Recurring popup message.

[Frank Martin]

I keep getting a popup message called:-
*****

Media Center Receiver Service has encountered
a problem and needs to close. We are sorry
for the inconvenience.

Error sig:

szAppName : ehrecvr.exe szAppVer :
5.1.2715.3011 szModName : wmvdmoe.dll

szModVer : 7.0.0.1917 offset : 00001d4f

The files involved are:

C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\ehrecvr.exe.mdmp

C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\appcompat.txt

***



I have tried deleting these two folders but
they keep omming back.

Please help, Frank

 

[Doug Knox - [MS-MVP]]

Re: Recurring popup message.

From MVP Jason Tsang's blog:

The version of wmvdmoe.dll (v7.0.0.1917) is old and will cause the
ehrecvr.exe to crash.

You need to get an updated version of the dll and replace it. Here's a link
to a newer version (v8.0.0.44778)

http://www.dlldump.com/download-dll-files_new.php/dllfiles/W/wmvdmoe.dll/8.00.00.44778/download.html

Note that this file is hosted on a non-Mircosoft site, and I normally
wouldn't advocate downloading Microsoft files from a non-Microsoft source,
but I don't know where else to get an updated version of this file.

Others have reported that this will fix this particular issue, so hopefully
it works for you too.


--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Frank Martin" <fm@general.com.au> wrote in message
news:%23HCandV1HHA.5884@TK2MSFTNGP02.phx.gbl...
>I keep getting a popup message called:-
> *****
>
> Media Center Receiver Service has encountered a problem and needs to
> close. We are sorry for the inconvenience.
>
> Error sig:
>
> szAppName : ehrecvr.exe szAppVer : 5.1.2715.3011 szModName : wmvdmoe.dll
>
> szModVer : 7.0.0.1917 offset : 00001d4f
>
> The files involved are:
>
> C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\ehrecvr.exe.mdmp
>
> C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\appcompat.txt
>
> ***
>
>
>
> I have tried deleting these two folders but they keep omming back.
>
> Please help, Frank
>
>

 

[Frank Martin]

Re: Recurring popup message.

Thank you, I found the location of the file
"ehrecvr.exe" (the one in the error message)
which I renamed, and a couple of others too,
and this made the problem go away.

This problem might have occured yesterday
when I downloaded the latest software for the
"Compro DTV" TV program which has been
working very well for about 2 years.

I found the file "ehrecvr.exe" in the
"Windows/eHome" directory, and there were
some files in the "Windows/pchealth"
directory too.

In hope I have done the right thing?

Regards.


"Doug Knox - [MS-MVP]" <dknoxNO@Spammvps.org>
wrote in message
news:2E522C7B-4875-4D68-B57E-0BF9B1D93B07@microsoft.com...
> From MVP Jason Tsang's blog:
>
> The version of wmvdmoe.dll (v7.0.0.1917) is
> old and will cause the ehrecvr.exe to
> crash.
>
> You need to get an updated version of the
> dll and replace it. Here's a link to a
> newer version (v8.0.0.44778)
>
> http://www.dlldump.com/download-dll-files_new.php/dllfiles/W/wmvdmoe.dll/8.00.00.44778/download.html
>
> Note that this file is hosted on a
> non-Mircosoft site, and I normally wouldn't
> advocate downloading Microsoft files from a
> non-Microsoft source, but I don't know
> where else to get an updated version of
> this file.
>
> Others have reported that this will fix
> this particular issue, so hopefully it
> works for you too.
>
>
> --
> Doug Knox, MS-MVP Windows Media
> Center\Windows Powered Smart
> Display\Security
> Win 95/98/Me/XP Tweaks and Fixes
> http://www.dougknox.com
> --------------------------------
> Per user Group Policy Restrictions for XP
> Home and XP Pro
> http://www.dougknox.com/xp/utils/xp_securityconsole.htm
> --------------------------------
> Please reply only to the newsgroup so all
> may benefit.
> Unsolicited e-mail is not answered.
>
> "Frank Martin" <fm@general.com.au> wrote in
> message
> news:%23HCandV1HHA.5884@TK2MSFTNGP02.phx.gbl...
>>I keep getting a popup message called:-
>> *****
>>
>> Media Center Receiver Service has
>> encountered a problem and needs to close.
>> We are sorry for the inconvenience.
>>
>> Error sig:
>>
>> szAppName : ehrecvr.exe szAppVer :
>> 5.1.2715.3011 szModName : wmvdmoe.dll
>>
>> szModVer : 7.0.0.1917 offset : 00001d4f
>>
>> The files involved are:
>>
>> C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\ehrecvr.exe.mdmp
>>
>> C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\appcompat.txt
>>
>> ***
>>
>>
>>
>> I have tried deleting these two folders
>> but they keep omming back.
>>
>> Please help, Frank
>>
>>
>