printer going offline every now & then

[Stingray]

I have installed a network printer driver on my terminal server but the
problem is that every now & then the network printer shows offline & i have
to either restart the print spooler two times or restart my terminal server
to make it work again, i have tried reinstalling the printer driver but it
dont work.
I am using Terminal server of Windows 2003 & the Network printer of NRG.

regards

 

[Hank Arnold (MVP)]

Re: printer going offline every now & then

Stingray wrote:
> I have installed a network printer driver on my terminal server but the
> problem is that every now & then the network printer shows offline & i have
> to either restart the print spooler two times or restart my terminal server
> to make it work again, i have tried reinstalling the printer driver but it
> dont work.
> I am using Terminal server of Windows 2003 & the Network printer of NRG.
>
> regards
>
>

Vendor and model of printer? I'm not familiar with "NRG". 99.99% of
printing problems on TS are due to printer drivers that are not TS
compatible.... HP, for example, has a list of printers and the drivers
supported under TS.

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

 

[Jack Read]

Re: printer going offline every now & then

Hey,

I have the exact same issue right now... we're using a Konica Minolta Di450
and it keeps going "offline" to our terminal services.

"Hank Arnold (MVP)" wrote:

> Stingray wrote:
> > I have installed a network printer driver on my terminal server but the
> > problem is that every now & then the network printer shows offline & i have
> > to either restart the print spooler two times or restart my terminal server
> > to make it work again, i have tried reinstalling the printer driver but it
> > dont work.
> > I am using Terminal server of Windows 2003 & the Network printer of NRG.
> >
> > regards
> >
> >
>
> Vendor and model of printer? I'm not familiar with "NRG". 99.99% of
> printing problems on TS are due to printer drivers that are not TS
> compatible.... HP, for example, has a list of printers and the drivers
> supported under TS.
>
> --
>
> Regards,
> Hank Arnold
> Microsoft MVP
> Windows Server - Directory Services
>

 

[Jack Read]

Re: printer going offline every now & then

After doing some research... it looks like it could be a problem with having
SNMP enabled on the port but not the printer... does that sound right? could
that cause the printer to appear offline if it wasn't sending SNMP requests
to the server?

"Jack Read" wrote:

> Hey,
>
> I have the exact same issue right now... we're using a Konica Minolta Di450
> and it keeps going "offline" to our terminal services.
>
> "Hank Arnold (MVP)" wrote:
>
> > Stingray wrote:
> > > I have installed a network printer driver on my terminal server but the
> > > problem is that every now & then the network printer shows offline & i have
> > > to either restart the print spooler two times or restart my terminal server
> > > to make it work again, i have tried reinstalling the printer driver but it
> > > dont work.
> > > I am using Terminal server of Windows 2003 & the Network printer of NRG.
> > >
> > > regards
> > >
> > >
> >
> > Vendor and model of printer? I'm not familiar with "NRG". 99.99% of
> > printing problems on TS are due to printer drivers that are not TS
> > compatible.... HP, for example, has a list of printers and the drivers
> > supported under TS.
> >
> > --
> >
> > Regards,
> > Hank Arnold
> > Microsoft MVP
> > Windows Server - Directory Services
> >