usb not working.

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mark

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About 3 weeks ago (may 2008) I found that one of our pc's had lost its
usb functionality. Xp pro, installed and running for 3 years.
It has a ps/2 keyboard, ms usb optical mouse and occasionally has 2
different types of samsung flash based mp3 players connected.
After much fiddling I declared the usb controller dead (pc was 8 years
old) and swapped monitor, keyboards, mouse etc to another box running xp
pro fresh install.
3 weeks later I have the very same problem on this box.
That particular box had run xp pro for 3 years without a hitch with a
gaming usb keyboard and gaming usb mouse and a usb external drive with
no problems.

The symptoms (identical on both boxes);
Mouse is found to be frozen at log on to xp.
Inspection of device manager shows following under
universal serial bus controllers:

standard enhance pci to usb host controller
standard openhcd usb host controller

both with a black exclamation mark on a yellow back ground

right clicking either brings up a code 41 error message.

I have tried countess attempts at uninstalling them, rebooting, scanning
for hardware changes.
Updating drivers results in a message saying the driver is fine.

Uninstalled sp3 back to sp2.
Checked bios for usb settings enabled
Changed bios setting to enable/disbale pnp OS.
Added a registery key 'usb' with a 'dword value of
DisableSelectiveSuspend set to '1'
Also looked in registery for key that has 'filters' (?) but it did not
appear to exist.

I am now baffled.
Please help...



--
Mark Roberts
 
Re: usb not working.

Hi Mark,

Run the regedit on line 400:
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

"mark" <mark@martem.demon.co.uk> wrote in message
news:$UelcuG1iAZIFwUj@martem.demon.co.uk...
>
> About 3 weeks ago (may 2008) I found that one of our pc's had lost its usb
> functionality. Xp pro, installed and running for 3 years.
> It has a ps/2 keyboard, ms usb optical mouse and occasionally has 2
> different types of samsung flash based mp3 players connected.
> After much fiddling I declared the usb controller dead (pc was 8 years
> old) and swapped monitor, keyboards, mouse etc to another box running xp
> pro fresh install.
> 3 weeks later I have the very same problem on this box.
> That particular box had run xp pro for 3 years without a hitch with a
> gaming usb keyboard and gaming usb mouse and a usb external drive with no
> problems.
>
> The symptoms (identical on both boxes);
> Mouse is found to be frozen at log on to xp.
> Inspection of device manager shows following under
> universal serial bus controllers:
>
> standard enhance pci to usb host controller
> standard openhcd usb host controller
>
> both with a black exclamation mark on a yellow back ground
>
> right clicking either brings up a code 41 error message.
>
> I have tried countess attempts at uninstalling them, rebooting, scanning
> for hardware changes.
> Updating drivers results in a message saying the driver is fine.
>
> Uninstalled sp3 back to sp2.
> Checked bios for usb settings enabled
> Changed bios setting to enable/disbale pnp OS.
> Added a registery key 'usb' with a 'dword value of DisableSelectiveSuspend
> set to '1'
> Also looked in registery for key that has 'filters' (?) but it did not
> appear to exist.
>
> I am now baffled.
> Please help...
>
>
>
> --
> Mark Roberts
 
Re: usb not working.

In message <$UelcuG1iAZIFwUj@martem.demon.co.uk>, mark
<mark@martem.demon.co.uk> writes
>Inspection of device manager shows following under
>universal serial bus controllers:
>
>standard enhance pci to usb host controller
>standard openhcd usb host controller
>
>both with a black exclamation mark on a yellow back ground
>
>


I guess I should add; that is ALL there is this section, nothing else
except these two items. No USB hub or anything and the PC has 10 ports
altogether.

I cant believe I have had 2 separate PC's do this and there isn’t a
solution.

--
Mark Roberts
 
Re: usb not working.

No - on the left.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

"mark" <mark@martem.demon.co.uk> wrote in message
news:GHMb4SA90SZIFwyY@martem.demon.co.uk...
> In message <OvE6AwH2IHA.4164@TK2MSFTNGP03.phx.gbl>, Kelly
> <kelly@kelly.com> writes
>>Hi Mark,
>>
>>Run the regedit on line 400:
>>http://www.kellys-korner-xp.com/xp_tweaks.htm
>>

>
> No difference at all.
> I take it you meant the .reg file on the right?
> --
> Mark Roberts
 
Re: usb not working.

In message <#Y2$VwG3IHA.1720@TK2MSFTNGP05.phx.gbl>, Kelly
<kelly@kelly.com> writes
>No - on the left.
>

It still doesn't work :(
I tried it twice; the second time after removing the 2 host controllers

I'm still baffled as to what happened to the root hub........


--
Mark Roberts
 
Re: usb not working.

In message <2tJ3ibBhW4bIFwGJ@martem.demon.co.uk>, mark
<mark@martem.demon.co.uk> writes
>In message <#Y2$VwG3IHA.1720@TK2MSFTNGP05.phx.gbl>, Kelly
><kelly@kelly.com> writes
>>No - on the left.
>>

>It still doesn't work :(
>I tried it twice; the second time after removing the 2 host controllers
>
>I'm still baffled as to what happened to the root hub........
>
>


Well I fixed it by a full reinstall.
Repair did nothing.
Now its working fine.
I'm still baffled as to what caused the root hubs to disappear.
I have taken the precaution of unticking the 'allow xp to switch this
device off' box in the root hubs properties.

Thanks for listening...
--
Mark Roberts
 
Re: usb not working.

where exactly is the "allow xp to switch device off" option? I'd rather not
have to go through reinstalling parts of my dell laptop--I have enough
problems with it as it is.

Autumn
 
Re: usb not working.

In message <C643FB60-1AEC-4DDA-AEE1-7086F0812110@microsoft.com>, hrvgds
<hrvgds@discussions.microsoft.com> writes
>where exactly is the "allow xp to switch device off" option? I'd rather not
>have to go through reinstalling parts of my dell laptop--I have enough
>problems with it as it is.
>
>Autumn


Control panel>Device manager>usb controllers

right click each hub and choose properties and then choose power
management

Make sure that the little box labelled:
'allow the computer to turn off this device to save power'
is NOT checked.

--
Mark Roberts
 
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