print server - crashing!

  • Thread starter Thread starter SPiderman
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SPiderman

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Hi,
I had a print server that seemed to be sending jobs to the printers but
nothing would come out.
I wound up moving over the printers to another server and that worked, but
the problem was only with a couple of the printers and not all of them.
However this has happened a couple times on this same server. Is there any
way to turn up some advanced error logs or is there a good print server
troubleshooting tool?

I know some people have a good tool to remove drivers from the print servers
and clean them up, does anyone know where to find one?
 
Re: print server - crashing!

>I had a print server that seemed to be sending jobs to the printers but
>nothing would come out.
>I wound up moving over the printers to another server and that worked, but
>the problem was only with a couple of the printers and not all of them.
>However this has happened a couple times on this same server. Is there any
>way to turn up some advanced error logs or is there a good print server
>troubleshooting tool?
>
>I know some people have a good tool to remove drivers from the print servers
>and clean them up, does anyone know where to find one?

I have a few for you as I have been dealing with issues like this on
our print server and HP's Try this first:

1. Right-click each printer and do a Properties.
2. On the Advanced tab, see what the print-processor is set to be.
HP's (and other makers) like to hi-jack the default processor and plug
in their own junk (HPZPP*.exe, for example). If it's anything other
than WinPrint, set it WinPrint and apply the changes. Do this for
either your busiest printer(s) or all printers.

You can also try unchecking the "Enable Advanced Printing Features"
and see if it helps.

You may want to install some of these post-SP2 hotfixes (especially
1-3) as they may help out to further stabilize the print server:

1. http://support.microsoft.com/kb/934885
2. http://support.microsoft.com/kb/946198
3. http://support.microsoft.com/kb/948046
4. http://support.microsoft.com/kb/937193
5. http://support.microsoft.com/kb/932699

Also, check out the info in this article as well:
http://support.microsoft.com/kb/947477

- Thee Chicago Wolf
 
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