Can't access server via remote desktop connection

  • Thread starter Thread starter Mark Christensen
  • Start date Start date
M

Mark Christensen

Guest
I have an XP machine that I use to remote into our server that's located in
another part of the building. The server is running Server 2003 R2
Enterprise Edition SP2. The server is set up to accept remote connections.
Usually I can get in to it fine, but then every so often when I open the
Remote log on box on my PC and click connect (after entering the log on info
like normal), the Remote log on box just refreshes and won't let me connect
to the server. Our fix for this has always been to reboot the server, then I
can log in fine, but this doesn't seem right.

Is there something wrong with our server?
Or a setting that needs to be changed on it so I can reliable remote in to
it?

Thanks.

Mark
 
RE: Can't access server via remote desktop connection

HI, Mark,

I have exactly the same problem with one of our server (Server 2003 std,
DC). A reboot will fix the issue, then the issue will come again, and reboot
again.

I cannot seem to find the reason, but was wondering if any folks here have
any clue?

John

"Mark Christensen" wrote:

> I have an XP machine that I use to remote into our server that's located in
> another part of the building. The server is running Server 2003 R2
> Enterprise Edition SP2. The server is set up to accept remote connections.
> Usually I can get in to it fine, but then every so often when I open the
> Remote log on box on my PC and click connect (after entering the log on info
> like normal), the Remote log on box just refreshes and won't let me connect
> to the server. Our fix for this has always been to reboot the server, then I
> can log in fine, but this doesn't seem right.
>
> Is there something wrong with our server?
> Or a setting that needs to be changed on it so I can reliable remote in to
> it?
>
> Thanks.
>
> Mark
>
>
>
 
Re: Can't access server via remote desktop connection

Yes exactly - a reboot will fix the issue for awhile, but then it stops
working and you have to reboot to get it to work again.


"John Z" <JohnZ@discussions.microsoft.com> wrote in message
news:D98EC4C2-C7F0-4590-870A-35DCB8C59F4F@microsoft.com...
> HI, Mark,
>
> I have exactly the same problem with one of our server (Server 2003 std,
> DC). A reboot will fix the issue, then the issue will come again, and
> reboot
> again.
>
> I cannot seem to find the reason, but was wondering if any folks here have
> any clue?
>
> John
>
> "Mark Christensen" wrote:
>
>> I have an XP machine that I use to remote into our server that's located
>> in
>> another part of the building. The server is running Server 2003 R2
>> Enterprise Edition SP2. The server is set up to accept remote
>> connections.
>> Usually I can get in to it fine, but then every so often when I open the
>> Remote log on box on my PC and click connect (after entering the log on
>> info
>> like normal), the Remote log on box just refreshes and won't let me
>> connect
>> to the server. Our fix for this has always been to reboot the server,
>> then I
>> can log in fine, but this doesn't seem right.
>>
>> Is there something wrong with our server?
>> Or a setting that needs to be changed on it so I can reliable remote in
>> to
>> it?
>>
>> Thanks.
>>
>> Mark
>>
>>
>>
 
Re: Can't access server via remote desktop connection

Have you tried killing any existing sessions (other than console) from
terminal service manager? I have to do this on occasion, if I ever get
around to finding a solution rather then this work around I'll try to
remember to post it here.


"John Z" <JohnZ@discussions.microsoft.com> wrote in message
news:D98EC4C2-C7F0-4590-870A-35DCB8C59F4F@microsoft.com...
> HI, Mark,
>
> I have exactly the same problem with one of our server (Server 2003 std,
> DC). A reboot will fix the issue, then the issue will come again, and
> reboot
> again.
>
> I cannot seem to find the reason, but was wondering if any folks here have
> any clue?
>
> John
>
> "Mark Christensen" wrote:
>
>> I have an XP machine that I use to remote into our server that's located
>> in
>> another part of the building. The server is running Server 2003 R2
>> Enterprise Edition SP2. The server is set up to accept remote
>> connections.
>> Usually I can get in to it fine, but then every so often when I open the
>> Remote log on box on my PC and click connect (after entering the log on
>> info
>> like normal), the Remote log on box just refreshes and won't let me
>> connect
>> to the server. Our fix for this has always been to reboot the server,
>> then I
>> can log in fine, but this doesn't seem right.
>>
>> Is there something wrong with our server?
>> Or a setting that needs to be changed on it so I can reliable remote in
>> to
>> it?
>>
>> Thanks.
>>
>> Mark
>>
>>
>>
 
Re: Can't access server via remote desktop connection

Mark Christensen <markc@ssbrakes.com> wrote:
> I have an XP machine that I use to remote into our server that's
> located in another part of the building. The server is running Server
> 2003 R2 Enterprise Edition SP2. The server is set up to accept remote
> connections. Usually I can get in to it fine, but then every so often
> when I open the Remote log on box on my PC and click connect (after
> entering the log on info like normal), the Remote log on box just
> refreshes and won't let me connect to the server. Our fix for this
> has always been to reboot the server, then I can log in fine, but
> this doesn't seem right.
> Is there something wrong with our server?
> Or a setting that needs to be changed on it so I can reliable remote
> in to it?
>
> Thanks.
>
> Mark


One thing to note - always try to connect to the console session directly
(start | run | mstsc /console is the easiest way).


If it works sometimes but not others, it isn't a configuration problem -
you'd need to check the event logs and possibly have physical access to the
server when this is happening to troubleshoot it.
 
Re: Can't access server via remote desktop connection

How would I kill existing sessions?

I'm not a trained IT professional, but I'm the closest we have here. Thanks.


"Jeremy Rossi" <JLRossi@MFS.tld> wrote in message
news:778E168C-878A-4E87-9D08-3A4571A9E266@microsoft.com...
> Have you tried killing any existing sessions (other than console) from
> terminal service manager? I have to do this on occasion, if I ever get
> around to finding a solution rather then this work around I'll try to
> remember to post it here.
>
>
> "John Z" <JohnZ@discussions.microsoft.com> wrote in message
> news:D98EC4C2-C7F0-4590-870A-35DCB8C59F4F@microsoft.com...
>> HI, Mark,
>>
>> I have exactly the same problem with one of our server (Server 2003 std,
>> DC). A reboot will fix the issue, then the issue will come again, and
>> reboot
>> again.
>>
>> I cannot seem to find the reason, but was wondering if any folks here
>> have
>> any clue?
>>
>> John
>>
>> "Mark Christensen" wrote:
>>
>>> I have an XP machine that I use to remote into our server that's located
>>> in
>>> another part of the building. The server is running Server 2003 R2
>>> Enterprise Edition SP2. The server is set up to accept remote
>>> connections.
>>> Usually I can get in to it fine, but then every so often when I open the
>>> Remote log on box on my PC and click connect (after entering the log on
>>> info
>>> like normal), the Remote log on box just refreshes and won't let me
>>> connect
>>> to the server. Our fix for this has always been to reboot the server,
>>> then I
>>> can log in fine, but this doesn't seem right.
>>>
>>> Is there something wrong with our server?
>>> Or a setting that needs to be changed on it so I can reliable remote in
>>> to
>>> it?
>>>
>>> Thanks.
>>>
>>> Mark
>>>
>>>
>>>
>
 
Re: Can't access server via remote desktop connection

What would I look for in the event logs?

"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
news:eElUpci0IHA.2384@TK2MSFTNGP02.phx.gbl...
> Mark Christensen <markc@ssbrakes.com> wrote:
>> I have an XP machine that I use to remote into our server that's
>> located in another part of the building. The server is running Server
>> 2003 R2 Enterprise Edition SP2. The server is set up to accept remote
>> connections. Usually I can get in to it fine, but then every so often
>> when I open the Remote log on box on my PC and click connect (after
>> entering the log on info like normal), the Remote log on box just
>> refreshes and won't let me connect to the server. Our fix for this
>> has always been to reboot the server, then I can log in fine, but
>> this doesn't seem right.
>> Is there something wrong with our server?
>> Or a setting that needs to be changed on it so I can reliable remote
>> in to it?
>>
>> Thanks.
>>
>> Mark
>
>
> One thing to note - always try to connect to the console session directly
> (start | run | mstsc /console is the easiest way).
>
>
> If it works sometimes but not others, it isn't a configuration problem -
> you'd need to check the event logs and possibly have physical access to
> the server when this is happening to troubleshoot it.
>
>
 
Re: Can't access server via remote desktop connection

Hi, Lanwench,

I actually checked the error logs, but i could not find anything directly
related the problem for RDP. But i did noticed a pattern here. Whenever i
found i was not able to RDP into this server, i noticed out Backup Exec also
failed with the similar VSS error (failed to backup System State and Shadow
Copy Components). I then reboot the server which usually can fix those VSS
writers errors. So does the RDP problem. It seems this RDP problem is
directly related to those VSS issues. I don't know if Mark Christensen has
the similar situation. I even called BackExec support, the support guy asked
me to reload the sp2 for server 2003 plus some microsoft VSS patches, I
helped and the worked for a while but the problem will come back again.

John

"Lanwench [MVP - Exchange]" wrote:

> Mark Christensen <markc@ssbrakes.com> wrote:
> > I have an XP machine that I use to remote into our server that's
> > located in another part of the building. The server is running Server
> > 2003 R2 Enterprise Edition SP2. The server is set up to accept remote
> > connections. Usually I can get in to it fine, but then every so often
> > when I open the Remote log on box on my PC and click connect (after
> > entering the log on info like normal), the Remote log on box just
> > refreshes and won't let me connect to the server. Our fix for this
> > has always been to reboot the server, then I can log in fine, but
> > this doesn't seem right.
> > Is there something wrong with our server?
> > Or a setting that needs to be changed on it so I can reliable remote
> > in to it?
> >
> > Thanks.
> >
> > Mark
>
>
> One thing to note - always try to connect to the console session directly
> (start | run | mstsc /console is the easiest way).
>
>
> If it works sometimes but not others, it isn't a configuration problem -
> you'd need to check the event logs and possibly have physical access to the
> server when this is happening to troubleshoot it.
>
>
>
 
Re: Can't access server via remote desktop connection

The easiest way while at the server is probably - Click the 'Start' button,
Settings, Control Panel, Administrative Tools, Terminal Services Manager.
Select the server in the left hand pane and right click the session/s in the
right hand pane and choose logoff. The session 'Console' is what you are
using while sitting at the server so leave that one as is.

"Mark Christensen" <markc@ssbrakes.com> wrote in message
news:eg9Hyui0IHA.4416@TK2MSFTNGP05.phx.gbl...
> How would I kill existing sessions?
>
> I'm not a trained IT professional, but I'm the closest we have here.
> Thanks.
>
>
> "Jeremy Rossi" <JLRossi@MFS.tld> wrote in message
> news:778E168C-878A-4E87-9D08-3A4571A9E266@microsoft.com...
>> Have you tried killing any existing sessions (other than console) from
>> terminal service manager? I have to do this on occasion, if I ever get
>> around to finding a solution rather then this work around I'll try to
>> remember to post it here.
>>
>>
>> "John Z" <JohnZ@discussions.microsoft.com> wrote in message
>> news:D98EC4C2-C7F0-4590-870A-35DCB8C59F4F@microsoft.com...
>>> HI, Mark,
>>>
>>> I have exactly the same problem with one of our server (Server 2003 std,
>>> DC). A reboot will fix the issue, then the issue will come again, and
>>> reboot
>>> again.
>>>
>>> I cannot seem to find the reason, but was wondering if any folks here
>>> have
>>> any clue?
>>>
>>> John
>>>
>>> "Mark Christensen" wrote:
>>>
>>>> I have an XP machine that I use to remote into our server that's
>>>> located in
>>>> another part of the building. The server is running Server 2003 R2
>>>> Enterprise Edition SP2. The server is set up to accept remote
>>>> connections.
>>>> Usually I can get in to it fine, but then every so often when I open
>>>> the
>>>> Remote log on box on my PC and click connect (after entering the log on
>>>> info
>>>> like normal), the Remote log on box just refreshes and won't let me
>>>> connect
>>>> to the server. Our fix for this has always been to reboot the server,
>>>> then I
>>>> can log in fine, but this doesn't seem right.
>>>>
>>>> Is there something wrong with our server?
>>>> Or a setting that needs to be changed on it so I can reliable remote in
>>>> to
>>>> it?
>>>>
>>>> Thanks.
>>>>
>>>> Mark
>>>>
>>>>
>>>>
>>
>
>
 
Re: Can't access server via remote desktop connection

Mark Christensen wrote:
> I have an XP machine that I use to remote into our server that's located in
> another part of the building. The server is running Server 2003 R2
> Enterprise Edition SP2. The server is set up to accept remote connections.
> Usually I can get in to it fine, but then every so often when I open the
> Remote log on box on my PC and click connect (after entering the log on info
> like normal), the Remote log on box just refreshes and won't let me connect
> to the server. Our fix for this has always been to reboot the server, then I
> can log in fine, but this doesn't seem right.
>
> Is there something wrong with our server?
> Or a setting that needs to be changed on it so I can reliable remote in to
> it?
>
> Thanks.
>
> Mark
>
>
Standard Diagnostics Question #1:
---------------------------------
"Anything showing up in the Event Logs?"

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Re: Can't access server via remote desktop connection

Mark Christensen wrote:
> How would I kill existing sessions?
>
> I'm not a trained IT professional, but I'm the closest we have here. Thanks.
>
>
> "Jeremy Rossi" <JLRossi@MFS.tld> wrote in message
> news:778E168C-878A-4E87-9D08-3A4571A9E266@microsoft.com...
>> Have you tried killing any existing sessions (other than console) from
>> terminal service manager? I have to do this on occasion, if I ever get
>> around to finding a solution rather then this work around I'll try to
>> remember to post it here.
>>
>>
>> "John Z" <JohnZ@discussions.microsoft.com> wrote in message
>> news:D98EC4C2-C7F0-4590-870A-35DCB8C59F4F@microsoft.com...
>>> HI, Mark,
>>>
>>> I have exactly the same problem with one of our server (Server 2003 std,
>>> DC). A reboot will fix the issue, then the issue will come again, and
>>> reboot
>>> again.
>>>
>>> I cannot seem to find the reason, but was wondering if any folks here
>>> have
>>> any clue?
>>>
>>> John
>>>
>>> "Mark Christensen" wrote:
>>>
>>>> I have an XP machine that I use to remote into our server that's located
>>>> in
>>>> another part of the building. The server is running Server 2003 R2
>>>> Enterprise Edition SP2. The server is set up to accept remote
>>>> connections.
>>>> Usually I can get in to it fine, but then every so often when I open the
>>>> Remote log on box on my PC and click connect (after entering the log on
>>>> info
>>>> like normal), the Remote log on box just refreshes and won't let me
>>>> connect
>>>> to the server. Our fix for this has always been to reboot the server,
>>>> then I
>>>> can log in fine, but this doesn't seem right.
>>>>
>>>> Is there something wrong with our server?
>>>> Or a setting that needs to be changed on it so I can reliable remote in
>>>> to
>>>> it?
>>>>
>>>> Thanks.
>>>>
>>>> Mark
>>>>
>>>>
>>>>
>
>

Open up the Terminal Server Manager console and log the user session
off........

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Re: Can't access server via remote desktop connection

Mark Christensen wrote:
> What would I look for in the event logs?
>
> "Lanwench [MVP - Exchange]"
> <lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
> news:eElUpci0IHA.2384@TK2MSFTNGP02.phx.gbl...
>> Mark Christensen <markc@ssbrakes.com> wrote:
>>> I have an XP machine that I use to remote into our server that's
>>> located in another part of the building. The server is running Server
>>> 2003 R2 Enterprise Edition SP2. The server is set up to accept remote
>>> connections. Usually I can get in to it fine, but then every so often
>>> when I open the Remote log on box on my PC and click connect (after
>>> entering the log on info like normal), the Remote log on box just
>>> refreshes and won't let me connect to the server. Our fix for this
>>> has always been to reboot the server, then I can log in fine, but
>>> this doesn't seem right.
>>> Is there something wrong with our server?
>>> Or a setting that needs to be changed on it so I can reliable remote
>>> in to it?
>>>
>>> Thanks.
>>>
>>> Mark
>>
>> One thing to note - always try to connect to the console session directly
>> (start | run | mstsc /console is the easiest way).
>>
>>
>> If it works sometimes but not others, it isn't a configuration problem -
>> you'd need to check the event logs and possibly have physical access to
>> the server when this is happening to troubleshoot it.
>>
>>
>
>
Any errors o warnings that occurred just before the loss of
connectivity. Then go to http:\\eventid.net to diagnose...

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Re: Can't access server via remote desktop connection

John Z wrote:
> Hi, Lanwench,
>
> I actually checked the error logs, but i could not find anything directly
> related the problem for RDP. But i did noticed a pattern here. Whenever i
> found i was not able to RDP into this server, i noticed out Backup Exec also
> failed with the similar VSS error (failed to backup System State and Shadow
> Copy Components). I then reboot the server which usually can fix those VSS
> writers errors. So does the RDP problem. It seems this RDP problem is
> directly related to those VSS issues. I don't know if Mark Christensen has
> the similar situation. I even called BackExec support, the support guy asked
> me to reload the sp2 for server 2003 plus some microsoft VSS patches, I
> helped and the worked for a while but the problem will come back again.
>
> John
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Mark Christensen <markc@ssbrakes.com> wrote:
>>> I have an XP machine that I use to remote into our server that's
>>> located in another part of the building. The server is running Server
>>> 2003 R2 Enterprise Edition SP2. The server is set up to accept remote
>>> connections. Usually I can get in to it fine, but then every so often
>>> when I open the Remote log on box on my PC and click connect (after
>>> entering the log on info like normal), the Remote log on box just
>>> refreshes and won't let me connect to the server. Our fix for this
>>> has always been to reboot the server, then I can log in fine, but
>>> this doesn't seem right.
>>> Is there something wrong with our server?
>>> Or a setting that needs to be changed on it so I can reliable remote
>>> in to it?
>>>
>>> Thanks.
>>>
>>> Mark
>>
>> One thing to note - always try to connect to the console session directly
>> (start | run | mstsc /console is the easiest way).
>>
>>
>> If it works sometimes but not others, it isn't a configuration problem -
>> you'd need to check the event logs and possibly have physical access to the
>> server when this is happening to troubleshoot it.
>>
>>
>>
What are the exact messages? Have you looked at http:\\eventid.net for
some help in analyzing the errors and/or warnings?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Re: Can't access server via remote desktop connection


Hi, Hank,

Sorry for my late response. I reboot the server. The vss error(id 12293) is
gone after the reboot. But the other errors are still there. However, RDP
seems to be working fine. Thank you.

Most of the error are somting like below.
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12293
Date: 6/18/2008
Time: 8:53:42 PM
User: N/A
Computer: S10095
Description:
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy
Provider {f5dbcc43-b847-494e-8083-f030501da611}. Routine details
BeginPrepareSnapshot({f5dbcc43-b847-494e-8083-f030501da611},\\?\Volume{30f3c473-5221-11da-8c41-806e6f6e6963}\) [hr = 0x80070002].

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 43 4f 52 48 57 50 57 43 CORHWPWC
0010: 30 30 30 30 30 35 34 33 00000543
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 43 4f 52 48 57 50 57 43 CORHWPWC
0028: 30 30 30 30 30 34 32 35 00000425
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 35 39 33 32 00005932
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 31 31 33 36 00001136
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

Event Type: Error
Event Source: SQLWRITER
Event Category: None
Event ID: 24583
Date: 6/18/2008
Time: 8:30:48 PM
User: N/A
Computer: S10095
Description:
Sqllib error: OLEDB Error encountered calling ICommandText::Execute. hr =
0x80040e14. SQLSTATE: 42000, Native Error: 3013
Error state: 1, Severity: 16
Source: Microsoft SQL Native Client
Error message: BACKUP DATABASE is terminating abnormally.
SQLSTATE: 42000, Native Error: 3271
Error state: 1, Severity: 16
Source: Microsoft SQL Native Client
Error message: A nonrecoverable I/O error occurred on file
"{FB3F0D6D-D98B-4C3D-AE1B-AFA0D3F2210F}1:" 995(The I/O operation has been
aborted because of either a thread exit or an application request.).
SQLSTATE: 01000, Native Error: 4035
Error state: 1, Severity: 0
Source: Microsoft SQL Native Client
Error message: Processed 0 pages for database 'model', file 'modeldev' on
file 1.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
0008: 39 36 30 00 00 00 00 00 960.....
0010: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
0018: 39 32 35 00 00 00 00 00 925.....

Event Type: Error
Event Source: SQLVDI
Event Category: None
Event ID: 1
Date: 6/18/2008
Time: 8:30:48 PM
User: N/A
Computer: S10095
Description:
SQLVDI: Loc=TriggerAbort. Desc=invoked. ErrorCode=(0). Process=2640.
Thread=4760. Server. Instance=SQLEXPRESS.
VD=Global\{FB3F0D6D-D98B-4C3D-AE1B-AFA0D3F2210F}1.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MSSQL$SQLEXPRESS
Event Category: (6)
Event ID: 3041
Date: 6/18/2008
Time: 8:30:48 PM
User: NT AUTHORITY\SYSTEM
Computer: S10095
Description:
BACKUP failed to complete the command BACKUP DATABASE msdb. Check the backup
application log for detailed messages.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: e1 0b 00 00 10 00 00 00 á.......
0008: 12 00 00 00 53 00 31 00 ....S.1.
0010: 30 00 30 00 39 00 35 00 0.0.9.5.
0018: 5c 00 53 00 51 00 4c 00 \.S.Q.L.
0020: 45 00 58 00 50 00 52 00 E.X.P.R.
0028: 45 00 53 00 53 00 00 00 E.S.S...
0030: 00 00 00 00 ....





"Hank Arnold (MVP)" wrote:

> Mark Christensen wrote:
> > I have an XP machine that I use to remote into our server that's located in
> > another part of the building. The server is running Server 2003 R2
> > Enterprise Edition SP2. The server is set up to accept remote connections.
> > Usually I can get in to it fine, but then every so often when I open the
> > Remote log on box on my PC and click connect (after entering the log on info
> > like normal), the Remote log on box just refreshes and won't let me connect
> > to the server. Our fix for this has always been to reboot the server, then I
> > can log in fine, but this doesn't seem right.
> >
> > Is there something wrong with our server?
> > Or a setting that needs to be changed on it so I can reliable remote in to
> > it?
> >
> > Thanks.
> >
> > Mark
> >
> >
> Standard Diagnostics Question #1:
> ---------------------------------
> "Anything showing up in the Event Logs?"
>
> --
>
> Regards,
> Hank Arnold
> Microsoft MVP
> Windows Server - Directory Services
>
 
Re: Can't access server via remote desktop connection

On Jun 23, 1:23 pm, John Z <Jo...@discussions.microsoft.com> wrote:
> Hi, Hank,
>
> Sorry for my late response. I reboot the server. The vss error(id 12293) is
> gone after the reboot. But the other errors are still there. However, RDP
> seems to be working fine. Thank you.
>
> Most of the error are somting like below.
> Event Type:     Error
> Event Source:   VSS
> Event Category: NoneEvent ID:       12293
> Date:           6/18/2008
> Time:           8:53:42 PM
> User:           N/A
> Computer:       S10095
> Description:
> Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy
> Provider {f5dbcc43-b847-494e-8083-f030501da611}. Routine details
> BeginPrepareSnapshot({f5dbcc43-b847-494e-8083-f030501da611},\\?\Volume{30f3­c473-5221-11da-8c41-806e6f6e6963}\) [hr = 0x80070002].
>

What version is your RDP client? I think I've read somewhere about a
similar issue (VSS related) but the remote desktop problem was fixed
by reverting to RDP client version 5 (from 6).

Adrian Grigorof
 
Can't access server via remote desktop connection

Can anyone please update on this?
 
Can't access server via remote desktop connection

Can anyone please update on this?
 
Re: Can't access server via remote desktop connection

Hello aravi,

Update what? Please clarify your question and also post your OS, what you
have done before the problem or what happens. Also post error messages and
event viewer errors if exist.

Best regards

Meinolf Weber
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> Can anyone please update on this?
>
 
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