"Error 1721. There is a problem with this Windows Installer packa

  • Thread starter Thread starter Denise
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Denise

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I have some programs that are for the components in my computer, such as my
cpu. I just tried to install the Dual Core Optimizer and received a message
that says "Error 1721. There is a problem with this Windows Installer
package. A program, required for this install to complete could not be run.
Contact your support personel or package vendor. Action:InstTool, location:
C:\Windows\Installer\MS1779.tmp, command:"

I opened another thread where I mentioned Vista x64 won't install my
motherboard software. Is this the reason why these type of programs won't
run? How can I get Vista x64 to run my motherboard software and these
programs? I opened D: and tried to manually install all the software but
Vista x64 wouldn't let me do that either.
--
Denise
 
Re: "Error 1721. There is a problem with this Windows Installer packa

On 01/07/2008 in message
<DBC26AD2-EAB8-49C3-AF6D-E7571358691F@microsoft.com> Denise wrote:

>I opened another thread where I mentioned Vista x64 won't install my
>motherboard software. Is this the reason why these type of programs won't
>run? How can I get Vista x64 to run my motherboard software and these
>programs? I opened D: and tried to manually install all the software but
>Vista x64 wouldn't let me do that either.

There should be separate drivers for 'normal', 32 bit, Vista and Vista 64
which you will need to down-load from the manufacturer's website. It may
be that if it is old hardware the manufacturer has not written 64 bit
drivers.

Some very old software is 16 bit, or has a 16 bit installer, that won't
run on Vista 64 at all.

--
Jeff Gaines Damerham Hampshire UK
Tell me what you need, and I'll tell you how to get along without it.
 
"Error 1721. There is a problem with this Windows Installer p

"Error 1721. There is a problem with this Windows Installer p

This is what my computer has:

- ASUS A8V-VM SE Socket 939 Micro ATX Motherboard - UDMA133, SATA (RAID)
.. . . . VIA K8M890 + VT8237A
.. . . . 2000/1600 HT/s
.. . . . Dual-channel DDR400, Max 2GB
.. . . . VIA Integrated Gfx in North Bridge K8M890
.. . . . 1 x PCI-E X16, 1 X PCI-E X 1, 2X PCI
.. . . . 2 *ATA133 ,2 x SATA
.. . . . 10/100 LAN
.. . . . 6-Channel audio
- Seagate Barracuda 7200.10 SATA 3.0 Gb/s 320Gb hard drive (RAID array not
set up and never will be)
- AMD Athlon Gforce 8400 64 X2 4200+ Toledo 2.2GHz 2 x 512KB L2 Cache Socket
939 Processor
- ARCTIC COOLING Freezer 64 Pro 92mm CPU Cooler
- Corsair 620W PSU
- Ballistix 2x1G RAM, 184-pin DIMM, 128MX64 DDR PC3200, Unbuffered
- NORCO-4618 PCI-X / PCI eSATA / SATA II / SATA I Controller Card RAID
0/1/5/10/JBOD

The motherboard software installation disk says "VIA K8M890 Chipset Support
CD Rev 289.01"

Windows won't boot up if the motherboard disk isn't in my DVD drive.

All of the programs that I'm trying to install worked when I had XP Pro x64
installed. Since software and drivers were hard to get for XP Pro x64, I
decided to install Vista x64.

My main concern is to get the motherboard software installed. I have no
audio because Realtek is on the motherboard disk. If I can get the
motherboard software to install, I may be able to install some of the
software that I can't install right now.

In another thread, I mentioned that I need to install
3124_vista_x64_logo_1.1.13.0 and SiI3726 Firmware and Firmware Update Utility
for the NORCO-4618 Controller Card.





"Jeff Gaines" wrote:

> On 01/07/2008 in message
> <DBC26AD2-EAB8-49C3-AF6D-E7571358691F@microsoft.com> Denise wrote:
>
> >I opened another thread where I mentioned Vista x64 won't install my
> >motherboard software. Is this the reason why these type of programs won't
> >run? How can I get Vista x64 to run my motherboard software and these
> >programs? I opened D: and tried to manually install all the software but
> >Vista x64 wouldn't let me do that either.
>
> There should be separate drivers for 'normal', 32 bit, Vista and Vista 64
> which you will need to down-load from the manufacturer's website. It may
> be that if it is old hardware the manufacturer has not written 64 bit
> drivers.
>
> Some very old software is 16 bit, or has a 16 bit installer, that won't
> run on Vista 64 at all.
>
> --
> Jeff Gaines Damerham Hampshire UK
> Tell me what you need, and I'll tell you how to get along without it.
>
 
Re: "Error 1721. There is a problem with this Windows Installer p

Re: "Error 1721. There is a problem with this Windows Installer p

If that's the case, then there is a definite problem. Asus has abandoned the
A8V-VM SE Micro ATX motherboard and stopped making updates to it several
years ago. It's an x64 motherboard and the motherboard installation disk
worked when I had XP Pro x64 installed.
--
Denise




"Jeff Gaines" wrote:

> On 01/07/2008 in message
> <DBC26AD2-EAB8-49C3-AF6D-E7571358691F@microsoft.com> Denise wrote:
>
> >I opened another thread where I mentioned Vista x64 won't install my
> >motherboard software. Is this the reason why these type of programs won't
> >run? How can I get Vista x64 to run my motherboard software and these
> >programs? I opened D: and tried to manually install all the software but
> >Vista x64 wouldn't let me do that either.
>
> There should be separate drivers for 'normal', 32 bit, Vista and Vista 64
> which you will need to down-load from the manufacturer's website. It may
> be that if it is old hardware the manufacturer has not written 64 bit
> drivers.
>
> Some very old software is 16 bit, or has a 16 bit installer, that won't
> run on Vista 64 at all.
>
> --
> Jeff Gaines Damerham Hampshire UK
> Tell me what you need, and I'll tell you how to get along without it.
>
 
Re: "Error 1721. There is a problem with this Windows Installer p

Re: "Error 1721. There is a problem with this Windows Installer p

On 01/07/2008 in message
<AD96D313-7290-4D02-95AE-5B9B1FB0C458@microsoft.com> Denise wrote:

>If that's the case, then there is a definite problem. Asus has abandoned
>the
>A8V-VM SE Micro ATX motherboard and stopped making updates to it several
>years ago. It's an x64 motherboard and the motherboard installation disk
>worked when I had XP Pro x64 installed.

The down-load page is:

http://support.asus.com/download/download.aspx?SLanguage=en-us&model=A8V-VM SE

Unfortunately Vista is conspicuous by its absence :-(

--
Jeff Gaines Damerham Hampshire UK
I can please only one person per day. Today is not your day.
Tomorrow, isn't looking good either.
 
Re: "Error 1721. There is a problem with this Windows Installer p

Re: "Error 1721. There is a problem with this Windows Installer p

I you notice, the updates are from 2006 and 2007 so they're older than the
files that I have on my installation CD, which won't run either. It used to
when I had XP Pro x64 installed. Without that software, my ext hdds aren't
recognized
--
Denise




"Jeff Gaines" wrote:

> On 01/07/2008 in message
> <AD96D313-7290-4D02-95AE-5B9B1FB0C458@microsoft.com> Denise wrote:
>
> >If that's the case, then there is a definite problem. Asus has abandoned
> >the
> >A8V-VM SE Micro ATX motherboard and stopped making updates to it several
> >years ago. It's an x64 motherboard and the motherboard installation disk
> >worked when I had XP Pro x64 installed.
>
> The down-load page is:
>
> http://support.asus.com/download/download.aspx?SLanguage=en-us&model=A8V-VM SE
>
> Unfortunately Vista is conspicuous by its absence :-(
>
> --
> Jeff Gaines Damerham Hampshire UK
> I can please only one person per day. Today is not your day.
> Tomorrow, isn't looking good either.
>
 
Re: "Error 1721. There is a problem with this Windows Installer p

Re: "Error 1721. There is a problem with this Windows Installer p

>
> My main concern is to get the motherboard software installed. I have no
> audio because Realtek is on the motherboard disk. If I can get the
> motherboard software to install, I may be able to install some of the
> software that I can't install right now.
>

This should be correct - it will be futile to try and install anything at
all untill the system CD that came with the motherboard/PC, has been
installed. Sound and HD's and Graphics (and all subsystems) will not be
expected upon to be reliable and this situation can trigger a lot of
mysterious errors.

I suggest that you start over from scratch - first, disconnect everything
the machine doesn't need for booting. This means you keep the keyboard, the
mouse (if it is PS2) and the graphics card. Keep one basic HD (preferably
IDE) and one optical drive that is IDE ATAPI driven. Disconnect anything
else!

Press the power button and press the key to enter BIOS Setup. This interupts
the boot process! Open the CD/DVD and insert the Windows Install Disk and
close the drive. Exit BIOS (usually F10, or re-boot) Run through the basic
installation (don't install any drivers by the F6 method) just a plain old
vanilla installation on your newly crippled system.

When Windows reboots the last time and the installation has finished, insert
your system CD and install everything you know you'll need, if you become
uncertain of something, install that too.

When all is well, reboot and check that all the basic functionality of your
installation works as expected - realizing that it is a basic installation
on a crippled machine, and that you do not yet have anything fancy - then
turn off the machine.

Now you re-connect all the externals that you are going to need for your
full and formal installation.

You re-start Vista from the HD - with the install DVD in the drive and see
if all your system isn't now recognized. If it isn't you should then make a
Repair Install, but that is something else, we can go through that later if
we need to. This may seem like a 'round-about' way to install, but if you
have an older MB and modern devices, you must have an updated system running
before you can get it to recognize all devices.

Do this as described, and please report back and we shall all have a clean
slate to start off from.


Tony. . .
 
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