Windows Vista How can I establish what causes program freezes in Vista?

[Stan Kay]

Under "Problem Reports and Solutions" I have dozens of entries for both
Outlook 2007 and my Opera browser going back over about 18 months. The two
programs freeze frequently and need to be closed down manually - I would
hasten to add that they have never frozen simultaneously.

My actions prior to any of the freezes is really quite trivial; I have
either opened an email, clicked on a news item, opened a link, looked up a
calendar item etc. On every occasion a report is sent to Microsoft
automatically but to date I have received nothing in return identifying the
cause of the problem or offering a solution.

I have examined all of the information produced by Vista but cannot discover
what is causing the "freeze" problem so I am now looking for any software
that can log what is happening and can provide me with more detail about
what might be causing this problem. Can anyone please offer any
suggestions?

 

[DL]

Re: How can I establish what causes program freezes in Vista?

See Help, 'Event Viewer'


"Stan Kay" <stan.kay@ntlworld.com> wrote in message
news:OyY%23dNP2IHA.4668@TK2MSFTNGP02.phx.gbl...
> Under "Problem Reports and Solutions" I have dozens of entries for both
> Outlook 2007 and my Opera browser going back over about 18 months. The
> two programs freeze frequently and need to be closed down manually - I
> would hasten to add that they have never frozen simultaneously.
>
> My actions prior to any of the freezes is really quite trivial; I have
> either opened an email, clicked on a news item, opened a link, looked up a
> calendar item etc. On every occasion a report is sent to Microsoft
> automatically but to date I have received nothing in return identifying
> the cause of the problem or offering a solution.
>
> I have examined all of the information produced by Vista but cannot
> discover what is causing the "freeze" problem so I am now looking for any
> software that can log what is happening and can provide me with more
> detail about what might be causing this problem. Can anyone please offer
> any suggestions?

 

[Stan Kay]

Re: How can I establish what causes program freezes in Vista?

Thank you for your response.

Unfortunately the Event Viewer simply states the obvious (i.e. Outlook.exe
stopped interacting with windows and was closed) and refers me to Problem
Reports and Solutions control panel which I have explained already tells me
nothing.

I continue to live in hope that I can find some way of establishing WHY
Outlook.exe stopped interacting with windows?

"DL" <address@invalid> wrote in message
news:epJeMsQ2IHA.1768@TK2MSFTNGP03.phx.gbl...
> See Help, 'Event Viewer'
>
>
> "Stan Kay" <stan.kay@ntlworld.com> wrote in message
> news:OyY%23dNP2IHA.4668@TK2MSFTNGP02.phx.gbl...
>> Under "Problem Reports and Solutions" I have dozens of entries for both
>> Outlook 2007 and my Opera browser going back over about 18 months. The
>> two programs freeze frequently and need to be closed down manually - I
>> would hasten to add that they have never frozen simultaneously.
>>
>> My actions prior to any of the freezes is really quite trivial; I have
>> either opened an email, clicked on a news item, opened a link, looked up
>> a calendar item etc. On every occasion a report is sent to Microsoft
>> automatically but to date I have received nothing in return identifying
>> the cause of the problem or offering a solution.
>>
>> I have examined all of the information produced by Vista but cannot
>> discover what is causing the "freeze" problem so I am now looking for any
>> software that can log what is happening and can provide me with more
>> detail about what might be causing this problem. Can anyone please offer
>> any suggestions?
>
>