.563: Destination:
> > 12.563: Source:C:\WINDOWS\system32\SET56.tmp (2001.12.4414.311)
> > 12.563: Destination:C:\WINDOWS\system32\xolehlp.dll (2001.12.4414.258)
> > 12.563: Source:C:\WINDOWS\system32\SET57.tmp (2001.12.4414.311)
> > 12.563: Destination:C:\WINDOWS\system32\mtxoci.dll (2001.12.4414.258)
> > 12.563: Source:C:\WINDOWS\system32\SET58.tmp (2001.12.4414.311)
> > 12.563: Destination:C:\WINDOWS\system32\mtxclu.dll (2001.12.4414.258)
> > 12.563: Source:C:\WINDOWS\system32\SET5A.tmp (2001.12.4414.311)
> > 12.563: Destination:C:\WINDOWS\system32\msdtctm.dll (2001.12.4414.258)
> > 12.563: Source:C:\WINDOWS\system32\SET5B.tmp (2001.12.4414.311)
> > 12.563: Destination:C:\WINDOWS\system32\msdtcprx.dll (2001.12.4414.258)
> > 12.563: Source:c:\5da64da96d06adad558cf0dac562\update\msocust.dll
> > 12.563: Destination:
> > 12.563: Source:c:\5da64da96d06adad558cf0dac562\update
> > 12.563: Destination:
> > 12.563: Source:c:\5da64da96d06adad558cf0dac562
> > 12.563: Destination:
> > 12.563: Source:C:\WINDOWS\system32\SET6F.tmp (5.1.2600.2845)
 
Re: Problems installing updates

Repost:

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.


Kaylor81 wrote:
> That is the whole log. I had to reinstall windows XP. If it is already
> installed how do I get it to skip that update and not try to keep
> installing
> it?
>
> "MowGreen [MVP]" wrote:
>
>> This log, as far as it goes, shows a successful installation of Windows
>> Installer 3.1
>> BUT, it's dated:
>>
>>> 0.094: 2007/07/28 <-------- ?
>>
>> If there's more to the log, as in entries from 2008, please post it.
>>
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> Kaylor81 wrote:
>>
>>> It won't install updates. Microsoft Windows Installer 3.1. I noticed
>>> that
>>> someone else has the same problem. This is the log that was asked for.
<snip>
 
Re: Problems installing updates

Read the KB article PABear posted.
Windows Installer can *NOT* be skipped as no Security updates will
install without it.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


PA Bear [MS MVP] wrote:
> Repost:
>
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you repair a Windows XP
> installation:
> http://support.microsoft.com/kb/943144
>
> NB: Also applies to clean installs, upgrade installs, and Recovery
> installs.
>
>
> Kaylor81 wrote:
>
>> That is the whole log. I had to reinstall windows XP. If it is already
>> installed how do I get it to skip that update and not try to keep
>> installing
>> it?
>>
>> "MowGreen [MVP]" wrote:
>>
>>> This log, as far as it goes, shows a successful installation of Windows
>>> Installer 3.1
>>> BUT, it's dated:
>>>
>>>> 0.094: 2007/07/28 <-------- ?
>>>
>>>
>>> If there's more to the log, as in entries from 2008, please post it.
>>>
>>>
>>> MowGreen [MVP 2003-2008]
>>> ===============
>>> *-343-* FDNY
>>> Never Forgotten
>>> ===============
>>>
>>>
>>> Kaylor81 wrote:
>>>
>>>> It won't install updates. Microsoft Windows Installer 3.1. I noticed
>>>> that
>>>> someone else has the same problem. This is the log that was asked for.
>
> <snip>
 

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