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Re: My PC won't stay shut down!



Frustrated;737372 Wrote:

> Hi,

> I have a brand new Dell desktop (got it Friday) with Vista Home Premium

> 32-bit SP1 on it. The problem I'm having is that I'm not able to shut

> the

> computer off.

> I'm going to the start menu, using the right arrow to display the full

> list

> of options (sleep, change users, restart, etc) and selecting Shut Down.

> Vista

> goes through the normal routine (shutting down, please wait, etc).

> After a

> couple of seconds the fans and hard drives shut down in the CPU and my

> monitor goes into sleep mode because it's not getting a signal.

> HOWEVER, in

> another second or two, the fans and hard drives spin back up, just like

> I'd

> pressed the power button on the CPU and the PC boots back up!

> It was happening before I applied SP1, so that should not be the

> problem. I

> can't say for sure that it has been happening from the very beginning,

> but I

> think it has been. The first few times it happened I thought that maybe

> I had

> put it in sleep mode by accident (I typically hit shut down and leave

> the

> room before it's done). I haven't had time to reinstall any of my

> software

> yet, so it is pretty much as delivered from Dell.

> Has anyone else experienced this problem? And more importantly, does

> anyone

> have any suggestions on fixing it? Right now the only way I can shut

> off my

> PC is to catch it on the reboot and hold in the power button on the CPU

> until

> it powers off.

> Thanks for your help!


Hi Frustrated,


See if this tutorial can help you. I would be sure to also check your

"Wake on ..." options to disable them in BIOS and for the Network (LAN)

device.


http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html


Hope this helps,

Shawn



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