Problem with clients getting disconnected from mapped drives

  • Thread starter Thread starter Lasse
  • Start date Start date
L

Lasse

Guest
Hi

We are experiencing problems with some of our clients losing their
connection to our mapped drives.
We use offline files and what happens is that suddenly the Offline file
notification pops up with a message telling the user that they are working
offline. The connection to our Exchange server is still running and the user
can use the internet as well.
If the users just right-click on the Offline notification and select
synchronize they get connected to the mapped drives again.

This is a problem that occurs around once a week, we have around 40 clients
and about 10-12 of them experience the problem. They are connected to
different network hardware so everything is pointning towards a software
problem.

I found MS article KB884020 and have installed it on 4 of the computers last
week but we haven't had the problem since but I am quit sure that it will be
back.

/Lasse
 
Re: Problem with clients getting disconnected from mapped drives


"Lasse" <Lasse@discussions.microsoft.com> wrote in message
news:D948E6A8-4C76-4C58-B4A9-7D9D3F125C31@microsoft.com...
> Hi
>
> We are experiencing problems with some of our clients losing their
> connection to our mapped drives.
> We use offline files and what happens is that suddenly the Offline file
> notification pops up with a message telling the user that they are working
> offline. The connection to our Exchange server is still running and the
> user
> can use the internet as well.
> If the users just right-click on the Offline notification and select
> synchronize they get connected to the mapped drives again.
>
> This is a problem that occurs around once a week, we have around 40
> clients
> and about 10-12 of them experience the problem. They are connected to
> different network hardware so everything is pointning towards a software
> problem.
>
> I found MS article KB884020 and have installed it on 4 of the computers
> last
> week but we haven't had the problem since but I am quit sure that it will
> be
> back.
>
> /Lasse

I was recommended this utility
http://www.sbsbpa.com/

Suggest run it and see if offloading is enabled. You may then care to
disable it and see if the problem goes away

Geoff
 
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