F
fewiii
Guest
Hello from frustrationland...
My problem:
I can access my Start Menu, but can't do much else with it - I have to go
into Windows Explorer. I get no context menus, etc, (including My Documents,
My Music, etc. and the stuff in All Programs). Then, for the coup de grace,
when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution
Prevention error message whenever I open the start menu after doing so; then,
Dr. Watson does its thing, and explorer.exe restarts.
As it turns out, the apps actually 'pin' okay, and work, but I can't move
them or anything else, including getting any context menus (like with the
rest of the Start Menu. And I can delete my 'pins' only from within Windows
Explorer via the context menu ('Unpin from Start Menu').
So far, everything else seems to be working okay, both Windows and my
applications, but how long?
I have Service Pack 3 installed, anyone know of any issues/conflicts that
would cause the problem I am having?
I also recently installed the JRE version 6...any known issues there?
The frustration part is that I have tried just about everything I can think
of, including uninstalling stuff, disabling numerous shell extensions, and
nada.
Here is the Error event from the event viewer; I get this every time I get
the DEP error, and explorer.exe restarts:
----------------------------------------------------------------------------------------------
Faulting application explorer.exe, version 6.0.2900.5512, faulting module
unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 30 30 30 30 30 00000
-------------------------------------------------------------------------------------------------
*I'm not sure how relevent it is, but here's the information event from Dr.
Watson that appears just above the Application error event in the events log:*
The application, C:\WINDOWS\Explorer.EXE, generated an application error The
error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was
c0000005 at address 00000000 (<nosymbols>)
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
The data bytes contain only ascii text, and a lot of it.
---------------------------------------------------------------------------------------------------
Lastly, my system info:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name FBJ3
System Manufacturer Gateway
System Model W3107
System Type X86-based PC
Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name FBJ3\few3
Time Zone Central Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 93.39 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 918.79 MB
Page File C:\pagefile.sys
My problem:
I can access my Start Menu, but can't do much else with it - I have to go
into Windows Explorer. I get no context menus, etc, (including My Documents,
My Music, etc. and the stuff in All Programs). Then, for the coup de grace,
when I try to 'pin' apps to the Start Menu, I get a good-ol' Data Execution
Prevention error message whenever I open the start menu after doing so; then,
Dr. Watson does its thing, and explorer.exe restarts.
As it turns out, the apps actually 'pin' okay, and work, but I can't move
them or anything else, including getting any context menus (like with the
rest of the Start Menu. And I can delete my 'pins' only from within Windows
Explorer via the context menu ('Unpin from Start Menu').
So far, everything else seems to be working okay, both Windows and my
applications, but how long?
I have Service Pack 3 installed, anyone know of any issues/conflicts that
would cause the problem I am having?
I also recently installed the JRE version 6...any known issues there?
The frustration part is that I have tried just about everything I can think
of, including uninstalling stuff, disabling numerous shell extensions, and
nada.
Here is the Error event from the event viewer; I get this every time I get
the DEP error, and explorer.exe restarts:
----------------------------------------------------------------------------------------------
Faulting application explorer.exe, version 6.0.2900.5512, faulting module
unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 30 30 30 30 30 00000
-------------------------------------------------------------------------------------------------
*I'm not sure how relevent it is, but here's the information event from Dr.
Watson that appears just above the Application error event in the events log:*
The application, C:\WINDOWS\Explorer.EXE, generated an application error The
error occurred on 05/25/2008 @ 21:53:53.878 The exception generated was
c0000005 at address 00000000 (<nosymbols>)
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
The data bytes contain only ascii text, and a lot of it.
---------------------------------------------------------------------------------------------------
Lastly, my system info:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name FBJ3
System Manufacturer Gateway
System Model W3107
System Type X86-based PC
Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1808 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name FBJ3\few3
Time Zone Central Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 93.39 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 918.79 MB
Page File C:\pagefile.sys