Win 2003 File and Print services stops responding

[Scott]

Having a issue with a Win 2003 R2 server, Server is a DC, Exchange 2003,
DNS, DHCP and File and Print server.

Issue started about 2 weeks ago users will not be able to get to any shared
folders or print. Exchange is still up and running with out a problem so the
network card is not the issue. TCP/IP TOE is disabled. I've even completly
disabled Symanted Endpoint Protection. But still having the issue.

Nothing shows up in application or system logs.

So far the only thing I have found is to do a reboot of the server to get it
back up and running.

 

[Meinolf Weber]

Re: Win 2003 File and Print services stops responding

Hello Scott,

What do you mean with "get to any shared folders or print"? Have you mapped
them with scripts or do you mean browsing with network neighbourhood? Please
describe more detailed about the problems you have.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Having a issue with a Win 2003 R2 server, Server is a DC, Exchange
> 2003, DNS, DHCP and File and Print server.
>
> Issue started about 2 weeks ago users will not be able to get to any
> shared folders or print. Exchange is still up and running with out a
> problem so the network card is not the issue. TCP/IP TOE is disabled.
> I've even completly disabled Symanted Endpoint Protection. But still
> having the issue.
>
> Nothing shows up in application or system logs.
>
> So far the only thing I have found is to do a reboot of the server to
> get it back up and running.
>

 

[Scott]

Re: Win 2003 File and Print services stops responding

We currently have Shared folders on the server and shared Network printers on
this server. People will be printing with out problems and access files
stored on this server and then they will get a error printer not available or
try to browse out to a network share on this server in Windows explorer will
hang and then time out as drive not available.
OS is a Mirrored drive and Data files are on a RAID 5 array.

"Meinolf Weber" wrote:

> Hello Scott,
>
> What do you mean with "get to any shared folders or print"? Have you mapped
> them with scripts or do you mean browsing with network neighbourhood? Please
> describe more detailed about the problems you have.
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
> > Having a issue with a Win 2003 R2 server, Server is a DC, Exchange
> > 2003, DNS, DHCP and File and Print server.
> >
> > Issue started about 2 weeks ago users will not be able to get to any
> > shared folders or print. Exchange is still up and running with out a
> > problem so the network card is not the issue. TCP/IP TOE is disabled.
> > I've even completly disabled Symanted Endpoint Protection. But still
> > having the issue.
> >
> > Nothing shows up in application or system logs.
> >
> > So far the only thing I have found is to do a reboot of the server to
> > get it back up and running.
> >
>
>
>

 

[Meinolf Weber]

Re: Win 2003 File and Print services stops responding

Hello Scott,

Can you access shares with \\servername\sharename without problems? Please
post an unedited ipconfig /all from server and problem client.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> We currently have Shared folders on the server and shared Network
> printers on
> this server. People will be printing with out problems and access
> files
> stored on this server and then they will get a error printer not
> available or
> try to browse out to a network share on this server in Windows
> explorer will
> hang and then time out as drive not available.
> OS is a Mirrored drive and Data files are on a RAID 5 array.
> "Meinolf Weber" wrote:
>
>> Hello Scott,
>>
>> What do you mean with "get to any shared folders or print"? Have you
>> mapped them with scripts or do you mean browsing with network
>> neighbourhood? Please describe more detailed about the problems you
>> have.
>>
>> Best regards
>>
>> Meinolf Weber
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers
>> no rights.
>> ** Please do NOT email, only reply to Newsgroups
>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>> Having a issue with a Win 2003 R2 server, Server is a DC, Exchange
>>> 2003, DNS, DHCP and File and Print server.
>>>
>>> Issue started about 2 weeks ago users will not be able to get to any
>>> shared folders or print. Exchange is still up and running with out
>>> a problem so the network card is not the issue. TCP/IP TOE is
>>> disabled. I've even completly disabled Symanted Endpoint Protection.
>>> But still having the issue.
>>>
>>> Nothing shows up in application or system logs.
>>>
>>> So far the only thing I have found is to do a reboot of the server
>>> to get it back up and running.
>>>

 

[Scott]

Re: Win 2003 File and Print services stops responding

When the problem occurs they can not access the files stored on
\\wolf2\public
Wolf2 ipconfig
DHCP enabled: No
IP 10.10.10.5
subnet 255.255.255.0
dg: 10.10.10.1
DNS: 10.10.10.5

All client computers have the issue, they are a mix of WinXP and Vista
Business. When the problem occurs even when on the server itself I can get
to the files going through the local drives (d:\public)but not when going
through the \\wolf2\public.
Remote desktop still works on the server when the issue occurs.

"Meinolf Weber" wrote:

> Hello Scott,
>
> Can you access shares with \\servername\sharename without problems? Please
> post an unedited ipconfig /all from server and problem client.
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
> > We currently have Shared folders on the server and shared Network
> > printers on
> > this server. People will be printing with out problems and access
> > files
> > stored on this server and then they will get a error printer not
> > available or
> > try to browse out to a network share on this server in Windows
> > explorer will
> > hang and then time out as drive not available.
> > OS is a Mirrored drive and Data files are on a RAID 5 array.
> > "Meinolf Weber" wrote:
> >
> >> Hello Scott,
> >>
> >> What do you mean with "get to any shared folders or print"? Have you
> >> mapped them with scripts or do you mean browsing with network
> >> neighbourhood? Please describe more detailed about the problems you
> >> have.
> >>
> >> Best regards
> >>
> >> Meinolf Weber
> >> Disclaimer: This posting is provided "AS IS" with no warranties, and
> >> confers
> >> no rights.
> >> ** Please do NOT email, only reply to Newsgroups
> >> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
> >>> Having a issue with a Win 2003 R2 server, Server is a DC, Exchange
> >>> 2003, DNS, DHCP and File and Print server.
> >>>
> >>> Issue started about 2 weeks ago users will not be able to get to any
> >>> shared folders or print. Exchange is still up and running with out
> >>> a problem so the network card is not the issue. TCP/IP TOE is
> >>> disabled. I've even completly disabled Symanted Endpoint Protection.
> >>> But still having the issue.
> >>>
> >>> Nothing shows up in application or system logs.
> >>>
> >>> So far the only thing I have found is to do a reboot of the server
> >>> to get it back up and running.
> >>>
>
>
>

 

[pwiley@asplundh.com]

Re: Win 2003 File and Print services stops responding

Has this been resolved? We are having a similar issue. Windows 2003
R2 x64 server. Patched to latest. Server is ONLY file server.
Symantec End Point (Custom Install - AV option only). Ultravnc for
remote control @ console level. IBM blade server. Attached to
DS4800. Broadcom teamed nics. Static IP address. Server install is
pretty much right out of the box with mentioned prgs.

Network shares become unavailable sporadically. Only way (so far) to
resolve is to reboot the server. Event log look clean. Prior to the
"lockup" last entry in system evt log was:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 8/25/2008
Time: 9:35:39 PM
User: NT AUTHORITY\SYSTEM
Computer: {SERVERNAME REMOVED}


I disabled WinHTTP Web Proxy Auto-Discovery Service this morning in an
effort to solve. During time of issue, the server is 100%
operational. Issue occurred around 9:30 PM where it was
inaccessible. It is not a DNS issue. Server is pingable via name.
Server also pingable via ip address. File shares are not accessible
via \\ipaddress or \\servername. Everything at the console level
works. Backups even ran and were 100% successful with no files in use
(because no on was able to access the server via network shares.

Any thoughts?

 

[pwiley@asplundh.com]

Re: Win 2003 File and Print services stops responding

This solved if for us. We updated NAV per:
http://support.microsoft.com/kb/948732

Even when NAV was disabled, we still had the server's fileshare stop
responding. After upgrade, we were fine even with everything
enabled.