0x800A01AE on Windows Small Business Server 2003 Premium

  • Thread starter Thread starter Mike in Nebraska
  • Start date Start date
M

Mike in Nebraska

Guest
Had to go into Repair with my system last week with a consultant called in.
Ever since, I can't get WU via IE7 or the menu bar to work. I get this
error over and over again. It cycles through to the choice for Express or
Custom download (doesn't matter which I choose), then it immediately tells
me it is missing files. I choose to let it fix itself. It downloads and
registers the files (100% each time), then cycles right back to Express and
Custom download choice. Found MS Article 910359 and followe it, same
result. Searched this NG and saw a hint to empty my temporary internet
files then do the 910359 article. Same result.

I must have something wrong in the registry, but don't feel confident in
doing anything there without guidance.

Any ideas?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a conservation non-profit (501 (c)(3)) organization
Wood River, NE
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

Was the Repair operation done with IE7 installed ?
If not, then see if running this tool, posted by Eddie Bowers, MS
Security Support, resolves the error code:

AU Client and WindowsUpdate Reset Tool (v76)
http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656

If IE7 was installed: http://support.microsoft.com/kb/917964
Use Recovery Console to remove IE7 if it's not listed in Add/Remove
Programs.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mike in Nebraska wrote:

> Had to go into Repair with my system last week with a consultant called in.
> Ever since, I can't get WU via IE7 or the menu bar to work. I get this
> error over and over again. It cycles through to the choice for Express or
> Custom download (doesn't matter which I choose), then it immediately tells
> me it is missing files. I choose to let it fix itself. It downloads and
> registers the files (100% each time), then cycles right back to Express and
> Custom download choice. Found MS Article 910359 and followe it, same
> result. Searched this NG and saw a hint to empty my temporary internet
> files then do the 910359 article. Same result.
>
> I must have something wrong in the registry, but don't feel confident in
> doing anything there without guidance.
>
> Any ideas?
>
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

It was re-installed during the process.I'll try option 2.

Thanks!

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
> Was the Repair operation done with IE7 installed ?
> If not, then see if running this tool, posted by Eddie Bowers, MS Security
> Support, resolves the error code:
>
> AU Client and WindowsUpdate Reset Tool (v76)
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>
> If IE7 was installed: http://support.microsoft.com/kb/917964
> Use Recovery Console to remove IE7 if it's not listed in Add/Remove
> Programs.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>
>> Had to go into Repair with my system last week with a consultant called
>> in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>> this error over and over again. It cycles through to the choice for
>> Express or Custom download (doesn't matter which I choose), then it
>> immediately tells me it is missing files. I choose to let it fix itself.
>> It downloads and registers the files (100% each time), then cycles right
>> back to Express and Custom download choice. Found MS Article 910359 and
>> followe it, same result. Searched this NG and saw a hint to empty my
>> temporary internet files then do the 910359 article. Same result.
>>
>> I must have something wrong in the registry, but don't feel confident in
>> doing anything there without guidance.
>>
>> Any ideas?
>>
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

No good. Uninstalled IE7, used the Codeplex tool (twice), rebooted after
each and still get the same error.

Nothing in the event logs, so I'm stumped.

Ideas?

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
> Was the Repair operation done with IE7 installed ?
> If not, then see if running this tool, posted by Eddie Bowers, MS Security
> Support, resolves the error code:
>
> AU Client and WindowsUpdate Reset Tool (v76)
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>
> If IE7 was installed: http://support.microsoft.com/kb/917964
> Use Recovery Console to remove IE7 if it's not listed in Add/Remove
> Programs.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>
>> Had to go into Repair with my system last week with a consultant called
>> in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>> this error over and over again. It cycles through to the choice for
>> Express or Custom download (doesn't matter which I choose), then it
>> immediately tells me it is missing files. I choose to let it fix itself.
>> It downloads and registers the files (100% each time), then cycles right
>> back to Express and Custom download choice. Found MS Article 910359 and
>> followe it, same result. Searched this NG and saw a hint to empty my
>> temporary internet files then do the 910359 article. Same result.
>>
>> I must have something wrong in the registry, but don't feel confident in
>> doing anything there without guidance.
>>
>> Any ideas?
>>
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

Forgot to mention that I used MS article 927177 to uninstall IE7.

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
> Was the Repair operation done with IE7 installed ?
> If not, then see if running this tool, posted by Eddie Bowers, MS Security
> Support, resolves the error code:
>
> AU Client and WindowsUpdate Reset Tool (v76)
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>
> If IE7 was installed: http://support.microsoft.com/kb/917964
> Use Recovery Console to remove IE7 if it's not listed in Add/Remove
> Programs.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>
>> Had to go into Repair with my system last week with a consultant called
>> in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>> this error over and over again. It cycles through to the choice for
>> Express or Custom download (doesn't matter which I choose), then it
>> immediately tells me it is missing files. I choose to let it fix itself.
>> It downloads and registers the files (100% each time), then cycles right
>> back to Express and Custom download choice. Found MS Article 910359 and
>> followe it, same result. Searched this NG and saw a hint to empty my
>> temporary internet files then do the 910359 article. Same result.
>>
>> I must have something wrong in the registry, but don't feel confident in
>> doing anything there without guidance.
>>
>> Any ideas?
>>
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

Install the latest Version of the Windows Update Agent [client]
following the steps laid out here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172

Suggest you install it from a Command Prompt, as laid out in the
article, instead of from the Run line.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mike in Nebraska wrote:
> Forgot to mention that I used MS article 927177 to uninstall IE7.
>
> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>
>>Was the Repair operation done with IE7 installed ?
>>If not, then see if running this tool, posted by Eddie Bowers, MS Security
>>Support, resolves the error code:
>>
>>AU Client and WindowsUpdate Reset Tool (v76)
>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>
>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>Programs.
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Mike in Nebraska wrote:
>>
>>
>>>Had to go into Repair with my system last week with a consultant called
>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>this error over and over again. It cycles through to the choice for
>>>Express or Custom download (doesn't matter which I choose), then it
>>>immediately tells me it is missing files. I choose to let it fix itself.
>>>It downloads and registers the files (100% each time), then cycles right
>>>back to Express and Custom download choice. Found MS Article 910359 and
>>>followe it, same result. Searched this NG and saw a hint to empty my
>>>temporary internet files then do the 910359 article. Same result.
>>>
>>>I must have something wrong in the registry, but don't feel confident in
>>>doing anything there without guidance.
>>>
>>>Any ideas?
>>>
>
>
>
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

Will do, thanks.

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uUG9qhawIHA.4560@TK2MSFTNGP03.phx.gbl...
> Install the latest Version of the Windows Update Agent [client] following
> the steps laid out here:
> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172
>
> Suggest you install it from a Command Prompt, as laid out in the article,
> instead of from the Run line.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>> Forgot to mention that I used MS article 927177 to uninstall IE7.
>>
>> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
>> news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>>
>>>Was the Repair operation done with IE7 installed ?
>>>If not, then see if running this tool, posted by Eddie Bowers, MS
>>>Security Support, resolves the error code:
>>>
>>>AU Client and WindowsUpdate Reset Tool (v76)
>>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>>
>>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>>Programs.
>>>
>>>
>>>MowGreen [MVP 2003-2008]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>
>>>Mike in Nebraska wrote:
>>>
>>>
>>>>Had to go into Repair with my system last week with a consultant called
>>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>>this error over and over again. It cycles through to the choice for
>>>>Express or Custom download (doesn't matter which I choose), then it
>>>>immediately tells me it is missing files. I choose to let it fix
>>>>itself. It downloads and registers the files (100% each time), then
>>>>cycles right back to Express and Custom download choice. Found MS
>>>>Article 910359 and followe it, same result. Searched this NG and saw a
>>>>hint to empty my temporary internet files then do the 910359 article.
>>>>Same result.
>>>>
>>>>I must have something wrong in the registry, but don't feel confident in
>>>>doing anything there without guidance.
>>>>
>>>>Any ideas?
>>>>
>>
>>
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

That did it! Thanks!

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uUG9qhawIHA.4560@TK2MSFTNGP03.phx.gbl...
> Install the latest Version of the Windows Update Agent [client] following
> the steps laid out here:
> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172
>
> Suggest you install it from a Command Prompt, as laid out in the article,
> instead of from the Run line.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>> Forgot to mention that I used MS article 927177 to uninstall IE7.
>>
>> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
>> news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>>
>>>Was the Repair operation done with IE7 installed ?
>>>If not, then see if running this tool, posted by Eddie Bowers, MS
>>>Security Support, resolves the error code:
>>>
>>>AU Client and WindowsUpdate Reset Tool (v76)
>>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>>
>>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>>Programs.
>>>
>>>
>>>MowGreen [MVP 2003-2008]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>
>>>Mike in Nebraska wrote:
>>>
>>>
>>>>Had to go into Repair with my system last week with a consultant called
>>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>>this error over and over again. It cycles through to the choice for
>>>>Express or Custom download (doesn't matter which I choose), then it
>>>>immediately tells me it is missing files. I choose to let it fix
>>>>itself. It downloads and registers the files (100% each time), then
>>>>cycles right back to Express and Custom download choice. Found MS
>>>>Article 910359 and followe it, same result. Searched this NG and saw a
>>>>hint to empty my temporary internet files then do the 910359 article.
>>>>Same result.
>>>>
>>>>I must have something wrong in the registry, but don't feel confident in
>>>>doing anything there without guidance.
>>>>
>>>>Any ideas?
>>>>
>>
>>
 
Re: 0x800A01AE on Windows Small Business Server 2003 Premium

You're mowst welcome, Mike. Have a great Summer !

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mike in Nebraska wrote:

> That did it! Thanks!
>
> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:uUG9qhawIHA.4560@TK2MSFTNGP03.phx.gbl...
>
>>Install the latest Version of the Windows Update Agent [client] following
>>the steps laid out here:
>>http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172
>>
>>Suggest you install it from a Command Prompt, as laid out in the article,
>>instead of from the Run line.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Mike in Nebraska wrote:
>>
>>>Forgot to mention that I used MS article 927177 to uninstall IE7.
>>>
>>>"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
>>>news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>>>
>>>
>>>>Was the Repair operation done with IE7 installed ?
>>>>If not, then see if running this tool, posted by Eddie Bowers, MS
>>>>Security Support, resolves the error code:
>>>>
>>>>AU Client and WindowsUpdate Reset Tool (v76)
>>>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>>>
>>>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>>>Programs.
>>>>
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>>*-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>Mike in Nebraska wrote:
>>>>
>>>>
>>>>
>>>>>Had to go into Repair with my system last week with a consultant called
>>>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>>>this error over and over again. It cycles through to the choice for
>>>>>Express or Custom download (doesn't matter which I choose), then it
>>>>>immediately tells me it is missing files. I choose to let it fix
>>>>>itself. It downloads and registers the files (100% each time), then
>>>>>cycles right back to Express and Custom download choice. Found MS
>>>>>Article 910359 and followe it, same result. Searched this NG and saw a
>>>>>hint to empty my temporary internet files then do the 910359 article.
>>>>>Same result.
>>>>>
>>>>>I must have something wrong in the registry, but don't feel confident in
>>>>>doing anything there without guidance.
>>>>>
>>>>>Any ideas?
>>>>>
>>>
>>>
>
 

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