S
SYA
Guest
RE: Error installing (KB 921896)
Hi Peter
I am having a similar problem installing the update for SQL Server Express
Edition. I checked my summary.txt and it appears that installer MSI doesn't
load (see below). How can I rectify this?
Thanks
Product Installation Status
Product : Express Database Services (MSSMLBIZ)
Product Version (Previous): 2047
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : -2146885628
Error Description : Unable to install Windows Installer MSI file
"Peter Saddow [Microsoft]" wrote:
> Could you post the contents of the summary.txt log located at
> %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix? We can
> then debug the issue.
>
> Thanks,
> Peter Saddow
>
>
> "GPO" wrote:
>
> > The update is called: Microsoft SQL Server 2005 Express Edition Service Pack
> > 2 (KB 921896). My computer seems to think it was downloaded, and each time I
> > retry to update, it seems to go to an install function (which fails). I
> > wonder if there is a way to wipe the download from my system and start over.
> > Here are the error details:
> >
> > Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896)
> > Installation date: 3/8/2007 3:01 AM
> > Installation status: Failed
> > Error details: Code 2B22
> > Update type: Important
> > This service pack upgrades all Microsoft SQL Server 2005 Express Edition
> > instances and components to Service Pack 2 (SP2). If you need additional
> > installation options, you should download this service pack at the Microsoft
> > Download Center. For more information, see Microsoft Knowledge Base article
> > 921896.
> > More information:
> > http://support.microsoft.com/kb/921896
> > More information:
> > http://support.microsoft.com
> >
> > Any help would be appreciated.
> >
> > "Peter Saddow [Microsoft]" wrote:
> >
> > > You are encountering a different problem than the previous person. Try
> > > scanning and downloading again, maybe there was some network issue when the
> > > update was downloading. If you continue to encounter a problem please post a
> > > new message and let us know which update you are trying to download.
> > >
> > > Thanks,
> > > Peter Saddow [Microsoft]
> > >
> > > "GPO" wrote:
> > >
> > > > I am having the same issue. My download froze at 82% and now it wants to
> > > > install only, and cannot complete the install, but won't go away as saying I
> > > > should try again. Any thoughts?
> > > >
> > > > "Peter Saddow [Microsoft]" wrote:
> > > >
> > > > > Looks like the Express service is disabled. The service needs to be startable
> > > > > for the upgrade to complete. Go to Administrate Tools and then Services. Look
> > > > > for the entry called "SQL Server (ACT7)". Right-click on the entry and choose
> > > > > properties. You should see the "Startup Type" is disabled. Change the
> > > > > "Startup Type" to manual. Rerun the installation through Microsoft Update.
> > > > >
> > > > > "DavidW" wrote:
> > > > >
> > > > > > Sure thing:
> > > > > >
> > > > > > Time: 03/07/2007 18:51:52.227
> > > > > > KB Number: KB921896
> > > > > > Machine: DAVID2
> > > > > > OS Version: Professional (Build 6000)
> > > > > > Package Language: 1033 (ENU)
> > > > > > Package Platform: x86
> > > > > > Package SP Level: 2
> > > > > > Package Version: 3042
> > > > > > Command-line parameters specified:
> > > > > > /quiet
> > > > > > /allinstances
> > > > > > Cluster Installation: No
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Prerequisites Check & Status
> > > > > > SQLSupport: Passed
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Products Detected Language Level Patch Level
> > > > > > Platform Edition
> > > > > > Express Database Services (ACT7) ENU SP1 2005.090.2170.00
> > > > > > x86 EXPRESS
> > > > > > Express Database Services (SQLExpress) ENU SP1
> > > > > > x86 EXPRESS
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Products Disqualified & Reason
> > > > > > Product Reason
> > > > > > Express Database Services (ACT7) Service was found to be disabled
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Processes Locking Files
> > > > > > Process Name Feature Type User Name
> > > > > > PID
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Product Installation Status
> > > > > > Product : Express Database Services (ACT7)
> > > > > > Product Version (Previous): 2170
> > > > > > Product Version (Final) :
> > > > > > Status : Not Applied
> > > > > > Log File :
> > > > > > SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
> > > > > > Error Number : 11059
> > > > > > Error Description : Service was found to be disabled
> > > > > > ----------------------------------------------------------------------------------
> > > > > > Product : Express Database Services (SQLExpress)
> > > > > > Product Version (Previous):
> > > > > > Product Version (Final) :
> > > > > > Status : Not Applied
> > > > > > Log File :
> > > > > > SQL Express Features : Client_Components,Connectivity
> > > > > > Error Number : 0
> > > > > > Error Description :
> > > > > > ----------------------------------------------------------------------------------
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Summary
> > > > > > Service was found to be disabled
> > > > > > Exit Code Returned: 11059
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > "Peter Saddow [Microsoft]" wrote:
> > > > > >
> > > > > > > Looks like you have SQL Server 2005 Express Edition installed.
> > > > > > >
> > > > > > > Could you post the contents of the summary.txt log located at C:\Program
> > > > > > > Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix? We can then debug
> > > > > > > the issue.
> > > > > > >
> > > > > > > Thanks,
> > > > > > > Peter Saddow [MSFT]
> > > > > > >
> > > > > > >
> > > > > > > "DavidW" wrote:
> > > > > > >
> > > > > > > > This is listed as an Important Update:
> > > > > > > >
> > > > > > > > Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896)
> > > > > > > >
> > > > > > > > Download size: 56.4 MB
> > > > > > > >
> > > > > > > > You may need to restart your computer for this update to take effect.
> > > > > > > >
> > > > > > > > Update type: Important
> > > > > > > >
> > > > > > > > This service pack upgrades all Microsoft SQL Server 2005 Express Edition
> > > > > > > > instances and components to Service Pack 2 (SP2). If you need additional
> > > > > > > > installation options, you should download this service pack at the Microsoft
> > > > > > > > Download Center. For more information, see Microsoft Knowledge Base article
> > > > > > > > 921896.
> > > > > > > >
> > > > > > > > I tried to install and this is the error I get: WindowsUpdate_00002B33
> > > > > > > >
> > > > > > > > What should I do? Is it truly an Important update and if so, how do I
> > > > > > > > install it?
> > > > > > > >
Hi Peter
I am having a similar problem installing the update for SQL Server Express
Edition. I checked my summary.txt and it appears that installer MSI doesn't
load (see below). How can I rectify this?
Thanks
Product Installation Status
Product : Express Database Services (MSSMLBIZ)
Product Version (Previous): 2047
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : -2146885628
Error Description : Unable to install Windows Installer MSI file
"Peter Saddow [Microsoft]" wrote:
> Could you post the contents of the summary.txt log located at
> %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix? We can
> then debug the issue.
>
> Thanks,
> Peter Saddow
>
>
> "GPO" wrote:
>
> > The update is called: Microsoft SQL Server 2005 Express Edition Service Pack
> > 2 (KB 921896). My computer seems to think it was downloaded, and each time I
> > retry to update, it seems to go to an install function (which fails). I
> > wonder if there is a way to wipe the download from my system and start over.
> > Here are the error details:
> >
> > Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896)
> > Installation date: 3/8/2007 3:01 AM
> > Installation status: Failed
> > Error details: Code 2B22
> > Update type: Important
> > This service pack upgrades all Microsoft SQL Server 2005 Express Edition
> > instances and components to Service Pack 2 (SP2). If you need additional
> > installation options, you should download this service pack at the Microsoft
> > Download Center. For more information, see Microsoft Knowledge Base article
> > 921896.
> > More information:
> > http://support.microsoft.com/kb/921896
> > More information:
> > http://support.microsoft.com
> >
> > Any help would be appreciated.
> >
> > "Peter Saddow [Microsoft]" wrote:
> >
> > > You are encountering a different problem than the previous person. Try
> > > scanning and downloading again, maybe there was some network issue when the
> > > update was downloading. If you continue to encounter a problem please post a
> > > new message and let us know which update you are trying to download.
> > >
> > > Thanks,
> > > Peter Saddow [Microsoft]
> > >
> > > "GPO" wrote:
> > >
> > > > I am having the same issue. My download froze at 82% and now it wants to
> > > > install only, and cannot complete the install, but won't go away as saying I
> > > > should try again. Any thoughts?
> > > >
> > > > "Peter Saddow [Microsoft]" wrote:
> > > >
> > > > > Looks like the Express service is disabled. The service needs to be startable
> > > > > for the upgrade to complete. Go to Administrate Tools and then Services. Look
> > > > > for the entry called "SQL Server (ACT7)". Right-click on the entry and choose
> > > > > properties. You should see the "Startup Type" is disabled. Change the
> > > > > "Startup Type" to manual. Rerun the installation through Microsoft Update.
> > > > >
> > > > > "DavidW" wrote:
> > > > >
> > > > > > Sure thing:
> > > > > >
> > > > > > Time: 03/07/2007 18:51:52.227
> > > > > > KB Number: KB921896
> > > > > > Machine: DAVID2
> > > > > > OS Version: Professional (Build 6000)
> > > > > > Package Language: 1033 (ENU)
> > > > > > Package Platform: x86
> > > > > > Package SP Level: 2
> > > > > > Package Version: 3042
> > > > > > Command-line parameters specified:
> > > > > > /quiet
> > > > > > /allinstances
> > > > > > Cluster Installation: No
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Prerequisites Check & Status
> > > > > > SQLSupport: Passed
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Products Detected Language Level Patch Level
> > > > > > Platform Edition
> > > > > > Express Database Services (ACT7) ENU SP1 2005.090.2170.00
> > > > > > x86 EXPRESS
> > > > > > Express Database Services (SQLExpress) ENU SP1
> > > > > > x86 EXPRESS
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Products Disqualified & Reason
> > > > > > Product Reason
> > > > > > Express Database Services (ACT7) Service was found to be disabled
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Processes Locking Files
> > > > > > Process Name Feature Type User Name
> > > > > > PID
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Product Installation Status
> > > > > > Product : Express Database Services (ACT7)
> > > > > > Product Version (Previous): 2170
> > > > > > Product Version (Final) :
> > > > > > Status : Not Applied
> > > > > > Log File :
> > > > > > SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
> > > > > > Error Number : 11059
> > > > > > Error Description : Service was found to be disabled
> > > > > > ----------------------------------------------------------------------------------
> > > > > > Product : Express Database Services (SQLExpress)
> > > > > > Product Version (Previous):
> > > > > > Product Version (Final) :
> > > > > > Status : Not Applied
> > > > > > Log File :
> > > > > > SQL Express Features : Client_Components,Connectivity
> > > > > > Error Number : 0
> > > > > > Error Description :
> > > > > > ----------------------------------------------------------------------------------
> > > > > >
> > > > > > **********************************************************************************
> > > > > > Summary
> > > > > > Service was found to be disabled
> > > > > > Exit Code Returned: 11059
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > "Peter Saddow [Microsoft]" wrote:
> > > > > >
> > > > > > > Looks like you have SQL Server 2005 Express Edition installed.
> > > > > > >
> > > > > > > Could you post the contents of the summary.txt log located at C:\Program
> > > > > > > Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix? We can then debug
> > > > > > > the issue.
> > > > > > >
> > > > > > > Thanks,
> > > > > > > Peter Saddow [MSFT]
> > > > > > >
> > > > > > >
> > > > > > > "DavidW" wrote:
> > > > > > >
> > > > > > > > This is listed as an Important Update:
> > > > > > > >
> > > > > > > > Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896)
> > > > > > > >
> > > > > > > > Download size: 56.4 MB
> > > > > > > >
> > > > > > > > You may need to restart your computer for this update to take effect.
> > > > > > > >
> > > > > > > > Update type: Important
> > > > > > > >
> > > > > > > > This service pack upgrades all Microsoft SQL Server 2005 Express Edition
> > > > > > > > instances and components to Service Pack 2 (SP2). If you need additional
> > > > > > > > installation options, you should download this service pack at the Microsoft
> > > > > > > > Download Center. For more information, see Microsoft Knowledge Base article
> > > > > > > > 921896.
> > > > > > > >
> > > > > > > > I tried to install and this is the error I get: WindowsUpdate_00002B33
> > > > > > > >
> > > > > > > > What should I do? Is it truly an Important update and if so, how do I
> > > > > > > > install it?
> > > > > > > >