Update Error 0x80246002

  • Thread starter Thread starter Mark Silka
  • Start date Start date
M

Mark Silka

Guest
I have a new computer that keeps erroring while trying to install windows
updates.
I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many
other things.
I even installed the SP3 update for Windows XP and the updates still will
not install.

I am enclosing the last 50 lines of the WindowsUpdate.log file.
The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200 GB
hard drive.

2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
postprocessing, error = 80246002
2008-05-19 08:42:51:297 1068 9ac DnldMgr Failed file: URL =
'http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp20-kb928365-x86_3715c8e057f1fceb583c4cde0fc09c879819fb45.exe',
Local path =
'C:\WINDOWS\SoftwareDistribution\Download\066d6b6f1db2fb7733670d09b62362cd\3715c8e057f1fceb583c4cde0fc09c879819fb45'
2008-05-19 08:42:51:297 1068 9ac DnldMgr Error 0x80246002 occurred while
downloading update; notifying dependent calls.
2008-05-19 08:42:51:375 2252 990 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = WindowsUpdate]
2008-05-19 08:42:51:375 2252 990 COMAPI - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-05-19 08:42:51:375 2252 990 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-05-19 08:42:51:375 2252 990 COMAPI ---------
2008-05-19 08:42:51:375 2252 990 COMAPI -- END -- COMAPI: Download
[ClientId = WindowsUpdate]
2008-05-19 08:42:51:375 2252 990 COMAPI -------------
2008-05-19 08:42:56:375 1068 8d0 Report REPORT EVENT:
{A741A63D-36F5-47E9-96CD-34DD7CD4BF70} 2008-05-19
08:42:51:375-0400 1 161 101 {28190A6C-BDE4-4B91-83BC-1F0231B694B2} 103 80246002 WindowsUpdate Failure Content Download Error: Download failed.
2008-05-19 08:48:19:298 1068 5c8 AU AU found 0 updates for install at shutdown
2008-05-19 08:48:19:313 1248 184 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0400) ===========
2008-05-19 08:48:19:313 1248 184 Misc = Process: C:\WINDOWS\Explorer.EXE
2008-05-19 08:48:19:313 1248 184 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-19 08:48:19:313 1248 184 Shutdwn Install at shutdown: no updates to
install
2008-05-19 08:48:27:282 1068 df4 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-05-19 08:48:27:797 1068 df4 Service *********
2008-05-19 08:48:27:797 1068 df4 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-05-19 08:48:27:797 1068 df4 Service *************
2008-05-19 11:04:10:703 1068 7c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0400) ===========
2008-05-19 11:04:10:734 1068 7c Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-05-19 11:04:10:734 1068 7c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-19 11:04:10:703 1068 7c Service *************
2008-05-19 11:04:10:734 1068 7c Service ** START ** Service: Service startup
2008-05-19 11:04:10:734 1068 7c Service *********
2008-05-19 11:04:15:437 1068 7c Agent * WU client version 7.0.6000.381
2008-05-19 11:04:15:437 1068 7c Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-05-19 11:04:15:437 1068 7c Agent * Access type: No proxy
2008-05-19 11:04:15:437 1068 7c Agent * Network state: Connected
2008-05-19 11:04:46:909 1068 7c Report *********** Report: Initializing
static reporting data ***********
2008-05-19 11:04:46:909 1068 7c Report * OS Version = 5.1.2600.3.0.65536
2008-05-19 11:04:47:277 1068 7c Report WARNING: Failed to load reporting
information from Win32_ComputerSystem with hr = 80041013.
2008-05-19 11:04:47:323 1068 7c Report WARNING: Failed to load reporting
information from Win32_BiosProperties with hr = 80041013.
2008-05-19 11:04:47:323 1068 7c Report * Locale ID = 1033
2008-05-19 11:04:47:430 1068 7c AU ########### AU: Uninitializing
Automatic Updates ###########
2008-05-19 11:04:47:460 1068 7c Service *********
2008-05-19 11:04:47:460 1068 7c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-05-19 11:04:47:460 1068 7c Service *************
2008-05-19 11:05:32:998 1068 490 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0400) ===========
2008-05-19 11:05:32:998 1068 490 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-05-19 11:05:32:998 1068 490 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-19 11:05:32:998 1068 490 Service *************
2008-05-19 11:05:32:998 1068 490 Service ** START ** Service: Service startup
2008-05-19 11:05:32:998 1068 490 Service *********
2008-05-19 11:05:32:998 1068 490 Agent * WU client version 7.0.6000.381
2008-05-19 11:05:32:998 1068 490 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-05-19 11:05:32:998 1068 490 Agent * Access type: No proxy
2008-05-19 11:05:32:998 1068 490 Agent * Network state: Connected
2008-05-19 11:05:55:606 1068 5c4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-05-19 11:05:55:606 1068 5c4 Agent *********** Agent: Initializing
global settings cache ***********
2008-05-19 11:05:55:606 1068 490 Report *********** Report: Initializing
static reporting data ***********
2008-05-19 11:05:55:606 1068 5c4 Agent * WSUS server: <NULL>
2008-05-19 11:05:55:606 1068 490 Report * OS Version = 5.1.2600.3.0.65536
2008-05-19 11:05:55:606 1068 5c4 Agent * WSUS status server: <NULL>
2008-05-19 11:05:55:606 1068 5c4 Agent * Target group: (Unassigned
Computers)
2008-05-19 11:05:55:606 1068 5c4 Agent * Windows Update access disabled: No
2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load reporting
information from Win32_ComputerSystem with hr = 80041013.
2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load reporting
information from Win32_BiosProperties with hr = 80041013.
2008-05-19 11:05:55:713 1068 490 Report * Locale ID = 1033
2008-05-19 11:05:57:808 236 148 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0400) ===========
2008-05-19 11:05:57:808 236 148 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-05-19 11:05:57:808 236 148 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-19 11:05:57:808 236 148 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2008-05-19 11:05:57:808 236 148 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-05-19 11:05:57:839 1068 5c4 Agent WARNING: Failed to read the service
id for re-registration 0x80070002
2008-05-19 11:05:57:839 1068 5c4 Agent WARNING: Missing service entry in the
backup data store; cleaning up
2008-05-19 11:05:57:854 1068 5c4 DnldMgr Download manager restoring 0
downloads
2008-05-19 11:06:02:122 1884 6e0 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0400) ===========
2008-05-19 11:06:02:122 1884 6e0 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2008-05-19 11:06:02:122 1884 6e0 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2008-05-19 11:06:02:122 1884 6e0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-05-19 11:06:02:168 1884 6e0 Misc Microsoft signed: Yes
2008-05-19 11:06:02:351 1884 6e0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2008-05-19 11:06:02:351 1884 6e0 Misc Microsoft signed: Yes
2008-05-19 11:06:02:734 1884 6e0 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2008-05-19 11:06:02:749 1884 6e0 Misc Microsoft signed: Yes
2008-05-19 11:06:02:749 1884 6e0 Setup *********** Setup: Checking whether
self-update is required ***********
2008-05-19 11:06:02:749 1884 6e0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2008-05-19 11:06:02:826 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-05-19 11:06:02:826 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:841 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:856 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:856 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-05-19 11:06:02:856 1884 6e0 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-05-19 11:06:02:856 1884 6e0 Setup * IsUpdateRequired = No
2008-05-19 11:06:05:074 1884 6e0 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0400) ===========
2008-05-19 11:06:05:074 1884 6e0 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2008-05-19 11:06:05:074 1884 6e0 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2008-05-19 11:06:05:074 1884 6e0 COMAPI -------------
2008-05-19 11:06:05:074 1884 6e0 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:05:074 1884 6e0 COMAPI ---------
2008-05-19 11:06:05:089 1068 590 Agent *************
2008-05-19 11:06:05:089 1884 6e0 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:05:089 1068 590 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-05-19 11:06:05:089 1068 590 Agent *********
2008-05-19 11:06:05:089 1068 590 Agent * Online = Yes; Ignore download
priority = No
2008-05-19 11:06:05:089 1068 590 Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2008-05-19 11:06:05:089 1068 590 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-05-19 11:06:05:319 1068 590 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-05-19 11:06:05:380 1068 590 Misc Microsoft signed: Yes
2008-05-19 11:06:05:564 1068 590 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-05-19 11:06:05:579 1068 590 Misc Microsoft signed: Yes
2008-05-19 11:06:05:579 1068 590 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-05-19 11:06:05:579 1068 590 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-05-19 11:06:06:634 1068 590 PT WARNING: Cached cookie has expired or
new PID is available
2008-05-19 11:06:06:634 1068 590 PT WARNING: PTWarn: Anonymous plug-in
skipped for WU
2008-05-19 11:06:11:973 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, hr = 80041013
2008-05-19 11:06:12:447 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {FF3C7A1C-46E7-45E1-8F62-4E3E51801B48}.100, hr = 80041013
2008-05-19 11:06:12:493 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {A192EE4D-3CC9-4CEF-88CD-80F0BAFE2394}.101, hr = 80041013
2008-05-19 11:06:13:365 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {DCF74686-970B-4EC8-990D-AE5F62DAAB30}.103, hr = 80041013
2008-05-19 11:06:13:380 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.105, hr = 80041013
2008-05-19 11:06:13:395 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {C735DBB1-06B4-49F2-815F-97976B4B86A4}.102, hr = 80041013
2008-05-19 11:06:13:640 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {7C1A8854-3A66-4809-A2B7-35EA97FF28BE}.103, hr = 80041013
2008-05-19 11:06:13:655 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {A4486957-7359-4725-B595-BD04F5A1A7D5}.102, hr = 80041013
2008-05-19 11:06:13:671 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {6A8FE277-1048-48B1-803B-4580C15BBDF1}.100, hr = 80041013
2008-05-19 11:06:17:755 1068 490 AU ########### AU: Initializing Automatic
Updates ###########
2008-05-19 11:06:17:755 1068 490 AU # Approval type: Pre-install notify
(User preference)
2008-05-19 11:06:17:755 1068 490 AU # Auto-install minor updates: No (User
preference)
2008-05-19 11:06:17:755 1068 490 Agent Switching to hardware-verified
ClientId.
2008-05-19 11:06:17:770 1068 490 AU AU finished delayed initialization
2008-05-19 11:06:20:692 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.103, hr = 80041013
2008-05-19 11:06:20:952 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {BFFB4E11-BE05-4EE6-9466-A2242D3A6F62}.103, hr = 80041013
2008-05-19 11:06:20:967 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {8123EDC6-1A2F-4549-ABB4-280812A283E6}.100, hr = 80041013
2008-05-19 11:06:22:558 1068 590 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-05-19 11:06:22:558 1068 590 Misc Microsoft signed: Yes
2008-05-19 11:06:22:650 1068 590 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-05-19 11:06:22:650 1068 590 Misc Microsoft signed: Yes
2008-05-19 11:06:22:650 1068 590 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2008-05-19 11:06:22:650 1068 590 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2008-05-19 11:06:22:879 236 148 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c..._bb1118204437536ac977d8e21e7b4a6cd9d5e186.cab
for file uxEYIEQ3U2rJd9jiHntKbNnV4YY= when file has not been previously added
to the datastore
2008-05-19 11:06:23:445 1068 590 Agent * Found 0 updates and 12 categories
in search; evaluated appl. rules of 180 out of 302 deployed entities
2008-05-19 11:06:23:491 1068 590 Agent *********
2008-05-19 11:06:23:491 1068 590 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-05-19 11:06:23:491 1068 590 Agent *************
2008-05-19 11:06:23:506 1884 39c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:23:506 1884 39c COMAPI - Updates found = 0
2008-05-19 11:06:23:506 1884 39c COMAPI ---------
2008-05-19 11:06:23:506 1884 39c COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:23:506 1884 39c COMAPI -------------
2008-05-19 11:06:23:522 1884 6e0 COMAPI -------------
2008-05-19 11:06:23:522 1884 6e0 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:23:522 1884 6e0 COMAPI ---------
2008-05-19 11:06:23:537 1068 590 Agent *************
2008-05-19 11:06:23:537 1884 6e0 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:23:537 1068 590 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-05-19 11:06:23:537 1068 590 Agent *********
2008-05-19 11:06:23:537 1068 590 Agent * Online = No; Ignore download
priority = No
2008-05-19 11:06:23:537 1068 590 Agent * Criteria = "IsInstalled = 0 and
IsHidden = 0"
2008-05-19 11:06:23:537 1068 590 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-05-19 11:06:23:705 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {BFFB4E11-BE05-4EE6-9466-A2242D3A6F62}.103, hr = 80041013
2008-05-19 11:06:23:720 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, hr = 80041013
2008-05-19 11:06:23:736 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {FF3C7A1C-46E7-45E1-8F62-4E3E51801B48}.100, hr = 80041013
2008-05-19 11:06:23:751 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {A192EE4D-3CC9-4CEF-88CD-80F0BAFE2394}.101, hr = 80041013
2008-05-19 11:06:23:766 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {7C1A8854-3A66-4809-A2B7-35EA97FF28BE}.103, hr = 80041013
2008-05-19 11:06:23:782 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {A4486957-7359-4725-B595-BD04F5A1A7D5}.102, hr = 80041013
2008-05-19 11:06:23:797 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.103, hr = 80041013
2008-05-19 11:06:23:812 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {6A8FE277-1048-48B1-803B-4580C15BBDF1}.100, hr = 80041013
2008-05-19 11:06:23:812 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {DCF74686-970B-4EC8-990D-AE5F62DAAB30}.103, hr = 80041013
2008-05-19 11:06:23:827 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.105, hr = 80041013
2008-05-19 11:06:23:858 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {C735DBB1-06B4-49F2-815F-97976B4B86A4}.102, hr = 80041013
2008-05-19 11:06:23:873 1068 590 Agent WARNING: Failed to evaluate Installed
rule, updateId = {8123EDC6-1A2F-4549-ABB4-280812A283E6}.100, hr = 80041013
2008-05-19 11:06:23:889 1068 590 Agent * Added update
{B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result
2008-05-19 11:06:23:889 1068 590 Agent * Added update
{28190A6C-BDE4-4B91-83BC-1F0231B694B2}.103 to search result
2008-05-19 11:06:23:889 1068 590 Agent * Added update
{D24FE7DE-266B-4260-BBF2-59824AF246CF}.101 to search result
2008-05-19 11:06:23:889 1068 590 Agent * Found 3 updates and 12 categories
in search; evaluated appl. rules of 180 out of 302 deployed entities
2008-05-19 11:06:23:889 1068 590 Agent *********
2008-05-19 11:06:23:889 1068 590 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2008-05-19 11:06:23:889 1068 590 Agent *************
2008-05-19 11:06:23:904 1884 39c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:23:904 1884 39c COMAPI - Updates found = 3
2008-05-19 11:06:23:904 1884 39c COMAPI ---------
2008-05-19 11:06:23:904 1884 39c COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-05-19 11:06:23:904 1884 39c COMAPI -------------
2008-05-19 11:06:28:401 1068 590 Report REPORT EVENT:
{7B435E09-29F9-448B-8997-4BED8C280DB8} 2008-05-19
11:06:23:445-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2008-05-19 11:06:30:803 1884 6e0 COMAPI -------------
2008-05-19 11:06:30:803 1884 6e0 COMAPI -- START -- COMAPI: Download
[ClientId = WindowsUpdate]
2008-05-19 11:06:30:803 1884 6e0 COMAPI ---------
2008-05-19 11:06:30:803 1884 6e0 COMAPI - Forced: No; Download priority: 3
2008-05-19 11:06:30:803 1884 6e0 COMAPI - Updates in request: 1
2008-05-19 11:06:30:803 1884 6e0 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-05-19 11:06:30:818 1884 6e0 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = WindowsUpdate]
2008-05-19 11:06:30:818 1068 590 DnldMgr *************
2008-05-19 11:06:30:818 1068 590 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = WindowsUpdate]
2008-05-19 11:06:30:818 1068 590 DnldMgr *********
2008-05-19 11:06:30:818 1068 590 DnldMgr * Call ID =
{2B0F664C-A9D9-4E9C-9A6A-CD15CFACC7C9}
2008-05-19 11:06:30:818 1068 590 DnldMgr * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-05-19 11:06:30:818 1068 590 DnldMgr * Updates to download = 1
2008-05-19 11:06:30:818 1068 590 Agent * Title = Security Update for
Microsoft .NET Framework, Version 2.0 (KB928365)
2008-05-19 11:06:30:818 1068 590 Agent * UpdateId =
{28190A6C-BDE4-4B91-83BC-1F0231B694B2}.103
2008-05-19 11:06:30:818 1068 590 Agent * Bundles 1 updates:
2008-05-19 11:06:30:818 1068 590 Agent *
{532DE0D7-B6DF-4374-8DAB-40B918908B2E}.103
2008-05-19 11:06:30:818 1068 590 DnldMgr *********** DnldMgr: New download
job [UpdateId = {532DE0D7-B6DF-4374-8DAB-40B918908B2E}.103] ***********
2008-05-19 11:06:31:292 1068 590 DnldMgr * BITS job initialized, JobId =
{A702A755-6333-42E3-B8FF-DE86576A656E}
2008-05-19 11:06:31:384 1068 590 DnldMgr * Downloading from
http://www.download.windowsupdate.c..._3715c8e057f1fceb583c4cde0fc09c879819fb45.exe
to
C:\WINDOWS\SoftwareDistribution\Download\066d6b6f1db2fb7733670d09b62362cd\3715c8e057f1fceb583c4cde0fc09c879819fb45 (full file).
2008-05-19 11:06:31:460 1068 590 Agent *********
2008-05-19 11:06:31:460 1068 590 Agent ** END ** Agent: Downloading
updates [CallerId = WindowsUpdate]
2008-05-19 11:06:31:460 1068 590 Agent *************
2008-05-19 11:08:47:767 1068 860 DnldMgr BITS job
{A702A755-6333-42E3-B8FF-DE86576A656E} completed successfully
2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed
postprocessing, error = 80246002
2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file: URL =
'http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp20-kb928365-x86_3715c8e057f1fceb583c4cde0fc09c879819fb45.exe',
Local path =
'C:\WINDOWS\SoftwareDistribution\Download\066d6b6f1db2fb7733670d09b62362cd\3715c8e057f1fceb583c4cde0fc09c879819fb45'
2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while
downloading update; notifying dependent calls.
2008-05-19 11:08:48:164 1884 39c COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = WindowsUpdate]
2008-05-19 11:08:48:164 1884 39c COMAPI - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-05-19 11:08:48:164 1884 39c COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-05-19 11:08:48:164 1884 39c COMAPI ---------
2008-05-19 11:08:48:164 1884 39c COMAPI -- END -- COMAPI: Download
[ClientId = WindowsUpdate]
2008-05-19 11:08:48:164 1884 39c COMAPI -------------
2008-05-19 11:08:53:059 1068 590 Report REPORT EVENT:
{A2148A93-DAF9-4FB5-B9B4-50CBA09652C2} 2008-05-19
11:08:48:164-0400 1 161 101 {28190A6C-BDE4-4B91-83BC-1F0231B694B2} 103 80246002 WindowsUpdate Failure Content Download Error: Download failed.
 
Re: Update Error 0x80246002

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mark Silka wrote:
> I have a new computer that keeps erroring while trying to install windows
> updates.
> I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many
> other things.
> I even installed the SP3 update for Windows XP and the updates still will
> not install.
>
> I am enclosing the last 50 lines of the WindowsUpdate.log file.
> The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200
> GB
> hard drive.
>
> 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
> postprocessing, error = 80246002
<snip>
 
Re: Update Error 0x80246002



"PA Bear [MS MVP]" wrote:

> CrystalBall© sez...
>
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you repair a Windows XP
> installation:
> http://support.microsoft.com/kb/943144
>
> NB: Also applies to clean installs, upgrade installs, and Recovery installs.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Mark Silka wrote:
> > I have a new computer that keeps erroring while trying to install windows
> > updates.
> > I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many
> > other things.
> > I even installed the SP3 update for Windows XP and the updates still will
> > not install.
> >
> > I am enclosing the last 50 lines of the WindowsUpdate.log file.
> > The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200
> > GB
> > hard drive.
> >
> > 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
> > postprocessing, error = 80246002
> <snip>
>
>

Yes,

I tried that tech doc and still received the same problem.
When I went to the last step about downloading the windows update program I
received a "corrupt file" notification after downloading it to the pc in
question.
 
Re: Update Error 0x80246002

Mark Silka wrote:
>>> I have a new computer that keeps erroring while trying to install
>>> windows
>>> updates.
>>> I have reinstalled the OS. Renamed the SoftwareDistributionFolder and
>>> many
>>> other things.
>>> I even installed the SP3 update for Windows XP and the updates still
>>> will
>>> not install.
>>>
>>> I am enclosing the last 50 lines of the WindowsUpdate.log file.
>>> The system is a Windows XP Professional Service Pack 3 with 2 GB Ram,
>>> 200
>>> GB
>>> hard drive.
>>>
>>> 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
>>> postprocessing, error = 80246002
>> <snip>
>>
>> CrystalBall© sez...
>>
>> Updates are not installed successfully from Windows Update, from
>> Microsoft
>> Update, or by using Automatic Updates after you repair a Windows XP
>> installation:
>> http://support.microsoft.com/kb/943144
>>
>> NB: Also applies to clean installs, upgrade installs, and Recovery
>> installs.
>
> Yes, I tried that tech doc and still received the same problem.
> When I went to the last step about downloading the windows update program
> I
> received a "corrupt file" notification after downloading it to the pc in
> question.

Had you reinstalled WinXP just before you installed SP3?

Did you try Method 1 as well as Method 2?

==================================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
 
Re: Update Error 0x80246002

Is a 3rd party firewall being used ?
What is the installed antivirus/security suite ?
Are there cookie/pop up blockers or download managers/accelerators
installed ?
What toolbars or Add-ons have been installed to IE ?
Is IE7 installed ?
Is the system on a network through a router ?


2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed
postprocessing, error = 80246002
2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file
2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while
downloading update; notifying dependent calls.

The download handler is not making a download request. Some 'thing' is
blocking the download. The above error code and the below error code
are *not* seen very often -

2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
reporting information from Win32_ComputerSystem with hr = 80041013.
2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
reporting information from Win32_BiosProperties with hr = 80041013

The information from the system is not being transmitted back to the
update server.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mark Silka wrote:
>
> "PA Bear [MS MVP]" wrote:
>
>
>>CrystalBall© sez...
>>
>>Updates are not installed successfully from Windows Update, from Microsoft
>>Update, or by using Automatic Updates after you repair a Windows XP
>>installation:
>>http://support.microsoft.com/kb/943144
>>
>>NB: Also applies to clean installs, upgrade installs, and Recovery installs.
>>--
>>~Robear Dyer (PA Bear)
>>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>AumHa VSOP & Admin http://aumha.net
>>DTS-L http://dts-l.net/
>>
>>
>>Mark Silka wrote:
>>
>>>I have a new computer that keeps erroring while trying to install windows
>>>updates.
>>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many
>>>other things.
>>>I even installed the SP3 update for Windows XP and the updates still will
>>>not install.
>>>
>>>I am enclosing the last 50 lines of the WindowsUpdate.log file.
>>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200
>>>GB
>>>hard drive.
>>>
>>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
>>>postprocessing, error = 80246002
>>
>><snip>
>>
>>
>
>
> Yes,
>
> I tried that tech doc and still received the same problem.
> When I went to the last step about downloading the windows update program I
> received a "corrupt file" notification after downloading it to the pc in
> question.
>
 
Re: Update Error 0x80246002

Yes, I have tried both 1 and 2

"PA Bear [MS MVP]" wrote:

> Mark Silka wrote:
> >>> I have a new computer that keeps erroring while trying to install
> >>> windows
> >>> updates.
> >>> I have reinstalled the OS. Renamed the SoftwareDistributionFolder and
> >>> many
> >>> other things.
> >>> I even installed the SP3 update for Windows XP and the updates still
> >>> will
> >>> not install.
> >>>
> >>> I am enclosing the last 50 lines of the WindowsUpdate.log file.
> >>> The system is a Windows XP Professional Service Pack 3 with 2 GB Ram,
> >>> 200
> >>> GB
> >>> hard drive.
> >>>
> >>> 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
> >>> postprocessing, error = 80246002
> >> <snip>
> >>
> >> CrystalBall© sez...
> >>
> >> Updates are not installed successfully from Windows Update, from
> >> Microsoft
> >> Update, or by using Automatic Updates after you repair a Windows XP
> >> installation:
> >> http://support.microsoft.com/kb/943144
> >>
> >> NB: Also applies to clean installs, upgrade installs, and Recovery
> >> installs.
> >
> > Yes, I tried that tech doc and still received the same problem.
> > When I went to the last step about downloading the windows update program
> > I
> > received a "corrupt file" notification after downloading it to the pc in
> > question.
>
> Had you reinstalled WinXP just before you installed SP3?
>
> Did you try Method 1 as well as Method 2?
>
> ==================================
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
>
> • CA:
> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
>
> • UK:
> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
>
> • AU:
> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
>
> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
 
Re: Update Error 0x80246002

No 3rd party firewall
No antivirus/security suite installed yet.
No popup blockers, download managers, accelerators
No toolbars or addons.
IE7 is installed.
System is on an office network.

"MowGreen [MVP]" wrote:

> Is a 3rd party firewall being used ?
> What is the installed antivirus/security suite ?
> Are there cookie/pop up blockers or download managers/accelerators
> installed ?
> What toolbars or Add-ons have been installed to IE ?
> Is IE7 installed ?
> Is the system on a network through a router ?
>
>
> 2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed
> postprocessing, error = 80246002
> 2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file
> 2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while
> downloading update; notifying dependent calls.
>
> The download handler is not making a download request. Some 'thing' is
> blocking the download. The above error code and the below error code
> are *not* seen very often -
>
> 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
> reporting information from Win32_ComputerSystem with hr = 80041013.
> 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
> reporting information from Win32_BiosProperties with hr = 80041013
>
> The information from the system is not being transmitted back to the
> update server.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mark Silka wrote:
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >
> >>CrystalBall© sez...
> >>
> >>Updates are not installed successfully from Windows Update, from Microsoft
> >>Update, or by using Automatic Updates after you repair a Windows XP
> >>installation:
> >>http://support.microsoft.com/kb/943144
> >>
> >>NB: Also applies to clean installs, upgrade installs, and Recovery installs.
> >>--
> >>~Robear Dyer (PA Bear)
> >>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>AumHa VSOP & Admin http://aumha.net
> >>DTS-L http://dts-l.net/
> >>
> >>
> >>Mark Silka wrote:
> >>
> >>>I have a new computer that keeps erroring while trying to install windows
> >>>updates.
> >>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many
> >>>other things.
> >>>I even installed the SP3 update for Windows XP and the updates still will
> >>>not install.
> >>>
> >>>I am enclosing the last 50 lines of the WindowsUpdate.log file.
> >>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200
> >>>GB
> >>>hard drive.
> >>>
> >>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
> >>>postprocessing, error = 80246002
> >>
> >><snip>
> >>
> >>
> >
> >
> > Yes,
> >
> > I tried that tech doc and still received the same problem.
> > When I went to the last step about downloading the windows update program I
> > received a "corrupt file" notification after downloading it to the pc in
> > question.
> >
>
 
Re: Update Error 0x80246002

> System is on an office network.

Who manages the network and how many systems are on it ?
Do other systems show these errors in the WU.logs ?
Is there a server and, if so, what's on the server in terms of security?
Does the server update successfully ?
Is WSUS involved ?

Who is the Admin for the network ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mark Silka wrote:

> No 3rd party firewall
> No antivirus/security suite installed yet.
> No popup blockers, download managers, accelerators
> No toolbars or addons.
> IE7 is installed.
> System is on an office network.
>
> "MowGreen [MVP]" wrote:
>
>
>>Is a 3rd party firewall being used ?
>>What is the installed antivirus/security suite ?
>>Are there cookie/pop up blockers or download managers/accelerators
>>installed ?
>>What toolbars or Add-ons have been installed to IE ?
>>Is IE7 installed ?
>>Is the system on a network through a router ?
>>
>>
>>2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed
>>postprocessing, error = 80246002
>>2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file
>>2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while
>>downloading update; notifying dependent calls.
>>
>>The download handler is not making a download request. Some 'thing' is
>>blocking the download. The above error code and the below error code
>>are *not* seen very often -
>>
>>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
>>reporting information from Win32_ComputerSystem with hr = 80041013.
>>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
>>reporting information from Win32_BiosProperties with hr = 80041013
>>
>>The information from the system is not being transmitted back to the
>>update server.
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Mark Silka wrote:
>>
>>>"PA Bear [MS MVP]" wrote:
>>>
>>>
>>>
>>>>CrystalBall© sez...
>>>>
>>>>Updates are not installed successfully from Windows Update, from Microsoft
>>>>Update, or by using Automatic Updates after you repair a Windows XP
>>>>installation:
>>>>http://support.microsoft.com/kb/943144
>>>>
>>>>NB: Also applies to clean installs, upgrade installs, and Recovery installs.
>>>>--
>>>>~Robear Dyer (PA Bear)
>>>>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>AumHa VSOP & Admin http://aumha.net
>>>>DTS-L http://dts-l.net/
>>>>
>>>>
>>>>Mark Silka wrote:
>>>>
>>>>
>>>>>I have a new computer that keeps erroring while trying to install windows
>>>>>updates.
>>>>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many
>>>>>other things.
>>>>>I even installed the SP3 update for Windows XP and the updates still will
>>>>>not install.
>>>>>
>>>>>I am enclosing the last 50 lines of the WindowsUpdate.log file.
>>>>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200
>>>>>GB
>>>>>hard drive.
>>>>>
>>>>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
>>>>>postprocessing, error = 80246002
>>>>
>>>><snip>
>>>>
>>>>
>>>
>>>
>>>Yes,
>>>
>>>I tried that tech doc and still received the same problem.
>>>When I went to the last step about downloading the windows update program I
>>>received a "corrupt file" notification after downloading it to the pc in
>>>question.
>>>
>>
 
Re: Update Error 0x80246002

I am the network admin have about 6-7 servers.
This is the only system that shows the errors.
We have security in the form of a Sonicwall Firewall appliance.
We have over 30 pcs and all update fine.
This is the first one I have had an issue with.

I am checking the hardware to make sure there isn't any data degradation
occurring.
"MowGreen [MVP]" wrote:

> > System is on an office network.
>
> Who manages the network and how many systems are on it ?
> Do other systems show these errors in the WU.logs ?
> Is there a server and, if so, what's on the server in terms of security?
> Does the server update successfully ?
> Is WSUS involved ?
>
> Who is the Admin for the network ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mark Silka wrote:
>
> > No 3rd party firewall
> > No antivirus/security suite installed yet.
> > No popup blockers, download managers, accelerators
> > No toolbars or addons.
> > IE7 is installed.
> > System is on an office network.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Is a 3rd party firewall being used ?
> >>What is the installed antivirus/security suite ?
> >>Are there cookie/pop up blockers or download managers/accelerators
> >>installed ?
> >>What toolbars or Add-ons have been installed to IE ?
> >>Is IE7 installed ?
> >>Is the system on a network through a router ?
> >>
> >>
> >>2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed
> >>postprocessing, error = 80246002
> >>2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file
> >>2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred while
> >>downloading update; notifying dependent calls.
> >>
> >>The download handler is not making a download request. Some 'thing' is
> >>blocking the download. The above error code and the below error code
> >>are *not* seen very often -
> >>
> >>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
> >>reporting information from Win32_ComputerSystem with hr = 80041013.
> >>2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
> >>reporting information from Win32_BiosProperties with hr = 80041013
> >>
> >>The information from the system is not being transmitted back to the
> >>update server.
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>Mark Silka wrote:
> >>
> >>>"PA Bear [MS MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>CrystalBall© sez...
> >>>>
> >>>>Updates are not installed successfully from Windows Update, from Microsoft
> >>>>Update, or by using Automatic Updates after you repair a Windows XP
> >>>>installation:
> >>>>http://support.microsoft.com/kb/943144
> >>>>
> >>>>NB: Also applies to clean installs, upgrade installs, and Recovery installs.
> >>>>--
> >>>>~Robear Dyer (PA Bear)
> >>>>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>AumHa VSOP & Admin http://aumha.net
> >>>>DTS-L http://dts-l.net/
> >>>>
> >>>>
> >>>>Mark Silka wrote:
> >>>>
> >>>>
> >>>>>I have a new computer that keeps erroring while trying to install windows
> >>>>>updates.
> >>>>>I have reinstalled the OS. Renamed the SoftwareDistributionFolder and many
> >>>>>other things.
> >>>>>I even installed the SP3 update for Windows XP and the updates still will
> >>>>>not install.
> >>>>>
> >>>>>I am enclosing the last 50 lines of the WindowsUpdate.log file.
> >>>>>The system is a Windows XP Professional Service Pack 3 with 2 GB Ram, 200
> >>>>>GB
> >>>>>hard drive.
> >>>>>
> >>>>>2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
> >>>>>postprocessing, error = 80246002
> >>>>
> >>>><snip>
> >>>>
> >>>>
> >>>
> >>>
> >>>Yes,
> >>>
> >>>I tried that tech doc and still received the same problem.
> >>>When I went to the last step about downloading the windows update program I
> >>>received a "corrupt file" notification after downloading it to the pc in
> >>>question.
> >>>
> >>
>
 
Re: Update Error 0x80246002

Repost: Is WSUS involved??

Mark Silka wrote:
> I am the network admin have about 6-7 servers.
> This is the only system that shows the errors.
> We have security in the form of a Sonicwall Firewall appliance.
> We have over 30 pcs and all update fine.
> This is the first one I have had an issue with.
>
> I am checking the hardware to make sure there isn't any data degradation
> occurring.
>
> "MowGreen [MVP]" wrote:
>>> System is on an office network.
>>
>> Who manages the network and how many systems are on it ?
>> Do other systems show these errors in the WU.logs ?
>> Is there a server and, if so, what's on the server in terms of security?
>> Does the server update successfully ?
>> Is WSUS involved ?
>>
>> Who is the Admin for the network ?
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>> Mark Silka wrote:
>>
>>> No 3rd party firewall
>>> No antivirus/security suite installed yet.
>>> No popup blockers, download managers, accelerators
>>> No toolbars or addons.
>>> IE7 is installed.
>>> System is on an office network.
>>>
>>> "MowGreen [MVP]" wrote:
>>>
>>>
>>>> Is a 3rd party firewall being used ?
>>>> What is the installed antivirus/security suite ?
>>>> Are there cookie/pop up blockers or download managers/accelerators
>>>> installed ?
>>>> What toolbars or Add-ons have been installed to IE ?
>>>> Is IE7 installed ?
>>>> Is the system on a network through a router ?
>>>>
>>>>
>>>> 2008-05-19 11:08:48:118 1068 860 DnldMgr WARNING: File failed
>>>> postprocessing, error = 80246002
>>>> 2008-05-19 11:08:48:118 1068 860 DnldMgr Failed file
>>>> 2008-05-19 11:08:48:134 1068 860 DnldMgr Error 0x80246002 occurred
>>>> while
>>>> downloading update; notifying dependent calls.
>>>>
>>>> The download handler is not making a download request. Some 'thing' is
>>>> blocking the download. The above error code and the below error code
>>>> are *not* seen very often -
>>>>
>>>> 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
>>>> reporting information from Win32_ComputerSystem with hr = 80041013.
>>>> 2008-05-19 11:05:55:713 1068 490 Report WARNING: Failed to load
>>>> reporting information from Win32_BiosProperties with hr = 80041013
>>>>
>>>> The information from the system is not being transmitted back to the
>>>> update server.
>>>>
>>>>
>>>> MowGreen [MVP 2003-2008]
>>>> ===============
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>>
>>>>
>>>> Mark Silka wrote:
>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>> CrystalBall© sez...
>>>>>>
>>>>>> Updates are not installed successfully from Windows Update, from
>>>>>> Microsoft Update, or by using Automatic Updates after you repair a
>>>>>> Windows XP installation:
>>>>>> http://support.microsoft.com/kb/943144
>>>>>>
>>>>>> NB: Also applies to clean installs, upgrade installs, and Recovery
>>>>>> installs. --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>>
>>>>>> Mark Silka wrote:
>>>>>>
>>>>>>
>>>>>>> I have a new computer that keeps erroring while trying to install
>>>>>>> windows updates.
>>>>>>> I have reinstalled the OS. Renamed the SoftwareDistributionFolder
>>>>>>> and
>>>>>>> many other things.
>>>>>>> I even installed the SP3 update for Windows XP and the updates still
>>>>>>> will not install.
>>>>>>>
>>>>>>> I am enclosing the last 50 lines of the WindowsUpdate.log file.
>>>>>>> The system is a Windows XP Professional Service Pack 3 with 2 GB
>>>>>>> Ram,
>>>>>>> 200 GB
>>>>>>> hard drive.
>>>>>>>
>>>>>>> 2008-05-19 08:42:51:297 1068 9ac DnldMgr WARNING: File failed
>>>>>>> postprocessing, error = 80246002
>>>>>>
>>>>>> <snip>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> Yes,
>>>>>
>>>>> I tried that tech doc and still received the same problem.
>>>>> When I went to the last step about downloading the windows update
>>>>> program I received a "corrupt file" notification after downloading it
>>>>> to the pc in question.
 
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