S
samdogmom
Guest
I have experiencied both a failed XP Professional Service Pack 3 installation
on my desktop system and a failed Vista Ultimate Service Pack 1 installation
on my laptop. (And both failed because of Registry errors.) HMMMMMM! This
begs the question: What is the same between these two machines? What program
corrupted my registry on both systems??????
My common programs for both machines include:
Adobe Creative Suite 3 Production Premium
Microsoft Office Professional 2007
Logitech wireless mouse (and associated software)
Canon Digital Camera and associated software
I have since successfully installed the service pack updates on both
systems...but the methods to do so were very different. And both required A
LOT OF TIME. (Total...this has taken nearly FIVE FULL DAYS TO CORRECT.) Can
you imagine a busines trying to do this????
When I tried to install Service Pack 3 on my XP system I kept getting an
"Access Denied" error towards the end of the installation processes.
Fortunately, I own Dell computers and the User Groups came to my rescure! A
discussion group forum poster suggested that for my XP system, I use
“Dial-A-Fix”—
wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles (copy and paste this into your browser)
scroll down until you see Dial-a-fix v0.60.0.24 (2006-10-27)
and click to download the file…then run things…click on the tool icon and
repair permissions, etc. (See:
http://www.dellcommunity.com/suppor...hread.id=253012&view=by_date_ascending&page=4 )
I downloaded and ran this program and then tried the XP Service Pack 3
again. This time instead of “access denied”…, IT INSTALLED LIKE A CHARM
Unfortunately, there dosen't seem to be a registry repair program available
for Vista yet. So I had to resort to a complete repair installation of the
operating system (get ready if you have this problem, because the repair
option takes about 3 hours to complete...and I have a fast computer!). The
good news is that Service Pack 1 installed fine after I "upgraded"/repaired
my system on my Vista computer.
Because both of my computers experienced problems upgrading, I suspect
software that I installed on both as the culprit. You can agree or disagree
with me…but I strive to keep my computers up-to-date and free of any
malware…problems, etc. In the past, I have never had a problem installing a
service pack from Microsoft/Windows…so it’s curious why I endured a
hellacious experience for both my XP Professional Service Pack 3 installation
on my desktop system and my Vista Ultimate Service Pack 1 installation on my
laptop.
The common software on these machines is Adobe Creative Suite 3. I truly
suspect something in the installation of this software corrupted my registry.
As I look back, I have noted that I could never install another Windows Mail
Junk Mail Filter update on my Vista machine after I installed this package.
And, on both systems I've had Adobe updates fail to install (for reasons
unknown)...Go Figure! I've never had a Windows update fail on my XP system,
so I can’t date any failures here until the Service Pack “Permission Denied”
failure.
Anyway…I want you to know that I finally have both of my home systems
running properly with all updates installed. If anyone at Microsoft wants to
follow up on other Adobe Creative Suite 3 users who may have experienced
similar problems….feel free to do so.
If Adobe isn’t the culprit…then other identical software on my two machines
includes:
Microsoft Office Professional 2007
iTunes ver. 7.6.2.9 (and several earlier versions of this software dating
back to April, 2007 when I purchased my laptop.)
plus, all of the software from a new Canon digital camera and I have a
Logitech wireless mouse connect to each machine.
I appreciate the free help Microsoft is providing customers. (I haven’t
heard anything about my Vista problems yet…., however.) If my personal
experience can help you pinpoint the reason why some computer systems fail to
upgrade…I’m happy to help!
Nancy Bildsten
bildsten@charter.net
Windows XP Professional on a Dell XPS Gen. 3 desktop system—Intel Pentium 4,
3.4 GHz. Processor, 3GB RAM
Vista Ultimate Precision Laptop, Intel Core Two Duo T7600, 2.33 GHz
Processor, 4GB RAM
on my desktop system and a failed Vista Ultimate Service Pack 1 installation
on my laptop. (And both failed because of Registry errors.) HMMMMMM! This
begs the question: What is the same between these two machines? What program
corrupted my registry on both systems??????
My common programs for both machines include:
Adobe Creative Suite 3 Production Premium
Microsoft Office Professional 2007
Logitech wireless mouse (and associated software)
Canon Digital Camera and associated software
I have since successfully installed the service pack updates on both
systems...but the methods to do so were very different. And both required A
LOT OF TIME. (Total...this has taken nearly FIVE FULL DAYS TO CORRECT.) Can
you imagine a busines trying to do this????
When I tried to install Service Pack 3 on my XP system I kept getting an
"Access Denied" error towards the end of the installation processes.
Fortunately, I own Dell computers and the User Groups came to my rescure! A
discussion group forum poster suggested that for my XP system, I use
“Dial-A-Fix”—
wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles (copy and paste this into your browser)
scroll down until you see Dial-a-fix v0.60.0.24 (2006-10-27)
and click to download the file…then run things…click on the tool icon and
repair permissions, etc. (See:
http://www.dellcommunity.com/suppor...hread.id=253012&view=by_date_ascending&page=4 )
I downloaded and ran this program and then tried the XP Service Pack 3
again. This time instead of “access denied”…, IT INSTALLED LIKE A CHARM
Unfortunately, there dosen't seem to be a registry repair program available
for Vista yet. So I had to resort to a complete repair installation of the
operating system (get ready if you have this problem, because the repair
option takes about 3 hours to complete...and I have a fast computer!). The
good news is that Service Pack 1 installed fine after I "upgraded"/repaired
my system on my Vista computer.
Because both of my computers experienced problems upgrading, I suspect
software that I installed on both as the culprit. You can agree or disagree
with me…but I strive to keep my computers up-to-date and free of any
malware…problems, etc. In the past, I have never had a problem installing a
service pack from Microsoft/Windows…so it’s curious why I endured a
hellacious experience for both my XP Professional Service Pack 3 installation
on my desktop system and my Vista Ultimate Service Pack 1 installation on my
laptop.
The common software on these machines is Adobe Creative Suite 3. I truly
suspect something in the installation of this software corrupted my registry.
As I look back, I have noted that I could never install another Windows Mail
Junk Mail Filter update on my Vista machine after I installed this package.
And, on both systems I've had Adobe updates fail to install (for reasons
unknown)...Go Figure! I've never had a Windows update fail on my XP system,
so I can’t date any failures here until the Service Pack “Permission Denied”
failure.
Anyway…I want you to know that I finally have both of my home systems
running properly with all updates installed. If anyone at Microsoft wants to
follow up on other Adobe Creative Suite 3 users who may have experienced
similar problems….feel free to do so.
If Adobe isn’t the culprit…then other identical software on my two machines
includes:
Microsoft Office Professional 2007
iTunes ver. 7.6.2.9 (and several earlier versions of this software dating
back to April, 2007 when I purchased my laptop.)
plus, all of the software from a new Canon digital camera and I have a
Logitech wireless mouse connect to each machine.
I appreciate the free help Microsoft is providing customers. (I haven’t
heard anything about my Vista problems yet…., however.) If my personal
experience can help you pinpoint the reason why some computer systems fail to
upgrade…I’m happy to help!
Nancy Bildsten
bildsten@charter.net
Windows XP Professional on a Dell XPS Gen. 3 desktop system—Intel Pentium 4,
3.4 GHz. Processor, 3GB RAM
Vista Ultimate Precision Laptop, Intel Core Two Duo T7600, 2.33 GHz
Processor, 4GB RAM
I've read your post with interest as I'm also having difficulties with 