TermService clustering failed ...

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rmth

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I'm having error ID: 1020 "TermService clustering failed to update the
session directory, hrresult=0x80004005". I have two TS servers in a
load-balanced configuration using sessions directory. One server is posting
this system error, the other is not.
I am a newbie with servers, and so the same with terminal servers. I've
check with the Microsoft help and support center. Their response: "We're
sorry
There is no additional information about this issue in the Error and Event
Log Messages or Knowledge Base databases at this time."
Any help would be appreciated.
Thank you.
--
rmth
 
Re: TermService clustering failed ...

Is the Session Directory service running on a separate server, or
on one of the Terminal Servers?
Are all servers members servers in a domain? Are you using GPO's to
configure your servers?

Event 1020 is recorded when a Terminal Server cannot contact the
Session Directory to update it. Check the following:

- verify that the Session Directory settings are correct (in
Terminal Services configuration - Session Directory)
- verify that all GPO's are applied correctly to both servers (with
gpresult)
- verify that the Session Directory service is running on the
Session Directory server
- verify that the TS can ping the Session Directory server

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___


=?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 13
maj 2008 in microsoft.public.windows.terminal_services:

> I'm having error ID: 1020 "TermService clustering failed to
> update the session directory, hrresult=0x80004005". I have two
> TS servers in a load-balanced configuration using sessions
> directory. One server is posting this system error, the other is
> not. I am a newbie with servers, and so the same with terminal
> servers. I've check with the Microsoft help and support center.
> Their response: "We're sorry
> There is no additional information about this issue in the Error
> and Event Log Messages or Knowledge Base databases at this
> time." Any help would be appreciated.
> Thank you.
 
Re: TermService clustering failed ...

Thank you for your assistance.
I am new to servers, and terminal servers, so I will do my best to use the
correct terminology.
Some background: The TS configuration utility, on the terminal server with
the errors, is corrupt. If I start the utility, it hangs, it never opens.
This has been an on-going problem for months. I have not found any
information on how to correct this problem. The current error, just began
several days ago. I see through the manager utility, that people are still
making connections to this server.
*The Session Directory service is running on a separate server.
*At this time, there are two terminal servers in the same domain, in a load
balanced configuration.
*The terminal servers are in their own OU with some Session Directory
settings: Join Session Directory and Session Directory Server. Both are
configured and enabled.
*The Session Directory service is running
*I can ping the Session Directory server from the terminal server with the
TermService error messages.
Thank you for any advice or information.
--
rmth


"Vera Noest [MVP]" wrote:

> Is the Session Directory service running on a separate server, or
> on one of the Terminal Servers?
> Are all servers members servers in a domain? Are you using GPO's to
> configure your servers?
>
> Event 1020 is recorded when a Terminal Server cannot contact the
> Session Directory to update it. Check the following:
>
> - verify that the Session Directory settings are correct (in
> Terminal Services configuration - Session Directory)
> - verify that all GPO's are applied correctly to both servers (with
> gpresult)
> - verify that the Session Directory service is running on the
> Session Directory server
> - verify that the TS can ping the Session Directory server
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
>
> =?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 13
> maj 2008 in microsoft.public.windows.terminal_services:
>
> > I'm having error ID: 1020 "TermService clustering failed to
> > update the session directory, hrresult=0x80004005". I have two
> > TS servers in a load-balanced configuration using sessions
> > directory. One server is posting this system error, the other is
> > not. I am a newbie with servers, and so the same with terminal
> > servers. I've check with the Microsoft help and support center.
> > Their response: "We're sorry
> > There is no additional information about this issue in the Error
> > and Event Log Messages or Knowledge Base databases at this
> > time." Any help would be appreciated.
> > Thank you.
>
 
Re: TermService clustering failed ...

I would first apply this:

327508 - How to Turn On the Terminal Services Session Directory
Logging Service
http://support.microsoft.com/?kbid=327508

and check if the logfile gives you some more information.
If that doesn't help, I think that you should call Microsoft
Support, to fix the problem with the corrupted Terminal Services
Configuration (which most likely is part of the problem).
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 14
maj 2008 in microsoft.public.windows.terminal_services:

> Thank you for your assistance.
> I am new to servers, and terminal servers, so I will do my best
> to use the correct terminology.
> Some background: The TS configuration utility, on the terminal
> server with the errors, is corrupt. If I start the utility, it
> hangs, it never opens. This has been an on-going problem for
> months. I have not found any information on how to correct this
> problem. The current error, just began several days ago. I see
> through the manager utility, that people are still making
> connections to this server. *The Session Directory service is
> running on a separate server. *At this time, there are two
> terminal servers in the same domain, in a load balanced
> configuration. *The terminal servers are in their own OU with
> some Session Directory settings: Join Session Directory and
> Session Directory Server. Both are configured and enabled.
> *The Session Directory service is running
> *I can ping the Session Directory server from the terminal
> server with the TermService error messages.
> Thank you for any advice or information.
 
Re: TermService clustering failed ...

Thank you.
--
rmth


"Vera Noest [MVP]" wrote:

> I would first apply this:
>
> 327508 - How to Turn On the Terminal Services Session Directory
> Logging Service
> http://support.microsoft.com/?kbid=327508
>
> and check if the logfile gives you some more information.
> If that doesn't help, I think that you should call Microsoft
> Support, to fix the problem with the corrupted Terminal Services
> Configuration (which most likely is part of the problem).
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 14
> maj 2008 in microsoft.public.windows.terminal_services:
>
> > Thank you for your assistance.
> > I am new to servers, and terminal servers, so I will do my best
> > to use the correct terminology.
> > Some background: The TS configuration utility, on the terminal
> > server with the errors, is corrupt. If I start the utility, it
> > hangs, it never opens. This has been an on-going problem for
> > months. I have not found any information on how to correct this
> > problem. The current error, just began several days ago. I see
> > through the manager utility, that people are still making
> > connections to this server. *The Session Directory service is
> > running on a separate server. *At this time, there are two
> > terminal servers in the same domain, in a load balanced
> > configuration. *The terminal servers are in their own OU with
> > some Session Directory settings: Join Session Directory and
> > Session Directory Server. Both are configured and enabled.
> > *The Session Directory service is running
> > *I can ping the Session Directory server from the terminal
> > server with the TermService error messages.
> > Thank you for any advice or information.
>
 
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