While working in Word (MS Office 2007), I got a message about an update MS
wanted to install. Being in the middle of a detailed research project, I
selected the "not now" option (sorry, don't remember the right name) and
continued working. A little later my screen went completely dark, then
showed file lists for virtually every folder I'd opened in the last few days,
and finally the familiar "Shutting Down" screen. When it came back up, the
list of available files showed only my original document--four hours of work
seems to have been lost. Or is it still there somewhere and I just don't
know how to find it? Anyone have any suggestions? Can anyone tell me why it
didn't save my current work every five minutes like it was set to do? Or why
it went ahead with the update after I'd asked it to wait? This particular
update turned out to have been an update to a fax modem. Why do I keep
getting updates for a fax modem when I don't even have a fax machine? I'm
kind of new at this and I'm confused.