HELP!! TS Not issuing the perminent licenses...!

  • Thread starter Thread starter MrOrange
  • Start date Start date
M

MrOrange

Guest
Hi all,

I get the feeling this is fairly straight forward to resolve (he thought
hopefully) - anyway i have a Windows 2003 machine acting as a TS, i have
installed sometime ago, 20 licenses for it, it continued to issue the
temporary ones, until today, some expired, yet it refuses to issue one of the
full cals

TS License manager displays this:

Product Type
Total Available Used
Existing Windows 2000 Server - Terminal Server Built in Unlimited
Unlimited 0
Temporary Licenses for Windows Server 2003 Temporary - -
24
Windows Server 2003 - TS Per User CAL Open 20
20 0


So how do i get it to start using the official cals?

Thanks
 
Re: HELP!! TS Not issuing the perminent licenses...!

You have installed Per User TS CALs, and by default, your Terminal
Server is configured in the Per Device licensing mode. So you have
to change it to the Per User licensing mode, in Terminal Services
Configuration - Server settings.

Note that in Windows 2003, Per User licenses are unmanaged. This
means that even after you have switched the licensing mode on the
TS, your User CALs count will not be decremented. But the Licensing
Server will stop issueing temporary Per Device licenses, and your
users will be allowed to connect. It is your responsibility to have
a valid User CAL for every user that uses the Terminal Server.
This is documented here:

822134 - The Function of Terminal Server CALs in Windows Server
2003
http://support.microsoft.com/?kbid=822134
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
wrote on 07 jul 2008 in
microsoft.public.windows.terminal_services:

> Hi all,
>
> I get the feeling this is fairly straight forward to resolve (he
> thought hopefully) - anyway i have a Windows 2003 machine acting
> as a TS, i have installed sometime ago, 20 licenses for it, it
> continued to issue the temporary ones, until today, some
> expired, yet it refuses to issue one of the full cals
>
> TS License manager displays this:
>
> Product
> Type Total Available Used
> Existing Windows 2000 Server - Terminal Server Built in
> Unlimited Unlimited 0
> Temporary Licenses for Windows Server 2003 Temporary -
> -
> 24
> Windows Server 2003 - TS Per User CAL Open 20
> 20 0
>
>
> So how do i get it to start using the official cals?
>
> Thanks
 
Re: HELP!! TS Not issuing the perminent licenses...!

Hi Vera, thanks for your reply, we switched it to per user earlier today, but
it doesnt seemed to have made any difference.

Thanks again for your help.

Jed


"Vera Noest [MVP]" wrote:

> You have installed Per User TS CALs, and by default, your Terminal
> Server is configured in the Per Device licensing mode. So you have
> to change it to the Per User licensing mode, in Terminal Services
> Configuration - Server settings.
>
> Note that in Windows 2003, Per User licenses are unmanaged. This
> means that even after you have switched the licensing mode on the
> TS, your User CALs count will not be decremented. But the Licensing
> Server will stop issueing temporary Per Device licenses, and your
> users will be allowed to connect. It is your responsibility to have
> a valid User CAL for every user that uses the Terminal Server.
> This is documented here:
>
> 822134 - The Function of Terminal Server CALs in Windows Server
> 2003
> http://support.microsoft.com/?kbid=822134
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
> wrote on 07 jul 2008 in
> microsoft.public.windows.terminal_services:
>
> > Hi all,
> >
> > I get the feeling this is fairly straight forward to resolve (he
> > thought hopefully) - anyway i have a Windows 2003 machine acting
> > as a TS, i have installed sometime ago, 20 licenses for it, it
> > continued to issue the temporary ones, until today, some
> > expired, yet it refuses to issue one of the full cals
> >
> > TS License manager displays this:
> >
> > Product
> > Type Total Available Used
> > Existing Windows 2000 Server - Terminal Server Built in
> > Unlimited Unlimited 0
> > Temporary Licenses for Windows Server 2003 Temporary -
> > -
> > 24
> > Windows Server 2003 - TS Per User CAL Open 20
> > 20 0
> >
> >
> > So how do i get it to start using the official cals?
> >
> > Thanks
>
 
Re: HELP!! TS Not issuing the perminent licenses...!

That's weird!
Can you do some testing:
1. connect with a client which has never connected before. The TS
LS should not issue a temporary license.
2. Remove the locally stored license from a client which cannot
connect (but its temporary license has expired). Again, the LS
should not issue a new temporary license, and the client should be
able to connect.

187614 - Removing Terminal Server Licenses from an RDP Client
http://support.microsoft.com/?kbid=187614

Can you report the result of the above tests?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
wrote on 07 jul 2008 in
microsoft.public.windows.terminal_services:

> Hi Vera, thanks for your reply, we switched it to per user
> earlier today, but it doesnt seemed to have made any difference.
>
> Thanks again for your help.
>
> Jed
>
>
> "Vera Noest [MVP]" wrote:
>
>> You have installed Per User TS CALs, and by default, your
>> Terminal Server is configured in the Per Device licensing mode.
>> So you have to change it to the Per User licensing mode, in
>> Terminal Services Configuration - Server settings.
>>
>> Note that in Windows 2003, Per User licenses are unmanaged.
>> This means that even after you have switched the licensing mode
>> on the TS, your User CALs count will not be decremented. But
>> the Licensing Server will stop issueing temporary Per Device
>> licenses, and your users will be allowed to connect. It is your
>> responsibility to have a valid User CAL for every user that
>> uses the Terminal Server. This is documented here:
>>
>> 822134 - The Function of Terminal Server CALs in Windows Server
>> 2003
>> http://support.microsoft.com/?kbid=822134
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
>> wrote on 07 jul 2008 in
>> microsoft.public.windows.terminal_services:
>>
>> > Hi all,
>> >
>> > I get the feeling this is fairly straight forward to resolve
>> > (he thought hopefully) - anyway i have a Windows 2003 machine
>> > acting as a TS, i have installed sometime ago, 20 licenses
>> > for it, it continued to issue the temporary ones, until
>> > today, some expired, yet it refuses to issue one of the full
>> > cals
>> >
>> > TS License manager displays this:
>> >
>> > Product
>> >
>> > Type Total Available Used
>> > Existing Windows 2000 Server - Terminal Server Built in
>> > Unlimited Unlimited 0
>> > Temporary Licenses for Windows Server 2003 Temporary -
>> >
>> > -
>> > 24
>> > Windows Server 2003 - TS Per User CAL Open
>> > 20
>> > 20 0
>> >
>> >
>> > So how do i get it to start using the official cals?
>> >
>> > Thanks
 
Re: HELP!! TS Not issuing the perminent licenses...!

Hi Vera,

Thanks for your answer/suggestions - it seemed to resolve itself in the end,
i guess i just never gave it enough time from switching the license type, the
users at the other site didnt pester me for the rest of the day, so i left it
alone, the next day, the temp licenses went down and users were able to
connect to the TS...its probably the cranky domain i have here, lol

Thanks again for your help in times of need.

Kind Regards

Jed

"Vera Noest [MVP]" wrote:

> That's weird!
> Can you do some testing:
> 1. connect with a client which has never connected before. The TS
> LS should not issue a temporary license.
> 2. Remove the locally stored license from a client which cannot
> connect (but its temporary license has expired). Again, the LS
> should not issue a new temporary license, and the client should be
> able to connect.
>
> 187614 - Removing Terminal Server Licenses from an RDP Client
> http://support.microsoft.com/?kbid=187614
>
> Can you report the result of the above tests?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
> wrote on 07 jul 2008 in
> microsoft.public.windows.terminal_services:
>
> > Hi Vera, thanks for your reply, we switched it to per user
> > earlier today, but it doesnt seemed to have made any difference.
> >
> > Thanks again for your help.
> >
> > Jed
> >
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> You have installed Per User TS CALs, and by default, your
> >> Terminal Server is configured in the Per Device licensing mode.
> >> So you have to change it to the Per User licensing mode, in
> >> Terminal Services Configuration - Server settings.
> >>
> >> Note that in Windows 2003, Per User licenses are unmanaged.
> >> This means that even after you have switched the licensing mode
> >> on the TS, your User CALs count will not be decremented. But
> >> the Licensing Server will stop issueing temporary Per Device
> >> licenses, and your users will be allowed to connect. It is your
> >> responsibility to have a valid User CAL for every user that
> >> uses the Terminal Server. This is documented here:
> >>
> >> 822134 - The Function of Terminal Server CALs in Windows Server
> >> 2003
> >> http://support.microsoft.com/?kbid=822134
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> ___ please respond in newsgroup, NOT by private email ___
> >>
> >> =?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
> >> wrote on 07 jul 2008 in
> >> microsoft.public.windows.terminal_services:
> >>
> >> > Hi all,
> >> >
> >> > I get the feeling this is fairly straight forward to resolve
> >> > (he thought hopefully) - anyway i have a Windows 2003 machine
> >> > acting as a TS, i have installed sometime ago, 20 licenses
> >> > for it, it continued to issue the temporary ones, until
> >> > today, some expired, yet it refuses to issue one of the full
> >> > cals
> >> >
> >> > TS License manager displays this:
> >> >
> >> > Product
> >> >
> >> > Type Total Available Used
> >> > Existing Windows 2000 Server - Terminal Server Built in
> >> > Unlimited Unlimited 0
> >> > Temporary Licenses for Windows Server 2003 Temporary -
> >> >
> >> > -
> >> > 24
> >> > Windows Server 2003 - TS Per User CAL Open
> >> > 20
> >> > 20 0
> >> >
> >> >
> >> > So how do i get it to start using the official cals?
> >> >
> >> > Thanks
>
 
Re: HELP!! TS Not issuing the perminent licenses...!

OK, I'm glad that the problem is solved, Jed!
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
wrote on 11 jul 2008 in
microsoft.public.windows.terminal_services:

> Hi Vera,
>
> Thanks for your answer/suggestions - it seemed to resolve itself
> in the end, i guess i just never gave it enough time from
> switching the license type, the users at the other site didnt
> pester me for the rest of the day, so i left it alone, the next
> day, the temp licenses went down and users were able to connect
> to the TS...its probably the cranky domain i have here, lol
>
> Thanks again for your help in times of need.
>
> Kind Regards
>
> Jed
>
> "Vera Noest [MVP]" wrote:
>
>> That's weird!
>> Can you do some testing:
>> 1. connect with a client which has never connected before. The
>> TS LS should not issue a temporary license.
>> 2. Remove the locally stored license from a client which cannot
>> connect (but its temporary license has expired). Again, the LS
>> should not issue a new temporary license, and the client should
>> be able to connect.
>>
>> 187614 - Removing Terminal Server Licenses from an RDP Client
>> http://support.microsoft.com/?kbid=187614
>>
>> Can you report the result of the above tests?
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?TXJPcmFuZ2U=?= <MrOrange@discussions.microsoft.com>
>> wrote on 07 jul 2008 in
>> microsoft.public.windows.terminal_services:
>>
>> > Hi Vera, thanks for your reply, we switched it to per user
>> > earlier today, but it doesnt seemed to have made any
>> > difference.
>> >
>> > Thanks again for your help.
>> >
>> > Jed
>> >
>> >
>> > "Vera Noest [MVP]" wrote:
>> >
>> >> You have installed Per User TS CALs, and by default, your
>> >> Terminal Server is configured in the Per Device licensing
>> >> mode. So you have to change it to the Per User licensing
>> >> mode, in Terminal Services Configuration - Server settings.
>> >>
>> >> Note that in Windows 2003, Per User licenses are unmanaged.
>> >> This means that even after you have switched the licensing
>> >> mode on the TS, your User CALs count will not be
>> >> decremented. But the Licensing Server will stop issueing
>> >> temporary Per Device licenses, and your users will be
>> >> allowed to connect. It is your responsibility to have a
>> >> valid User CAL for every user that uses the Terminal Server.
>> >> This is documented here:
>> >>
>> >> 822134 - The Function of Terminal Server CALs in Windows
>> >> Server 2003
>> >> http://support.microsoft.com/?kbid=822134
>> >> _________________________________________________________
>> >> Vera Noest
>> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> TS troubleshooting: http://ts.veranoest.net
>> >> ___ please respond in newsgroup, NOT by private email ___
>> >>
>> >> =?Utf-8?B?TXJPcmFuZ2U=?=
>> >> <MrOrange@discussions.microsoft.com> wrote on 07 jul 2008 in
>> >> microsoft.public.windows.terminal_services:
>> >>
>> >> > Hi all,
>> >> >
>> >> > I get the feeling this is fairly straight forward to
>> >> > resolve (he thought hopefully) - anyway i have a Windows
>> >> > 2003 machine acting as a TS, i have installed sometime
>> >> > ago, 20 licenses for it, it continued to issue the
>> >> > temporary ones, until today, some expired, yet it refuses
>> >> > to issue one of the full cals
>> >> >
>> >> > TS License manager displays this:
>> >> >
>> >> > Product
>> >> >
>> >> >
>> >> > Type Total Available Used
>> >> > Existing Windows 2000 Server - Terminal Server Built in
>> >> > Unlimited Unlimited 0
>> >> > Temporary Licenses for Windows Server 2003 Temporary -
>> >> >
>> >> >
>> >> > -
>> >> > 24
>> >> > Windows Server 2003 - TS Per User CAL Open
>> >> > 20
>> >> > 20 0
>> >> >
>> >> >
>> >> > So how do i get it to start using the official cals?
>> >> >
>> >> > Thanks
 

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