Re: My PC won't stay shut down!
"Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
news:68C2B865-7E46-4C0F-8A81-83B33FD51545@microsoft.com...
> Hi,
>
> I have a brand new Dell desktop (got it Friday) with Vista Home Premium
> 32-bit SP1 on it. The problem I'm having is that I'm not able to shut the
> computer off.
>
> I'm going to the start menu, using the right arrow to display the full
> list
> of options (sleep, change users, restart, etc) and selecting Shut Down.
> Vista
> goes through the normal routine (shutting down, please wait, etc). After a
> couple of seconds the fans and hard drives shut down in the CPU and my
> monitor goes into sleep mode because it's not getting a signal. HOWEVER,
> in
> another second or two, the fans and hard drives spin back up, just like
> I'd
> pressed the power button on the CPU and the PC boots back up!
>
> It was happening before I applied SP1, so that should not be the problem.
> I
> can't say for sure that it has been happening from the very beginning, but
> I
> think it has been. The first few times it happened I thought that maybe I
> had
> put it in sleep mode by accident (I typically hit shut down and leave the
> room before it's done). I haven't had time to reinstall any of my software
> yet, so it is pretty much as delivered from Dell.
>
> Has anyone else experienced this problem? And more importantly, does
> anyone
> have any suggestions on fixing it? Right now the only way I can shut off
> my
> PC is to catch it on the reboot and hold in the power button on the CPU
> until
> it powers off.
>
> Thanks for your help!
>
>
Although your computer is booting up ok, it may still have hardware issues.
Take a look in Device Manager and see if there are any problems displayed.
While you are in Control Panel, click on 'Performance and Information' then
select 'Advanced tools'.
Now generate a system health report. Also take a look in the 'View advanced
system details ... '
PC Pitstop has a free driver check function.. you should run it..
http://www.pcpitstop.com/
--
Mike Hall - MVP
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