RE: KB898461 consistently fails to install

[Wolverine]

RE: KB898461 consistently fails to install

Forgot to mention that I also have posted a blog having the same solution
which can be accessed at:

http://funcomputing.blogsome.com/2008/05/31/microsoft-update-fails-problem-solution/

BR, Wolverine

"Malc" wrote:

> I'm trying to update a Win XP SP2 installation but since KB898461
> failed to install, all subsequent updates have also failed (898461 was
> the new update installer). The installation is now 6 months out of
> date...
>
> I've tried downloading the patch and running it locally but it fails
> with a MessageBox ("The system cannot find the file specified"). I
> don't know which file can't be found; my analysis of the log file is
> that several aspects of the installation may have failed.
>
> Can you help? I've tried setting Windows\CurrentVersion\Setup\LogLevel
> to 0x80006060 but I think it didn't add any detail to the log file.
> I've tried emptying the DataStore and Download subdirectories in
> SoftwareDistribution but it didn't help; neither did running the patch
> in safe mode.
>
> Here's a typical log file.
>
> 1.641:
> ================================================================================
> 1.641: 2005/12/26 16:51:58.715 (local)
> 1.641: c:\355571f7444f803dcd5cbb7c9951\update\update.exe (version
> 6.1.22.4)
> 1.656: Hotfix started with following command line: /log:c:\temp\log.txt
>
> 103.766: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed
> with error 0x2
> 103.766: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed
> with error 0x2
> 103.766: DoInstallation: CleanPFR failed: 0x2
> 103.812: SetProductTypes: InfProductBuildType=BuildType.IC
> 103.812: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 103.875: DoInstallation: FetchSourceURL for
> c:\355571f7444f803dcd5cbb7c9951\update\update_SP2GDR.inf failed
> 103.875: CreateUninstall = 1,Directory =
> C:\WINDOWS\$NtUninstallKB898461$
> 103.875: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
> failed: 0xe0000102
> 103.875: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003
> 103.875: InventoryThread: LoadFileQueues failed with error: 0x3
> 103.875: Inventory complete: ReturnStatus=3, 0 ticks
> 103.875: Num Ticks for invent : 0
> 103.937: The system cannot find the path specified.
> 115.672: Message displayed to the user: The system cannot find the path
> specified.
> 115.672: User Input: OK
> 115.672: KB898461 installation did not complete.
> 117.531: Message displayed to the user: KB898461 installation did not
> complete.
> 117.531: User Input: OK
> 117.531: Update.exe extended error code = 0x3
> 117.531: Update.exe return code was masked to 0x643 for MSI custom
> action compliance.
>
> Curiously, KB886185 has failed with similar errors since December
> 2004...
>
> Thanks in advance for any help,
> Malc
>
>

 

[Gwynevar]

RE: KB898461 consistently fails to install

RE: KB898461 consistently fails to install

I tried your fix and all of them worked okay except for the REGSVR32
WUAUENG1.DLL. It keeps telling me that it failed because the dll does not
exist. Do you have any idea how to fix this problem? I have tried several
different solutions and even reinstalled XP Pro a few times. Nothing seems
to help and I am pulling my hair out at this point. It's preventing several
critical updates from coming through and it seems to be interfering with
other software downloads as well.

"Wolverine" wrote:

> Forgot to mention that I also have posted a blog having the same solution
> which can be accessed at:
>
> http://funcomputing.blogsome.com/2008/05/31/microsoft-update-fails-problem-solution/
>
> BR, Wolverine
>
> "Malc" wrote:
>
> > I'm trying to update a Win XP SP2 installation but since KB898461
> > failed to install, all subsequent updates have also failed (898461 was
> > the new update installer). The installation is now 6 months out of
> > date...
> >
> > I've tried downloading the patch and running it locally but it fails
> > with a MessageBox ("The system cannot find the file specified"). I
> > don't know which file can't be found; my analysis of the log file is
> > that several aspects of the installation may have failed.
> >
> > Can you help? I've tried setting Windows\CurrentVersion\Setup\LogLevel
> > to 0x80006060 but I think it didn't add any detail to the log file.
> > I've tried emptying the DataStore and Download subdirectories in
> > SoftwareDistribution but it didn't help; neither did running the patch
> > in safe mode.
> >
> > Here's a typical log file.
> >
> > 1.641:
> > ================================================================================
> > 1.641: 2005/12/26 16:51:58.715 (local)
> > 1.641: c:\355571f7444f803dcd5cbb7c9951\update\update.exe (version
> > 6.1.22.4)
> > 1.656: Hotfix started with following command line: /log:c:\temp\log.txt
> >
> > 103.766: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed
> > with error 0x2
> > 103.766: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed
> > with error 0x2
> > 103.766: DoInstallation: CleanPFR failed: 0x2
> > 103.812: SetProductTypes: InfProductBuildType=BuildType.IC
> > 103.812: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 103.875: DoInstallation: FetchSourceURL for
> > c:\355571f7444f803dcd5cbb7c9951\update\update_SP2GDR.inf failed
> > 103.875: CreateUninstall = 1,Directory =
> > C:\WINDOWS\$NtUninstallKB898461$
> > 103.875: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
> > failed: 0xe0000102
> > 103.875: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003
> > 103.875: InventoryThread: LoadFileQueues failed with error: 0x3
> > 103.875: Inventory complete: ReturnStatus=3, 0 ticks
> > 103.875: Num Ticks for invent : 0
> > 103.937: The system cannot find the path specified.
> > 115.672: Message displayed to the user: The system cannot find the path
> > specified.
> > 115.672: User Input: OK
> > 115.672: KB898461 installation did not complete.
> > 117.531: Message displayed to the user: KB898461 installation did not
> > complete.
> > 117.531: User Input: OK
> > 117.531: Update.exe extended error code = 0x3
> > 117.531: Update.exe return code was masked to 0x643 for MSI custom
> > action compliance.
> >
> > Curiously, KB886185 has failed with similar errors since December
> > 2004...
> >
> > Thanks in advance for any help,
> > Malc
> >
> >

 

[Robert Aldwinckle]

Re: KB898461 consistently fails to install

Re: KB898461 consistently fails to install

"Gwynevar" <Gwynevar@discussions.microsoft.com> wrote in message news:B61EA447-DE83-42F7-AB65-C21165A7EE9C@microsoft.com...
>I tried your fix and all of them worked okay except for the REGSVR32
> WUAUENG1.DLL.

> It keeps telling me that it failed because the dll does not exist.


Please report the exact symptoms you see and not your interpretations
of them.


> Do you have any idea how to fix this problem?


It will depend on what you are really seeing.
Check to see if there is a wuaueng1.dll module
If it's there then the message you are getting means
that one of the depedendent modules of that modules
is either missing or not accessible.

If necessary you could use DependencyWalker with its profiler
command to re-execute that regsvr32.exe command.
Then you could see in its trace exactly which module the message
your are getting is referring to.


Good luck

Robert Aldwinckle
---


> I have tried several
> different solutions and even reinstalled XP Pro a few times. Nothing seems
> to help and I am pulling my hair out at this point. It's preventing several
> critical updates from coming through and it seems to be interfering with
> other software downloads as well.
>
> "Wolverine" wrote:
>
>> Forgot to mention that I also have posted a blog having the same solution
>> which can be accessed at:
>>
>> http://funcomputing.blogsome.com/2008/05/31/microsoft-update-fails-problem-solution/
>>
>> BR, Wolverine
>>
>> "Malc" wrote:
>>
>> > I'm trying to update a Win XP SP2 installation but since KB898461
>> > failed to install, all subsequent updates have also failed (898461 was
>> > the new update installer). The installation is now 6 months out of
>> > date...
>> >
>> > I've tried downloading the patch and running it locally but it fails
>> > with a MessageBox ("The system cannot find the file specified"). I
>> > don't know which file can't be found; my analysis of the log file is
>> > that several aspects of the installation may have failed.
>> >
>> > Can you help? I've tried setting Windows\CurrentVersion\Setup\LogLevel
>> > to 0x80006060 but I think it didn't add any detail to the log file.
>> > I've tried emptying the DataStore and Download subdirectories in
>> > SoftwareDistribution but it didn't help; neither did running the patch
>> > in safe mode.
>> >
>> > Here's a typical log file.
>> >
>> > 1.641:
>> > ================================================================================
>> > 1.641: 2005/12/26 16:51:58.715 (local)
>> > 1.641: c:\355571f7444f803dcd5cbb7c9951\update\update.exe (version
>> > 6.1.22.4)
>> > 1.656: Hotfix started with following command line: /log:c:\temp\log.txt
>> >
>> > 103.766: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed
>> > with error 0x2
>> > 103.766: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed
>> > with error 0x2
>> > 103.766: DoInstallation: CleanPFR failed: 0x2
>> > 103.812: SetProductTypes: InfProductBuildType=BuildType.IC
>> > 103.812: SetAltOsLoaderPath: No section uses DirId 65701; done.
>> > 103.875: DoInstallation: FetchSourceURL for
>> > c:\355571f7444f803dcd5cbb7c9951\update\update_SP2GDR.inf failed
>> > 103.875: CreateUninstall = 1,Directory =
>> > C:\WINDOWS\$NtUninstallKB898461$
>> > 103.875: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
>> > failed: 0xe0000102
>> > 103.875: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003
>> > 103.875: InventoryThread: LoadFileQueues failed with error: 0x3
>> > 103.875: Inventory complete: ReturnStatus=3, 0 ticks
>> > 103.875: Num Ticks for invent : 0
>> > 103.937: The system cannot find the path specified.
>> > 115.672: Message displayed to the user: The system cannot find the path
>> > specified.
>> > 115.672: User Input: OK
>> > 115.672: KB898461 installation did not complete.
>> > 117.531: Message displayed to the user: KB898461 installation did not
>> > complete.
>> > 117.531: User Input: OK
>> > 117.531: Update.exe extended error code = 0x3
>> > 117.531: Update.exe return code was masked to 0x643 for MSI custom
>> > action compliance.
>> >
>> > Curiously, KB886185 has failed with similar errors since December
>> > 2004...
>> >
>> > Thanks in advance for any help,
>> > Malc
>> >
>> >