Search application keeps crashing

  • Thread starter Thread starter Clamorous
  • Start date Start date
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Clamorous

Guest
Whenever I use the "Search" function it keeps crashing. Here's what I
get:
Window Title: Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\WINDOWS\explorer.exe

This application has requested the Runtime to terminate it in an
unusual
way. Please contact the application's support team for more
information.

When I click "OK", the Search windows goes away.

Now, this didn't start happening until I had contacted Microsoft
support after
automatic updates said that update KB944338 keeps failing to install.
The support
person replied: "This issue is most likely caused by the incorrect
file version of Jscript.dll and Vbscript.dll. To troubleshoot our
issue, I suggest we perform the following steps to download the
Windows Script 5.7 for Windows XP to manually update the files
Jscript.dll and Vbscript.dll."

The download information was:
Windows Script 5.7 for Windows XP
http://www.microsoft.com/downloads/...25-d896-482e-a0d6-524e7e844d81&DisplayLang=en

I performed the steps as requested. After this installation KB944338
never came up again as needing to be
installed on my PC.

My assumption is that this action has a bearing on why the Search
fails, but not actually certain.

Any suggestion?

Thank you.
Joe
 
Re: Search application keeps crashing

Run this combo:

Sypware Cleaners that WORK!

Line 393 - Right Hand Side: http://www.kellys-korner-xp.com/xp_tweaks.htm

Or see: http://www.kellys-korner-xp.com/xp_s.htm#spy

*Note: Update all (except HijackThis) before using.
--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Clamorous" <Joseph.Sander@goodrich.com> wrote in message
news:38d34947-5fcd-4ecf-9b34-4cd67181e27f@m73g2000hsh.googlegroups.com...
> Whenever I use the "Search" function it keeps crashing. Here's what I
> get:
> Window Title: Microsoft Visual C++ Runtime Library
> Runtime Error!
> Program: C:\WINDOWS\explorer.exe
>
> This application has requested the Runtime to terminate it in an
> unusual
> way. Please contact the application's support team for more
> information.
>
> When I click "OK", the Search windows goes away.
>
> Now, this didn't start happening until I had contacted Microsoft
> support after
> automatic updates said that update KB944338 keeps failing to install.
> The support
> person replied: "This issue is most likely caused by the incorrect
> file version of Jscript.dll and Vbscript.dll. To troubleshoot our
> issue, I suggest we perform the following steps to download the
> Windows Script 5.7 for Windows XP to manually update the files
> Jscript.dll and Vbscript.dll."
>
> The download information was:
> Windows Script 5.7 for Windows XP
> http://www.microsoft.com/downloads/...25-d896-482e-a0d6-524e7e844d81&DisplayLang=en
>
> I performed the steps as requested. After this installation KB944338
> never came up again as needing to be
> installed on my PC.
>
> My assumption is that this action has a bearing on why the Search
> fails, but not actually certain.
>
> Any suggestion?
>
> Thank you.
> Joe
 
Re: Search application keeps crashing

On May 11, 2:20 pm, "Kelly" <ke...@kelly.com> wrote:
> Run this combo:
>
> Sypware Cleaners that WORK!
>
> Line 393 - Right Hand Side:  http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> Or see:  http://www.kellys-korner-xp.com/xp_s.htm#spy
>
> *Note:  Update all (except HijackThis) before using.
> --
>
> All the Best,
> Kelly (MS-MVP/DTS&XP)
>
> Taskbar Repair Tool Plus!http://www.kellys-korner-xp.com/taskbarplus!.htm
>
> "Clamorous" <Joseph.San...@goodrich.com> wrote in message
>
> news:38d34947-5fcd-4ecf-9b34-4cd67181e27f@m73g2000hsh.googlegroups.com...
>
>
>
> > Whenever I use the "Search" function it keeps crashing. Here's what I
> > get:
> > Window Title: Microsoft Visual C++ Runtime Library
> > Runtime Error!
> > Program: C:\WINDOWS\explorer.exe

>
> > This application has requested the Runtime to terminate it in an
> > unusual
> > way. Please contact the application's support team for more
> > information.

>
> > When I click "OK", the Search windows goes away.

>
> > Now, this didn't start happening until I had contacted Microsoft
> > support after
> > automatic updates said that update KB944338 keeps failing to install.
> > The support
> > person replied: "This issue is most likely caused by the incorrect
> > file version of Jscript.dll and Vbscript.dll. To troubleshoot our
> > issue, I suggest we perform the following steps to download the
> > Windows Script 5.7 for Windows XP to manually update the files
> > Jscript.dll and Vbscript.dll."

>
> > The download information was:
> > Windows Script 5.7 for Windows XP
> >http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-d89....

>
> > I performed the steps as requested. After this installation KB944338
> > never came up again as needing to be
> > installed on my PC.

>
> > My assumption is that this action has a bearing on why the Search
> > fails, but not actually certain.

>
> > Any suggestion?

>
> > Thank you.
> > Joe- Hide quoted text -

>
> - Show quoted text -


Kelly,

I run SuperAntiSpyware at least weekly along with Spybot Search and
Destroy and AdAware 2007. I make sure that all definitions are updated
prior to running. I ran all of these late Saturday and finished Sunday
morning. If these found anything, it was only tracking cookies, they
didn't report any other infection.

Joe
 


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