D
DanP
Guest
I am having trouble installing Windows XP SP3 and other MS updates. I have
read http://support.microsoft.com/kb/950717/ and tried many options through
out the document and links with no success. I have Norton Internet security
that I disabled and stopped programs that run during startup like AOL IM… It
looks like it gets through the upgrade and fails at the end.
Any help appreciated!!!
These are some errors in the svcpack.log file
[svcpack.log]
4.765:
================================================================================
4.765: 2008/05/17 15:57:48.046 (local)
4.765: c:\8201d70936fc5c831dbd68\i386\update\update.exe (version 6.3.13.0)
4.843: Service Pack started with following command line:
4.859: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
5.171: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not
Present
5.171: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not
Equal To Specified Value
64.906: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with
error 0x2
64.906: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with
error 0x2
64.906: DoInstallation: CleanPFR failed: 0x2
64.906: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
65.140:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.156: Second Condition in MediaCenter.Condition.Section Failed
65.156: Condition Check for Line 1 of MediaCenter.ExtendedConditional
returned FALSE
65.156: Ident is Present
65.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not
Equal To Specified Value
65.156: Second Condition in MediaCenter.Condition.Section Failed
65.156: Condition Check for Line 1 of
MediaCenter.CopyAlways.ExtendedConditional returned FALSE
65.156: Windows Media Player is Present
65.156:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.156: SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is not
Present
65.156: First Condition in Non.WMP.Restore.Condition.Section Succeeded
65.156: N is Not Present
65.156: Fist Condition in N.FileOp.Condition.Section Failed
65.171:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.171: Fist Condition in KN.Condition.Section Failed
65.171: Condition Check for Line 1 of
KN.Help.ExtendedConditional.Professional returned FALSE
65.171: N is Not Present
65.171:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.203: Second Condition in
IE.AdditionalSettings.LessThan7.Condition.Section Failed
65.203: Condition Check for Line 1 of
IE.AdditionalSettings.ExtendedConditional.Professional returned FALSE
65.203: N is Not Present
81.406:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT
trusts inf c:\windows\inf\oem8.inf of device
PCI\VEN_8086&DEV_29A1&SUBSYS_00000000&REV_02\3&172E68DD&0&08
92.515: OEM file scan used 21265 ticks
135.734: c:\windows\system32\drivers\nv4_mini.sys is in the list of oem
drivers...skipping copy!
135.734: c:\windows\system32\nv4_disp.dll is in the list of oem
drivers...skipping copy!
162.656: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem
drivers...skipping copy!
162.656: c:\windows\system32\mdmxsdk.dll is in the list of oem
drivers...skipping copy!
216.828: AnalyzePhaseOne: used 145578 ticks
216.828: AnalyzeComponents: Hotpatch analysis disabled; skipping.
216.828: AnalyzeComponents: Hotpatching is disabled.
216.828: FindFirstFile c:\windows\$hf_mig$\*.*
217.687: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
218.125: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
218.578: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
219.500: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
Bunch more of these lines
220.734: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
220.734: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
220.921: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
220.984: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
221.078: Failed to open c:\windows\$hf_mig$\KB904706\update\updatebr.inf
221.156: Failed to open c:\windows\$hf_mig$\KB912945\update\updatebr.inf
221.156: Failed to open c:\windows\$hf_mig$\KB918899\update\updatebr.inf
221.296: Failed to open c:\windows\$hf_mig$\KB928090\update\updatebr.inf
221.296: Failed to open c:\windows\$hf_mig$\KB929338\update\updatebr.inf
Bunch more of these lines
221.421: Failed to open c:\windows\$hf_mig$\KB944533\update\updatebr.inf
221.421: Failed to open c:\windows\$hf_mig$\KB944533-IE7\update\updatebr.inf
221.437: Failed to open c:\windows\$hf_mig$\KB947864\update\updatebr.inf
221.453: Failed to open c:\windows\$hf_mig$\KB950749\update\updatebr.inf
221.453: Analyzing Devices...
================================================================================
455.531: Copied file: C:\WINDOWS\system32\spmsg.dll
459.218: PFE2: Per File Exceptions will not be used.
462.828: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat with error 0x57
462.828: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.0.wmerrenu.cat with error 0x80092004
463.046: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat with error 0x57
463.078: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.0.ntprint.cat with error 0x80092004
466.687: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat with error 0x57
466.781: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.0.nt5.cat with error 0x80092004
475.937: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat with error 0x57
Bunch more of these lines
38EE-11D1-85E5-00C04FC295EE}\spdelta.cat with error 0x57
492.484: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\spdelta.cat with error 0x80092004
498.171: Registering spuninst.exe for recovery successful.
=========================================================================
803.953: Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll
808.140: DoInstallation: Installing assemblies with source root path:
c:\180f8457e9590f773d\i386\
811.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.312: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.594: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.797: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.797: Num Ticks for Copying files : 379782
926.500: ExConditionalRunInfProcesses: Error 0x1 while running processes in
section 'ToGac.RunProcess.ProcessesToRun.'
926.500: DoInstallation: ExConditionalRunInfProcess failed while durring
EXECUTE_AFTERINSTALL.
926.500: Service Pack 3 Setup encountered an error: An error in updating
your system has occurred.
936.984: Unregistration of sprecovr successful
937.000: An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made.
1144.469: Message displayed to the user: An error in updating your system
has occurred.
Select 'OK' to undo the changes that have been made.
1144.469: User Input: OK
1144.469: Starting process:
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
1653.640: Software Update Rollback has completed with return code 0xbc2.
This rollback requires a reboot.
1653.672: Service Pack 3 installation did not complete.
Windows XP has been partially updated and may not work properly.
1657.109: Message displayed to the user: Service Pack 3 installation did not
complete.
Windows XP has been partially updated and may not work properly.
1657.109: User Input: OK
1657.109: Update.exe extended error code = 0xf070
1657.109: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor
***
read http://support.microsoft.com/kb/950717/ and tried many options through
out the document and links with no success. I have Norton Internet security
that I disabled and stopped programs that run during startup like AOL IM… It
looks like it gets through the upgrade and fails at the end.
Any help appreciated!!!
These are some errors in the svcpack.log file
[svcpack.log]
4.765:
================================================================================
4.765: 2008/05/17 15:57:48.046 (local)
4.765: c:\8201d70936fc5c831dbd68\i386\update\update.exe (version 6.3.13.0)
4.843: Service Pack started with following command line:
4.859: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
5.171: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not
Present
5.171: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not
Equal To Specified Value
64.906: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with
error 0x2
64.906: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with
error 0x2
64.906: DoInstallation: CleanPFR failed: 0x2
64.906: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
65.140:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.156: Second Condition in MediaCenter.Condition.Section Failed
65.156: Condition Check for Line 1 of MediaCenter.ExtendedConditional
returned FALSE
65.156: Ident is Present
65.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not
Equal To Specified Value
65.156: Second Condition in MediaCenter.Condition.Section Failed
65.156: Condition Check for Line 1 of
MediaCenter.CopyAlways.ExtendedConditional returned FALSE
65.156: Windows Media Player is Present
65.156:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.156: SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is not
Present
65.156: First Condition in Non.WMP.Restore.Condition.Section Succeeded
65.156: N is Not Present
65.156: Fist Condition in N.FileOp.Condition.Section Failed
65.171:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.171: Fist Condition in KN.Condition.Section Failed
65.171: Condition Check for Line 1 of
KN.Help.ExtendedConditional.Professional returned FALSE
65.171: N is Not Present
65.171:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media
Player is Not Equal To Specified Value
65.203: Second Condition in
IE.AdditionalSettings.LessThan7.Condition.Section Failed
65.203: Condition Check for Line 1 of
IE.AdditionalSettings.ExtendedConditional.Professional returned FALSE
65.203: N is Not Present
81.406:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT
trusts inf c:\windows\inf\oem8.inf of device
PCI\VEN_8086&DEV_29A1&SUBSYS_00000000&REV_02\3&172E68DD&0&08
92.515: OEM file scan used 21265 ticks
135.734: c:\windows\system32\drivers\nv4_mini.sys is in the list of oem
drivers...skipping copy!
135.734: c:\windows\system32\nv4_disp.dll is in the list of oem
drivers...skipping copy!
162.656: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem
drivers...skipping copy!
162.656: c:\windows\system32\mdmxsdk.dll is in the list of oem
drivers...skipping copy!
216.828: AnalyzePhaseOne: used 145578 ticks
216.828: AnalyzeComponents: Hotpatch analysis disabled; skipping.
216.828: AnalyzeComponents: Hotpatching is disabled.
216.828: FindFirstFile c:\windows\$hf_mig$\*.*
217.687: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
218.125: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
218.578: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
219.500: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
Bunch more of these lines
220.734: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
220.734: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
220.921: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
220.984: Service Pack 3 Setup encountered an error: The update.ver file is
not correct.
221.078: Failed to open c:\windows\$hf_mig$\KB904706\update\updatebr.inf
221.156: Failed to open c:\windows\$hf_mig$\KB912945\update\updatebr.inf
221.156: Failed to open c:\windows\$hf_mig$\KB918899\update\updatebr.inf
221.296: Failed to open c:\windows\$hf_mig$\KB928090\update\updatebr.inf
221.296: Failed to open c:\windows\$hf_mig$\KB929338\update\updatebr.inf
Bunch more of these lines
221.421: Failed to open c:\windows\$hf_mig$\KB944533\update\updatebr.inf
221.421: Failed to open c:\windows\$hf_mig$\KB944533-IE7\update\updatebr.inf
221.437: Failed to open c:\windows\$hf_mig$\KB947864\update\updatebr.inf
221.453: Failed to open c:\windows\$hf_mig$\KB950749\update\updatebr.inf
221.453: Analyzing Devices...
================================================================================
455.531: Copied file: C:\WINDOWS\system32\spmsg.dll
459.218: PFE2: Per File Exceptions will not be used.
462.828: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat with error 0x57
462.828: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.0.wmerrenu.cat with error 0x80092004
463.046: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat with error 0x57
463.078: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.0.ntprint.cat with error 0x80092004
466.687: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat with error 0x57
466.781: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.0.nt5.cat with error 0x80092004
475.937: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat with error 0x57
Bunch more of these lines
38EE-11D1-85E5-00C04FC295EE}\spdelta.cat with error 0x57
492.484: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\spdelta.cat with error 0x80092004
498.171: Registering spuninst.exe for recovery successful.
=========================================================================
803.953: Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll
808.140: DoInstallation: Installing assemblies with source root path:
c:\180f8457e9590f773d\i386\
811.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.312: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.594: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.797: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
812.797: Num Ticks for Copying files : 379782
926.500: ExConditionalRunInfProcesses: Error 0x1 while running processes in
section 'ToGac.RunProcess.ProcessesToRun.'
926.500: DoInstallation: ExConditionalRunInfProcess failed while durring
EXECUTE_AFTERINSTALL.
926.500: Service Pack 3 Setup encountered an error: An error in updating
your system has occurred.
936.984: Unregistration of sprecovr successful
937.000: An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made.
1144.469: Message displayed to the user: An error in updating your system
has occurred.
Select 'OK' to undo the changes that have been made.
1144.469: User Input: OK
1144.469: Starting process:
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
1653.640: Software Update Rollback has completed with return code 0xbc2.
This rollback requires a reboot.
1653.672: Service Pack 3 installation did not complete.
Windows XP has been partially updated and may not work properly.
1657.109: Message displayed to the user: Service Pack 3 installation did not
complete.
Windows XP has been partially updated and may not work properly.
1657.109: User Input: OK
1657.109: Update.exe extended error code = 0xf070
1657.109: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor
***
A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPLOCRRC;;;PU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;0x40;;;LS)(A;;0x40;;;NS)(A;;CCLCSWRPWPDTLOCRRC;;;NO)"