Reply to thread

I had a problem where everyone was having problems with email, file maker and

other services. I was getting different issues and calls from diffrent

endusers. What steps should I take first if I am getting calls about multiple

services from multiple clients that are all running off the same server?

Would it be best to check the server and logs or start from each enduser. I

am trying to make a list for my trainee on what steps should be taken in what

order if this kind of problem comes up.