Print Range Issue

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  • Start date Start date
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Rich

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When a user tries to print from Word using a print range (for example, the
document is 20 pages long and the user only wants to print pages 4-10), the
job fails. There is no error on the user side of things. From their
perspective, "nothing" happens. However, there is an error on the print
server as follows:
---------------------------------------------------
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 5/21/2008
Time: 1:55:11 PM
User: <omitted>
Computer: <omitted>

Description:
The document Microsoft Word - Cards.doc owned by <omitted> failed to print
on printer Gnuckwork Printer. Data type: NT EMF 1.008. Size of the spool file
in bytes: 0. Number of bytes printed: 0. Total number of pages in the
document: 0. Number of pages printed: 0. Client machine: <omitted>. Win32
error code returned by the print processor: 259.
-----------------------------------------
This is a network printer installed on Windows Server 2003 Standard, SP2,
all updates applied. The printer is a LaserJet 4050.

Also of note, when using "Current Page" or printing the entire document, the
print job will go through with no problems. Only when a print range is
chosen does this error happen and the job doesn't go through. Furthermore,
this only happens in Word 2003. Here is what I have done so far with the
EXACT same results on multiple workstations:

Removed the printer and reinstalled using PCL6, PCL5, and PS drivers - same
results.
Created a new user profile on each machine and tried printing a range of
pages - same results

I am so out of ideas. Anyone have any thoughts???
 
Re: Print Range Issue

Hello rich,

Check this ones:
http://www.eventid.net/display.asp?eventid=6161&eventno=4177&source=Print&phase=1

http://technet2.microsoft.com/windo...8d4d-47e7-a0b1-61ad2fe033b81033.mspx?mfr=true

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
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> When a user tries to print from Word using a print range (for example,
> the
> document is 20 pages long and the user only wants to print pages
> 4-10), the
> job fails. There is no error on the user side of things. From their
> perspective, "nothing" happens. However, there is an error on the
> print
> server as follows:
> ---------------------------------------------------
> Event Type: Error
> Event Source: Print
> Event Category: None
> Event ID: 6161
> Date: 5/21/2008
> Time: 1:55:11 PM
> User: <omitted>
> Computer: <omitted>
> Description:
> The document Microsoft Word - Cards.doc owned by <omitted> failed to
> print
> on printer Gnuckwork Printer. Data type: NT EMF 1.008. Size of the
> spool file
> in bytes: 0. Number of bytes printed: 0. Total number of pages in the
> document: 0. Number of pages printed: 0. Client machine: <omitted>.
> Win32
> error code returned by the print processor: 259.
> -----------------------------------------
> This is a network printer installed on Windows Server 2003 Standard,
> SP2,
> all updates applied. The printer is a LaserJet 4050.
> Also of note, when using "Current Page" or printing the entire
> document, the print job will go through with no problems. Only when a
> print range is chosen does this error happen and the job doesn't go
> through. Furthermore, this only happens in Word 2003. Here is what I
> have done so far with the EXACT same results on multiple workstations:
>
> Removed the printer and reinstalled using PCL6, PCL5, and PS drivers -
> same
> results.
> Created a new user profile on each machine and tried printing a range
> of
> pages - same results
> I am so out of ideas. Anyone have any thoughts???
>
 
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