error 1722 on install of ACT att Lionel Chen

[jamesph]

I posted the following in the wrong group so here it is again:

On Windows XP Pro. I am receiving error 1722 when trying to install ACT...

I have tried the tool package from
http://support.microsoft.com/default.aspx?scid=kb;EN-US;928080 as per Lionel
Chens suggestion but there is no change.



Here is the acterr.log





=== Verbose logging started: 19/06/2008 22:41:33 Build type: SHIP UNICODE
3.01.4000.4039 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (78:80) [22:41:33:232]: Resetting cached policy values
MSI (c) (78:80) [22:41:33:232]: Machine policy value 'Debug' is 0
MSI (c) (78:80) [22:41:33:232]: ******* RunEngine:
******* Product: Application Compatibility Tookit.msi
******* Action:
******* CommandLine: **********
MSI (c) (78:80) [22:41:33:232]: Note: 1: 2203 2: Application Compatibility
Tookit.msi 3: -2147287038
MSI (c) (78:80) [22:41:33:232]: MainEngineThread is returning 2
=== Verbose logging stopped: 19/06/2008 22:41:33 ===



further to this I tried to run sfc /scannow but when asked to insert the XP
SP2 cd (which suggests some file corruption?) a message came up that this was
the wrong cd? could this be due to having installed SP3?

I have downloaded the sysinternals system monitor as per Lionel Chens
instructions ...so where do I go from here?


thanks

--
jph