Re: My PC won't stay shut down!
Frustrated;858175 Wrote:
> Hi,
>
> I have a brand new Dell desktop (got it Friday) with Vista Home Premium
> 32-bit SP1 on it. The problem I'm having is that I'm not able to shut
> the
> computer off.
>
> I'm going to the start menu, using the right arrow to display the full
> list
> of options (sleep, change users, restart, etc) and selecting Shut Down.
> Vista
> goes through the normal routine (shutting down, please wait, etc).
> After a
> couple of seconds the fans and hard drives shut down in the CPU and my
> monitor goes into sleep mode because it's not getting a signal.
> HOWEVER, in
> another second or two, the fans and hard drives spin back up, just like
> I'd
> pressed the power button on the CPU and the PC boots back up!
>
> It was happening before I applied SP1, so that should not be the
> problem. I
> can't say for sure that it has been happening from the very beginning,
> but I
> think it has been. The first few times it happened I thought that maybe
> I had
> put it in sleep mode by accident (I typically hit shut down and leave
> the
> room before it's done). I haven't had time to reinstall any of my
> software
> yet, so it is pretty much as delivered from Dell.
>
> Has anyone else experienced this problem? And more importantly, does
> anyone
> have any suggestions on fixing it? Right now the only way I can shut
> off my
> PC is to catch it on the reboot and hold in the power button on the CPU
> until
> it powers off.
>
> Thanks for your help!
This is going to be a tough one to pin-point the exact cause of. There
is one way to determine if a likely cause is the true culprit. You
should do a system file refresh/reinstall. This is no where near as
daunting a task as seems. All you need to do is open a DOS command with
administrative privilages. Then type SFC /scannow exactly as shown. If
you have the install files, and you should because this is a new
computer, in a hidden partition then no more input from you will be
required. If you don't then you're going to need to put the install disk
into the DVD tray and change the directory to that one after you open
the DOS window. After this completes, it should take anywhere from 10
miniutes to 20 miniutes then your problem might be solved. If this
doesn't solve the problem then you're going to need to inspect your
power scheme settings. Lastly, it may be as simple as simple as your UPS
settings/software. Good luck!
--
MrGW77
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